Sales Manager

Client Success Engineer – Refined Job Description

Job Title: Client Success Engineer

Key Responsibilities

Customer Project Management

• Ensure all required order information is received and projects can be delivered within the committed timeline.
• Complete the Discovery Phase by gathering and validating customer requirements.
• Coordinate with customers and internal teams to ensure timely project completion.
• Create project plans and provide regular progress reports to customers.

Customer Service

• Handle customer calls whenever required and resolve escalated support cases.
• Support and resolve issues escalated by the First Level Support team.
• Ensure solutions are provided within the agreed turnaround time.
• Maintain accurate records of all customer interactions and case activities.
• Ensure services provided are properly billed and paid for.
• Document issues and resolutions through Knowledge Base Articles for future reference.
• Create and modify Crystal Reports as per customer requirements.

Training & Customer Enablement

• Plan, package, and deliver customer training sessions remotely or onsite.
• Help customers become familiar with the Windowmaker software through demos, trials, and guided sessions.
• Prepare presentations, training materials, and videos for advanced or complex features.
• Provide training and guidance to the First Level Support team.

Management Reporting

• Prepare and submit daily and weekly reports to management regarding project and support activities.

Data Projects

• Analyze customer requirements and prepare project specifications.
• Perform data setup and configuration based on approved specifications.
• Conduct code/release testing and quality assurance activities.
• Ensure compliance with company standards and processes.

Qualifications & Experience

• Engineering Graduate with basic computer knowledge, preferably in software or IT-related fields.
• 1 to 8 years of experience in Customer Support, Client Success, or Technical Support roles.
• Freshers with excellent communication skills are also encouraged to apply.
• Good analytical, problem-solving, and coordination skills.
• Strong verbal and written communication skills. 

About Evatt AI

Evatt AI is a scale‑up on a mission to make advanced legal reasoning and document understanding accessible through natural language. Over the past two years we’ve combined vector search and large language models to give lawyers instant access to case law and legislation. We’re entering a new expansion phase: building an all‑in‑one legal workplace platform that unifies a searchable casebase (like AustLII/Jade.io), agentic workflows, practice management tools and Microsoft Word integrations—delivering the AI assistance analogous to Harvey with the casebase power of Lexis AI+. To achieve this, we’re growing our development team in Bangalore and seeking a Head of Engineering who can own the technical vision and build out our team in India.

About the Role

We’re looking for a skilled Full Stack Developer with around 2 years of hands-on experience in building and deploying modern web applications. You’ll work closely with cross-functional teams to develop scalable solutions using the latest technologies.

Key Responsibilities

• Develop, test, and deploy responsive web applications using modern frameworks.
• Collaborate with designers to turn UI/UX concepts into functional products.
• Build and integrate RESTful APIs and backend services.
• Write clean, maintainable, and efficient code.
• Debug, optimize, and improve application performance.
• Manage containerized deployments and CI/CD workflows.

Required Skills

• Must be a B.Tech graduate. (Computer science or IT )
• Only Pune Candidate Preferred. 
• Strong proficiency in JavaScript, TypeScript, React.js, and Node.js.
• Experience with Express.js, MongoDB / MySQL, and REST APIs.
• Hands-on experience with Docker and cloud platforms (AWS, Azure or GCP).
• Familiarity with Git, CI/CD pipelines, and basic DevOps practices.
• Working knowledge of Next.js is a plus.
• Excellent problem-solving and communication skills.
• Immediate joiner Preffered.  

Nice to Have

• Exposure to React Native or mobile app development.
• Exposure to GraphQL
• Experience with cloud infrastructure automation or serverless deployments.
• Prior experience working in IT services or client delivery projects.

Perks

• Hybrid work model (2–3 days in office, Pune)
• Exposure to global client projects
• Collaborative, fast-paced learning environment

Note: WE USE AN ATS, SO PLEASE MAKE YOUR CV CLEAR, WELL-STRUCTURED, AND INCLUDE RELEVANT SKILLS TO IMPROVE YOUR CHANCES OF BEING SHORTLISTED.

Team Leader job description

We are looking for an experienced, self-driven and motivated Team Leader to join our team!  As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding, and motivating.

Team Leader duties and responsibilities

• Set clear team goals and KPIs
• Delegate tasks and set sales target
• Oversee day-to-day teams' operation and performance
• Do regular performance evaluation
• Create a healthy and motivating work environment and atmosphere
• Communicate with teams about their performance
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Plan and organize team-building activities

Team Leader requirements

• 2 years of experience as a Team Leader or similar role
• In-depth knowledge of performance metrics
• Good PC skills, especially MS Excel
• Experience with organizing training programs
• Sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Note:

1) Preferably should have handled telesales team in banking sector( Loans,Credit card etc) but not mandate

2) At Least 1 year experience in the same field.

1. Knowledge of Selenium Test Environment (STE) and the ability to configure it
2. Ability to customize Selenium in various integrations
3. Automation of various projects, for example, a framework
4. Communication and interaction with customers to solve their problems
5. Development of equipment automation plans and their approval

We are looking for a Director of Engineering to lead one of our key product engineering teams. This role will report directly to the VP of Engineering and will be responsible for successful execution of the company's business mission through development of cutting-edge software products and solutions.

• As an owner of the product you will be required to plan and execute the product road map and provide technical leadership to the engineering team.
• You will have to collaborate with Product Management and Implementation teams and build a commercially successful product.
• You will be responsible to recruit & lead a team of highly skilled software engineers and provide strong hands on engineering leadership.
• Requirement deep technical knowledge in Software Product Engineering using Amazon Web Services,Java 8 Java/J2EE, Node.js, React.js, fullstack, NosqlDB, mongodb, cassandra, neo4j, elastic search, kibana, elk, kafka, redis, docker, kubernetes, Amazon Web Services ,Architecture Concepts,Design PatternsData Structures & Algorithms,Distributed Computing,Multi-threading,AWS,Docker,Kubernetes, apache, solr, activemq, rabbitmq, spark, scala, sqoop, hbase, hive, websocket, webcrawler, springboot, etc. is a must.

• 16+ years of experience in Software Engineering with at least 5+ years as an engineering leader in a software product company.
• Hands-on technical leadership with proven ability to recruit high performance talent
• High technical credibility - ability to audit technical decisions and push for the best solution to a problem.
• Experience building E2E Application right from backend database to persistent layer.
• Experience UI technologies Angular, react.js, Node.js or fullstack environment will be preferred.
• Experience with NoSQL technologies (MongoDB, Cassandra, Neo4j, Dynamodb, etc.)
• Elastic Search, Kibana, ELK, Logstash.
• Experience in developing Enterprise Software using Agile Methodology.
• Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
• SaaS cloud-based platform exposure.
• Experience on Docker, Kubernetes etc.
• Ownership E2E design development and also quality enterprise product/application deliverable exposure
• A track record of setting and achieving high standards
• Strong understanding of modern technology architecture
• Key Programming Skills: Java, J2EE with cutting edge technologies
• Excellent team building, mentoring and coaching skills are a must-have

Dori AI enables enterprises with AI-powered video analytics to significantly increase human productivity and improve process compliance. We leverage a proprietary full-stack end-to-end computer vision and deep learning platform to rapidly build and deploy AI solutions for enterprises. The platform was built with enterprise considerations including time-to-value, time-to-market, security, and scalability across a range of use cases. Capture visual data across multiple sites, leverage AI + Computer Vision to gather key insights, and make decisions with actionable visual insights. Launch CV applications in a matter of weeks that are optimized for both cloud and edge deployments.

Job brief: Sr. Software Engineer/Software Engineer

All of our team members are expected to learn, learn, and learn! We are working on cutting-edge technologies and areas of artificial intelligence that have never been explored before. We are looking for motivated software engineers with strong coding skills that want to work on problems and challenges they have never worked on before. All of our team members wear multiple hats so you will be expected to simultaneously work on multiple aspects of the products we ship.

Responsibilities

• Participate heavily in the brainstorming of system architecture and feature design
• Interface with external customers and key stakeholders to understand and document design requirements
• Work cross-functionally with Engineering, Data Science, Product, UX, and Infrastructure teams
• Drive best coding practices across the company (i.e. documentation, code reviews, coding standards, etc)
• Perform security, legal, and license reviews of committed code
• Complete projects with little or no supervision from senior leadership

Required Qualifications

• Built and deployed customer-facing services and products at scale
• Developed unit and integration tests
• Worked on products where experimentation and data science are core to the development
• Experience with large-scale distributed systems that have thousands of microservices and manages millions of transactions per day
• Solid instruction-level understanding of Object Oriented design, data structures, and software engineering principles
• Must have at least 4+ years of experience in back-end web development with the following tools: Python, Flask, FastAPI, AWS or Azure, GCP, Java or C/C++, ORM, Mongo, Postgres, TimescaleD, CI/CD

Desired Experience/Skills

• You have a strong background in software development 
• Experience with the following tools: Google Cloud Platform, Objective C/Swift, Github, Docker
• Experience with open-source projects in a startup environment
• BS, MS, or Ph.D. in Computer Science, Software Engineering, Math, Electrical Engineering, or other STEM degree

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.

They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.

As an Audit Analyst, you will be responsible for preparing and updating audit plan, audit strategy, managing allocation of work, weekly work updates and guiding and reviewing work done by team.

What you will do:

• Preparing of schedules, cash flow statement, notes to the accounts, accounting policy and financial statements
• Preparing of tax audit annexures for tax audit including Form 3 CD
• Independently leading statutory and tax audit of private limited company
• Preparing or updating Internal Financial Control documents, risk control matrix etc as per company process
•  
• Performing book closure activity as per audited financial statements
• Preparing or updating fixed asset register
• Reconciling fixed asset register, reserves and critical accounts as per IGAAP and US GAAP
• Representing as the primary contact point and supporting company assigned for audit to resolving internal/ external and escalated queries
• Collating and where necessary producing / analyzing statistical data/ reports as required
• Keeping up-to-date with key business changes and process/ technical.
• Preparing and value adding audit plan, tracker and supporting any process improvements