
Key Responsibilities
- Assist in the installation, configuration, and maintenance of network hardware and software.
- Support and troubleshoot LAN/WAN networks, routers, switches, and firewalls.
- Monitor network performance and ensure system availability and reliability.
- Collaborate with senior engineers to implement network solutions and upgrades.
- Maintain documentation of network configurations, diagrams, and procedures.
- Provide first-level support for network-related incidents and service requests.
- Assist in performing network security assessments and implementing best practices.
- Participate in network capacity planning and performance tuning.
- Support network-related aspects of IT projects and deployments.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Certification: Valid CCNA (Cisco Certified Network Associate) is mandatory.
- Experience: 2-4 years of experience in network administration or support roles.
- Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP, routing and switching.
- Familiarity with Cisco IOS and command-line interface (CLI).
- Basic understanding of network security concepts and firewalls.
- Excellent troubleshooting and analytical skills.

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