HR Lead

POSITION: Human Resource Lead

We are looking for an experienced HR Generalist Lead to own and operate all people-related functions for our Jaipur office. You will be the face of HR locally — the go-to person for everything from hiring the next great engineer to making sure someone's first day feels like home. The goal is to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, talent management, and facilities management services.

What You’ll Be Doing:

Talent Acquisition & Recruitment

• Own end-to-end recruitment for the Jaipur office across Engineering, Product, Sales, and

Operations roles

• Partner with hiring managers to define job requirements, craft compelling JDs, and build

structured interview processes

• Build and manage a strong talent pipeline through LinkedIn, job portals, referrals, college

partnerships, and startup communities

• Conduct initial screening interviews and coordinate the full interview loop — scheduling,

feedback collection, and debrief facilitation

• Negotiate and extend offers; manage the candidate experience from first touchpoint to Day

• Track and report on key recruiting metrics: time-to-fill, offer-to-acceptance rate, source

quality, and pipeline health

• Proactively build talent pools for high-frequency roles to reduce reactive hiring cycles

Onboarding & New Hire Experience

• Design and continuously improve a world-class onboarding experience for every new hire in Jaipur

• Run structured Day 1–5 orientation programs covering company culture, tools, team introductions, and role clarity

• Coordinate with IT, Finance, and team managers to ensure access, equipment, and a ready workspace before Day 1

• Manage onboarding documentation: offer letters, NDAs, compliance forms, and benefits enrollment

• Assign onboarding buddies and ensure 30/60/90-day check-in cadences are in place for every new hire

• Collect and act on onboarding feedback to continuously raise the bar on the new hire

experience

Offboarding & Exit Management

• Manage the full offboarding lifecycle with care and professionalism — from resignation to final settlement

• Conduct structured exit interviews and synthesize insights to share with leadership for retention improvements

• Coordinate with IT and Finance to ensure smooth access revocation, asset retrieval, and full-and-final processing

• Maintain compliance with applicable labor laws and ensure all exit documentation is complete and accurate

• Champion a positive exit experience that preserves the relationship and the company's employer brand

Culture, Engagement & Employee Experience

• Act as the culture custodian for the Jaipur office — translate company values into day-to-day practices and rituals

• Design and run employee engagement initiatives: team events, recognition programs, town

halls, and celebratory moments

• Run quarterly pulse surveys and eNPS; analyze results and drive actionable follow-throughs

with leadership

• Build psychological safety by being an approachable, trusted HR partner — someone

people actually want to talk to

• Collaborate with the central People team (if applicable) to roll out company-wide culture

programs locally

• Champion diversity, inclusion, and belonging initiatives within the Jaipur office

HR Operations & Compliance

• Maintain accurate and up-to-date employee records, HRIS data, and documentation for all

Jaipur staff

• Oversee attendance, leave management, and payroll inputs in coordination with Finance

• Ensure compliance with local labor laws, statutory requirements (PF, ESIC, gratuity), and

company policies

• Handle employee relations matters sensitively — grievances, performance conversations,

and policy queries

• Continuously improve HR processes and documentation; build and maintain an accessible

HR knowledge base

REQUIRED SKILLS & QUALIFICATIONS:

Must-Haves:

• 6-7 years of progressive HR experience, with at least 1 year in a standalone or lead HR capacity

• Strong end-to-end recruitment experience — you have hired for technical and non-technical roles independently

• Proven experience owning onboarding and offboarding programs, not just participating in them

• Excellent interpersonal skills — you build trust quickly and communicate with empathy and

clarity

• Organized and detail-oriented with the ability to manage multiple priorities in a fast-paced

environment

• Working knowledge of Indian labor laws, statutory compliance, and HR best practices

• Proficiency in HRIS tools, ATS platforms, and Google Workspace / Microsoft Office

Great to Have:

• Previous experience in a B2B SaaS, tech startup, or high-growth product company

• Experience building or scaling an HR function from scratch in a new office or geography

• Familiarity with tools like Keka, Darwinbox, Greenhouse, Lever, or similar HRIS/ATS

platforms

• Passion for employer branding and experience contributing to a company's external people

narrative

• MBA in HR or a relevant professional certification

REPORTING: This position will report to Sr. Manager - HR

EMPLOYMENT TYPE: Full-Time

LOCATION: In-Office – Jaipur, India

SHIFT TIMINGS: 10.30 am to 7.30 pm IST (Monday - Friday)