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We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.

Roles & Responsibilities

• Handle inbound/outbound voice calls from customers
• Provide technical support for software, hardware, networking, or application-related issues
• Diagnose and troubleshoot problems using standard procedures
• Guide customers step-by-step to resolve technical issues
• Document customer interactions, issues, and resolutions in the system
• Escalate complex issues to senior technical teams when required
• Maintain professional communication and service quality
• Meet performance metrics such as call quality, resolution time, and customer satisfaction

Eligibility / Requirement

• Experience: Fresher (0–1 year experience acceptable)
• Basic knowledge of:
• Computer fundamentals
• Operating systems (Windows/macOS basics)
• Internet, email, browsers, and networking basics
• Good English communication skills (verbal)
• Willingness to work in shifts / night shifts
• Strong problem-solving and customer-handling skills

Skills Required

Required Skills & Qualifications

Technical Skills

• Strong hands-on experience with Databricks and Apache Spark.
• Proficiency in Python and SQL.
• Proven experience in data mapping, transformation, and data modeling.
• Experience integrating data from APIs, databases, and cloud storage.
• Solid understanding of ETL/ELT concepts and data warehousing principles.

Key Responsibilities

Data Source Identification & Quality Assessment

Data Mapping & Integration

• Define and maintain comprehensive data mapping between source systems and Databricks tables.
• Design and implement scalable ETL/ELT pipelines using Databricks and Apache Spark.

Databricks & Data Modeling

• Develop and optimize Databricks workloads using Spark and Delta Lake.
• Design efficient data models optimized for performance, analytics, and API consumption.

Job Role - Power BI Lead

9 to 12 Years Experience Required. 

Location - Pune Baner/ Vimaan Nagar 

Work Model - Hybrid (Wednesday and Thursday WFO) 12 PM to 9 PM 

Experience with Banking or GRC Domain is preferred. 

• JOB SUMMARY
• Role Overview: We are seeking a highly skilled Power BI Expert to design, develop, implement and governance of Power BI solutions. Ideal candidate will have in-depth knowledge of Power BI architecture, data modeling, governance, embedded analytics and database management. The role requires expertise Power BI Data Gateways, report deployment, and governance frameworks ensuring scalable and secure data solutions.
• PRIMARY RESPONSIBILITIES                                             
• Power BI Lead & Implementation:
•  Design, develop, and deploy interactive Power BI reports and dashboards.
•  Create efficient data models to optimize performance and scalability.
•  Develop complex DAX expressions for business logic and calculations.
•  Optimize report performance by using best practices in Power BI and SQL
• Power BI Architecture & Configuration:
•  Configure and manage Power BI Data Gateways for secure and seamless data access
•  Define and enforce Power BI workspace, dataset, and security policies.
•  Implement row-level security (RLS) and data governance best practices.
•  Establish data refresh schedules and ensure efficient data ingestion pipelines.
•  Maintain and enhance Power BI Premium and Embedded solutions.
• Embedded Analytics & Integration:
•  Integrate Power BI reports with external applications using Power BI Embedded.
•  Work with Power BI REST APIs to automate workflows.
•  Integrate Power BI with Oracle, SQL Server, MySQL, Microsoft Share point, Excel, Cloud data source etc.,
•  Database & Performance Optimization:
•  Write optimized SQL queries and stored procedures for report development.
•  Ensure high-performance data refreshes and query execution.
•  Work with ETL team to improve data integration with PowerBI
•  Governance & Security:
•  Define Power BI governance framework and best practices for standardization.
•  Monitor user access, performance, and usage analytics to drive efficiency.
•  Manage user roles, access controls, and data security.
•  PowerApps & Power Automate (Nice to Have):
•  Build PowerApps applications to extend Power BI functionality and create
• interactive business solutions
•  Automate data flows and reporting updates using Power Automate (Flows,
• Triggers, Approvals, Notifications, etc.).
•  Integrate Power BI, PowerApps, and Power Automate to create end-to-end
• business process automation.
•  Stakeholder Collaboration 
• Training:
•  Work closely with business users, data engineers, and leadership teams to understand and document reporting requirements.
•  Provide training and best practice guidance to Power BI users across the organization.
•  Develop self-service Power BI frameworks to empower business teams for reporting.
•  Troubleshoot Power BI performance and user issues.

Viha Technosoft - building tech products that matter to people

At Viha Technosoft, we’re a happy family of 50+ young and experienced talents. We work in Media and Entertainment (M&E)t, Healthcare, and Payments domains.

We’re looking for a competent individual to help develop a scalable backend system for our project Cast India.With Cast India, We’re out to revolutionize the way people onboard, train, and get opportunity in M&E domain.

• Must-Have Skills

  • Strong knowledge of any PHP web framework Codeigniter, Laravel, CakePHP, Yii, Symfony, etc along with strength in OOPS
  • Understanding of MVC design patterns
  • Working experience with any Payment Gateways is desirable. Experience with REST-based API Development is a must
  • Experience with front-end technologies, such as JavaScript, HTML5, and CSS frameworks along with Angular 6+ and ReactJS
  • Confident with Mysql database, framing complex queries for optimum performance
  • Good knowledge of Javascript, Json, Jquery, Ajax

  Additional Skills

  • Hands-on experience working on Microservices development
  • Integration of multiple data sources and databases into one system

  Build and hosting experience

  • Must have a strong DevOps experience
  • Exhibited CI/CD experience with Jenkins tools and plugins.
  • Strong experience in auto-deployment, deployment testing, and overall automated pipeline management.
  • Good to have knowledge of Cpanel, FileZilla, Docker, and Kubernetes
  • Must have a strong experience with source control tools like GitHub

  Testing

  • Must have strong advanced Unit testing experience and Agile experience
  • Must have strong working experience in agile
  • Must have participated in SCRUM and must be well aware of the scrum ceremonies
  • Must be able to self-manage the pipeline and should be well prepared to meet challenging timelines

  MySQL competency

  • Must be able to write complex queries
  • Understanding and implementation level knowledge of key joins, constraints, and triggers
  • Able to analyze the query and perform query optimization
  • Independently handle the Table DDL and DML statements as part of the development
  • Ability to create ER diagrams and data mapping diagrams and document data entity chang

• The PPC / Paid Search Analyst is responsible for administering and managing Pay per Click media strategies for clients. She/he should be able to quickly understand and support initiatives that will contribute to the goals and success of client campaigns.
• Perform daily account management on Google AdWords, Facebook, Bing and other search platforms.
• Assist in the maintenance and monitoring of keyword bids, Account daily and monthly budget caps, impression shares, quality score and other important account metrics.
• Provide creative copy suggestions and graphical ad templates.
• Assist in the management of Display network placement lists on AdWords and through other contextual advertising platforms.
• Can devise strategies to increase ROI – Is good at increasing CTR and reducing the cost per clicks
• Support the generation of new paid search campaigns, ad groups, and accounts and aid in the creation of new paid search marketing initiatives.
• Able to understand the business website thoroughly so as to implement a strategic plan for Google AdWords
• Generate weekly and monthly reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.
• Keep pace with search engine and PPC industry trends and developments.
• Communication with team and management on project development, timelines, and results.
• Work closely with the other team members to meet goals.
• Experience with website analysis using a variety of analytics tools including Google Analytics.

About the job:

It’s not just a job but an opportunity to grow.

We are looking for frontend engineers to join our team where their responsibility will be to build, evolve and maintain user interfaces in a highly technical and rewarding environment.

We're Looking For Someone Who:

• Has a thorough understanding of modern JavaScript.
• Has strong experience and knowledge of React.js
• Has good experience with HTML/CSS
• Has working experience with Typescript
• Is independent, curious and smart.
• Loves building beautiful, reusable interfaces and learning new skills, languages, and frameworks
• Likes being part of a healthy team with fun people working on worthy challenges

To us, it doesn’t matter if you’re not highly proficient in all of the requirements. If you’re good at React with experience in JS, an unwavering learning attitude, a problem-solving mind, and an eye towards a higher career trajectory then we’ll be delighted to have you.

We will ensure that you have all the necessary tools and knowledge to work with the clients. And for this, we will provide the necessary tools to succeed with us and move forward leaps and bounds in your career.

Requirements:

1. React.js: 2+ years of experience
2. React Hooks: 2+ years of experience
3. Javascript: 2+ years of experience (ES6+ recommended)
4. HTML/CSS: 1+ years of experience(Knows ins/outs of CSS with responsive approach)
5. GIT
6. Redux

Nice to have:

1. Node.js
2. Material UI
3. Mongo/SQL

Responsibilities:

> Collaborate on high-quality web applications using PHP (Laravel) and frontend frameworks like ReactJS/VueJS.

> Assist in designing secure RESTful APIs and conduct API testing with tools like Postman.

> Contribute to test case creation and maintenance (PHPUnit/FeatureUnit).

Work within an Agile environment, participating in sprint activities.

#Requirements:

> 1 to 2 years of Full Stack development experience with a focus on PHP (Laravel).

> Strong understanding of RESTful API design and frontend technologies.

> Excellent communication skills and ability to work collaboratively in a team.

> Familiarity with version control (Git) and JIRA software.

> Analytical mindset and problem-solving skills.

> Experience with 3rd party integrations and payment gateways.

#Experience_ Required : 1 to 2 Years

#Location : Indore (WFO)

• Having good knowledge of iOS SDK & interface builders
• Proficient in Objective C, iOS, X-Code etc.
• Continuously updating the expertise on latest releases of iOS products
• Should have developed at least 5 applications as per Apple standards
• Experience with Database in Mobile Apps like SQlite & Core Data.
• Experience in integrating Webservices like SOAP, REST and POST with Mobile App.
• Experience with Google Map & GPS Integration
• Hands on experience of Xcode, Objective C, JSON & Sqlite on iOS platfor
• Develop Native& Hybrid mobile applications
• Implementing Mobile Payments, Mobile Shopping & Security

Work Location:Mumbai,Gurgoan,Indore,Bangalore,Hyderabad

• J2EE
• Web services
• JSON
• JSP Servlet
• Exception handling
• Multithreading
• Rest API
• Microservices

Inside sales and marketing intern to make calls, follow-ups, set up appointments. E-mail

communication, mailing marketing materials, and corresponding packets to potential

customers. Required to create content, communicate online, and help to build a brand’s

reputation, with the ability to understand target audiences. Knowledge of how to best

communicate with potential and existing customers, provide verbal responses, to qualify the

individual communicating with essentials. Social Media posting.

IT Sales

We are looking for Product Developers-Java Technology with hands-on experience in Core java and socket programming with the flair for working on cutting-edge solutions.

Responsibilities and duties:

• Responsible for the development and unit testing of various modules in JAVA and other related technologies. 
• Need to do requirement understanding, preparing initial concept and possible architecture design. 
• Responsible for feasibility analysis and POC development. 
• Ability to understand the product architecture and end-to-end system flow. 
• Ability to relate and analyze tasks as per overall product architecture and philosophy. 
• Work in Agile SCRUM development model and be able to plan, estimate, execute and deliver quality work as per committed timeline. 
• Ability to continuously analyze and contribute to lean processes, quality improvements, product growth, and productivity improvements within the team.

Required Skills: 

• JAVA - Core JAVA Concepts, Socket Communication, Multithreading, Exception Handling, Collections Framework, Reflections, I/O, XML, HTML, JSON, YML
• Database version management tools like Liquibase etc.
• Version control system like GIT. Hands-on experience with strong knowledge of branching, merging,
• Build systems like Maven, Gradle, Ant etc.
• Hands-on experience in running development environment on Unix/Linux (Ubuntu, CentOS).
• Cloud computing experience, Integration with third-party devices, experience in writing REST APIs, shell scripting knowledge will be an added advantage.

  We are looking for Product Developers-Java Technology with hands-on experience in Core java and socket programming with the flair for working on cutting-edge solutions.