
Business Development Associate
About Company - Creta Class is an educational product from Singapore, designed and
developed for kids ages 3-8, which helps to develop their love for learning and cultivate
their thinking ability, all while bringing them life-long benefits.
Our professional teaching and research centre is led by graduates holding master’s and
doctoral degrees from Ivy League Schools and other nations most prestigious
universities. Scientifically and systematically staged lessons aligned with the Common
Core State Standards (CCSS).
A program backed by award-winning AI technology, developed by a top-notch AI
laboratory. With Creta Approach, the immersive, interactive and fun-filled AI math
courses motivating children’s intrinsic passion for learning.
Position: Business Development Associate
Working Days: Monday to Saturday (6 days)
Timing: 12 PM to 9 PM
Salary: (4 to 6) LPA [4 Lakhs Fixed + 2 Lakhs Variable]
Education: Graduation Mandatory
Experience: 0-2 years, In Edtech Sales experience (Mandatory)
Work Location: Bangalore (WFO)
Languages: English and Hindi Must
Job description – A highly suitable individual for this position would possess
experience in consultative selling or a deep passion for developing a career in sales. It
is essential that you have the ability to effectively handle interactions with both parents
and children within the age range of 3-8 years. Your role would involve nurturing these
relationships over time and fostering a genuine desire for our products. It is important
that you are comfortable in managing these relationships and have the capability to build
rapport and trust with parents and children alike, instilling in them the motivation to
purchase our offerings.
Creta Class, No.293/154/172, Outer Ring Road,
Kadubeesanahalli, Bengaluru, Karnataka 560103
What will you be doing?
• In this role, you will primarily serve as a mentor and guide for the customers, offering
them support and assistance throughout their experience. This involves providing them
with valuable insights, advice, and recommendations to help them make informed
decisions.
• Additionally, you will be responsible for counselling parents, understanding their
concerns, and addressing any questions or issues they may have. By offering your
expertise and understanding, you will help parents navigate through the process and
ensure their peace of mind.
• To ensure the success of the organization, meeting the required targets will be an
important aspect of your responsibilities. This entails actively working towards specific
goals and objectives set by the company.
• By effectively managing your time and resources, you will contribute to the overall
growth and achievement of these targets. Furthermore, it will be essential for you to
maintain a detailed database of all the interactions you have with leads on the Customer
Relationship Management (CRM) system. This includes logging important information
about each interaction, such as the nature of the conversation, key points discussed, and
any follow-up actions required. By keeping a comprehensive record, you will help
ensure effective communication and continuity of information within the organization.
• Overall, as part of your role, you will serve as a mentor, guide, and counselor to
customers and parents, meet designated targets, and maintain a meticulous CRM
database of all interactions with leads.
What are we looking for?
• Individuals who possess excellent proficiency in both English and Hindi, along with
the ability to communicate in other languages, will have an additional edge.
• Diligent individuals with a strong commitment and unwavering determination.
Having prior experience in Edtech sales would be beneficial.
• Individuals who adopt a systematic approach to constructing sales funnels and
successfully converting.

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MAIN JOB ACCOUNTABILITY
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Commissioning of Pumps and Controls in western region
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To work closely with Regional sales team and provide efficient after sales support
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2ND MAIN JOB ACCOUNTABILITY
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Provide timely warranty service support to all customers in the region
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Co ordinate with factory Quality team and give feed back about field failures
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3RD MAIN JOB ACCOUNTABILITY
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To achieve Service delivery targets given for the financial year.
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Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.
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4TH MAIN ACCOUNTABILITY
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Participate in all the training programs conducted in factory and through online portal
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Train all regional rep engineers for all products and latest upgrades periodically
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5TH MAIN ACCOUNTABILITY
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Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support
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Provide feedback on field failures to all OEM team members for corrective action.
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University Degree or Diploma in Mechanical/Electrical & Electronics Engineering
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5– 7 years of Field service hands on experience working in HVAC/Pump/Building Automation industries
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Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications
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Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.
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Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)
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Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.
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Strong, team-oriented leadership skills with presence and a bias for action.
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Self-directed with ability to work autonomously and collaboratively and a focus on results.
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Ability to communicate in an open and authentic manner in all situations
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