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● Setting a vision for how technology will be used in the company.
● Ensuring that technological resources meet the company's short and long-term needs.
● Work closely with Product, Marketing, Business Development and Operations to define
and deliver new products and enhancements
● Outline the goals for research and development.
● Creating timelines for the development and deployment of all technologicalservices.
● Maintaining a consumer-focused outlook and aiding in the delivery of Technology
projects to market.
● Managing technology budgets and time frames.
● Staying on top of technology trends and developments.
● Ensuring all technology practices adhere to regulatory standards.
● Making executive decisions on behalf of the company's technologicalrequirements.
● Keep track of Technology budgets in order to update the performance of technology
Job Requirements:
● Proven experience as a Head of Technology, CTO or similar leadership role
● Knowledge of technological trends to build strategy
● Understanding of budgets and business-planning
● Ability to conduct technological analyses and research
● 12 years working in a technological role with 8 years managerial experience.
● Exceptional team management skills.
● Excellent verbal and written communication.
● Extensive industry knowledge with an eye towards the future
Experience / Education
- 12–15 years in mainframe infrastructure/architecture roles, including decommissioning and dismantling projects.
- Proven record of leading IT service transitions across geographies.
- Bachelor’s/master’s in computer science, Engineering, or related field.
- Certifications: ITIL Expert, IBM z/OS, or cloud/hybrid architecture certifications highly desirable.
Key Responsibilities
1. Platform Ownership & Optimization
- Own the design, optimization, and lifecycle management of the mainframe infrastructure.
- Evaluate and optimize mainframe capacity (MSU) and LPAR workloads, ensuring balance between performance and cost.
- Oversee datacenter operations, monitoring strategies, middleware (MQ, File Transfer like CFT), firewall/security clearance, and release management.
- Ensure full documentation of designs, optimizations, and lifecycle activities for audit and compliance.
2. Cross-Stakeholder Collaboration
- Work closely with stakeholders across locations and India, aligning infrastructure with business and IT objectives.
- Collaborate with application owners, operations teams, and project leaders to provide ongoing technical support.
- Act as the primary liaison with Vendors, IBM and other solution providers, driving technical synergies.
- Lead joint technical discussions with Vendors, ensuring solution alignment with transformation and exit strategies.
3. Technical Transformation & Insourcing
- Lead the transition of mainframe responsibilities from other locations to India, ensuring smooth handover and knowledge transfer.
- Build and mentor an India-based managed services team, progressively taking over steady-state operations.
- Develop a structured roadmap for insourcing and governance alignment, balancing compliance, cost, and performance.
- Provide regular technical assistance to project teams, ensuring infrastructure readiness and support.
4. KPI Ownership & Reporting
- Define, monitor, and report technical KPIs (capacity, performance, availability, incident management, and cost optimization).
- Deliver regular KPI dashboards and reports to senior management.
- Enforce KPI adherence across both internal teams and external vendors, driving corrective actions where required.
5. Decommissioning & Dismantling
- Lead the end-to-end decommissioning of mainframe components across software, middleware, and hardware.
- Manage license offboarding and termination (e.g., IDMS, CA/Broadcom), ensuring no residual dependencies remain.
- Oversee datacenter hardware dismantling and disposal, ensuring compliance with security and regulatory requirements.
- Collaborate with security and governance teams to revoke access, certificates, and data securely.
- Create detailed decommissioning playbooks, closure documentation, and audit-ready reports.
6. Housekeeping & Lifecycle Management
- Own and manage all housekeeping activities end-to-end (storage cleanup, archival, job scheduling, patching, log retention, etc.).
- Standardize housekeeping routines into clear runbooks, automating where possible.
- Ensure lifecycle management of mainframe systems, from capacity planning to decommissioning.
- Report housekeeping outcomes and ensure alignment with compliance and audit needs.
7. Knowledge Continuity & Documentation
- Take full ownership of knowledge transfer from existing responsible teams, leaving no knowledge gaps.
- Establish a structured knowledge base capturing infrastructure, decommissioning, and housekeeping processes.
- Regularly update documentation to reflect system changes, exit milestones, and best practices.
Skills & Competencies
- Deep expertise in mainframe optimization (MSU, LPAR), datacenter operations, and middleware integration.
- Hands-on experience in mainframe decommissioning, dismantling, and license termination.
- Strong understanding of housekeeping routines and lifecycle management in mainframe environments.
- Proven ability to lead cross-country transitions (Other locations to India) and multi-vendor ecosystems.
- Strong vendor and partner collaboration skills.
- Strategic mindset to balance stability, compliance, cost optimization, and modernization.
- Excellent communication, documentation, and executive reporting capabilities.
- Leadership in building, mentoring, and scaling technical teams in a managed services model.
Job Description: Customer Success Manager- APAC
Role Details
Position: Customer Success Manger
Location: Bangalore
Shift timings : 10am- 7pm IST
About SCRUT Automation
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Overview of the Job Profile
Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.
Responsibilities
● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.
● Onboard customers with Integration support and drive adoption of the product.
● Represent the voice of the customer and influence the product development roadmap.
● Empathise with every aspect of the customer experience, putting customer's needs first.
● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.
● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.
● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).
Requirements
● Bachelor's degree in Business, Operations Management or a related field.
● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.
● Have experience in the cybersecurity or compliance industry.
● Have clear and thoughtful communication skills, with a strong critical thinking ability.
● Problem-solving ability and customer-centric outlook.
● Be comfortable with talking through technical concepts with a technical audience.
● Have a keen ability to multitask.
● Have an outstanding work ethic and know when/how to ask for help when you need it.
Why should this job excite you?
● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.
● A high-performing action-oriented team.
● Immense exposure to the founders and the leadership.
● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.
● The competitive compensation package, benefits, and employee-friendly work culture.
Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.
Outbound Calling: Contact potential buyers (traders, resellers, distributors, scrap dealers, and aggregators)
and explain the BFS platform and its benefits.
Buyer Onboarding: Register buyers on the platform and guide them through the registration process.
Data Collection: Encourage buyers to submit quotes and participate actively in transactions on the BFS
platform.
Follow-Up: Conduct regular follow-ups with buyers to ensure engagement and transactions.
CRM Management: Maintain accurate and detailed records of calls, interactions, and buyer information in
the CRM.
Market Feedback: Provide market insights and feedback to the management team for continuous
improvement.
Role Description
Eligibility:
1. An ex-serviceman preferably with civil work experience in security/training.
2. Age- preferably
3. Preferably from Infantry.
4. If civilian – min 05 years work experience as training manager in the field of security.
Qualifications
- Training & Development and Employee Training skills
- Excellent Communication skills, both oral and written
- Strong Analytical Skills
- Experience in creating and delivering successful training programs
- Demonstrated ability to work well within a team as well as with individuals across all levels of the organization
- Keen attention to detail and demonstrated ability to prioritize and manage multiple tasks effectively
- Bachelor's degree in a relevant field such as Human Resources, Education, Organizational Behavior, or related field
- Additional training or certification in training and development is a plus
- Prior work experience in the security industry is preferred
QUALIFICATION REQUIRED: B. Tech/B.E. in CS or IT or any related degree in computer programming
EXPERIENCE REQUIRED: 4+ years EMPLOYMENT TYPE:
Full-Time ROLES AND RESPONSIBILITIES:
- Implement product features that are secure, scalable, robust and easy to implement and maintain.
- Work independently within self-organizing Agile teams
- Development and Implementation of web applications
- Plan and identify solutions and risks in assigned work.
- Be responsible for implementing features, provide bug fixes, reviewing code quality to ensure they work well at cloud scale.
- Take pride of ownership in code and product features delivered.
Skills:
Must Have Skills
Angular 8+ ,NoSQL, Mongodb and Javascript
Expertise on the Microsoft technology stack .Net, C# and REST APIs (.net framework 4.5+) SQL Server & DB semantics. (Couchbase will be a plus) OAuth standard /Bitbucket and Azure Strong experience in deployment of solution on cloud
Good to Have Skills
Good communication skills.(life science exp is a plus)
Good understanding of project architecture and software development Knowledge of design user friendly interface processes.
Good knowledge of Client-side scripting – JavaScript and JQuery, AngularJS. Ability to deliver software and artifacts independently
Exposure to Big Data and cloud environment
COMPETENCIES:
Communicating with Influence : Strong interpersonal skills, with an ability to do client interactions
Analysis & Problem solving : Capitalizes on opportunities to pursue value. Brings issues out in open so that all concern can address and find solution
Working in Partnerships/ team player : Building professional relationships with members of the client team
Professional Expertise Development : Has an open and learning mindset. Adapts to new learning approaches and methods
This role requires a self-motivated leader with direct Product Management experience delivering Solutions around MS Teams Telephony. Candidate must have a keen sense of the overall UCC market, competitive awareness of the India Unified Communications and Collaboration solutions market and provide critical strategic direction related to India Domestic and Global UC objectives.
The Candidate will be responsible for the India UCaaS/MCS objectives and targets. Also, responsible for Product Life cycle management that involves Envisage, Concept, Framework, Partnerships, Process, Engineering validation, Documentation, GTM etc.
the other responsibility involves Pricing, Bundling, Enablement through Trainings, Adoption and Growth strategy that plugs into our entire UCaaS/MCS portfolio. Critical to success will be identifying Enterprise and Partner offers, migrating customers to the next generation UCC platform with Regulatory compliance, differentiated solution capabilities ensuring that lifecycle management and improving adoption services.
The Product Manager will champion and execute across cross-functional teams and drive solution enablement discussions with Sales, Solutions, Engineering, Service Assurance, Operations, Technology & Service Development teams. The successful candidate will be setting objectives and delivering results that have a significant impact on product adoption.
The Product Manager will champion projects through the Tata Communications New Product Introduction/Agile Development process and lead the UCaaS/MCS Workstream that is accountable for the delivery and customer acceptance of the solutions.
The Global Product Manager will be fully responsible for the Annual Operating Plan (AOP), P&L and CAPEX/OPEX of all UCaaS/MCS business initiatives and programs. Key focus will be on Gross and Net Revenue contribution and growth targets that are assigned to the UCaaS/MCS portfolio.
DUKAAN - Create Your Online Store in 30 Seconds
Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.
Dukaan is currently powering over 4.9 M ecommerce stores built by indian small businesses and growing at a crazy rate.
Dukaan is looking at a QA engineer to join our team and help us ship polished & defect free products to our users.
QA Engineer Roles & Responsibilities
Your primary responsibility will be to run various tests from the test-suite on new software releases to ensure that it satisfies all specifications and requirements as well as free from any bugs.
Once issues have been resolved, You will run additional tests to make sure the issues are resolved before the new release is pushed to production.
- Thoroughly testing new releases to find bugs or design issues.
- Identifying bugs in new releases and understanding how to resolve them
- Creating issues for these bugs and with steps on how to re-produce them.
- Ensuring that new software products are ready for consumer use
- Working with development teams to prevent issues with new products
Technical Recruiter / HR Executive
Notice Period: 30 days / Immediate Joining
Banyan Data Services (BDS) is a US-based IT Managed Services company focused on the Data Services, DevOps, and Cloud services to support Enterprise Applications, headquartered in San Jose, California USA.
We are looking for an HR Executive/Manager to join our India team based out of Bangalore. This team focuses on the most innovative and emerging data infrastructure management and DevOps tools to support highly scalable and available infrastructure and Cloud platforms.
It’s a once-in-a-lifetime opportunity to join a rocket ship startup run by a world-class executive team. You will be given high-level exposure to work with the executive team and to be part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges.
Preferred Qualifications
3 - 7 years of experience in Technical Recruiting /Staffing experience/HR Operations
Excellent interpersonal, presentation, written, verbal, and negotiation skills
Effectively utilizes recruiting tools including networking through social media outlets, professional affiliations, job boards, database searches, etc
Technical Staffing initiatives including talent acquisition, staffing, employment processing, compensation and welfare benefits, training and development, records management
Background working at a small to mid-sized technology startup in a high growth stage
Must possess critical thinking, strong planning, time management, and organizational skills
Ability to prioritize tasks to meet individual and business goals.
Ability to work independently and collaboratively.
Must be diversity Oriented to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
Competitive drive & strong work ethic, “whatever it takes” attitude.
Bachelor’s Degree in human resources, business administration, finance, IT, or related field
Key Responsibilities
Strategically advise and work with company leadership for building an amazing team. From attracting and hiring the right people, to creating programs that will engage and cultivate their talents once hired, to implementing team building and retention strategies to keep them engaged, you will lead the charge to create and implement these programs and initiatives.
Demonstrates competency in the execution of the full life cycle recruitment process (source, screen, submit, pipeline, etc.), policies and guidelines, and client service objectives.
Hands-on experience utilizing LinkedIn Recruiter and Boolean search preferred
Writing job descriptions and screening applications for competency with the hiring requirements.
Scheduling and keeping tracking of all applicants as well as keeping applicants informed on the application process.
Demonstrates a proficient understanding of the business and industry; can effectively build relationships with candidates to create and sustain a pipeline for future positions. Can utilize established networks to anticipate and meet client requests.
Payroll processing for all employees.
Lead and inspire in all areas of the people services. We’re looking for someone with a high degree of emotional resilience, ethics, thoughtfulness, and positivity for this role as you’ll be looked at as a leader amongst the team.
Strategically advise company leadership for all things related to people services as well as a generalist who is seen as the point of contact within the company for all people services.
Understand our company services, technology stack and work with the technology team leader to align our recruitment practice for the effective hiring process.
Coordinate with IT team leaders to forecast department goals and hiring needs
Must be flexible to work on the office timings and off-hours to accommodate the multi-national teams
http://www.banyandata.com" target="_blank">www.banyandata.com
Should be highly Technical and hands-on experience in Artificial Intelligence and Machine learning and Python. Managing the successful delivery of projects by efficient planning and coordination.
KEY RESPONSIBILITIES OF THE POSITION :
- Create Technical Design for AI, Machine Learning, Deep Learning, NLP, NLU, NLG projects and implement the same in production.
- Solid understanding and experience of deep learning architectures and algorithms
- Working experience with AWS, most importantly AWS SageMaker, Aurora or MongoDB, Analytics and reporting.
- Experience solving problems in the industry using deep learning methods such as recurrent neural networks (RNN, LSTM), convolutional neural nets, auto-encoders, etc.
- Should have experience of 2-3 production implementations of machine learning projects.
- Knowledge of open-source libraries such as Keras, Tensor Flow, Pytorch
- Work with business analysts/consultants and other necessary teams to create a strong solution
- Should have in-depth understanding and experience of Data Science and Machine Learning projects using Python, R, etc. Skills in Java/C are a plus
- Should developing solutions using python in AI/ML projects
- Should be able to train and build a team of technical developers
- Desired to have experience as leads in designing and developing applications/tools using Microsoft technologies - ASP.Net, C#, HTML5, MVC
- Desired to have knowledge on any of the cloud solutions such as Azure or AWS
- Desired to have knowledge on any of container technology such as Docker
- Should be able to build strong relationships with project stakeholders
Keywords:
- Python
- Artificial Intelligence
- Machine Learning
- AWS
- Django
- NLP





