Business Analyst

Role: Configuration Lead – Product Implementation (Healthcare Domain)

Role Proficiency

Under the guidance of Managers, support and lead end-to-end client product implementations. Own delivery quality, ensure timeliness, and guide the implementation team towards successful outcomes.

Key Outcomes

• Lead execution of product implementation plans ensuring on-time, on-budget, and high-quality delivery.
• Guide and mentor a team of Implementation Engineers/Configuration Analysts, ensuring adherence to defined processes.
• Identify risks and dependencies in the implementation lifecycle and proactively resolve them.
• Use implementation experience to build and refine tools, templates, and reusable assets.
• Estimate efforts, define ETAs, and ensure delivery compliance with SLAs.
• Act as the voice of the customer, providing actionable feedback to product and engineering teams.
• Manage client demos, escalations, and issue resolution in collaboration with Lead II and Project Managers.
• Drive customer satisfaction and continuous improvement.
• Set and track OKRs for self and team, ensuring alignment with organizational goals.
• Serve as the communication bridge between clients, internal stakeholders, and delivery teams.

Measures of Success

• Timely and successful implementation of client product requirements.
• Improved client satisfaction and reduction in grievances.
• Achievement of quarterly/yearly OKRs.
• High adoption and usage of implemented product features.
• Adherence to process, coding, and design standards.

Outputs Expected

• Ensure structured and seamless product implementation aligned with client requirements.
• Provide technical leadership and guidance to implementation teams.
• Coordinate across functions for smooth handoffs between configuration, integration, conversion, and testing teams.
• Support onshore and offshore collaboration, including sprint demos and environment promotions.

Mandatory Skills

? Healthcare Domain Expertise – Deep understanding of healthcare business processes, including Claims, Clinical Operations, and Payor systems.? Product Implementation Leadership – Proven experience leading enterprise product or configuration implementations.?  Configuration Management – Expertise in designing and configuring Core Admin systems for healthcare platforms.? Agile Delivery Experience – Hands-on experience working in agile sprints, planning, and backlog refinement.? Communication Skills – Strong verbal and written communication, capable of client-facing interactions.? Team Leadership – Prior experience managing or guiding a team of analysts or engineers.? Technical Knowledge –

• Understanding of DevOps, CI/CD, and build/deploy tools.
• Familiarity with Cloud platforms (AWS, Azure, Google Cloud).
• Experience with containerization (Docker, Kubernetes).? Quality & Compliance – Knowledge of configuration best practices, code reviews, and automation tools.? Documentation & Reporting – Ability to maintain gold environments, track configuration activities, and provide status reports.

Preferred Skills

• Experience with HealthRules Payor or similar healthcare product platforms.
• Exposure to configuration promotion through multiple environments.
• Understanding of integration and conversion workflows in healthcare systems.
• Prior consulting or client-facing implementation experience.

Behavioral Attributes

• Strong analytical and problem-solving ability.
• High ownership, accountability, and time management.
• Collaborative mindset with cross-functional coordination skills.
• Creative and structured approach to solution development.

Keywords / Tags

Configuration • Product Implementation • Healthcare • Payors • Health Rules Payor • Agile • CI/CD • Cloud (AWS/Azure/GCP) • Team Leadership • Client Delivery • Product Deployment • Quality Automation

Skills: Configuration, Healthcare, Payors, Product Implementation

Must-Haves

Mandatory – Configuration, Healthcare, Product Implementation

Note – please share candidates available only for F2F interview, NO Virtual.  

Keywords – Any one of the skills is Mandate

Health Edge

HRP

HR Payor

HealthRules Payor

Health Rules

Benefit Configuration

Pricing Configuration

Provider Configuration

Minimum Eligibility Requirements

• Bachelor’s degree in Information Technology or Computer Science (relevant experience can be substituted for the required education based on one calendar year of experience for one academic year of education)

• 10+ years of software quality assurance experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company with at least 2–3 years in a leadership or mentoring capacity.

• 5+ years doing hands on test automation experience.

• Experience with JMeter or equivalent performance testing tools.

• Ability to work on multiple projects at one time as they are in various stages of development and testing

• Has led multiple and concurrent projects from a Quality Assurance and Automation perspective

• Proven ability to analyze and articulate QA metrics such as percentage of testing completed, defect density and others

• Proven business, infrastructure and support problem-solving skills

• Proven ability to assess new testing effort requests for architecture and environment requirements, prerequisites and dependencies as well as overlap to other systems or integrations

• Excellent interpersonal, communication, and team coordination skills.

• Ability to multi-task, meet deadlines, and work in a fast-paced environment

• Proven ability to provide mentorship for junior members of the QA team

POSITION PREFERRED QUALIFICATIONS

• Develop and maintain robust automation test scripts using Selenium, APPIUM and Robot Framework.

• Expert with keyword and data driven test automation using JAVA or Python.

• Define and enforce automation coding standards and conduct code reviews for test automation.

• Drive API testing, end-to-end (E2E) testing, functional, and regression testing strategies.

• Experience with JMeter or equivalent performance testing tools.

• Experience validating ETL/data jobs in Databricks and database testing using Oracle, MySQL tools.

• Proficiency with version control systems like Git or SVN using tools like Github, Bitbucket.

• Proficient in qTest, JIRA, and test lifecycle management in Agile environments.

• Consistently demonstrate a thorough understanding of customer requirements and offer suggestions to improve user experience

• Proficiency with Agile methodologies and participation in daily scrum and sprint planning meetings

• Expert in writing test plans, test cases and providing status reports and summaries across multiple projects and stakeholders

• Ability to quickly grasp and learn new tools and technologies as needed to complete job tasks

• Understanding of AI technologies and practical applications of AI in QA, such as test suite optimization, failure prediction, or log-based triage.

• Domain Familiarity in Salesforce (Sales/Service Cloud, Marketing cloud) and eCommerce platforms.

• Experience in Mobile testing. Essential Functions

• Defines coding standards and automation frameworks

• Consistently keeps abreast of industry trends and drives test automation approaches

• Ensure QA standards are maintained by all QA team member by performing code reviews of automated test scripts

• Drives test environment health from setup, maintenance to sunsetting • Mentors QA staff and end users on quality objectives and testing processes

• Drives the planning, coordination and details of all projects for the QA group

• Ability to communicate clearly and present complex information to users by translating technical information for non-technical stakeholders

• Demonstrate expertise with testing tools, processes and standards and apply them effectively to projects.  

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

1. Passive Network Infrastructure Management

o   Perform installation, termination, and testing of network (LAN) cabling – Cat6, Cat6A, and Fiber Optic cables for small and routine network requirements.

o   Conduct network point verification, patch panel management, and labelling as per IT standards.

o   Responsible to manage the larger project of Network Cabling work outsourced to Vendor, and ensure that the installation has been done as per the industry’s standard & Simpolo requirements.

o   Handle basic switch port patching and un-patching based on IT team instructions.

o   Responsible for proper network rack setup, dressing, and housekeeping.

o   Identify and rectify basic cabling faults (damaged cable, patch cord issues, etc.).

o   Coordinate with OEMs and vendors during cabling upgrades or new rollouts.

2. CCTV Surveillance Setup Support

o   Install and configure CCTV cameras (IP and Analog) for small and routine requirements.

o   Responsible to manage the larger project of CCTV work outsourced to Vendor, and ensure that the installation has been done as per the Simpolo requirements and standard.

o   Perform daily health check and publish the report to management.

o   Ensure proper cabling, power supply, and network connectivity for CCTV devices.

o   Identify and rectify the CCTV related issue and ensure highes uptime of all the CCTV setup.

o   Coordinate with the surveillance team or vendors for DVR/NVR installation, configuration, and troubleshooting.

o   Perform physical checks and routine maintenance of cameras and cabling.

o   Document camera locations and maintain an updated asset inventory for CCTV equipment.

3. Asset Management

o   Perform asset tagging for all passive networking and CCTV-related equipment (IO ports, patch panels, switches, NVRs, cameras, etc.).

o   Maintain accurate and up-to-date asset records in the company’s IT Asset Management tool.

o   Update the system with new installations, replacements, or movement of assets.

o   Coordinate with the central IT asset team for audit, verification, and tagging activities.

4. Routine Maintenance & Support

o   Conduct regular health checks of passive network components (IOs, patch cords, racks, cables).

o   Perform preventive maintenance activities for CCTV and networking setup.

o   Support IT/network team during downtime, new setups, or relocations.

o   Assist in warehouse, plant, or office expansions involving network/CCTV setup.

5.2.5. Reporting & Documentation

o   Maintain accurate records of all cabling and CCTV-related work.

o   Update layout diagrams and port utilization records as instructed.

o   Escalate unresolved or critical issues to the internal IT team/vendor as per defined process.

• Expected Salary bands

  3 - 5years - upto 8lpa
  5 - 7years - upto 11lpa
  7 - 9years - upto 14lpa
  9 - 12 years - upto 16lpa

• Minimum 2 years of hands on experience in Automation testing
  
  

• Experience with either or more of these tools

  Selenium-Web driver, Selenium Grid, Selenium Page Object Model, Page Factory concept
  JS based automation tools like Webdriver.io, Protractor, Cypress, Jasmine, Karate, etc.
  API automation tools like Karate, SoapUI, Postman, RestAssured, etc.
  Mobile automation tools like Appium, Calaba.sh, SauceLabs, BrowserStack, etc.
  Commercial tools like UFT, Ranorex, TestComplete, etc.

• Must have hands on experience in using either or more of

  Programming/Scripting languages: Java, C#, Python, JavaScripting
  Reporting frameworks: ReportPortal.io, ExtentReports, TestNG, Allure Reports, etc.

• Must be aware of effective use of one or more of

  execution tools like TestNG, NUnit, Junit, MBUnit, MSTest
  source control management tools like git, TFS, Bitbucket, Azure Repos, etc.
  build tools like Maven, Ant, Graddle, MS Build, circleCI, Azure Pipeline, etc.
  continuous integration tools like Jenkins, Bamboo, TeamCity, Dockers, etc.

• Must have experience of designing and implementing test frameworks like Data driven, Keyword driven or Hybrid.

• Should be able to write basic DDL, DML command using any database like Oracle, MySQL, MS SQL, PostGreSQL, etc.

• Good to have experience in automating different layers (Front end, backend, web-services/API) of application using different automation approach.

• Good to have exposure to various
  test methodologies like BDD, TDD, ATDD will be a plus
  test management tools like AzureTestPlans, Zephyr, Xray, Jira, etc.

Telecaller (Work from Home)

 Position: Telecaller (Sales)

📍 Location: Remote (Work from Home)

📆 Experience: 0-2 Years

🎯 Industry: Education (Online Courses)

Job Responsibilities:

• Make outbound calls to potential leads and explain course offerings.
• Follow up with leads and convert them into enrollments.
• Maintain records of interactions, sales progress, and follow-ups.
• Achieve daily and monthly sales targets by effectively communicating course benefits.
• Answer queries from prospective students and provide relevant information.

Requirements:

• Good communication skills in English & Hindi (or regional language).
• Ability to convince and build rapport with potential students.
• Basic knowledge of CRM tools (or willingness to learn).
• Self-motivated & goal-oriented attitude.
• Previous telecalling or sales experience is a plus, but freshers are welcome.

🎯 Why Join Us?

✅ Fixed Salary + Attractive Incentives 💰

✅ 100% Work-from-Home Opportunity 🏡

✅ Career Growth in the EdTech Industry 📈

✅ Supportive Team & Training Provided 🎓

Knowledge, Skills and Abilities :

• Strong OO design and coding skills using multiple stacks, and knowledge of the pros and cons of each
• 1+ years’ experience with Golang
• 6+ years application development experience
• Strong data design skills, using both SQL and NoSQL data stores
• Experience with CI/CD pipelines such as Jenkins
• Experience working with event based distributed systems
• Experience working with services in a Dockerized environment
• Experience with Elasticsearch, Couchbase, Redis, and/or PostgreSQL a plus
• Requires 6+ years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD with 2 years’ experience; or equivalent experience.

You'll be involved in the entire product lifecycle including the design, development, deployment, and maintenance of new and existing features. You'll also produce detailed specifications. Your code will be written in a timely and scalable way all while ensuring strong optimization.

• Develop in CRM as per the client and customer requirement
• Develop API integration with banks and NBFc to to transfer specific data.
• Well, understanding of Apache/Nginx servers.
• Well-knowledgeable of GIT.
• Experience working on PostgreSQL databases.
• Experience working in an Agile environment.
• Excellent developer who can interact effectively with businesses to understand product requirements and translate them into scalable and flexible Solutions.
• Work well within a team, take initiative and have clear communication. Ability to communicate challenges and solutions clearly within a team of people.
• Worked with AWS, or other major cloud vendors.
• Some exposure in working with databases, preferably postgres, sql.