SAP PPQM Consultant / Sr. Consultant

BD Software Distribution Pvt. Ltd. is a leading Value Added Distributor (VAD) in the Indian market, offering industry-leading consumer, SMB, and Enterprise-level solutions. We are the Country Partner for top brands in the cybersecurity industry, including Bitdefender. With a strong partner network and technical expertise, we provide comprehensive protection against malware and cyber threats to government organizations, businesses, and consumers. With over 750,000 users in India, we are committed to helping achieve cyber peace.

Job Overview

We are seeking a Renewal Specialist to join our team at BD Software Distribution Pvt. Ltd. This role involves managing the renewal process for our software solutions and ensuring customer satisfaction. The ideal candidate should have 1 to 3 years of experience in a similar role, strong communication skills, and a customer-centric approach. This is a full-time position based in Navi Mumbai, Maharashtra, India.

Qualifications and Skills

1 to 3 years of experience in a Renewal Specialist or similar role

Strong understanding of software solutions and the renewal process

Excellent communication and interpersonal skills

Customer-centric approach with a focus on delivering high-quality service

Ability to build and maintain relationships with customers

Strong problem-solving and negotiation skills

Ability to work collaboratively in a cross-functional team environment

Proficiency in CRM software and MS Office

Attention to detail and strong organizational skills

Roles and Responsibilities

Manage the renewal process for software solutions, ensuring timely renewals and customer satisfaction

Develop and maintain strong relationships with customers, understanding their needs and addressing any inquiries or issues

Provide product knowledge and recommendations to customers, ensuring they are maximizing the value of our solutions

Collaborate with internal teams, including Sales and Support, to achieve renewal targets and resolve customer concerns

Track and monitor customer accounts, identifying opportunities for upselling and cross-selling

Prepare and present reports on renewal activities, highlighting trends, challenges, and opportunities

Stay up-to-date with industry trends and competitive landscape to contribute to product enhancements and market positioning

Maintain accurate and updated customer information in the CRM system

.BDA and BDE

ROLES

We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. 

Job Location: Work from home

Selection process: HR Round followed by group discussion and sales manager round.

Qualification: Any Graduate/Post Graduate

Salary offered: As per industry standards

Working days: 6 days          Sunday is off

Shifts:10:00am -7:00pm

Mandatory language: English 

Laptop/wi-fi: candidates are to use their own laptops,

Additional Compensation: If applicable, this will be decided on the basis of your designation.

Role Description

We are looking for a Wordpress Developer with experience in building high-performing, scalable websites. Must be proficient in Custom Development including plugins, payment gateways, shipping gateways and various themes including Divi, Elementor, Visual Composer.

You will be part of a talented software team that works on mission-critical applications, and your roles and responsibilities include managing application development while providing expertise in the full software development lifecycle.

Job Responsibilities

• Proven work experience as a WordPress Developer.
• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
• Good understanding of website architecture and aesthetics.
• Good communication skills.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Meeting with clients to discuss website design and function.
• Knowledge of how to interact with RESTful APIs.

Facilities:

• Day shift
• 5 days a week
• Performance bonus

We are looking for an SEO/SEM expert to manage all search engine optimization and marketing activities

You will be responsible for managing all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks. You will also manage all SEM campaigns on Google, Yahoo and Bing in order to maximize ROI.

Responsibilities

• Execute tests, collect and analyse data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns
• Track, report, and analyse website analytics and PPC initiatives and campaigns
• Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies.
• Optimize copy and landing pages for search engine marketing
• Perform ongoing keyword discovery, expansion and optimization
• Research and implement search engine optimization recommendations
• Research and analyse competitor advertising links
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

Requirements and skills

• Proven SEO experience
• Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
• Solid understanding of performance marketing, conversion, and online customer acquisition
• In-depth experience with website analytics tools (e.g, Google Analytics, Net Insight, Omniture, Web Trends)
• Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Knowledge of ranking factors and search engine algorithms
• Up-to-date with the latest trends and best practices in SEO and SEM

• Integrate data from various back-end services and databases
• Gather and refine specifications and requirements based on technical needs
• Create and maintain software documentation
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities

What are we looking for in the Ideal Candidate?

• Proficient in creating Web (Responsive) applications using Angular 8+, AngularJS/ React JS, JavaScript, JQuery.
• Experience developing/consuming REST APIs
• Knowledge of multiple back-end languages (e.g. Python) and JavaScript frameworks (e.g. Node.js)
• Familiarity with databases (e.g.MSSQL, MySQL), and UI/UX design
• Hands-on experience with code versioning systems like Git, SVN.
• A clear understanding of client requirements & design specifications
• Aggressive problem diagnosis and creative problem-solving skills
• Ability to work and thrive in a fast-paced environment, learn rapidly, and master diverse web technologies and techniques.

Attributes:

• Team player, Positive Attitude
• Proven ability to work well with others in a fast-paced, iterative product definition and development environment.
• Able to work independently with little direct supervision and take initiative and willing to mentor and solve problems

• Design, create, test, and maintain data pipeline architecture in collaboration with the Data Architect.
• Build the infrastructure required for extraction, transformation, and loading of data from a wide variety of data sources using Java, SQL, and Big Data technologies.
• Support the translation of data needs into technical system requirements. Support in building complex queries required by the product teams.
• Build data pipelines that clean, transform, and aggregate data from disparate sources
• Develop, maintain and optimize ETLs to increase data accuracy, data stability, data availability, and pipeline performance.
• Engage with Product Management and Business to deploy and monitor products/services on cloud platforms.
• Stay up-to-date with advances in data persistence and big data technologies and run pilots to design the data architecture to scale with the increased data sets of consumer experience.
• Handle data integration, consolidation, and reconciliation activities for digital consumer / medical products.

Job Qualifications:

• Bachelor’s or master's degree in Computer Science, Information management, Statistics or related field
• 5+ years of experience in the Consumer or Healthcare industry in an analytical role with a focus on building on data pipelines, querying data, analyzing, and clearly presenting analyses to members of the data science team.
• Technical expertise with data models, data mining.
• Hands-on Knowledge of programming languages in Java, Python, R, and Scala.
• Strong knowledge in Big data tools like the snowflake, AWS Redshift, Hadoop, map-reduce, etc.
• Having knowledge in tools like AWS Glue, S3, AWS EMR, Streaming data pipelines, Kafka/Kinesis is desirable.
• Hands-on knowledge in SQL and No-SQL database design.
• Having knowledge in CI/CD for the building and hosting of the solutions.
• Having AWS certification is an added advantage.
• Having Strong knowledge in visualization tools like Tableau, QlikView is an added advantage
• A team player capable of working and integrating across cross-functional teams for implementing project requirements. Experience in technical requirements gathering and documentation.
• Ability to work effectively and independently in a fast-paced agile environment with tight deadlines
• A flexible, pragmatic, and collaborative team player with the innate ability to engage with data architects, analysts, and scientists