11+ Engagement management Jobs in Kolkata | Engagement management Job openings in Kolkata

About Us

Heyo & MyOperator are India’s leading Conversational platforms, powering Call + WhatsApp engagement for over 40,000 businesses—including top brands like Lenskart, Astrotalk, and Caratlane. We’re a fast-growing SaaS company redefining how brands communicate at scale. With a hybrid work culture and a bias for action, we’re on the lookout for passionate creators ready to lead and own their craft.

Job Overview

We are looking for a Copy Lead—not just a great writer, but a strategic thinker who can shape, elevate, and unify our voice across all customer touchpoints. From ad copy that converts to landing pages that stick, you’ll own the words that move people. This role is part storyteller, part brand guardian, and all about impact.

Key Responsibilities

• Lead copy strategy across all growth and brand initiatives—performance campaigns, product launches, landing pages, ads, and more.
• Develop high-converting copy for Google, Meta, WhatsApp, and email campaigns—driven by user insights and performance data.
• Craft sharp, memorable messaging—taglines, product value props, one-liners, CTAs—that define and differentiate the brand.
• Collaborate cross-functionally with Product, Design, Performance Marketing, and Sales to align on messaging that drives real results.
• Review and guide the work of other writers/agencies to ensure tone, clarity, and consistency across the board.
• Leverage tools like Mixpanel and AI writers to optimize copy performance at scale and drive continuous experimentation.
• Own the brand voice and ensure it’s consistently reflected in every customer-facing asset—from website to drip campaigns.

Qualifications & Skills

• 4–6 years of experience in high-impact copywriting roles, preferably in SaaS, AI, or digital-first brands.
• A killer portfolio that shows your strength in performance + brand copywriting.
• Strong grasp of consumer psychology and the ability to translate insights into persuasive messaging.
• Experience running and interpreting A/B tests and optimizing for CTRs, signups, or conversions.
• Hands-on exposure to tools like Mixpanel, Google Analytics, or CRM/marketing automation platforms.
• Bonus: Familiarity with AI-assisted writing tools and prompt engineering.

Why Join Us?

• Own the voice of a leading SaaS brand—across India’s fastest-growing conversational platform.
• Work with a passionate and driven team across marketing, design, and product.
• Lead copy experiments that directly impact growth and business metrics.
• Shape how 40,000+ businesses hear, feel, and remember us.

Job Title: Operations Executive

Location: Kolkata

Job Description:

We are looking for a highly organized and proactive Operations Executive to join our growing team. The ideal candidate will be responsible for managing the backend processes that support smooth day-to-day operations, especially in areas such as travel bookings, billing, chauffeur coordination, and customer support. The role demands a detail-oriented individual with excellent analytical skills and a commitment to accuracy and customer satisfaction.

Key Responsibilities:

1. Operational Support

• Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors.
• Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies.
• Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution.

2. Customer Interaction

• Respond to customer queries via email and phone in a professional and timely manner.
• Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies.
• Maintain detailed logs of customer interactions, feedback, and action taken.

3. Data Management & Reporting

• Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy.
• Analyze operational data to identify inefficiencies, cost-saving opportunities, and performance trends.
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Required Skills:

• Strong numerical and analytical ability; comfort with handling data and making calculations.
• Proficiency in MS Office Suite (Excel – VLOOKUP, Pivot Tables; Word; PowerPoint).
• Excellent communication (verbal and written) in English; additional language proficiency is a plus.
• Ability to handle pressure and multitask efficiently in a fast-paced environment.
• Strong organizational and time-management skills.
• Positive attitude with a problem-solving mindset and the ability to work independently or in a team.

Experience: 0–2 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred.

Working Days: 6 days/week

Timing: 11am-9pm

We are seeking a dynamic and enthusiastic Sales Executive to support our business development efforts in the secure logistics and asset tracking sector. This role is ideal for someone early in their career, eager to learn, and ready to grow with an innovative tech-driven company.

Key Responsibilities:

• Assist in generating and following up on sales leads
• Support field and B2B client sales for logistics security solutions
• Build and maintain strong client and partner relationships
• Collaborate with technical and operations teams for custom requirements
• Maintain CRM records and sales documentation

Desired Skills & Attributes:

• Good communication and interpersonal skills
• Basic knowledge of electronics/IoT systems is a plus
• Willingness to travel if required
• Self-motivated and eager to grow in a startup environment

Candidates from Transport and logistics shall be preferred

We welcome aspiring Electronics Diploma students OR Fresh Graduates (UG/PG) or Final Year Students in any stream for a 6-month hands-on internship in the field of tech-enabled sales and smart logistics solutions. Interns will gain real-world experience in lead generation, client interactions, and supporting the sales cycle for our IoT-based tracking products and services.

Candidates who successfully complete the internship and demonstrate strong performance will be offered a regular full-time role within the company.

Exciting Opportunity for React JS Developers!

🚀 Are you a passionate problem-solver who loves creating top-notch applications? Look no further! At Codebuddy, we're opening doors for talented React Native Developers like you!

What We Offer:

🌟 Challenging projects that push your skills to the limit!

🚀 Collaborative environment where innovation thrives!

💼 Competitive pay reflecting your hard work and dedication!

📚 Opportunities for continuous learning and career growth!

👥 A team that values your creativity and expertise!

What You'll Do:

🛠 Develop JavaScript applications using React.js or React Native.

🤝 Collaborate cross-functionally, working on diverse infrastructures.

🎨 Create seamless UI/UX with HTML, CSS, and JS, integrating the backend through REST API.

🖋 Write, execute, and maintain clean, reusable, scalable code.

🔧 Tackle bottlenecks, bugs, and ensure app responsiveness and performance.

💻 Work with React, Redux, Node.js, and contribute to code automation.

What We Look For:

💡 Strong JavaScript, React, and API knowledge.

🏗 Familiarity with Object-Oriented Programming.

📝 GIT proficiency and ability to document code.

🔒 Attention to detail, analytical mindset, and proactive approach.

🚀 Passion for building industry-leading applications.

Join Us and Enjoy:

💰 Fair compensation for your exceptional efforts!

🤝 A supportive team environment where your ideas matter!

📈 Ongoing opportunities for professional development!

🌐 A chance to shape the future of innovative applications!

🏆 Recognition for your achievements and dedication!

If you're ready to take your skills to new heights and be part of a dynamic team, we want you! Apply now at Codebuddy and embark on an exciting journey of creativity and growth. Don't miss out on this incredible opportunity! 🚀

Industry

• Information Technology & Services

Employment Type

Full-time

Edit job description

Pega Developer:

Total Yrs of Experience: 6 to 7

PEGA Experience: 6 years

Certification:

Must – CSSA or valid CLSA – part 1

Nice to have - CLSA

Job description:

Must

•            At least 6+ yrs experience in PEGA implementation

•            Hands on experience in OOAD, technical architecture definition

•            Working experience on database SQL programming , J2EE

•            Experience with BPM implementation methodology like SmartBPM, Scrum and onshore-offshore mode.

•            Experience with client facing management role at onsite/offshore

•            Experience with estimation

•            Experience with project planning, scheduling, risks/issues identification,

•            Experience in business development activities like proposal response, solution building, client presentation

•            Strong leadership and people management skill

Nice to Have

•            Knowledge on DSM, mobile Framework

•            Experience with App-server configurations, deployment in complex technical environment

•            PMP/Prince II certification

We are looking for a motivated and results-driven Pan India Female Business sales Consultant Executive to join our team. The successful candidate will be responsible for reaching out to potential customers to provide information about our services and handle any inquiries. The ideal candidate should have excellent communication skills, particularly in English, Hindi & Bengali .

Key Responsibilities

Give a calls to potential customers to introduce products/services.

Deliver scripted presentations and answer questions about our offerings.

Identify customer needs and suggest appropriate services.

Maintain records of calls, including customer information and call notes.

Follow up on customer inquiries to ensure satisfaction and promote repeat business.

Meet daily, weekly, and monthly call targets.

Requirements

Female Business Consultant

Fluent in English (verbal and written communication).

Proven experience as a Business Consultant, or similar role.

Ability to handle rejection and remain positive.

Basic computer knowledge (CRM systems, MS Office).

Preferred Skills

Experience in sales or customer service.

Knowledge of additional languages is a bonus.

Strong listening and problem-solving skills.

If you’re passionate about engaging with customers and helping them discover our products

Mode of work - work from office 

Job Type- Full Time

Place- Kolkata/ Salt Lake Sec- ll

Are you a dynamic Full Stack Developer seeking your next challenge? We are a rapidly expanding technology-focused Consulting Agency renowned for its innovative approach. We are seeking an exceptionally skilled Full Stack Developer to join our engineering team. If you're eager to demonstrate your expertise and collaborate with a talented group of developers, this role is ideal for you!

We are at the forefront of technological innovation, providing cutting-edge solutions to clients across diverse sectors. With a strategic focus on finance, banking, and corporate verticals, they are recognized for their excellence in project delivery.

Your Role: Full Stack Developer

As a Full Stack Developer, you will be a vital collaborator within the development team, contributing to the completion of web and mobile projects. Your exceptional communication, organizational, and time management skills will set a high standard for your peers.

Responsibilities:

- Collaborate seamlessly with project managers, senior architects, and fellow developers to complete development projects.

- Demonstrate proficiency in React and other relevant technologies to develop secure and scalable software solutions.

- Maintain meticulous attention to detail while understanding complex technical requirements.

- Lead quality assurance checks to ensure accuracy before project delivery.

- Ensure on-time project completion, adhering to established timelines.

Qualifications:

- At least 3 years of hands-on experience in React

- Experience with Node JS, ExpressJS and MySQL

- Hands-on experience with Redux, JSON

- Proficiency in JavaScript showcasing a strong grasp of modern development languages.

- Essential familiarity with Azure or AWS,

- Experience with Dev Containers (VSCode) and Docker for efficient development is a plus

- Proven track record in full-cycle development.

About You:

- Approach your work with an unwavering work ethic, innate self-motivation, and a commitment to staying current with the latest technologies.

- Thrive as a collaborative team player who excels in dynamic environments.

- Adapt quickly to evolving contexts and guide projects toward successful outcomes.

- Communicate effectively through written and verbal means, backed by strong interpersonal skills.

- Excel under pressure, learn rapidly and meet tight deadlines with minimal supervision.

What's In It For You?

- Immerse yourself in an inclusive and collaborative work environment that promotes creativity and curiosity, celebrating achievements along the way.

- Access cutting-edge tools and technology to create exceptional customer experiences.

- Participate in post-work social engagements to further build connections.

• Analyze system requirements and prioritize tasks
• Write clean, testable code using .NET programming languages
• Develop technical specifications and architecture
• Test and debug various .NET applications
• Review and refactor code
• Deploy fully functional applications
• Upgrade existing programs
• Support junior developers' work
• Document development and operational procedures

Desired Candidate Profile

• Graduation/ Post Graduation (MBA- Sales & Marketing)
• 4+ years in sales management within a corporate setting
• Industry background: Advertising/Marketing/Sales
• Self-Motivation
• Proven track record of success in the the sales cycle from plan to close
• Excellent communication, interpersonal, and organizational skills
• Superb leadership abilities
• Flexible for working 6 days a work