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In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS
- Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
- Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
- Ensure effective governance of projects and deliverables
- Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
- Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
- Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
- Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
- Design and ensure operational and compliance controls are implemented, tested and monitored
- Build core competency to carry out DEx BPaaS audits and assessments
About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers
grow their business. Backed by Bessemer Venture Partners, we have grown to the global
leader of short term rental revenue management systems that drive revenue growth. We
attribute our success to our belief that the people are the most important part of a
business, and our commitment to being a fantastic place to work.
It's with that in mind thatit is looking to add a Customer Support Generalist to our
growing team. Working in the CEST time zone and reporting to the Senior Manager of
Global Support, you will have the opportunity to help support our internal teams and
accelerate our growth. We believe in bringing your whole self to work. We are committed to
building a diverse team and embracing an inclusive culture. If you are looking to get in on
the ground floor of a high-growth startup and be a part of a founding team, we’re excited to
chat with you.
Before reading further...
It is passionate about diversity and cultivating our team’s potential. If you’re hungry
for a good opportunity, but don't meet every point in this job description, please apply
anyway!
As our Customer Support Generalist, you’ll be responsible for:
Supporting our internal Customer Experience Team by fulfilling Partner Requests
Uploading settings in Bulk for our Partners
Assisting in Property Management System Migrations
Adding newly translated articles to our Help Center and updating existing articles
Collaborating cross-functionally to share and learn from best practices
Assisting our Customer Success team to prep for Executive Business Reviews
Assisting our Customer Success team with Booking Reviews
Providing thoughtful, empathetic, and personalized email communication postimplementation
Be ready to assist other areas of the business as needed
So what kind of person are we looking for in this role? The person who will be successful
in this role will be:
Curious: By nature, you have a knack for learning the ins-and-outs of software
Going: You love going above and for teammates and customers
Detail Oriented: You have a unique ability to proactively identify and address all
customer concerns and colleague needs with thoroughness and precision.
Empathetic: You provide thoughtful communication which is the foundation of
strong relationships.
Outgoing: You are enthusiastic and confident in your ability to quickly connect with
new people
Now that we’ve told you what the job looks like, here are the qualifications we're looking
for in a candidate:
1+ years of experience working in Customer Support or Service
Willing and able to work in the CEST Time Zone
Fluent in Spanish
Strong communication skill and experience communicating difficult, technical
concepts in a professional and thoughtful way
An empathetic approach with the ability to understand customer pain points and
genuine desire to help our internal team resolve issues
A drive to identify creative ways to improve the customer experience and don’t
hesitate to suggest new, out-of-the-box ideas
The desire to dive into issues and understand what is going on beneath the surface.
You know when something is over your head and are not afraid to ask for help
Experience balancing multiple tasks and customer needs simultaneously. Ability to
prioritize your workday independently
Ability to handle working in a fast-paced work environment
Experience working with software or the ability to learn a wide variety of tools.
Clear, concise, and effective written and oral communication skills.
Familiarity with Property Management Systems and/or the vacation rental market
Advanced Excel knowledge ex. Data matching, Vlookups, etc.
So what can you expect after you apply? Your application will be personally reviewed by a
member of the hiring team and if there is a match in your experience and the role,
you will:
Have a video conversation with someone on our Recruiting team. This is a high-level
conversation about your experience and interest, but also an opportunity for you to
learn more about us
Complete a writing assignment
Meet with our Manager of Global Support for a deeper dive video conversation
Meet with Director of Special Projects, and Head of Commercial
Speak with our Co-Founder as a final step
As a Frontend Tech Lead at Gocomet, you will play a critical role in shaping the user interface and experience of our products. You will work in a collaborative environment, driving the development of responsive, efficient, and visually appealing web applications. This is an opportunity to leverage your expertise in frontend development and contribute to our mission of creating exceptional user interfaces.
Roles and Responsibilities:
● Provide technical leadership.
● Enforce coding standards and quality.
● Architect scalable frontend solutions.
● Manage frontend project tasks.
● Mentor and train team members.
● Optimize performance and user experience.
● Stay current with emerging technologies.
● Maintain transparent communication.
● Work closely with Program Managers and Designers to create engineering plans including timeframes, milestones and quality, reliability and performance goals.
Experience & Skills:
● 4+ years of frontend development experience.
● Proficiency in HTML, CSS, JavaScript/Typescript, React, Redux, Nextjs.
● Strong knowledge of modern frontend frameworks.
● Leadership and mentoring capabilities.
● Problem-solving and debugging skills.
● Commitment to continuous learning.
Benefits of the role include:
● Collaborative and innovative work environment.
● Opportunities for professional growth and development.
● Cutting-edge technology stack and tools.
● Make a significant impact on our products and the user experience.
● Join a team of passionate, creative, and driven individuals.
● 5 Days working.
● Flexible Working Hours.
● Health medical insurance coverage with Family, etc.
Why GoComet?
GoComet is a dynamic SaaS start-up that provides AI-powered transportation visibility solutions to revolutionize the trillion-dollar logistics sector. At GoComet, we are revolutionizing the logistics sector one day at a time, and every team member is committed to making it a reality. We're seeking individuals who embody our core values, character, and attitude. While we recognize that skills can be developed with the right mindset and learnability, we prioritize those who share our philosophy. Our recruitment processes reflect this belief. Look no further if you're looking for a diverse, talented, and vibrant workplace that recognizes and rewards hard work. We're ambitious, fast-paced, and unafraid to experiment, fail, learn, and ultimately succeed. This is us! Join our team if you share our culture and values. We're an equal opportunity employer. We welcome qualified applicants from all races, colors, religions, sexes, nationalities, sexual orientations, gender identities, and abilities.
Know more about us: www.gocomet.com
https://www.youtube.com/watch?v=YxGt9ZCkaA8
Responsibilities:
• The ideal candidate must have experience as an end-to-end for both IT and Non-IT.
• Should have good technical knowledge.
• Responsible for end-to-end hiring: Sourcing, interviewing, salary negotiation, and closing
• Candidates for assigned requisitions.
• Must have good experience in hiring Candidates.
• Should have experience in using job portals (Naukri, LinkedIn, Monster, etc) and other
• open-source platforms and have a good pipeline of passive candidates.
• Ability to work independently and multi-task in a fast-paced environment.
• Ability to communicate effectively with candidates and hiring managers.
• Maintaining an internal database of candidates as per their skill sets.
• Excellent sourcing skills.
Qualifications:
• Proven experience as an HR recruiter.
• Proficiency in English.
• Familiarity with Applicant Tracking Systems and resume databases.
• Experience with sourcing techniques.
• Self-motivated with a results-driven approach.
Key Responsibilities:
- Rewrite existing APIs in NodeJS.
- Remodel the APIs into Micro services-based architecture.
- Implement a caching layer wherever possible.
- Optimize the API for high performance and scalability.
- Write unit tests for API Testing.
- Automate the code testing and deployment process.
Skills Required:
- At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
- Excellent hands-on experience using MySQL or any other SQL Database.
- Good knowledge of MongoDB or any other NoSQL Database.
- Good knowledge of Redis, its data types, and their use cases.
- Experience with graph-based databases like GraphQL and Neo4j.
- Experience developing and deploying REST APIs.
- Good knowledge of Unit Testing and available Test Frameworks.
- Good understanding of advanced JS libraries and frameworks.
- Experience with Web sockets, Service Workers, and Web Push Notifications.
- Familiar with NodeJS profiling tools.
- Proficient understanding of code versioning tools such as Git.
- Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
- Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
- Experience building a large scale social or location-based app.
Technical Support Manager
Full Time, Permanent
About Bizongo:
-
Good understanding and work experience with Linux, Java, Spring Boot, SQL, one of RDBMS Database
-
Good Understanding of AWS Infrastructure including EC2
Bizongo is featured in LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!
Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment
Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017
Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company
The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce
Responsibilities: -
We are looking for a young person who wants to join a fast growing start up to work with Co-Founders to drive the org-wide goal setting and planning process, developing Strategy and growth road map
Assist CEO in institutionalizing people management and org structure, and contributing to shaping strategies across the teams
Analyze and determine key insights from key business drivers, competitive environment, trends and operating metrics
Contribute to complex and time-critical projects by quickly understanding the context and developing a prioritized approach for resolution
Coordinate with different functions within the organization - growth, product, engineering among, credit and others in the deployment of the business initiatives identified
Ideate, plan and oversee implementation of new ideas and business critical projects
Qualifications
Graduate and master’s degree from tier 1 Institutes and worked earlier with big3 companies like (The Bain, McKinsey , BCG and Kearney )
Min 3 – 6years of Chief of Staff experience after completing your graduate degree
Outstanding record of academic achievement and Demonstrated aptitude for Corporate Strategy
Proven record of leadership in a work setting and/or through extracurricular activities •
Exceptional analytical and quantitative problem-solving skills
Ability to work collaboratively in a team environment
Ability to work effectively with people at all senior levels in an organization
Ability to communicate complex ideas effectively – both verbally and in writing – in English
Strong experience in C# programming.
• Good knowledge in designing classes and components using OOPs paradigm.
• Fair knowledge of GoF Design Patterns.
• Good experience in applications developed using both .NET Framework and .NET Core
• Proficiency using third-party tools like DevExpress/Infragistics.
• Solid understanding of Web application development using ASP.NET MVC framework and
ASP.NET Core
• Strong experience in developing RESTful APIs using both ASP.NET Web API and ASP.NET Core
Web API.
• Must have knowledge in developing ASP.NET Web Forms.
Experience Required : 2-3 years of relevant Experience
Education : B.E/B.Tech degree in Information Systems, Computer Science or other related degree
Mandatory Requirement :
Proven work experience in software quality assurance
Strong knowledge of software QA methodologies, tools and processes
Strong knowledge of security, performance and load testing
Good knowledge of Android framewok
Experience in testing Android,ios and web app.
Experience in writing clear, concise and comprehensive test plans and test cases
Estimate, prioritize, plan and coordinate testing activities.
Identify, record, document thoroughly and track bugs
Good communication skills
Interact with internal teams (e.g. developers and product managers) to identify system requirements.
Hands-on experience with functional testing(manual).
Knowledge of Automation
Experience working in an Agile/Scrum development process
Experience with performance and/or security testing is a plus
Willingness to work in a fast-paced and changing environment
Should be quick at learning and follow the process.
Team management is a plus
2. Knowledge of JSON, XML, REST, SOAP, Git/SVN, Mvvm Architecture
3. The ability to manage scripts, CRON jobs.
4. Familiarity with continuous integration/build tools such as Jenkins, gitlab, basic CI CD.
5. Object oriented programming using node.js(Preferred)
6. Experience with frameworks such as Express js, Laravel framework is an added advantage
7. The candidate will also be responsible for developing webservices, dashboard, etc.for android app/web portal
8. Good exposure in OOPS and core node.js.
9. Knowledge of e-commerce will be preferred.
10. Knowledge of joomla, drupal, magento and other cms will be an advantage
11. Hacker ability
12. Familiarity with php, Python and Server side devops.
13. Should have knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
14. Should have knowledge of Android UI design principles, patterns, and best practices
15. Should have the ability to design applications around natural user interfaces
16. Should have an understanding of Google's Android design principles (material design) and interface guidelines
17. Should have a good understanding of activity, fragments lifecycle
18. Should have debugging and problem-solving skills
19. Familiar with database design principles