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🏢 About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

💡 About the Role

We’re looking for a builder’s mindset — someone who doesn’t just follow processes but creates them.

As a Product Operations Associate (Founder’s Office), you’ll work directly with the COO, owning automation, internal tool development, and execution-heavy projects that make MyOperator faster and smarter.

You won’t just coordinate — you’ll ideate, design, test, and implement.

If you’re the kind of person who can turn “let’s automate this” into “it’s already done”, this role is your arena.

🎯 What You’ll Do

• Take ownership of internal product and automation projects from start to finish.
• Design and build simple systems, workflows, or tools using Zoho or other low-code platforms.
• Manage junior developers or interns, assigning clear technical tasks and ensuring delivery.
• Identify inefficiencies across business functions and create automation solutions.
• Collaborate directly with the COO to prioritize and deliver Founder’s Office initiatives.
• Test and validate solutions before rollout; track adoption and impact post-launch.
• Create documentation and training resources to make internal tools scalable.

🧠 What Makes You a Fit

• 1–3 years of experience in product operations, automation, or internal tools roles.
• Strong understanding of software systems, APIs, and workflow logic (hands-on mindset preferred).
• Able to independently manage tech projects — from concept to completion.
• Great at problem-solving, structure, and ownership.
• You don’t wait for instructions — you figure it out, fix it, and ship it.
• Bonus: Exposure to Zoho apps, automation tools, or low-code platforms.

⚙️ Good to Have

• Prior experience building small tools, internal dashboards, or workflow automations.
• Comfort with JavaScript / Python / Deluge for light hands-on scripting.
• Familiarity with Postman, APIs, or system integrations.
• Strong documentation and communication skills — clarity is your superpower.

🌟 Why You’ll Love This Role

• You’ll work directly with the COO and be part of the Founder’s Office brainroom.
• Every project you lead will have visible impact on how 200+ people work.
• You’ll learn how to think like a product owner and execute like a builder.
• No bureaucracy, no silos — just ideas, ownership, and results.
• Fast track to roles like Program Manager, Product Owner, or Automation Lead.

🎓 Who Can Apply

• Graduates in Engineering / Computer Science / Operations / Management.
• 1–3 years of experience preferred (internship experience in automation or product ops also counts).
• Comfortable with tools, logic, and data.
• Must be available full-time in our Noida office.

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands, including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

About the Role

This is not a conventional “execute-tasks” position — it’s a Founder’s Office role, operating at the intersection of technology, strategy, and execution.

You will work directly with the COO to drive cross-functional, high-impact initiatives that power growth, automation, and operational efficiency across teams. The ideal candidate will be a proactive problem-solver with a strong understanding of software projects, automation, and business processes.

This role offers a front-row seat to how strategic decisions are made and executed in a fast-scaling SaaS environment.

Key Responsibilities

• Collaborate directly with the COO to plan and execute key tech-led and strategic initiatives.
• Manage projects end-to-end — from ideation to delivery, ensuring alignment across teams.
• Work closely with developers, interns, and cross-functional teams to drive progress on automation and AI-based projects.
• Bridge communication between business requirements and technical execution.
• Contribute to process optimization through automation, data tracking, and workflow management.
• Handle hands-on tasks like API testing, Zoho workflow reviews, and performance monitoring.
• Streamline project execution by ensuring clear goals, accountability, and on-time delivery.

Required Skills & Qualifications

• 1–3 years of experience in project management, product operations, or founder’s office roles.
• Strong understanding of software development concepts, APIs, and automation workflows (coding not required, but must be able to “speak developer”).
• Excellent communication, stakeholder management, and analytical skills.
• Proficiency with data analysis, dashboards, or project tracking tools.
• A proactive and structured approach to problem-solving with strong execution ownership.

Good to Have (Optional)

• Exposure to the Zoho ecosystem or SaaS platforms.
• Prior experience in startup or tech-driven business environments.
• Background in engineering, management, or operations.

Key Performance Indicators (KPIs)

Successful delivery of cross-functional projects, timely execution of automation and strategic initiatives, and measurable improvements in process efficiency and operational outcomes.

Growth Path

Opportunity to progress into roles such as Strategy Manager, Program Manager, or Business Operations Lead, working closely with leadership to drive high-impact organizational initiatives.

Why Join Us

At MyOperator, you’ll be part of the team that turns ideas into execution. This role provides direct exposure to leadership decision-making, strategic planning, and real-time business problem-solving. You’ll collaborate across tech, HR, product, and operations teams, gaining hands-on experience in both business and technology.

This position offers mentorship from senior leaders, rapid learning, and the chance to make visible impact in a growing SaaS company.

Who Can Apply

• Graduates from Tech, Management, or Operations backgrounds (B.Tech, BCA, MCA, or MBA preferred).
• Candidates with prior startup, SaaS, or Founder’s Office experience are strongly encouraged to apply.
• Must be based in Noida or open to working full-time from the office.

About the Company

Insight Alpha provides its clients access to a network of frontline industry experts that help them get critical information they need to be successful. We help thousands of our clients get answers to their most critical questions, without leaving their desks. Having built a strong network of senior industry experts and key decision makers globally across a span of 80 countries, there is always a need for relevant and authentic knowledge at the right place, right time, in the right way to the right person.

About the Role 

The role with IA is an exciting position with opportunities to work closely with business and investment leaders that are driving the industry throughout the world. Providing knowledge on large-scale issues down to the most niche and esoteric, our experts range from domestic and international policy specialists to economic advisors, business leaders to academics. Through our systems, clients connect toa network of top-tier professionals, whose insights can help move clients' best ideas towards their best outcomes. 

As a Research Associate, you will draw from a broad pool of experts including premier thought-leaders from around the world and recruit the most relevant experts for our clients' research projects. You will be expected to monitor industry news, identify market trends, and establish valuable professional relationships with senior-level industry professionals. 

Responsibilities

• As a Research Associate, you will focus on identifying and reaching out to topprofessionals who can provide industry insight and knowledge to our clients. 

• You will elucidate the mission and business model of Insight Alpha to industry professionals and recruit them for Association of Industry Leaders (AIL). 

• Thrive in a fast-paced environment, multitasking between various projects. 

• Grow the India/ Global Expert Network by recruiting key opinion leaders on a strategic/tactical mode, using recruiting campaigns, leveraging industry and professional lists, trade and business associations, referrals and other relationships. 

• Co-ordinate with client-facing Research Managers /Analysts/ Project leaders to gauge clients' needs and fulfill time-sensitive research requests for our clients by analyzing client inquiries. 

Requirements

• The successful candidate should have 0-1 year of experience in primary executive research or knowledge management.

• Post Graduate Degree/Graduate Degree required.

• Excellent communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.).

• Good command over English language.

• Successful track record of working in a team environment. 

• Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy andattention to detail.

• Leadership qualities, positive energy, and the ability to adapt to change in a fast-paced environment.

• Curious by nature; proactive and self-motivated.

• Ability to work effectively independently and/or collaboratively in a team.

We seek bright, positive and flexible people who also:

• Act with the highest integrity and professionalism in all their endeavors. 

• Utilize superior analytical and problem-solving skills. 

• Think creatively and focus on opportunities for growth, and lead others to do the same. 

• Express a strong desire to work in a team. 

• Respond effectively to management direction and clients’ needs. 

• Demonstrate the ability and initiative to handle increasing responsibility over time.