BIM Specialist

About the Role

Arcot Group is hiring a Senior Legal Counsel to lead the complete legal function for a fast-growing, multi-country technology group. This is the senior-most legal role in the organization and will report directly to the CEO.

The role will cover intellectual property, trademarks, patents, commercial contracts, corporate compliance, employment law, partnership structuring, dispute resolution, data protection, governance, and CEO advisory across entities in India, UAE, and the USA.

This is not a narrow specialist role. We are looking for a commercially minded legal leader who can work across multiple legal areas, make practical judgment calls, support fast business decisions, and build a legal function that enables growth while managing risk. The role will be supported by a Junior Legal Counsel / Paralegal, but legal strategy, final review, deal structuring, and senior advisory will sit with this position.

Key Responsibilities

Intellectual Property & Brand Protection

• Manage the Group’s IP portfolio across multiple brands, software products, and jurisdictions.
• Conduct trademark audits and manage trademark filings, renewals, registers, and enforcement across India, UAE, and the USA.
• Identify patentable software / AI innovations and work with engineering and product teams to document them in patent-ready format.
• File or manage patent applications through external patent counsel.
• Establish an invention disclosure process for technology teams.
• Monitor and act on IP infringement, brand misuse, and trademark conflicts.
• Clear new brand names before launch and support defensive domain registrations.
• Ensure employee and contractor agreements include strong IP assignment clauses.
• Advise teams on open-source license compliance.

Commercial Contracts

• Own the full contract lifecycle for client, vendor, partnership, employment, contractor, software, and inter-company agreements.
• Draft, review, and negotiate NDAs, MSAs, SOWs, vendor agreements, software license agreements, partnership agreements, employment agreements, contractor agreements, and inter-company service agreements.
• Review all inbound contracts before signature.
• Create and maintain standardized contract templates and a clause library for common negotiation points.
• Maintain a contract register with renewal, expiry, auto-renewal, and termination notice tracking.
• Ensure inter-company transactions are documented on arm’s length terms for compliance and tax purposes.
• Support fast turnaround on standard and complex agreements while protecting business interests.

Multi-Jurisdiction Compliance

• Manage legal compliance across Group entities in India, UAE, and the USA.
• Support India compliance including Companies Act, ROC filings, board resolutions, GST/TDS legal coordination, Professional Tax, ESIC/PF, and Shops & Establishment requirements.
• Support UAE compliance including trade license renewals, visa quotas, establishment card, beneficial ownership, economic substance regulations, AML requirements, and free zone obligations.
• Support USA compliance including annual reports, franchise tax, registered agent coordination, and state-level requirements.
• Build and maintain a master compliance calendar across all entities.
• Advise leadership on entity structures, jurisdiction selection, and legal implications for new ventures.

Employment & Contractor Law

• Standardize employment and contractor agreements for India, UAE, and USA.
• Advise HR and leadership on contractor classification risk, restrictive covenants, confidentiality, non-compete / non-solicit clauses, and jurisdiction-specific enforceability.
• Support disciplinary matters, employee grievances, terminations, settlement agreements, and HR policy reviews.
• Review employee handbooks and internal policies for legal compliance.

Partnerships, Investments & Venture Structuring

• Draft and negotiate partnership agreements, shareholder agreements, joint venture agreements, operating agreements, and related documentation.
• Structure technology credit investments and document equity consideration with defensible valuations.
• Support due diligence for investments, acquisitions, partnerships, and new ventures.
• Advise on equity structures, vesting, anti-dilution, drag-along, tag-along, exits, and partner obligations.
• Support fundraising and investor documentation where required.

Dispute Resolution

• Act as the first legal responder for client claims, vendor disputes, employee grievances, partnership issues, unpaid invoices, and regulatory matters.
• Assess severity, legal exposure, financial impact, and likelihood of escalation.
• Manage pre-litigation resolution through negotiation, mediation, and settlement.
• Engage and manage external litigation counsel where court representation is required.
• Conduct post-dispute analysis to prevent recurrence.

Data Protection & Privacy

• Support compliance with India’s DPDP Act, UAE data protection laws, and relevant US state privacy laws.
• Draft and maintain privacy policies for websites, products, and applications.
• Draft and negotiate data processing agreements with clients and vendors.
• Create and maintain data breach response protocols.
• Provide privacy guidance for candidate data, student data, healthcare-adjacent data, entertainment talent data, and other business-specific data categories.

Governance, Policy & CEO Advisory

• Manage board meetings, minutes, resolutions, signing authority documentation, and corporate governance records.
• Draft and maintain policies including anti-corruption, whistleblower, conflict of interest, related party transaction, and document retention policies.
• Prepare legal updates for the CEO covering IP status, contracts, compliance, employment matters, disputes, risk register updates, and emerging legal concerns.
• Maintain a legal risk register with severity ratings and mitigation plans.
• Build legal FAQs, process guides, and a knowledge base for internal teams.
• Establish and manage external counsel relationships in India, UAE, and USA.

Team Management

• Manage and develop a Junior Legal Counsel / Paralegal.
• Delegate research, drafting, filing, and administrative tasks.
• Review junior work before it is shared with stakeholders or filed.
• Set priorities, manage workload, and develop the junior team member’s legal judgment and drafting skills.

Required Qualifications & Experience

• LLB or equivalent law degree from a recognized Indian university.
• Enrolled as an Advocate with the Bar Council of India.
• 8–15 years of post-qualification experience across corporate, commercial, and intellectual property law.
• Strong experience in contracts, corporate compliance, IP protection, employment law, and deal structuring.
• Trademark registration and prosecution experience in India.
• Working knowledge of patent processes, either through direct filing or managing external patent counsel.
• Strong understanding of Indian corporate law, Indian IP laws, and Indian employment law.
• Experience working across multiple jurisdictions or multi-entity corporate structures.
• Ability to provide practical, commercially focused legal advice.
• Excellent English drafting, communication, and stakeholder management skills.
• Ability to manage a junior legal resource effectively.

Preferred Qualifications

• LLM in Corporate Law, IP Law, Commercial Law, or related field.
• In-house experience at a technology company or multi-product business.
• Registration as a Patent Agent with the Indian Patent Office.
• Technical background in computer science, engineering, software, or related discipline.
• Exposure to UAE and/or US legal systems.
• Familiarity with UAE free zone regulations.
• Experience with software patents, AI / ML-related IP, data protection, M&A, investments, fundraising, or open-source compliance.

Ideal Candidate

The right candidate will be someone who can operate independently across the full legal spectrum, work directly with the CEO and leadership team, and balance legal risk with commercial urgency. They should be proactive, fast, practical, detail-oriented, and comfortable being the senior-most legal person in the organization.

This person should be able to move from trademark filings to contract negotiations, employment issues, partnership structures, privacy questions, and governance matters without needing constant direction. They should know when to push back, when to find a safe path forward, and how to communicate legal advice in a clear, business-friendly manner.

What We Offer

• Senior-most legal role in a high-growth, multi-country technology group.
• Direct reporting to the CEO.
• Ownership of the complete legal function across IP, contracts, compliance, employment, partnerships, disputes, privacy, and governance.
• International exposure across India, UAE, and USA.
• Opportunity to work on software, AI, and technology-led business models.
• Exposure to multiple portfolio companies, brands, and ventures.
• Support from a Junior Legal Counsel / Paralegal.
• Competitive compensation aligned with Mumbai market benchmarks.

Roles & Responsibilities

• We are looking for someone who loves a challenge, is ambitious, super tenacious, and persistent. S/he is
• a self-starter, thrives in a dynamic, small start-up environment, has a knack for understanding customer
• needs, and loves to get sh*t done! If you check these boxes - we want to talk to you!

The opportunity:

• Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make a tangible difference to the small business landscape in India
• Join a high performance, dynamic and collaborative work environment that throws new challenges on a daily basis
• Be part of the early founding team and be directly responsible for driving the company's success

Key Role and Responsibilities:

• Work closely with the Founder/CEO and to define and build the Cashflo platform
• Identify customer problems, latent needs & devise product roadmap
• Communicate and evangelize product output through low-fidelity designs
• Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage
• Work with Marketing to bring new features to life on various communication touch points
• Collaborate with engineers and designers to arrive at the detailed solutions to problems Execute
• Own the roadmap for one or more parts of the product
• Work with engineering and design to plan launch scope
• Together with engineering and design, break-down scope into launch iterations
• Deliver product features as per timelines

Skills/ Qualities Required:

• Strong problem solving – Structured thinking, data-driven analysis and a strong ability to synthesize findings
• Strong communication (written & verbal) and interpersonal skills
• You should have worked at a startup or started your own company that shipped a product
• An engineering / technical background that will allow you to reason about product trade-offs and make good choices without significant input from engineers
• At least 5 years of experience in a Product Management role
• Attention to detail - great products are all about the details
• Passion for getting the job done – A combination of grit, hustle and problem-solving skills todeliver results on time

Nice to haves:

• ● Prior exposure to Fintech landscape and understanding of trends in financial services

Roles and Responsibilities:-

1. Developing, generating, and growing new digital marketing business

2. Creating innovative online marketing sales plans

3. Exhibiting expertise in digital marketing solutions

4. Selling services like SEO, SEM, PPC, social media, online reputation management, etc. (for the

US and Canada locations)

5. Maintaining accurate and up-to-date pipeline and forecasts

Desired Candidate Profile:-

1. The position demands an entrepreneurial-minded individual with high energy and a strong motivation to sell (we like increasing numbers)

2. A strong candidate will have excellent sales and closing skills

3. Strong organizational skills and ability to handle multiple tasks and priorities

4. Demonstrated time management skills

5. Knowledge of digital marketing/SEO services will be a plus

6. Excellent communication skills

Rankex Digital Marketing Agency (https://rankexdigital.com/) is a dynamic and innovative marketing firm dedicated to helping our clients achieve their digital marketing goals. We pride ourselves on our creative approach and commitment to delivering exceptional results.

Position Overview:

We are seeking a talented and motivated Graphic Designer with a minimum of 2 years of experience to join our creative team. The ideal candidate will possess a strong design portfolio, demonstrate creativity, and have a passion for visual storytelling.

Key Responsibilities:

• Collaborate with the marketing team to create visually compelling graphics for various digital platforms, including social media, websites, and email campaigns.
• Design logos, branding materials, and promotional collateral that align with client objectives and brand guidelines.
• Develop and maintain a consistent visual style across all design projects.
• Work on multiple projects simultaneously, ensuring timely delivery and adherence to project specifications.
• Stay updated on design trends and best practices to bring fresh ideas and concepts to the team.
• Present design concepts and incorporate feedback from stakeholders.

Qualifications:

• Bachelor’s degree in Graphic Design, Visual Arts, or a related field preferred.
• Minimum of 2 years of experience in graphic design, preferably in a digital marketing environment.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Strong understanding of typography, color theory, and layout design.
• Excellent communication and collaboration skills.
• Ability to work independently and manage time effectively.
• A strong portfolio showcasing a variety of design projects.

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

Punchh creates the consistent, modern experiences consumers expect by bringing the power of identity resolution into physical retail. Punchh is the leader in delivering one-to-one customer engagement and loyalty beyond mobile devices for a consistent brand experience through every channel. The Punchh Loyalty and Engagement Platform, powered through artificial intelligence, guides consumers through their lifecycle from first-time customer to superfan, building meaningful relationships and dramatically increasing lifetime customer value. Nearly 200 global enterprise brands rely on Punchh to grow revenue by building customer relationships. The company is based in Silicon Valley, California with a second US office in Austin, TX and global offices across Canada, India, the United Kingdom, and Singapore.

About the role:

Punchh Tech India (Fully Owned Subsidiary of Punchh Inc., USA) is looking for creative React Native developers who think outside the box and can push the limits at times! These positions are about someone who is really passionate about creating world-class mobile apps in Android and/or iOS and has a serious app store portfolio to prove it. You will be in deep at every step of the development process and must be hands-on. Involvement from brainstorming to pushing ideas to the team and getting the apps out of the door in as little time as possible. You will also be a devil's advocate and look for flaws, suggest the remedy and motivate team members.

Job Location: Jaipur / Delhi NCR

Experience Required: Relevant 2+ years in React Native.

Skillset Required:-

• Good knowledge of JavaScript, OOPS, React- Native, mobile app lifecycle, GIT/SVN.
• Good understanding of UI/UX, app preformation, memory optimisation, delivery feasibilities, coding best practices, design principles.
• Ability to integrate existing components and make custom react - native components
• Ability to think laterally and contribute to problem-solving.
• Must be skilled and enthusiastic to explore new technologies and techniques to achieve project requirements.
• Understanding requirements and functional specifications and well versed with design programming principles.
• Knowledge of react native(RN) as a primary and knowledge of Android or iOS development as secondary skills required.

Benefits:

• Medical Coverage, to keep you and your family healthy.
• Compensation that stacks up with other tech companies in your area.
• Paid vacation days and holidays to rest and relax.
• Healthy lunch provided daily to fuel you through your work.
• Opportunities for career growth and training support, including fun team building events.
• Flexibility and a comfortable work environment for you to feel your best.

• Having experience in Hospitality/Travel/Internet/Online/Start-up/IT/Logistic/Courier/Cargo/ Transportation would be preferable.