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POSITION: Human Resource Lead
We are looking for an experienced HR Generalist Lead to own and operate all people-related functions for our Jaipur office. You will be the face of HR locally — the go-to person for everything from hiring the next great engineer to making sure someone's first day feels like home. The goal is to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, talent management, and facilities management services.
What You’ll Be Doing:
Talent Acquisition & Recruitment
• Own end-to-end recruitment for the Jaipur office across Engineering, Product, Sales, and
Operations roles
• Partner with hiring managers to define job requirements, craft compelling JDs, and build
structured interview processes
• Build and manage a strong talent pipeline through LinkedIn, job portals, referrals, college
partnerships, and startup communities
• Conduct initial screening interviews and coordinate the full interview loop — scheduling,
feedback collection, and debrief facilitation
• Negotiate and extend offers; manage the candidate experience from first touchpoint to Day
• Track and report on key recruiting metrics: time-to-fill, offer-to-acceptance rate, source
quality, and pipeline health
• Proactively build talent pools for high-frequency roles to reduce reactive hiring cycles
Onboarding & New Hire Experience
• Design and continuously improve a world-class onboarding experience for every new hire in Jaipur
• Run structured Day 1–5 orientation programs covering company culture, tools, team introductions, and role clarity
• Coordinate with IT, Finance, and team managers to ensure access, equipment, and a ready workspace before Day 1
• Manage onboarding documentation: offer letters, NDAs, compliance forms, and benefits enrollment
• Assign onboarding buddies and ensure 30/60/90-day check-in cadences are in place for every new hire
• Collect and act on onboarding feedback to continuously raise the bar on the new hire
experience
Offboarding & Exit Management
• Manage the full offboarding lifecycle with care and professionalism — from resignation to final settlement
• Conduct structured exit interviews and synthesize insights to share with leadership for retention improvements
• Coordinate with IT and Finance to ensure smooth access revocation, asset retrieval, and full-and-final processing
• Maintain compliance with applicable labor laws and ensure all exit documentation is complete and accurate
• Champion a positive exit experience that preserves the relationship and the company's employer brand
Culture, Engagement & Employee Experience
• Act as the culture custodian for the Jaipur office — translate company values into day-to-day practices and rituals
• Design and run employee engagement initiatives: team events, recognition programs, town
halls, and celebratory moments
• Run quarterly pulse surveys and eNPS; analyze results and drive actionable follow-throughs
with leadership
• Build psychological safety by being an approachable, trusted HR partner — someone
people actually want to talk to
• Collaborate with the central People team (if applicable) to roll out company-wide culture
programs locally
• Champion diversity, inclusion, and belonging initiatives within the Jaipur office
HR Operations & Compliance
• Maintain accurate and up-to-date employee records, HRIS data, and documentation for all
Jaipur staff
• Oversee attendance, leave management, and payroll inputs in coordination with Finance
• Ensure compliance with local labor laws, statutory requirements (PF, ESIC, gratuity), and
company policies
• Handle employee relations matters sensitively — grievances, performance conversations,
and policy queries
• Continuously improve HR processes and documentation; build and maintain an accessible
HR knowledge base
REQUIRED SKILLS & QUALIFICATIONS:
Must-Haves:
• 6-7 years of progressive HR experience, with at least 1 year in a standalone or lead HR capacity
• Strong end-to-end recruitment experience — you have hired for technical and non-technical roles independently
• Proven experience owning onboarding and offboarding programs, not just participating in them
• Excellent interpersonal skills — you build trust quickly and communicate with empathy and
clarity
• Organized and detail-oriented with the ability to manage multiple priorities in a fast-paced
environment
• Working knowledge of Indian labor laws, statutory compliance, and HR best practices
• Proficiency in HRIS tools, ATS platforms, and Google Workspace / Microsoft Office
Great to Have:
• Previous experience in a B2B SaaS, tech startup, or high-growth product company
• Experience building or scaling an HR function from scratch in a new office or geography
• Familiarity with tools like Keka, Darwinbox, Greenhouse, Lever, or similar HRIS/ATS
platforms
• Passion for employer branding and experience contributing to a company's external people
narrative
• MBA in HR or a relevant professional certification
REPORTING: This position will report to Sr. Manager - HR
EMPLOYMENT TYPE: Full-Time
LOCATION: In-Office – Jaipur, India
SHIFT TIMINGS: 10.30 am to 7.30 pm IST (Monday - Friday)
Job Synapsis
Are you a passionate person who is willing to thrive in the field of Human Resources in a Product based company? Are you an avid learner who just wants to excel in the role as an HR? We believe you are the right choice of talent we are looking for.
To us, smooth operational activities is key theme for thriving business. It implies that HR Operations duties will involve managing employee activities such as employee relations, Training & development, employee engagement, grievance’s, Performance Appraisals etc.
Responsibilities
- Monitor internal HR systems and databases
- Act as a consultant to managers and staff regarding policies and procedures
- Address employees’ queries on issues related to compensation and all other relevant topics
- Prepare employees for assignments by establishing and conducting orientation and training programs
- To conduct timely various employee engagement activities
- Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors
- Asses and maintain employee benefits programs and inform employees of the same
- Complete HR operational requirements by scheduling and assigning employees; following up on work results & nurture a positive working environment
- Oversee and manage a performance appraisal system that drives high performance & timely feedback
- Assess training needs to apply and monitor training programs
- Report to management and provide decision support through HR metrics
- Ensure legal compliance throughout human resource management.
- Manage employee benefits, including broker/ vendor relationships, enrolment, claims resolution, and general employee inquiries
- Manage the employee onboarding and offboarding processes to enhance new and departing employee experience
- Recommend new approaches, policies and procedures
- Act as the primary HR point of contact for all ISO & Internal audits and work with internal teams and manage HR compliance documentation, process and audits
- Other duties as assigned.
What we are looking for…
- Fresher to 1 years of related HR operation’s experience required, with prior experience with product based or startup will be plus.
- People oriented and results driven.
- Strong communication skills.
- Knowledge of any HRMS.
- Ability to architect strategy along with leadership skills
- Excellent active listening, negotiation, and presentation skills
- Competence to build and effectively manage interpersonal relationships at all levels of the company
- In-depth knowledge of labour law and HR best practice.
- Degree in Human Resources or related field
We are hiring a Recruitment Specialist who can take care of hiring and team building.
Job Roles and Responsibilities:
- Coordinate with managers to identify staffing needs.
- Determine selection criteria.
- Source potential candidates through online channels (e.g. Job portals , Social media platforms, Professional networks).
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
- Design job descriptions and interview questions that reflect each position's requirements.
- Lead employer branding initiatives and manage a team of Recruitment executives.
- Forecast monthly, quarterly and annual hiring needs by department.
- Foster long-term relationships with past applicants and potential candidates.
Requirements:
- Must have experience in IT, Non IT and leadership roles hiring, preferably for startups.
- Proven work experience (minimum 3+ years) as a Recruitment Specialist or similar role.
- Experience in volume/bulk hiring for Sales roles.
- Familiarity with social media, resume databases and professional networks.
- Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
- Excellent verbal and written communication skills.
- A keen understanding of the differences between various roles within organisations.
- B-Tech or MBA in Human Resources Management.

