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Job Summary: Position Title: Customer Service Executive
Location: Mumbai
Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.
Responsibilities:
• Attending inbound calls involves receiving and responding to incoming calls from customers
• Provide accurate and relevant information regarding products, services, company policies, and procedures.
• Respond to customer inquiries via email in a timely, clear, and professional manner.
• Ensure all customer emails are acknowledged and resolved
• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.
• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.
• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.
• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.
• Assist customers with order tracking, billing inquiries, account management, and product-related questions.
• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.
• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.
• Maintain detailed logs of follow-up actions, resolutions, and outcomes.
• Collect customer feedback and report trends to management for continuous service improvement
.
View Job: click here
Position: Finance & Account Manager
Job Type: Full-Time
Location: Mumbai
Job Overview:
This position will play a pivotal role in driving the company's finance department functions. You will lead a team & responsible for overseeing financial operations, strategic planning, and compliance within the company.
Responsibilities:
- Responsible for all accounting matters such as AR, AP, GL to ensure the accounting books accurately reflect the company's financial position in accordance with GAAP/Ind-AS.
- Controlling Accounts Payable and Account Receivables.
- Responsible for implementing Finance Policies set by the management/Corporate Office.
- Hands-on experience with accounting software. Taking care of all the functions of finance operations.
- Strong control over revenue through various means and channels and reconciliation
- Working knowledge of GST India provisions for input credit, HSN/SAC codes, tax rates, invoicing rules, GST monthly, Yearly filings, and 2B reconciliations.
- Day-to-day banking operations and fund planning & reporting to management.
- Working knowledge of TDS provisions, including the different sections under which TDS is deducted, TDS returns, and various TDS rates. Experience in quarterly and yearend E-TDS filings.
- Statutory compliances, including verification, calculation payment & filing of returns, e.g., GST, TDS, etc.
- Possess strong work ethics and good interpersonal and communication (written & oral) skills.
- Good analytical skills, embrace challenges & changes, initiative, and have a positive working attitude.
Preferred Qualifications:
- Chartered Accountant with 2+ years of experience in core accounting & finance managerial role in an IT/Technology/SAAS firm
- Industry Type: IT Services & Consulting
- Advance Excel Knowledge is must
About Us:
Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. Started in 2017 with a vision of enabling global brands to win more customers using simple yet robust technology on mobile, today we have over 7000+ customers across 140+ countries using our technology to grow digitally. Backed up by investors from Silicon Valley, Info Edge Ventures, and BEENEXT Asia, we are headquartered in Mumbai, India.
QuickSell:
QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. Today over 7000+ businesses from 109+ countries all over the world use QuickSell to accelerate the process of sharing complete and accurate product information with customers and various business stakeholders with objectives like dynamic product showcase and ordering booking over WhatsApp. For more details, check out our website: https://quicksell.co/
DoubleTick:
DoubleTick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting and analytics, bot studio, commerce and cataloging,chatbots, and role-based access. For more details, check out our website: https://doubletick.io/
Some of the brands powered by DoubleTick include GRT Jewellers, Raheja Developers, Sabyasachi, Tarun Tahiliani, ICRA, BVC Logistics, RS Brothers, Manepally Jewellers, Tupperware, Birla Brainiacs KGK Group, Walking Tree, CKC Group, Malabar Diamonds and Gold, BVC Logistics, Emerald India, Prima Art, Siroya, SabyaSachi, etc.
● 3- 5 years of experience with copy. Experience working with an agency or
withan in-house team are strong bonuses.
● The ideal candidate also has some experience writing for a finance brand. It’s
NOT a must, but good to have.
● Flexibility to work independently while also being able to collaborate
effectively within a team, change course as needed, or brainstorm on the
spot.
● Ability to own and back up their work, along with a positive attitude and
openness toward input and revisions from stakeholders.
Day to day responsibilities:
● Work with our existing team to produce high-quality communications, from
concept to execution, for emails, landing pages, social media, microsite,
marketing collateral and more.
● Write clear effective copy, using the creative brief as your primary source of
guidance.
● Participate in project kickoffs, internal team meetings as needed.
● Ensure adherence to delivery timelines for all output.
● Walk through your their work internally and have a clear point of view that they
can clearly explain
● Act as an audience advocate and a steward of the brand. Ensure that all
output is on-brand, consistent and of high quality.



- Strong experience in PHP with deep understanding of Codeigniter, Laravel & other frameworks
- Working experience with SQL, table design, and entity relationships.
- Familiarity with relational databases mySQL or MS SQL Server
- Deep knowledge of how the web works (Servers, Sockets, HTTP, Rest API).
- Up-to-date knowledge of modern HTML5, CSS3/4, Bootstrap, JavaScript, JQueries.
- Developing APIs and RESTful services
- Version control systems like Git and GitHub ·
- Proficient in data structures and algorithms.
- Helping with the design and development of software
- Testing and debugging software to keep it optimized
- Writing clean code for the front and back end of the software
- Creating servers and databases for the back end of the software
- Ensuring cross-platform compatibility and optimization
- Testing and maintaining the responsive design of applications
Job Types: Full-time, Regular / Permanent
Salary: ₹40,000 - ₹80,000 per month
Schedule:
- Day shift
- Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)
- Bachelor's (Preferred)
- PHP: 4 year (Preferred)
- total work: 4+ year (Preferred)
- software development: 4+ year (Preferred)
- PHP (Preferred)

Position: IT Trainer
Responsibilities:
- -Provide training in HTML, CSS, Java, Python, REACT, Node.js.
- -Motivate students and ensure quality training delivery.
- -Strong verbal and written communication skills.
Requirements:
- Bachelor's/Master's in CS/IT or related fields.
- Proficiency in programming languages.
- Course/certification in IT preferred.
- Freshers and experienced with good communication and technical skills welcome.
Details:
- Full-time, Permanent
- Salary: ₹10,000 - ₹15,000/month (Negotiable)
- Training provided.
Join us for an innovative journey!



Job description
- Coding and creating functional web applications and optimizing code for increasing response time and efficiency.
- Coordinating with front-end developers and providing server-side algorithms of user-facing web application elements.
- Analyzing the goals and requirements, handling bugs and errors and providing solutions for the same.
- Interacting with the database for storing data and ensuring that every user has access to what they search.
- Accomplishing the projects and goals within the deadline.
- Managing APIs that are executed across the devices.
- Participating in defining the architecture of the system.
Required skills
- Proven knowledge of front-end technologies, such as Angular, React, HTML, CSS, and JavaScript will be preferred.
- In-depth knowledge of PHP and related frameworks. Knowledge of Ruby, Python, NodeJs, and Java will be an added advantage.
- Good Communication, Analytical, Logical, and Leadership skills.
- Knowledge of front-end technologies such as Angular, React, HTML, CSS, and JavaScript will be preferred.
- Ability to manage a hosting environment along with database administration such as MySQL, Oracle.
- Excellent knowledge of APIs (REST, SOAP) and Web services.
- Capable of scaling applications to handle the load changes.
- Knowledge of version control, such as GIT.
- Knowledge of accessibility and security compliance.


Website – www.likeminds.community
Designation – Sr. iOS Developer
Location – Gurgaon
Responsibilities:
- Designing and building Likeminds iOS application.
- Collaborating with the design team to define app features and building a high quality application
- Ensuring quality and performance of application to specifications.
- Identifying potential problems and resolving application bottlenecks.
- Fixing application bugs before final release
- Publishing application on App Store
- Maintaining the code and atomization of the application
- Designing and implementing application updates
Skills Required
- Proven experience as an app developer.
- Proficient in Objective-C, Swift, Xcode and Cocoa Touch
- Extensive experience with iOS Frameworks and strong understand of development lifecycle
- Knowledge of iOS back-end services.
- Knowledge of Apple’s design principles and application interface guidelines.
- Proficient in code versioning tools including Mercurial, Git, and SVN.
- Familiarity with push notifications, APIs and cloud messaging.
- Experience with continuous integration
Prior experience working in a startup is a plus.

As an Architect within a web development team, you’ll be responsible for the architecture, design, and implementation of modern JavaScript-based in-browser.
On the daily basis, you’ll actively collaborate with geographically dispersed, cross-functional teams to deliver high performant complex end-to-end software solutions that support a high-traffic web application.
More precisely you will:
- Communicate with UI/UX, business, analyze and suggest efficient solutions based on their requirements
- Define and maintain architecture roadmap, technical solutions for new and existing functionality for each part of the projects
- Take ownership over architecture qualities of front-end applications (e.g.: usability, accessibility, performance, etc.)
- Good active listener, being able to hear and include propositions from engineers in the final solution
- Deliver architectural services, including guidance and conceptual design as well as technical and process innovations
- Bring a passion to remain up to date with the latest trend of ever-changing web front-end development.
- Investigate the latest technology and build quick Proof of Concept functionalities to address future business needs
- Preparing, improving, and introducing new approaches/methodologies/tools and techniques within the department
- Work to meet delivery commitments of feature content throughout the whole Software Delivery Lifecycle (SDLC).
- Preparing of technical documentation
- 5+ years of Quality Assurance/Testing experience.
- 3+ years of Data Quality experience, or SDET experience with a focus on data, data warehousing, reporting, etc.
- 3+ years of Data Quality experience, or QA experience with a focus on Android, iOS, Roku, and connected devices,
- 3+ years of testing experience working within an Agile environment, and with Agile Management tools such as JIRA.
- Experience with Automation Framework development using Java.
- Experience with Performance Test Design, Development, and load testing execution.
- Design, create and maintain assets used to execute performance tests and contribute to the execution and monitoring of performance test executions using ApacheJMeter, LoadRunner, or similar tools.
- Working knowledge of JAVA, JVM, Spring Boot, data warehouse, data integration, SQL Server, apache Kafka, data streaming, big data, MongoDB, SQL, Web Services, microservices,ETL,change data capture (CDC), DevOps.
- Strong SQL experience, with knowledge of AWS Redshift, Snowflake, or columnar databases.
- Experience with reporting or analytics tools like Tableau or Mode.
- Experience working with Amazon Web Services, querying, and working with data in various AWS services.
- Programming experience in a language such as Python, Java, etc. for the purposes of parsing files and running queries.
- Experience with analytics implementations (network events, ad beacons, user action events, etc.) in a web or mobile application.
• A minimum of 3 years of experience in leading/managing a high performing engineering team
• A minimum of 6 years of object-oriented software development experience as an individual contributor
• A polyglot in programming languages with the ability to learn new technologies as the need arises
• Clear and confident spoken and written communication.
• Have spearheaded the build and development of a successful SaaS platform.
• Expertise in driving platform features across thousands of enterprise users.
• Demonstrated ability to successfully engage, contribute and collaborate with other
functional leaders such as product and design.
• Is data-driven, rigorous thinker, changes/adapts decisions based on customer feedback and insights.
Bonus Skills:
• Basic understanding of Machine Learning
• Prior start-up experience or have successfully built a start-up business from the ground
• MEAN/MERN Stack experience
• Solid understanding and experience working with AWS or any other Cloud provider

