4 DHCP Jobs in Chennai | DHCP Job openings in Chennai

Skills Required

• Good Knowledge of Windows OS and Microsoft Office 365
• Basic experience with Active Directory (user management, access control)
• Understanding of networking fundamentals (DNS, VPN, IP addressing, troubleshooting)
• Exposure to monitoring tools such as CloudWatch, Prometheus, and Grafana
• Basic understanding of application support (log analysis, issue identification, alert handling)
• Ability to read and understand application logs (especially Java-based applications)
• Basic knowledge of Java (exceptions, logs, service behaviour)
• Familiarity with Linux/Unix commands for basic troubleshooting
• Experience with ticketing tools like ServiceNow or Jira
• Understanding of incident management and SLA handling
• Basic understanding of telecom concepts — caller ID, robocalls, spam/scam labeling, and number reputation/trust scoring is a plus
• Familiarity with API testing tools like Postman to check service/endpoint availability is a plus
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Roles and Responsibilities

• Provide first-level support to end users through calls, emails, and ticketing tools, ensuring quick response and resolution
• Provide support to US-based users and stakeholders, ensuring clear communication and timely updates
• Work in US shift / rotational shifts as required to support business operations
• Troubleshoot issues related to Windows OS (Windows 10/11) and Office 365 applications such as Outlook, Teams, and OneDrive
• Manage user accounts, password resets, account unlocks, and access provisioning using Active Directory
• Install, configure, and maintain laptops, desktops, printers, and standard business applications
• Perform basic network troubleshooting including Wi-Fi, VPN, DNS, and connectivity issues
• Log, track, and update incidents and service requests in ticketing tools like ServiceNow or Jira, ensuring SLA adherence
• Take ownership of tickets and follow through until closure or proper escalation
• Escalate complex or unresolved technical and application issues to Level 2 or relevant teams with proper analysis
• Support user onboarding and offboarding activities, including system setup and access provisioning
• Monitor applications and infrastructure using tools such as Datadog, CloudWatch, Prometheus, and Grafana
• Respond to alerts and perform initial troubleshooting by analysing logs and identifying issues
• Provide Level 1 application support by validating issues, checking logs, and coordinating with DevOps or development teams
• Perform basic validation of APIs, services, and application/carrier-integration availability
• Assist in deployment validation and basic post-release checks (smoke testing)
• Work closely with DevOps, infrastructure, and application teams for faster issue resolution
• Maintain and update SOPs, knowledge base articles, and troubleshooting documentation
• Ensure adherence to IT processes, security policies, and operational best practices

Strong hands on experience with Efficient IP SOLID server for DNS| DHCP & IPAMDeep understanding of DNS (authoritative/recursive servers| zone files| forwarding| ACLs| GSLB| DNSSEC)Deploy| configure| and administer EfficientIP SOLIDserver DNS/DHCP/IPAM services across enterprise environmentsManage DNS zones| records| forwarding rules| DNS ACLs| Anycast-based deployments| and DNS security controlsExpertise in DHCP management| including scope design| failover| lease policies| and DHCP option setsExperience with IPAM (subnet hierarchy| IP lifecycle management| automation templates| API-driven provisioning)Understanding of network routing protocols| VLAN design| STP| L3 interfaces| and troubleshooting L2/L3 issuesKnowledge of security concepts including DNS firewall| RPZ| threat protection| and DoH/DoT considerationsPractical experience integrating DDI with Active Directory| Firewalls| DNS proxies| Cloud DNSGood understanding of TCP/IP| NTP| DNS protocols| DHCP broadcast/relay behaviorHands on experience with API automation (REST| SOAP| Python| Ansible) for DDI workflowsExperience supporting datacenter DDI deployments| migrations| and enterprise network expansionsAbility to prepare and maintain network documentation| IPAM databases| standards| and SOPsGood understanding of ITIL processes| incident resolution| change & release management

Interview:27th-Aug-2026

Mode: Physical(F2F)

Location: Channai

Description:

Responsibilities

Strategy & Planning

• The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
• Provides overall expertise with all network operations functions.
• Ability to define, implement and enforce configuration management and change management policies and practices.

Acquisition & Deployment

• Handle escalations and manage support from different levels.
• Ensure adherence of operational metrics.
• Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
• Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
• Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
• Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
• Provide procedural training to staff.
• Perform performance objectives and performance reviews with all team members.

Operational Management

• The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
• This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
• The NOC Manager will manage all related partner operational expectations.
• Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
• Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
• Ensure that reports are accurate and delivered on time.

Experience:

• More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
• Expert knowledge of (SCCM) System Center configuration Manager 2012.
• MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
• VMware 410 VSphere Administrator - VCP410 Certified
• Expert knowledge of Virtualization using VMware,MCITP
• Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
• and High availability using industry standards.
• Ability to work independently as well as in a team environment.
• Network services experience is desired.
• ITIL V3 Foundation Certification preferred

Location: Chennai

Mandatory skills:

• Programming skills in Python, Robot framework, Selenium, Shell scripting
• Experience on L2/L3 protocols of VLAN/DHCP/LACP/IGMP/PPPoE.
• Should be familiar with device configuration protocols of CLI/NETCONF/SNMP.
• Experience in telecom technologies like DSLAM/GPON/G.fast/Next gen broadband technologies is highly recommended
• Knowledge on regression/performance/load/scale/stability test areas
• Hands on experience with Common industry equipment like Spirent test center/ixia/Abacus/Shenick(TeraVM)/N2X Traffic generators.
• Exposure to debug tools such as Wireshark/tcpdump.

Job Requirements:

• Knowledge on software Test cycle, test plan and test case creation
• Understanding of End to end test setup topology and debugging.
• Ability to perform System level Functional and Non-functional tests.
• Familiar with Manual test life cycle
• Designing and writing test automation scripts using automation frameworks
• Exposure to CI/CD pipe line implementation and maintenance using Jenkins, Groovy scripting
• Linux skills (system configuration and administration, containers, networking experience and d) such as sockets and database management
• Good debugging skills and knowledge on various debug tools
• Bug reporting/tracking and providing logs.