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The Senior Engineer – Windows Administration will be responsible for L2-level troubleshooting, configuration, and optimization of Windows Server and Client OS environments. The role spans operating system administration, backup and patch management, antivirus, monitoring, and Office 365 administration. The engineer will ensure compliance, security, and high availability of IT services while also supporting end-user environments.

Key Responsibilities:

OS Administration

• Perform OS-level troubleshooting for both Windows Server and Windows Client environments.
• Configure and manage network and security configurations across servers and client endpoints.
• Maintain documentation for OS configurations and updates.

Backup Management

• Fine-tune backup strategies for servers and critical client systems.
• Conduct regular backup and restore testing to validate data integrity and recovery capability.
• Respond effectively to incidents, including recovery from data loss.

Patch Management

• Troubleshoot failed patch deployments for servers and client endpoints.
• Ensure timely patch compliance with organizational security policies.

Antivirus Management

• Fine-tune antivirus policies for both server and endpoint environments.
• Resolve complex antivirus-related incidents and escalations.

Monitoring & Alerts

• Address and resolve advanced monitoring alerts across servers and client devices.
• Ensure proactive detection, reporting, and remediation of issues.

Office 365 Administration

• Manage Office 365 licenses and subscription allocations.
• Perform advanced troubleshooting of Office 365 services (Exchange Online, Teams, OneDrive).
• Implement governance and compliance controls for secure usage.

Qualifications & Skills

• Bachelor’s degree in computer science, Information Technology, or equivalent.
• 6 –8 years of experience in Windows Administration, with L2/L3 troubleshooting exposure.

Strong expertise in:

• Windows Server (2016/2019/2022) and Windows Client OS (Windows 10/11)
• Active Directory, DNS, DHCP, Group Policy
• Backup solutions and recovery processes, including periodic testing
• Patch and antivirus management across server and endpoint environments
• Office 365 administration (Exchange Online, Teams, OneDrive, Intune preferred)
• Familiarity with compliance frameworks (ISO/IEC 27001 preferred).
• Proficiency in PowerShell scripting and automation.
• Strong problem-solving, analytical, and documentation skills.
• Excellent communication and collaboration abilities.

 Key Responsibilities

• Assist in the installation, configuration, and maintenance of network hardware and software.
• Support and troubleshoot LAN/WAN networks, routers, switches, and firewalls.
• Monitor network performance and ensure system availability and reliability.
• Collaborate with senior engineers to implement network solutions and upgrades.
• Maintain documentation of network configurations, diagrams, and procedures.
• Provide first-level support for network-related incidents and service requests.
• Assist in performing network security assessments and implementing best practices.
• Participate in network capacity planning and performance tuning.
• Support network-related aspects of IT projects and deployments.

       Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Certification: Valid CCNA (Cisco Certified Network Associate) is mandatory.
• Experience: 2-4 years of experience in network administration or support roles.
• Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP, routing and switching.
• Familiarity with Cisco IOS and command-line interface (CLI).
• Basic understanding of network security concepts and firewalls.
• Excellent troubleshooting and analytical skills.

Experience 2- 6 years within SW development

Excellent C/C++ and object-oriented programming skills

Excellent design analysis skills, including experience with software modeling,

Excellent on Linux for CLI or SNMP management related layer for L2 or L3 switches

Experience in telecom is a plus

Flexible, innovative, and driven

Structured and thorough with analytical and troubleshooting skills

Highly motivated team player

Agile way of working

Hi Folks!!

Currently we are hiring for Network Engineer for Top MNC

Roles and Responsibilities:

·      Providing support to the Enterprise level clients in configuration of the Wireless LAN Controllers, Access Points and CPPM server

·      Troubleshooting all kind of network and user connectivity issues post deployment

·      Fault localization and restoration of service over remote session

·      Handling POC cases and escalation tickets as well

·      Making configuration changes as per customer’s requirement and wireless environment

·      Co-ordinate with multi-vendors engineers to have successful user authentication like Layer-2 Security features 802.1x authentication, Port security and VLAN Mobility

·      Co-ordinate with L3 Engineers to resolve critical issues        

·      Effectively handle network outage issues and resolve them in a timely manner

·      Configuring Authentication and encryption in wireless networks with Clear pass

·      Working with AAA configuration, including AD, LDAP, RADIUS for Windows and MAC OS X platform

·      Reviewing the WLAN configuration of customers and identifying any configuration mistakes that could cause potential issues

·      Recreating/simulating the customer’s issues in the local lab to verify the issue and provide an effective resolution

·      Providing network support for client’s wired and wireless networks via remote management and telephone

·      Conduct technical discussion with level 1 engineers on weekly basis

Required Skills:

·      CCNA certified with Wireless Knowledge

·      Basic Knowledge on any of Aruba Clear Pass, FortiNAC, Cisco ISE NAC solution

·      Basic implementation skills on Aruba Clear Pass for Wired, Wireless and Guest NAC solution.

·      Must have experience in configuring switches, routers.

·      Must provide technical support for the team & projects during escalation.

·      Good understanding of dot1x, mac authentication and solution for BYOD

·      Capable to prepare HLD (high level design) and LLD (low level design) for new requirements.

1.      Experience Requirements

Essential

·      10+ years of experience of Maintaining and Managing a Window Infrastructure environment

·      10+ Years of experience of MS Server, MS Clustering, Active Directory Services, Group Policy, DNS, DHCP, CA, Federation

·      8+ years of experience of Exchange Server

·      5+ years of experience of Cloud infrastructure technology such as Azure, AWS, Google Cloud and Office 365.

·      5+ Previous experience within an Infrastructure Management role.

Desirable

·      Exposure to virtualisation technologies VMWare and HyperV

·      Exposure to virtualisation technologies such as Citrix

2.      Knowledge Requirements

Essential

·      10+ years of knowledge of Windows Server 2012 and above.

·      10+ years of knowledge of Active Directory and Group Policy

·      8+ years of knowledge of MS exchange 2013 and above

·      5+ years of knowledge of HLD/LLD design exposure

·      5+ years of knowledge of AWS, Azure Administration

Desirable

·      Knowledge of Citrix thin client & digital workspace.

·      Knowledge of System Centre suite applications.

·      Knowledge of patch management solution

3.      Skill and Competency Requirements

Essential

·      5+ years administration of maintaining an enterprise windows environment

·      5+ years of experience of installing, configuring & supporting windows server, both on premise and in the cloud.

·      5+ years of experience of automation techniques/tools using Powershell.

·      Strong interpersonal and communication skills (Oral & Written).

·      Ability to work independently in a team.

·      Good adaptability and flexibility.

·      Confidence and decision making.

Desirable

·      Good level of analytical skills to identify, isolate, troubleshoot, and suggest/recommend solutions.

Mandatory skills:

• Programming skills in Python, Robot framework, Selenium, Shell scripting
• Experience on L2/L3 protocols of VLAN/DHCP/LACP/IGMP/PPPoE.
• Should be familiar with device configuration protocols of CLI/NETCONF/SNMP.
• Experience in telecom technologies like DSLAM/GPON/G.fast/Next gen broadband technologies is highly recommended
• Knowledge on regression/performance/load/scale/stability test areas
• Hands on experience with Common industry equipment like Spirent test center/ixia/Abacus/Shenick(TeraVM)/N2X Traffic generators.
• Exposure to debug tools such as Wireshark/tcpdump.

Job Requirements:

• Knowledge on software Test cycle, test plan and test case creation
• Understanding of End to end test setup topology and debugging.
• Ability to perform System level Functional and Non-functional tests.
• Familiar with Manual test life cycle
• Designing and writing test automation scripts using automation frameworks
• Exposure to CI/CD pipe line implementation and maintenance using Jenkins, Groovy scripting
• Linux skills (system configuration and administration, containers, networking experience and d) such as sockets and database management
• Good debugging skills and knowledge on various debug tools
• Bug reporting/tracking and providing logs.