7+ ERP management Jobs in Bangalore (Bengaluru) | ERP management Job openings in Bangalore (Bengaluru)

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Review Criteria

• Strong Oracle Integration Cloud (OIC) Implementation profile
• 5+ years in enterprise integration / middleware roles, with minimum 3+ years of hands-on Oracle Integration Cloud (OIC) implementation experience
• Strong experience designing and delivering integrations using OIC Integrations, Adapters (File, FTP, DB, SOAP/REST, Oracle ERP), Orchestrations, Mappings, Process Automation, Visual Builder (VBCS), and OIC Insight/Monitoring
• Proven experience building integrations across Oracle Fusion/ERP/HCM, Salesforce, on-prem systems (AS/400, JDE), APIs, file feeds (FBDI/HDL), databases, and third-party SaaS.
• Strong expertise in REST/JSON, SOAP/XML, WSDL, XSD, XPath, XSLT, JSON Schema, and web-service–based integrations
• Good working knowledge of OCI components (API Gateway, Vault, Autonomous DB) and hybrid integration patterns
• Strong SQL & PL/SQL skills for debugging, data manipulation, and integration troubleshooting
• Hands-on experience owning end-to-end integration delivery including architecture reviews, deployments, versioning, CI/CD of OIC artifacts, automated testing, environment migrations (Dev→Test→Prod), integration governance, reusable patterns, error-handling frameworks, and observability using OIC/OCI monitoring & logging tools
• Experience providing technical leadership, reviewing integration designs/code, and mentoring integration developers; must be comfortable driving RCA, performance tuning, and production issue resolution
• Strong stakeholder management, communication (written + verbal), problem-solving, and ability to collaborate with business/product/architect teams

Preferred

• Preferred (Certification) – Oracle OIC or Oracle Cloud certification
• Preferred (Domain Exposure) – Experience with Oracle Fusion functional modules (Finance, SCM, HCM), business events/REST APIs, SOA/OSB background, or multi-tenant/API-governed integration environments

Job Specific Criteria

• CV Attachment is mandatory
• How many years of experience you have with Oracle Integration Cloud (OIC)?
• Which is your preferred job location (Mumbai / Bengaluru / Hyderabad / Gurgaon)?
• Are you okay with 3 Days WFO?
• Virtual Interview requires video to be on, are you okay with it?

Role & Responsibilities

Company is seeking an experienced OIC Lead to own the design, development and deployment of enterprise integrations. The ideal candidate will have atleast 6+years of prior experience in various integration technologies, with a good experience implementing OIC integration capabilities. This role offers an exciting opportunity to work on diverse projects, collaborating with cross-functional teams to design, build, and optimize data pipelines and infrastructure.

Responsibilities:

• Lead the design and delivery of integration solutions using Oracle Integration Cloud (Integration, Process Automation, Visual Builder, Insight) and related Oracle PaaS components.
• Build and maintain integrations between Oracle Fusion/ERP/HCM, Salesforce, on-prem applications (e.g., AS/400, JDE), APIs, file feeds (FBDI/HDL), databases and third-party SaaS.
• Own end-to-end integration delivery - from architecture/design reviews through deployment, monitoring, and post-production support.
• Create reusable integration patterns, error-handling frameworks, security patterns (OAuth2, client credentials), and governance for APIs and integrations.
• Own CI/CD, versioning and migration of OIC artifacts across environments (Dev → Test → Prod); implement automated tests and promotion pipelines.
• Define integration architecture standards and reference patterns for hybrid (cloud/on-prem) deployments.
• Ensure security, scalability, and fault tolerance are built into all integration designs.
• Drive performance tuning, monitoring and incident response for integrations; implement observability using OIC/OCI monitoring and logging tools.
• Provide technical leadership and mentorship to a team of integration developers; review designs and code; run hands-on troubleshooting and production support rotations.
• Work with business stakeholders, product owners and solution architects to translate requirements into integration designs, data mappings and runbooks

Ideal Candidate

• 5+ years in integration/enterprise middleware roles with at least 3+ years hands-on OIC (Oracle Integration Cloud) implementations.
• Strong experience with OIC components: Integrations, Adapters (File, FTP, Database, SOAP, REST, Oracle ERP), Orchestrations/Maps, OIC Insight/Monitoring, Visual Builder (VBCS) or similar
• Expert in web services and message formats: REST/JSON, SOAP/XML, WSDL, XSD, XPath, XSLT, JSON Schema
• Good knowledge of Oracle Cloud stack / OCI (API Gateway, Vault, Autonomous DB) and on-prem integration patterns
• SQL & PL/SQL skills for data manipulation and troubleshooting; exposure to FBDI/HDL (for bulk loads) is desirable
• Strong problem-solving, stakeholder management, written/verbal communication and team mentoring experience

Nice-to-have / Preferred:

• Oracle OIC certification(s) or Oracle Cloud certifications
• Exposure to OCI services (API Gateway, Vault, Monitoring) and Autonomous Database
• Experience with Oracle Fusion functional areas (Finance, Supply Chain, HCM) and business events/REST APIs preferred.
• Background with SOA Suite/Oracle Service Bus (useful if migrating legacy SOA to OIC)
• Experience designing multi-tenant integrations, rate limiting/throttling and API monetization strategies.

ROLES AND RESPONSIBILITIES:

Standardization and Governance:

• Establishing and maintaining project management standards, processes, and methodologies.
• Ensuring consistent application of project management policies and procedures.
• Implementing and managing project governance processes.

Resource Management:

• Facilitating the sharing of resources, tools, and methodologies across projects.
• Planning and allocating resources effectively.
• Managing resource capacity and forecasting future needs.

Communication and Reporting:

• Ensuring effective communication and information flow among project teams and stakeholders.
• Monitoring project progress and reporting on performance.
• Communicating strategic work progress, including risks and benefits.

Project Portfolio Management:

• Supporting strategic decision-making by aligning projects with organizational goals.
• Selecting and prioritizing projects based on business objectives.
• Managing project portfolios and ensuring efficient resource allocation across projects.

Process Improvement:

• Identifying and implementing industry best practices into workflows.
• Improving project management processes and methodologies.
• Optimizing project delivery and resource utilization.

Training and Support:

• Providing training and support to project managers and team members.
• Offering project management tools, best practices, and reporting templates.

Other Responsibilities:

• Managing documentation of project history for future reference.
• Coaching project teams on implementing project management steps.
• Analysing financial data and managing project costs.
• Interfacing with functional units (Domain, Delivery, Support, Devops, HR etc).
• Advising and supporting senior management.

IDEAL CANDIDATE:

• 3+ years of proven experience in Project Management roles with strong exposure to PMO processes, standards, and governance frameworks.
• Demonstrated ability to manage project status tracking, risk assessments, budgeting, variance analysis, and defect tracking across multiple projects.
• Proficient in Project Planning and Scheduling using tools like MS Project and Advanced Excel (e.g., Gantt charts, pivot tables, macros).
• Experienced in developing project dashboards, reports, and executive summaries for senior management and stakeholders.
• Active participant in Agile environments, attending and contributing to Scrum calls, sprint planning, and retrospectives.
• Holds a Bachelor’s degree in a relevant field (e.g., Engineering, Business, IT, etc.).
• Preferably familiar with Jira, Azure DevOps, and Power BI for tracking and visualization of project data.
• Exposure to working in product-based companies or fast-paced, innovation-driven environments is a strong advantage.

Core skill required:

• Well versed with 30 % Manual and 70 % Automation Testing
• Must have experience in Selinium,Mobile Automation, Java
• Defect tracking and reporting
• Execute Test Plan
• Logging , Analysis and prioritization of defects
• Test case preparation
• Excellent communication and Analytic skills
• Delivering on time with high quality standards

Primary skills:

• 4+ years of experience in Manuel and Automation Testing
• Must have experience in Selinium, Mobile Automation, Type script
• Must have experience in Test Cases and Records( Unit, Regression, Integration & Surface)
• Experience in executing test cases, identification of defects and recording the defects in Defect Tracker
• Should know Test execution as per Test Plan
• Logging, Analysis and Prioritization of Defects

Secondary skills:

• Should know Automated Test scripts
• Should know Build and Release process
• Proven experience of delivering on-time and with quality
• Analyzing and Prioritization of Defects according to severity

If interested kindly share your updated resume on 82008 31681

In today’s high-demand equals high-price world, our client focuses on being a universal factory that produces high-quality industrial goods at costs that are globally competitive. The services offered by them include sand casting, investment casting, sheet metal stamping, injection molding etc. and the industries served by them include railways, apparel, consumer electronics etc.

So far in their journey, their network includes, approx., 10K+ suppliers, 600+ customers, 2K+ projects, serving 15+ countries and 25+ industries.

Headquartered in Bangalore, they also have offices in the USA and Singapore. They have raised a total of approx. $649M in funding over 11 rounds.

As a Program Manager, you will be responsible for owning the company's vision, strategy and execution of multiple new enterprise resource planning systems and 3rd party software with the company's OS.

What you will do:

• Working with internal customers, external partners and translating business requirements into scalable solutions
• Defining the implementation roadmap and timeline to meet business objectives
• Working across engineers, business stakeholders, external stakeholders, customer ops and partnering closely with business units
• Helping us execute on long term bets to help us hyper scale our business

Desired Candidate Profile

• Strong Program Management skills
• Experience working with business teams, consultants and implementation partners
• Experience implementing an ERP or CRM Tool at an organization- preferably Dynamics or SAP
• Proven track record of leading complex projects with multiple cross-team customers to delivery and completion
• Ability to determining business needs via consultation, business analysis, and targeted observations
• Strong oral and written communication skills
• Comfortable working alt Saturdays

Primary job role

As a Senior Technical Consultant – M3, the primary job role is to develop integration using Infor Enterprise Collaborator (IEC) , Intelligent Open Network(ION), Extension development using H5 Scripts, Output generation from OpenText Stream Serve and OpenText Story Teller.   Furthermore, it is required to design required solution and logics for the development components and collaboratively coordinate with the rest of the team playing a leadership role.

Main duties/responsibilities

• Design & implement high performing M3 Integrations solutions as per the functional specification.
• Create Technical Specification.
• Participate in effort estimations.
• Participate in design discussions and own module designs.
• Effective troubleshooting of technical issues and bugs.
• Package deployment and release management.
• Provides technical support to customers.
• Provides training and guidance to the new developers and junior team members.
• Participate in Requirement discussions.
• Participate in Project related meetings if required.
• Must be able to manage timelines and task priorities.
• Attention to detail and maintaining high quality standards is a must.

Experience

• 6+ years of experience in the M3 Technical Consulting.

Technical Knowledge

• Ability to design and develop M3 Integrations with Infor Enterprise Collaborator (IEC).
• UI Extension development using H5Scripts.
• Experience specially in Finance related integrations (Fix assets, GLS850 Uploads for AP, AR, GL etc), Banking Integrations (Including MT940).
• Experience in complex development using Standard/Custom Business Object Document (BOD), ION Document Flow, Workflows.
• Configuring and working with Event Hub, Event Rules and MBM.
• Complex M3 Output development using OpenText Storyteller and OpenText Stream Serve.
• Ability to configure and work with Configurable XML.
• Experience in working with Infor OS and Infor Document Management (IDM).
• Ability to integrate M3 Output documents with IDM.

Qualifications

• Bachelor’s Degree or an equivalent qualification

Behavioral competencies

• Communication.
• Teamwork & collaboration.
• Client orientation.
• Results & execution orientation.