Business development associate

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

Key Responsibilities:

• Generate qualified leads in Mumbai and Bangalore.
• Build and maintain strong client relationships.
• Prepare and deliver product demos, proposals, and technical presentations.
• Coordinate with pre-sales/engineering teams for customized solutions.
• Follow up on proposals using CRM and convert to deals.
• Attend industry events, conferences, and site visits.
• Keep track of market trends, competitors, and pricing strategies.

End - End Digital marketing Industry experience are mandatory.

Job Summary:

We are seeking an experienced and passionate Digital Marketing Trainer to join our team and train students/professionals in digital marketing concepts and tools. The ideal candidate will have hands-on experience in digital marketing and a strong ability to communicate, mentor, and inspire learners.

Key Responsibilities:

• Deliver engaging and practical training sessions on digital marketing topics such as:
• SEO (Search Engine Optimization)
• SEM (Search Engine Marketing) / Google Ads
• Social Media Marketing (SMM)
• Email Marketing
• Web Analytics (Google Analytics, etc.)
• Content Marketing
• Affiliate and Influencer Marketing
• Develop training materials, including presentations, handouts, and assessments.
• Provide mentorship and career guidance to learners.
• Stay updated with the latest digital marketing trends and tools.
• Conduct workshops, live projects, and case study discussions.
• Evaluate student performance and provide feedback.

Required Skills & Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 2+ years of hands-on experience in digital marketing.
• Strong knowledge of tools like Google Ads, Google Analytics, Facebook Ads Manager, SEMrush, HubSpot, Mailchimp, etc.
• Prior teaching/training experience is a plus.
• Excellent communication and presentation skills.
• Ability to simplify complex topics and engage learners.

Preferred Certifications (Optional but a Plus):

• Google Ads Certification
• HubSpot Inbound Marketing Certification
• Facebook Blueprint Certification
• Digital Marketing Institute (DMI) or equivalent

Candidate must be able to join immediately and must be very fluent in English must know the basics of HR and recruitment process in line.

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular

2) Hand on Node.JS./Express JS 

3) Database: MYSQL/MongoDB 

4) Experience in JavaScript, TypeScript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

Hardworking Individuals with high dedication and extreme determination.· Experience in EdTech sales is a must.

Rockstar sales performers with proven track records.

Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.

Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.

Should be responsible for a proper post sales system.

Sales bent of mind, to understand and effectively communicate what HeyCoach is offering to its prospective learners and achieve revenue targets.

Passion for delivering the highest levels of customer service at all times.

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

• Translate designs and wireframes into high quality code
• Design, build, and maintain high performance, reusable, and reliable Java code
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces, such as “touch”
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration

About Us :

Markowate is a digital product development company building digital products on AI, Blockchain, Mobile, and Web3 digital. We work with tech startups as their technical partner and help them with their digital transformation.

Role Overview: As a Solution Architect, you will collaborate with stakeholders, including business executives, project managers, and software development teams, to understand the organization's objectives and requirements. You will then design scalable and efficient software solutions that align with these requirements. Your role involves assessing technologies, creating architecture designs, overseeing the development process, and ensuring the successful implementation of the solutions.

"Note: Should have 9+ years of relevant experience. Must have worked with Node.js technology."

Responsibilities:

• Collaborate with stakeholders to understand and analyze business and technical requirements, and translate them into scalable and feasible solution designs.
• Develop end-to-end solution architectures, considering factors such as system integration, scalability, performance, security, and reliability.
• Research and evaluate new technologies, frameworks, and platforms to determine their suitability for the organization's needs.
• Provide technical guidance and support to development teams throughout the software development life cycle (SDLC) to ensure adherence to the architectural vision and best practices.
• Effectively communicate complex technical concepts to non-technical stakeholders, such as executives and project managers, and provide recommendations on technology-related decisions.
• Identify and mitigate technical risks by proactively identifying potential issues and developing contingency plans.
• Collaborate with quality assurance teams to define and implement testing strategies that validate the solution's functionality, performance, and security.
• Create and maintain architectural documentation, including diagrams, technical specifications, and design guidelines, to facilitate efficient development and future enhancements.
• Stay up-to-date with industry trends, best practices, and emerging technologies to drive innovation and continuous improvement within the organization.

Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Should have 9+ years of experience and relevant experience as a solution architect.
• Must have experience in Node.Js and should have deep understanding in AI/ML and data pipelines.
• Proven experience as a Solution Architect or a similar role, with a strong background in software development.
• In-depth knowledge of software architecture patterns, design principles, and development methodologies.
• Proficiency in various programming languages and frameworks.
• Strong problem-solving and analytical skills, with the ability to think strategically and propose innovative solutions.
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
• Experience in cloud computing platforms, such as AWS, Azure, or Google Cloud, and understanding of their services and deployment models.
• ​Familiarity with DevOps practices, continuous integration/continuous deployment (CI/CD) pipelines, and containerization technologies like Docker and Kubernetes.

Roles and Responsibilities :

Developing front end website architecture.
Designing user interactions on web pages.
Developing back end website applications.
Creating servers and databases for functionality.
Ensuring cross-platform optimization for mobile phones.
Ensuring responsiveness of applications.
Working alongside graphic designers for web design features.
Seeing through a project from conception to finished product.
Designing and developing APIs.
Meeting both technical and consumer needs.
Staying abreast of developments in web applications and programming languages.

Desired Candidate Profile :

HTML/CSS. While HTML stands for Hypertext Markup Language, CSS stands for Cascading Style Sheets. ...

JavaScript. ...

Git and GitHub. ...

Backend languages. ...

Web architecture. ...

HTTP and REST. ...

Database storage. ...

Basic design skills.

Familiar with nodejs, reactjs, angularjs, expressjs etc......