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Please find the below skills which is required for L3 & Tech Lead Roll-
- Explanatory questions so as to evaluate English like
- Production Issue analysis & their resolutions (mainly server-side issues)
- Involvement and Role in UAT & Production Deployments & upgrade activities.
- Work domain: BFSI/Telecom/Logistics/Aviation etc
- Linux/ Unix Experience
- Application Server- Tomcat/ Apache
- Web-Services - REST API, HTTP Methods, HTTP Error Codes
- Experience with Outages, Disaster Recovery, DC-DR
- Protocols- SSL, TLS, SSH, FTP
- Basic Networking- server connection, IP Address, Changing Ports, Deleting Logs,
- Exp on DNS, DHCP,
- Experience with a Load balancer
- The idea of Audit or Vulnerability assessment Report of the system
- Database or SQL concepts
Job Description
- Meeting with the client and internal team to review website and application requirements.
- Setting up project completion timelines with client and tracking it to closure.
- Configuring the company SharePoint systems to specified requirements.
- Developing new web components using XML, .NET, SQL, and C#.
- Designing, coding, and implementing scalable applications.
- Extending SharePoint functionality with forms, web parts, and application technologies.
- Testing and debugging code, troubleshooting software issues.
- Reviewing website interface and software stability.
- Maintaining and updating SharePoint applications.
- Prepare Solution Design Documentation of projects.
- Providing systems training to staff and customers.
- Reporting - Dashboard, Growth Report, All Project Reports MTD, QTD, YTD wise
- Collect the Data from Project Team to analyze it daily or monthly basis
- Expertise in MS Office and Report Generation
- Work very closely with teams across delivery locations and client
- SharePoint and VBA skills
- To be willing to work in US shifts
- Perform requisite MIS (Count sheets, internal & external reporting)
- Adhere to reasonable operational requests from the management
- Expert in managing new SharePoint sites with approval workflow and maintenance of the existing sites.
- High-level coding skills.
- Ability to solve complex software issues.
- Detail orientated.
- Self-motivated.
About the Organisation:
Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha,Hyderabad and upcoming in Ambivli.
About the role:
The CIO will work closely with the Program teams to fully understand the program landscape and implement technology and data solutions.
Your role to supplement the Organisational goals:
Develop a technology and data roadmap in line with the operational strategy and growth plan of the
organisation and in alignment with the Mission Cell, MEL (Monitoring, Evaluation and Learning)
framework and Programme Operations Team. (Timeline: Sep 2023)
Ensure that all key programs can be mapped onto common parameters and measures.
Create an overall technology and data architecture that outlines and connects key technology components.
Identify the processes/systems that need to be digitised/ created for enabling scale,including appropriate solutions.
Develop tools and processes for data collection, analysis and management within LCF
Monitor changes or advancements in technology to discover ways the company can gain competitive advantage (ongoing basis).
ERP System
Maintain and when required, develop, the existing ERP system. (Timeline: ongoing)
Develop and implement the next version of the organization’s ERP system including reports/
dashboards. (Timeline: Sep 2023 for finalization of BRD and initiation of development)
Support with, and track, adoption across the organization
Partnerships
Identify and engage with technology partner(s) to design and implement the solutions for
effective program and data management. (varying timelines as per solution)
Establish partnerships with IT providers
Infrastructure
Oversee the technological infrastructure (networks and computer systems) in the organization
to ensure optimal performance
Establish a process for and approve, purchases of technological equipment and software
Security
Analyze the costs, value and risks of various aspects of IT implementation to advise
management and suggest actions
Data Management and Analytics
Design automated reporting formats for reporting to key stakeholders such as Government,
donors and board of directors.)
Analyse, synthesize, and produce key insights from the data that can inform the approach and
design improvisations in the program
Data and knowledge management
Lead the overall knowledge management system for the organization and enable data to be available on cloud with clear protocol for sharing and storage, such that security and confidentiality are assured.
Finalization of Data Protection and Management Policy, training of relevant team members, implementation and compliance tracking.
Who we are looking for:
● Education : Masters in Information Technology
● Experience: Minimum 15+ years of experience
● IT skills – familiarity with modern databases and IT systems.
● Analytical skills
● Problem-solving skills
● Partnership management
● Communication skills – must have an excellent verbal and written communication skills.
● High social intelligence : able to engage teams, create relationships of trust with stakeholders.
● Able to reflect, empathetic and a good listener.
● Experience in Need Identification, Project Management, Stakeholder Management
● Ability to manage multiple projects and stay on deadline.
● Proficiency in Microsoft Office programs, including Word, Excel and PowerPoint
Mandatory skills: Lightning AURA, Lightning Web component (LWC), Apex, trigger Rest API/Soap API (integration).
Must-Haves :
Minimum of 5+ year hands on experience in Salesforce Application Development (Overall 6+ IT experience)
- Lightning (AURA/LWC min 3+ years of Project experience)
- Integration (at least in REST API) experience in Projects, experience in developing custom Apex Classes and Apex Triggers
- Sales Cloud/ Service Cloud / Experience cloud - Minimum 3 years experience
- Lead experience of minimum 1 year is mandatory
- Salesforce Governor limits, limit monitoring, best-practices for limit-informed development and security best practices
- Experience on deployment through changesets , Metadata, ANT based tools , experience in using git or similar tools for code management
Strictly no candidates from Hyderabad who are under 3rd party payroll.
Nice to Haves :
SF Certification PD1/PD2, JavaScript Developer 1
- Experience in Development/deployment using SFDx
- Experience in CI/CD
- Working experience in Data migration
Good communication skills (esp Verbal)
- Self-motivated and creative, ability to mentor and coach & lead small technical team with proper guidance.
- Good attitude towards upskilling in new areas of SF platform
- Ability to understand business requirements, design and develop solutions within agreed timeline
- Hands-on development
Additional Guidelines
Process: 2 Rounds of Technical interview + 1 Managerial Interview
Can source Pan India
Salaries that can be offered is (Years of experience * 3.5)
Salary Breakup: (Years of experience*3.5) fixed salary + 10% variables + Retirals + Joining Bonus (for 0-15 days joiners)
Job Responsibilities:
Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals
· Perform unit testing for the module assigned and take ownership of delivering the module with minimal functional and technical errors.
· Should be flexible to extend working hours in some critical project phases
· Manage daily support and maintenance of internal Salesforce instance.
· Manage the coding best practices for Salesforce
· Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
· Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow
Job Skills & Qualifications
Required:
· Salesforce Lightning. Extensive experience developing Lightning Components - both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework
Salesforce Developer Certification – Platform developer 1
· Experience with declarative development in Salesforce.
· Customizing Standard Objects and creating Custom Objects.
· Customizing object page layouts and profile-based layout assignment.
· Creating Work and Approval Flow
· Extensive experience developing custom Apex Classes and Apex Triggers.
· Fluent in Salesforce Query and Search Language (SoQL and SoSL). Must be able to speak to limitations of languages and differences between SoQL and SQL.
· Firm understanding of Salesforce Governor limits, limit monitoring, and best-practices for limit-informed development.
· Experience developing Visualforce pages, Visualforce components and Customer Controllers.
· Bachelor’s degree in computer science or equivalent
· Minimum work experience:
· 5- 8 years of software development and 4 /5 year of Salesforce application development
· Self-motivated and creative
Preferred:
· Salesforce Developer Certification – Platform developer 2
· Experience developing customer-facing applications
· Experience in Salesforce community development
· Experience in Agile methodology
at Uniken Inc.
• Must have understanding of database concepts like Clustering, Replication and NOSQL Concepts and ability to use DB tools .
• Internet Technologies: Virtualization, DNS, Web and Application Servers like Tomcat, WebLogic
• Basic understanding of the mobile technologies and concepts like Play Store/App Store.
• Must have knowledge on IT security, Antivirus, Firewall, Networking, Server support .
• Able to use MS-Office and ticketing tools
• Must be able to follow and execute instructions specified to run, monitor and troubleshoot system.
• Take calls and remotes of customer issues and provide prompt and accurate resolution/feedback to customers.
• Should be ready to work for extended shifts and travelling to client site, if needed.
• Analytical mindset and ability to work in pressure.
• Good customer management skills bundled with good communication skills.
• Good working experience of Linux/Unix & Windows, and clear understanding of Data Center, OS and Storage concepts
We are an IT recruitment service provider based out of Gurgaon. We are partners with various established names like Wipro, Aon, Infinite Computer Solutions, IBM, TCS, Fiserv, Accenture, and many more.
As discussed, Please find the Job Description for the position of Salesforce Project Manager.
JD for Salesforce Tech Lead
Exp level: 7+ yrs.
Location: Pune, Bangalore, Hyderabad, Chennai, Jaipur
NP: Immediate to 15 days
Skills :
Salesforce developer, LWC, Rest API, Lead experience
L2 Support
Location : Mumbai, Pune, Bangalore
Requirement details : (Mandatory Skills)
- Excell communication skills
- Production Support, Incident Management
- SQL ( Must have experience in writing complex queries )
- Unix ( Must have working experience on Linux operating system.
- Pearl/Shell Scripting
- Candidates working in the Investment Banking domain will be preferred
- Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management.
- Actively address and work on user and system tickets in the Service Now ticketing application. Create and implement change tickets for enhancements, new monitoring, and assisting development groups.
- Create, test, and implement Non-Functional Requirements (NFR) for current and new applications.
- Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks.
- Conduct real time monitoring to ensure application OLA/SLAs are achieved and maximum application availability (up time) using an array of monitoring tools.
- Assist in the process to approve application code releases change tickets as well as tasks assigned to the support team to perform and validate the associated implementation plan.
- Approach support with a proactive attitude, desire to seek root cause, in-depth analysis and triage, and strive to reduce inefficiencies and manual efforts.
- 8-13 years of relevant experience
- Strong analytical and problem solving skills
- Knowledge of software design, testing and development practices
- Must have hands on experience in Q/KDB+.
- Good knowledge of Python, Java, C++, Shell Script(any one)
- Good knowledge on SQL/PLSQL and databases (any RDBMS)
- Have experience on using Git/Bit bucket
- Good communication skills, both verbal and written.
- Ability to work under pressure, with minimal supervision, and in a team environment
- Detail-oriented and with strong organizational skills
- 4-15 year experience in Application Support
- Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
- Good to have knowledge in Agile, JIRA, Splunk, Service Now
- Good understanding and hands-on experience in Incident, Problem and Change Management
- Provide technical leadership to the team & contribute in the skill development within team
Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities - Good communications skills are necessary, must be team player and inquisitive.
- Strong customer service and support focus with a desire to deliver a high-quality service
- Ability to multi-task, work under pressure and to tight deadlines
- Flexible in working outside of office business hours at short notice (as required)
- Should be able to examine the system and identify the areas for Service Improvements & Value adds.
Job Description Creation and delivery of End to End solutions for customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards Define, at an architectural and design level of detail, technical solutions aligned with client’s business problems and work on scoping complex service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems Hands-On development , Design details , Integrations ( REST/SOAP), Service now platform in-depth knowledge , Scoped Applications creations/managements, Modules like ITSM, ITOM, ITBM,SecOps,HR. Experience working on Glide, Ajax, client scripting, business rules, UI Policies etc .Web Technologies (XML, HTML, Angular, Bootstrap, JavaScript, Web Services, etc.) and working in a SaaS environment Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies Knowledge and experience in the following ServiceNow product areas is mandatory: Incident, Change, Config/CMDB, Service Catalog/Request FF/Workflow, Services Portal, Domain separation and multi-language
Certifications : ServiceNow System Administrator Certification Exam (CSA) – (Required) : System Administration Advanced and ServiceNow Fundamentals ServiceNow Certified Application Developer Exam (CAD) – (Preferred) Application Development Fundamentals Domain Separation Implementation Platform Implementation Scripting in ServiceNow Fundamentals Service Portal Advanced Service Portal Fundamentals ITSM Exam (CIS-ITSM) – (Required) ITSM Fundamental ITSM Implementation
Job to be performed (Expectation Setting) 1. Customer facing role. From Requirement gathering, High level solution creation, effort estimation, Implementation, Integration and unit testing, support and drive UAT, Deployment and Go-Live support. 2. Customers point of contact for all Automation or ServiceNow requirements. 3. Ensure technical deliverables to our customers are complete, consistent, high quality, and on time, and deliver valued outcomes. 4. Demonstrate interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, proven team player and team builder, Is committed to driving customer value realization while ensuring all actions contribute towards a positive experience for the customer.
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