11+ Engagement management Jobs in Kolkata | Engagement management Job openings in Kolkata

About Us

Heyo & MyOperator are India’s leading Conversational platforms, powering Call + WhatsApp engagement for over 40,000 businesses—including top brands like Lenskart, Astrotalk, and Caratlane. We’re a fast-growing SaaS company redefining how brands communicate at scale. With a hybrid work culture and a bias for action, we’re on the lookout for passionate creators ready to lead and own their craft.

Job Overview

We are looking for a Copy Lead—not just a great writer, but a strategic thinker who can shape, elevate, and unify our voice across all customer touchpoints. From ad copy that converts to landing pages that stick, you’ll own the words that move people. This role is part storyteller, part brand guardian, and all about impact.

Key Responsibilities

• Lead copy strategy across all growth and brand initiatives—performance campaigns, product launches, landing pages, ads, and more.
• Develop high-converting copy for Google, Meta, WhatsApp, and email campaigns—driven by user insights and performance data.
• Craft sharp, memorable messaging—taglines, product value props, one-liners, CTAs—that define and differentiate the brand.
• Collaborate cross-functionally with Product, Design, Performance Marketing, and Sales to align on messaging that drives real results.
• Review and guide the work of other writers/agencies to ensure tone, clarity, and consistency across the board.
• Leverage tools like Mixpanel and AI writers to optimize copy performance at scale and drive continuous experimentation.
• Own the brand voice and ensure it’s consistently reflected in every customer-facing asset—from website to drip campaigns.

Qualifications & Skills

• 4–6 years of experience in high-impact copywriting roles, preferably in SaaS, AI, or digital-first brands.
• A killer portfolio that shows your strength in performance + brand copywriting.
• Strong grasp of consumer psychology and the ability to translate insights into persuasive messaging.
• Experience running and interpreting A/B tests and optimizing for CTRs, signups, or conversions.
• Hands-on exposure to tools like Mixpanel, Google Analytics, or CRM/marketing automation platforms.
• Bonus: Familiarity with AI-assisted writing tools and prompt engineering.

Why Join Us?

• Own the voice of a leading SaaS brand—across India’s fastest-growing conversational platform.
• Work with a passionate and driven team across marketing, design, and product.
• Lead copy experiments that directly impact growth and business metrics.
• Shape how 40,000+ businesses hear, feel, and remember us.

Responsibilities

• Develop and maintain robust APIs to support various applications and services.
• Design and implement scalable solutions using AWS cloud services.
• Utilize Python frameworks such as Flask and Django to build efficient and high-performance applications.
• Collaborate with cross-functional teams to gather and analyze requirements for new features and enhancements.
• Ensure the security and integrity of applications by implementing best practices and security measures.
• Optimize application performance and troubleshoot issues to ensure smooth operation.
• Provide technical guidance and mentorship to junior team members.
• Conduct code reviews to ensure adherence to coding standards and best practices.
• Participate in agile development processes including sprint planning daily stand-ups and retrospectives.
• Develop and maintain documentation for code processes and procedures.
• Stay updated with the latest industry trends and technologies to continuously improve skills and knowledge.
• Contribute to the overall success of the company by delivering high-quality software solutions that meet business needs.
• Foster a collaborative and inclusive work environment that promotes innovation and continuous improvement.

Qualifications

• Possess strong expertise in developing and maintaining APIs.
• Demonstrate proficiency in AWS cloud services and their application in scalable solutions.
• Have extensive experience with Python frameworks such as Flask and Django.
• Exhibit strong analytical and problem-solving skills to address complex technical challenges.
• Show ability to collaborate effectively with cross-functional teams and stakeholders.
• Display excellent communication skills to convey technical concepts clearly.
• Have a background in the Consumer Lending domain is a plus.
• Demonstrate commitment to continuous learning and staying updated with industry trends.
• Possess a strong understanding of agile development methodologies.
• Show experience in mentoring and guiding junior team members.
• Exhibit attention to detail and a commitment to delivering high-quality software solutions.
• Demonstrate ability to work effectively in a hybrid work model.
• Show a proactive approach to identifying and addressing potential issues before they become problems.

Are you passionate about crafting seamless and visually appealing websites?

We’re seeking a skilled WordPress Front-end Developer to join our team and elevate our online presence.

As a WordPress Frontend Developer, you’ll play a crucial role in transforming designs into fully functional, responsive, and captivating websites using Elementor and custom themes. Your proficiency in HTML and CSS will be essential for creating stunning front-end experiences. If you’re also familiar with WordPress theme and plugin development, that’s a significant advantage that we highly value.

Responsibilities:

• Collaborate with our design team to convert visual concepts into interactive and user-friendly websites.
• Utilize Elementor to build and customize page layouts, ensuring consistency and responsiveness across various devices.
• Develop custom WordPress themes that align with project requirements, user experience goals, and brand aesthetics.
• Implement engaging animations, transitions, and interactive elements to enhance user engagement and visual appeal.
• Optimize website performance, ensuring fast load times and smooth user interactions.
• Stay up-to-date with the latest web design and development trends, implementing best practices for modern user experiences.
• Troubleshoot and debug frontend issues to maintain a seamless browsing experience.
• If knowledgeable in WordPress plugin development, contribute to the creation of custom plugins that extend website functionality.

What You Need To Apply (Technical Competency) :

• Minimum 2 years experience in WordPress.
• Strong proficiency in HTML and CSS to create pixel-perfect front-end designs.
• Demonstrated expertise in using Elementor to design and build WordPress pages.
• Proven experience in developing custom WordPress themes from scratch.
• A portfolio showcasing your previous website projects, highlighting your front-end development skills.
• Familiarity with responsive design principles to ensure optimal performance across various devices and screen sizes.
• Excellent attention to detail and a keen eye for design aesthetics.
• Effective problem-solving skills to address front-end issues efficiently.
• Strong communication skills, and ability to collaborate with designers, developers, and other team members.
• Knowledge of JavaScript and its libraries/frameworks is a plus.
• Understanding WordPress plugin development is a significant advantage.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

If you have it all in you, we are happy to have you with us!

We will be even happier if you have:

• Proficiency in PHP
• Being an open-source contributor;
• Ability to discover functional and non-functional requirements of an app, based on various levels of inputs from clients.
• Ability to transform customer ideas into business models and scope understandable by technical experts.
• Having excellent stakeholder management and client-facing skills.

We are seeking a dynamic and experienced Senior Pre-Sales Business Analyst to join our team. The incumbent will play a pivotal role in engaging with potential clients and channel partners, providing strategic insights, and crafting tailored solutions to address client needs. This role demands a blend of technical expertise, business acumen, and exceptional communication skills to effectively articulate our value proposition and drive revenue growth.

Responsibilities

· Engage with clients to understand their business objectives, challenges, and requirements related to computer vision applications.

· Conduct detailed analysis and document business requirements, ensuring clarity, completeness, and feasibility.

· Collaborate with the solutioning and development teams to propose innovative and technically viable solutions that meet clients' requirements.

· Act as a liaison between clients and internal teams, effectively communicating and translating business requirements to technical teams.

· Utilize the low-code platform and AI models to design innovative solutions that address client needs.

· Analyze client data and business processes to identify opportunities for optimization and efficiency gains.

· Develop comprehensive proposals and presentations outlining customized solutions tailored to each client's requirements.

· Collaborate with the sales team to develop compelling proposals, presentations, and demonstrations to showcase the value and capabilities of our computer vision products.

· Participate in pre-sales activities, including client meetings, presentations, and workshops, to support business development efforts.

· Conduct market research to identify potential clients, industry trends, and competitive landscape.

· Analyze market data and client feedback to refine product offerings and develop new solutions.

· Stay updated with industry trends, emerging technologies, and competitive landscape related to computer vision and provide insights and recommendations for product enhancements.

· Contribute to the continuous improvement of business analysis processes, tools, and methodologies within the organization. 

Qualifications

· Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.

· 3-4 years of experience as a Business Analyst, preferably with pre-sales experience in the computer vision industry.

· Excellent communication and interpersonal skills to effectively interact with clients, understand their needs, and convey technical information to non-technical stakeholders.

· Proven experience in documenting business requirements, functional specifications, and use cases.

· Ability to collaborate and work effectively with cross-functional teams, including solution architects, developers, and sales professionals.

· Strong analytical and problem-solving skills, with the ability to think critically and propose innovative solutions.

· Proficiency in project management methodologies and tools to ensure timely and successful project delivery.

· Flexibility and adaptability to handle multiple projects simultaneously and work in a fast-paced environment.

· Willingness to travel as required to client locations for meetings, workshops, and presentations. 

• Promote the company’s products/services addressing or predicting clients objectives.
• Qualify leads from marketing campaigns as sales opportunities.
• Conduct research to identify new markets and customer needs.
• Develop a sustainable sales pipeline to meet and exceed forecasted targets .
• Keep records of sales, revenue, invoices etc.
• Meet Sales target allocated .
• Build long-term relationships with new and existing customers.
• Identify opportunities by researching on targeted companies and contacts.

• Minimum 3 years of experience in information technology sales.
• Should have an experience in handling enterprise projects.
• Must have prior experience in closing and managing projects .
• Ability to create engaging presentations.
• Communication and negotiation skills
• Proven track record of client growth and retention.

• Five Days Working in a week
• Saturday & Sunday fixed off
• Ample scope for growth opportunities

Website: https://nowpurchase.com/" target="_blank">https://nowpurchase.com  

LinkedIn: https://www.linkedin.com/company/nowpurchase/" target="_blank">https://www.linkedin.com/company/nowpurchase/

We have opening for SAP PPQM Consultant/Sr. Consultant with leading industry for Kolkata Location.

Qualification Required:-B.Tech

Must Haves:

• Must have 8 years of relevant exp in SAP PP, QM Module.
• Must have 4+ years of SAP PP Experience with at least 2 to 3years of Domain exp
• Must have experience of both PP and QM modules
• Should have experience of executing 1-2End to end Implementations (S4 HANA Preferable).
• Expertise in requirements understanding, system design, development, testing methodologies, training, defining support procedures
• Strong knowledge and experience in SAP PP - SOP, Flexible planning, Capacity planning, Variant Configuration, CBP, Discrete, REM, LTP, Engineering & Organization Change Management, Batch Management as well as PP-PI processes.
• Strong knowledge and experience in SAP QM module - Master data, Batch Management, Notifications, Sample Management, Quality Inspection Plans, Quality Certificates, Stability Study, Deadline Monitoring, Vendor Evaluation.
• Experience in Implementation and Support Projects. In-depth knowledge in the below areas:
• Master Data - Bill of materials, Work centres/ Resources, Routings/ Recipe, Production versions, Inspection Plan, Master inspection, Characteristics, Catalogues and Code groups, Inspection Plan, - Material Requirement Planning (MRP)- Configuration and Integration with, Procurement, Sales and Distribution.
• Production Order Execution - Order confirmation, Goods issue, Goods receipt and Back flushing- Quality Management - Quality in Procurement, Quality in Production, In process inspection, Calibration and Quality in Sales
• Should have experience in writing Functional Specification, co-ordination with ABAP team, testing of new functionalities.
• Must have integration knowledge with FI, CO, SD, MM, PM modules.

Good to Have:

• Preferred if hands-on and good experience in SAP S/4 HANA configuration, migration, Fiori applications on latest HANA releases