11+ Engagement management Jobs in Kolkata | Engagement management Job openings in Kolkata

About Us

Heyo & MyOperator are India’s leading Conversational platforms, powering Call + WhatsApp engagement for over 40,000 businesses—including top brands like Lenskart, Astrotalk, and Caratlane. We’re a fast-growing SaaS company redefining how brands communicate at scale. With a hybrid work culture and a bias for action, we’re on the lookout for passionate creators ready to lead and own their craft.

Job Overview

We are looking for a Copy Lead—not just a great writer, but a strategic thinker who can shape, elevate, and unify our voice across all customer touchpoints. From ad copy that converts to landing pages that stick, you’ll own the words that move people. This role is part storyteller, part brand guardian, and all about impact.

Key Responsibilities

• Lead copy strategy across all growth and brand initiatives—performance campaigns, product launches, landing pages, ads, and more.
• Develop high-converting copy for Google, Meta, WhatsApp, and email campaigns—driven by user insights and performance data.
• Craft sharp, memorable messaging—taglines, product value props, one-liners, CTAs—that define and differentiate the brand.
• Collaborate cross-functionally with Product, Design, Performance Marketing, and Sales to align on messaging that drives real results.
• Review and guide the work of other writers/agencies to ensure tone, clarity, and consistency across the board.
• Leverage tools like Mixpanel and AI writers to optimize copy performance at scale and drive continuous experimentation.
• Own the brand voice and ensure it’s consistently reflected in every customer-facing asset—from website to drip campaigns.

Qualifications & Skills

• 4–6 years of experience in high-impact copywriting roles, preferably in SaaS, AI, or digital-first brands.
• A killer portfolio that shows your strength in performance + brand copywriting.
• Strong grasp of consumer psychology and the ability to translate insights into persuasive messaging.
• Experience running and interpreting A/B tests and optimizing for CTRs, signups, or conversions.
• Hands-on exposure to tools like Mixpanel, Google Analytics, or CRM/marketing automation platforms.
• Bonus: Familiarity with AI-assisted writing tools and prompt engineering.

Why Join Us?

• Own the voice of a leading SaaS brand—across India’s fastest-growing conversational platform.
• Work with a passionate and driven team across marketing, design, and product.
• Lead copy experiments that directly impact growth and business metrics.
• Shape how 40,000+ businesses hear, feel, and remember us.

We are seeking an experienced and highly skilled Python Developer with some experience in Laravel to spearhead our offshore team, in managing a large-scale USA-based product platform.

As a Senior Python Developer, you will primarily focus on building efficient data-driven applications and robust web scraping solutions. You will leverage your experience with the Scrapy framework for large-scale data collection and processing. While Python is the primary language, some experience in Laravel will be essential to contribute to PHP-based projects, allowing for full-stack support when needed.

This role requires a proactive, resourceful developer who can think on their feet and efficiently tackle complex problems.

Key Responsibilities

1. Scrapy Web Scraping: Develop, optimize, and maintain web scrapers using the Scrapy framework to gather, process, and store data from various online sources.
2. Back-End Development: Design, develop, and implement scalable backend solutions in Python, focusing on reliability, efficiency, and high performance.
3. Laravel Integration (As Needed): Contribute to existing Laravel projects, working with the PHP framework to support API endpoints, and ensure seamless integration with Python-based services.
4. API Development & Integration: Build and integrate RESTful APIs to facilitate seamless communication between applications and external data sources.
5. Data Processing & Storage: Create efficient data processing pipelines and manage SQL/NoSQL databases to store and organize large datasets collected through Scrapy.
6. System Architecture: Work collaboratively with other developers to design scalable, resilient architectures that support data-heavy applications.
7. Continuous Integration & Automation: Use Python to automate tasks, optimize CI/CD workflows, and enhance deployment processes for faster and more reliable releases.
8. Mentorship & Code Review: Mentor junior developers, conduct code reviews, and contribute to maintaining high coding standards and best practices.

Qualifications

Experience

• 5+ years of professional experience in Python development, with a strong focus on web scraping using Scrapy.
• 1-2 years of experience with Laravel (intermediate understanding is acceptable for full-stack support).
• Demonstrated experience with data-driven projects, showcasing resourceful problem-solving abilities.

Technical Skills:

1. Python: Advanced proficiency in Python, particularly with libraries for data manipulation and web scraping.
2. Scrapy Framework: Extensive experience in Scrapy, including creating custom spiders, handling complex data extraction requirements, and working with proxies and data pipelines.
3. Laravel (PHP): Familiarity with Laravel for backend development, including API creation, routing, and MVC structure.
4. Database Management: Proficiency in SQL and NoSQL databases for efficient data storage and retrieval.
5. API Development: Hands-on experience with RESTful APIs and integrating external services.
6. Automation & DevOps: Familiarity with CI/CD tools, Docker, and version control systems (Git).
7. Cloud Platforms: Experience with cloud platforms like AWS, Google Cloud, or Azure is a plus.

Why Join Us?

• High-Impact Role: Work on projects where your expertise in Scrapy and Python will directly influence our data capabilities and client success.
• Growth Opportunities: Access to learning resources, mentorship, and a supportive environment for continuous professional development.
• Innovative Culture: Join a team that values out-of-the-box thinking, resourcefulness, and efficient problem-solving.

Who we are looking for

A candidate who can design, build and configure applications to meet business process and application requirements.

Key Role Requirements:

• Experience in Java-J2EE Development
• Hands-on experience in Struts (Core Java, JSP, Servlets, EJB) framework.
• Hands-on experience in Oracle SQL, Procedures
• Hands-on experience in Spring boot, Spring batch
• Should have worked on application servers like IBM WAS / Jboss / Web logic.
• Knowledge of basic Linux commands and BIRT reporting tool is an added advantage.
• Knowledge in SVN or any other version control is an added advantage.
• Knowledge in Build tool like ANT, Maven is an added advantage
• Strong problem solving and analytical capabilities.

Candidates with good Accounting knowledge, Ms Excel skills, English communication skills, good learning skills, below 30 Yrs age, residing in Kolkata, and want to grow rapidly, Those who are not from an Accounting background, please don't apply.

Daily monitoring of Quantum's processes to ensure file transmissions to and from the system

• Ensure that any Quantum production issues with an emphasis on the modules ( Cash Management, Bank Reconciliation, Foreign Exchange, I/C loans, Money Market, Investments, etc.) are resolved on time
• Actively working with Quantum and internal IT teams to resolve issues with bank files and data transmissions between Quantum and other systems including retrieval of market rates