Business Development-Real Estate

Job Title

International Technical Support Engineer (SaaS)

Job Summary

You will provide technical support for a cloud-based SaaS product to users/customers across multiple countries/time zones. Your primary goal is to ensure high availability, smooth user experience, fast resolution of issues, and maintaining strong customer satisfaction. You’ll work closely with product, development, and customer success teams to improve product quality and user experience.

Key Responsibilities

• Respond to and resolve technical issues reported by international customers via email, chat, phone, or ticketing system.
• Troubleshoot problems related to software, networking, API integrations, permissions/authentication, cloud infrastructure, performance issues, etc.
• Guide customers through onboarding, configuration, and usage of the SaaS product.
• Reproduce customer-issues in test or staging environments to isolate root-causes.
• Document issues clearly (logs, steps to replicate, environment details) and maintain a well-organized knowledge base / FAQ / help documentation.
• Escalate complex or urgent issues to engineering or senior teams when required.
• Monitor usage metrics, application performance, system health, and proactively identify potential issues.
• Collaborate with cross-functional teams (Product, QA, DevOps, Infrastructure) to share feedback from customers, suggest product improvements, and ensure quality.
• Ensure compliance with SLAs (response time, resolution time) and maintain customer satisfaction/performance metrics.
• May require working in shift rotations / out-of-hours support to cover global customers.
• Assist in validation/testing of new features / releases from a support perspective to catch potential edge cases.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology or related field (or equivalent experience).
• Proven experience (2-5+ years) in technical support or helpdesk roles for SaaS or cloud-based applications.
• Strong problem-solving skills, ability to dig into logs, trace issues back to root causes.
• Good knowledge of APIs, integrations, web technologies (e.g., HTTP, REST), authentication & authorization protocols (e.g. OAuth, SAML) is a plus.
• Familiarity with cloud infrastructure (AWS, Azure, GCP) or managed SaaS deployment environments.
• Comfortable using monitoring / logging tools and dashboards.
• Experience with ticketing systems (Zendesk, Freshdesk, Jira etc.) and remote support tools.
• Excellent verbal and written communication skills in English; additional language skills preferred if supporting non-English markets.
• Customer-oriented mindset: patience, clarity, empathy.

Preferred / Nice-to-Have

• Basic scripting or debugging skills (e.g. Python, Bash) to assist in automating tasks or analyzing issues.
• Experience with database queries (SQL or NoSQL) to investigate data layer issues.
• Exposure to performance monitoring / APM tools (New Relic, Datadog, etc.).
• Familiarity with cloud security, identity management, permissions.
• Prior experience supporting enterprise customers, or in B2B SaaS.
• Knowledge of ITIL or other support best practices.

Working Conditions

• Rotational shifts / flexible hours to cover international time zones.
• Remote work capability or hybrid/office based (depending on company).
• May need to coordinate across teams in different geographies.
• Occasional pressure from incident or outage response, requiring calmness under stress.

KPIs / Metrics

These are often used to measure performance in this role:

• First response time
• Resolution time
• First contact resolution rate
• Customer satisfaction (CSAT)
• Ticket backlog / open tickets
• Escalation frequency
• Number of repeat issues / recurring problems

If you like, I can generate a job description version specific for companies in India, with salary estimates, or for senior / junior levels. Do you want me to prepare that?

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Position: Accountant (Leather Export house)- Female

Experience: 5 + Year in Export house (Leather/garrments/textile)

salary: Negotiable

Industry: Garments/ apparel/ fashion

Qualification: CA qualified

Location: IMT Manesar

candidate must have experience in Export house (leather/garments/home textile)

Must have CA qualified.

good communication skill, presentable smart.

mail updated resume with current salary-

Email: jobs[at]glansolutions[dot]com

satish: 8 8O 274 97 4 3

Job Description for Site Engineer

Oversee solar installation projects from planning to execution.

Ensure compliance with quality standards and project specifications.

Collaborate with cross-functional teams to optimize site operations.

Troubleshoot and resolve any site-related issues.

Monitor project progress and report on key performance metrics.

Qualifications:

Minimum of 2 years of experience in solar energy systems installation and maintenance.

Strong knowledge of solar technology, components, and project planning.

Familiarity with site engineering practices specific to solar energy solutions.

Relevant certifications in solar or renewable energy systems are advantageous.

Excellent teamwork and communication skills to ensure project success

• Install, configure, and maintain Kubernetes clusters.
• Develop Kubernetes-based solutions.
• Improve Kubernetes infrastructure.
• Work with other engineers to troubleshoot Kubernetes issues.

• Kubernetes administration experience, including installation, configuration, and troubleshooting
• Kubernetes development experience
• Linux/Unix experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Company Name: Ken Research

Location: Gurgaon

Position: Graphic Design Intern/Executive

Job Type: Internship/Permanent

About Us:

Ken Research is a premier provider of market research and consulting services across industries. We’re offering an internship opportunity for passionate individuals eager to learn advanced design techniques, including web graphics and AI tools, to support our creative team.

Key Responsibilities:

• Assist with Design Projects: Support the team in producing visual assets for digital and print campaigns, web graphics, and social media.
• Web Graphics Creation: Learn to design web-friendly assets like banners, infographics, and responsive images optimized for performance and interactivity on various platforms.
• Basic AI Tools Integration: Learn to use AI tools like Photoshop’s Generative Fill, MidJourney, or RunwayML to enhance design workflows and gain experience with AI-assisted creativity.
• Video Editing and Motion Graphics: Assist in basic video editing using Premiere Pro and create simple animations in After Effects.
• UI/UX Collaboration: Work with the web design team to understand how your graphics will be integrated into web layouts and interactive elements.

Main Requirements:

• Proficiency in Adobe Photoshop, Illustrator, and Indesign.
• Interest in learning AI-powered design tools like Canva AI, Figma Plugins, or Generative Fill in Photoshop.
• Basic understanding of After Effects and Premiere Pro is a plus.

Bonus Skills (Plus Point if you know):

• Experience with FCP (Final Cut Pro) or other video editing tools.
• Knowledge of basic CSS animations or SVG graphics for web design.
• Exposure to Figma, Sketch.

Qualifications:

• Currently pursuing a degree in graphic design, web design, or a related field.
• A portfolio of personal or academic projects demonstrating creativity and a willingness to explore web design and AI tools.

Why Join Us?

• Hands-on experience with real-world projects using cutting-edge design tools and techniques.
• Exposure to advanced web graphics creation and integration.
• Mentorship and career growth opportunities within a fast-growing company.

Services: Data Scientist

Exp 8+yrs

Location: Pune (preference)

As a Data Scientist who can help us with our innovation lab initiative, you will be responsible for extracting insights from large datasets and turning them into actionable strategies to drive business decisions. You will collaborate with cross-functional teams to identify opportunities for leveraging data to solve business problems and improve processes.

Advanced Degree: PhD or equivalent in Computer Science, Data Science, Statistics, Mathematics, or a related field, demonstrating a strong foundation in theoretical and practical aspects of AI and machine learning.

Deep Technical Expertise: Proven track record of applying advanced statistical models, machine learning algorithms, and computational methodologies to solve complex problems in various domains.

Hands-on Experience with AI Technologies: Extensive experience in designing, implementing, and deploying AI solutions, including but not limited to natural language processing, computer vision, and predictive analytics projects.

Strong Programming Skills: Proficiency in programming languages such as Python, R, or Scala, and familiarity with AI and machine learning frameworks (e.g., TensorFlow, PyTorch).

Data Manipulation and Analysis: Expertise in handling and analyzing large datasets using SQL, NoSQL, and data processing frameworks (e.g., Spark).

Excellent Communication Skills: Ability to clearly articulate complex technical concepts, findings, and the business value of AI solutions to both technical and non-technical stakeholders.

Understanding of AI Ethics and Bias: Knowledge of ethical AI practices, including bias detection and mitigation strategies, to ensure the development of fair and responsible AI systems.

Problem-Solving Ability: Demonstrated ability to apply analytical and creative thinking to complex challenges, with a track record of innovative solutions in AI.

Collaboration and Leadership: Experience working in cross-functional teams, with the ability to lead projects and mentor junior team members in AI methodologies and best practices.

Industry-Specific AI Application Knowledge: Demonstrated experience in applying AI solutions to real-world problems in industries such as healthcare, finance, retail, or manufacturing, showing a deep understanding of sector-specific challenges and opportunities.

LLM Development and Customization: Hands-on experience in developing, fine-tuning, and deploying Large Language Models for applications such as conversational agents, content generation, and semantic analysis.

Advanced Natural Language Understanding (NLU) and Generation (NLG): Expertise in leveraging LLMs for complex NLU and NLG tasks, demonstrating a deep understanding of language model capabilities and limitations.

About Intraedge: https://intraedge.com/ 

Intraedge is a Technology, Products and Learning Organization, It was founded in 2002 with offices in the US, India, Europe, Canada, and Singapore. We provide our clients with the resources and expertise to enhance business performance through technology. 

QA Automation with Cypress

PRIMARY PURPOSE

An automation engineer delivers automated solutions for software processes. As an automation engineer, the individual will work closely with development and product teams to help discover and eliminate problems by gathering requirements and implementing process automation. Sometimes this will include software, but other times you might be asked to automate service or business processes.

An automation engineer is responsible for the following

· Identify opportunities for automation within software processes.

· Plan, create and manage the overall quality planning strategy.

· Design and execute QA tests using scripts that automatically test functionality.

· Run tests for databases, systems, networks, applications and software.

· Identify bugs and quality issues in development, service or business processes.

· Install applications and databases relevant to automation.

· Collaborate with development/product teams to understand how automation can improve workflow.

· Gather requirements from clients, customers or end-users to develop the best automation solutions. A detailed understanding of modern SDLC frameworks is required as is the ability to work in an Agile environment.  

  Experience

 · 5+ years’ of relevant experience

· Proven track record in a software quality assurance role.

· Demonstrable strong software test automation experience at unit, integration and system level.

· Experience with automated testing tools, BDD, end-user testing.

· Experience with leading test plan design and strategy.

· Experience working in Agile process and result-oriented culture.

· Strong experience working on Linux-based systems.

· Experience within CI/CD, DevOps and TDD based environments;

 Required Skills

· Solid experience with test automation scripting and tools PHP Unit, Jest, Selenium, Postman, Mocha, Chrome Driver, Cypress

· HTML5, CSS, JavaScript

· Strong SQL, MySQL, knowledge.

· JIRA product suite, Git/Bitbucket, Confluence.

· Experience working on Linux-based systems.

· Experience with private cloud as well as public clouds such as including Amazon AWS, Microsoft Azure and Google Cloud Platform

· Experience with Amazon AWS, EC2, S3, ACL, EC2, Route53, CloudWatch, security/ ACL

· Mobile development experience

· Any exposure to PHP frameworks Laravel, Zend, Symfony will be a value add.

· Interest or exposure to Blockchain technology is beneficial.

 · Keen eye for detail and a commitment to excellence.

· Be willing to help your teammates, share your knowledge with them, and learn from them.

· Be open to receiving constructive feedback and turning it into process improvements.

· Creativity, motivation and strong communication.

· Effective time management skills for handling multiple tasks as per business priorities and goals.

· Superior written and oral communication skills.

· Superior interpersonal skills, with a focus on rapport-building, listening, and questioning skills.

· Strong documentation skills. Technical Skills

ROLES AND RESPONSIBILITIES 

• Proven working experience in backend app development and experience with Node JS.  
• Build advanced ecommerce backend applications for the multiple client platforms (both React and Android).  
• Understanding of design principles and good architecture patterns.  
• Proper Data Structures and Algorithm knowledge is a must.  

• Graph QL and Apollo Server knowledge.  
• Collaborate with cross-functional teams to define, design, and ship new features. Work with outside data sources and APIs like the one of Unicommerce.  
• Create Unit-test code for robustness, including edge cases, usability, and general reliability.  
• Work on bug fixing and improving application performance.  
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.  

• Translate designs and wireframes into high quality code.  
• Have a good understanding of CI/CD tools (any).  
• Robust knowledge of popular databases like MongoDB, Elastic Search, DynamoDB, Redis etc;  
• Knowledge about AWS Services like EC2, Lambda, Kinesis, Redshift, S3 is super plus. 
•  

CANDIDATES MUST HAVE  

• Node JS. 
• Data Structures and Algorithm  
• HTML5 and CSS3 
• Graph QL and Apollo Server  
• MongoDB, Elastic Search, DynamoDB, Redis 

• AWS Services like EC2, Lambda, Kinesis, Redshift, S3  

REQUIREMENTS  

• Bachelor's degree in computer science, information science, or similar.  
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.  
• Knowledge of front-end technologies such as HTML5 and CSS3.  

• Superb interpersonal, communication, and collaboration skills.  
• Exceptional analytical and problem-solving aptitude.  
• Great organisational and time management skills.  
• Availability to resolve urgent web application issues outside of business hours 

Srijan Technologies is a 18+ year-old technology services firm. For a large part of its life, Srijan has specialised in building content management systems with expertise in PHP-based open-source CMS’, specifically Drupal. In recent years Srijan has diversified into
i) Data Engineering using NodeJS and Python,
ii) Data Science -- Analytics and Machine Learning and
iii) API Management using APIGEE.

Srijan is approx 400 people. Srijan’s development offices in India are located in New Delhi, Gurugram, Goa, Bangalore and Mumbai, Delhi, Gurgaon, and Goa are the largest offices. In addition, a few developers & delivery leads are located in several countries globally -- USA (New York, Charlotte), Singapore, Philippines (Manila), Australia (Sydney, Brisbane, Melbourne), Germany (Berlin), Japan (Tokyo). In each of these countries, Srijan has a functional legal subsidiary.

Srijan works largely with enterprises or mid-large sized global firms and focuses on recurring business from these accounts, thereby bringing much-needed predictability of revenue for high-growth companies. It works with several top brands at the moment.

The firm is beginning to invest in startups and in joint research projects with top institutes. For instance, it recently partnered with IIT-Delhi to invest in an 18-month project for building a solution for ‘Honey traceability using Blockchain’.

The leadership team at Srijan has set itself an audacious goal of reaching $25 million in revenue (while maintaining healthy EBITDA margins) in FY 2020 -- doubling our revenues. This requires significant technology and delivery leadership bandwidth to be created in the firm to ensure our high-quality standards are not compromised.

Each year Srijan donates 7% of its profits to Srijan Foundation Trust a registered non-profit which runs several projects including non-formal schools (directly or via partner organizations) and Indic civilizational projects such as #SrijanTalks.

Responsibilities:

Srijan’s team of enterprise Drupalists are helping our customers build cutting-edge web experiences, migrate to Drupal, tune and improve their Drupal implementations, and advise on all things Drupal and web architecture.

With the rapid adoption of Drupal as a web platform, and with our growing number of technical development projects supporting our clients and partners, our Technical Architects are in high demand. They consult remotely or travel on-site periodically to work with some of the most talented technologists and some of the hottest web properties on leading-edge web development projects.

Engagements vary by customer and can include anything from custom coding and mentoring of partner and client teams to application design and ongoing guidance on architecture through development and application launch.

Requirements:

● Prior experience building, leading, and architecting Drupal applications.

•  Knowledge of Drupal 8, 9 is a plus.
• Knowledge of at least 1-2 non-PHP frameworks.  Perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems

● Ability to guide technical discussions with both technical and non-technical audiences

● Ability to negotiate mutually agreeable outcomes with clients, partners, and Srijan stakeholders.

● Ability to perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems

● Experience defining and scope a technical solution for large scale Drupal projects

● Experience working in a consulting or agency environment with direct interaction with enterprise-level clients preferred.

● Excellent ability to partner with both internal and external stakeholders.

● Strong leadership and presentation skills.

● Passion for the web, open-source development.

● Deep experience architecting web solutions.

• Understanding of HTTP Layers
• Understanding of API Modeling 
• Understanding the caching layers 
• Understanding of Microservice architecture.
• Understanding of the Event bus system.

● PHP, Drupal, MySQL, SQL administration, and optimization, and Unix/Linux or Windows server.

● 7+ years developing Drupal applications.

● Must be a self-starter that thrives in a fast-paced work environment.

● Knowledge of or experience with other CMS technologies and/or open-source technology is a plus.

● Long-time Drupalists, that are active contributors, are well rewarded, but we’ll also help great developers and consultants become one

● Experience providing technical support or consulting strongly preferred.

● Strong problem-solving abilities, initiative, and the ability to thrive under pressure.

● Excellent interpersonal and English communication skills.

● Bachelor's or Master's degree in Computer Science or related discipline preferred

● Understanding of Virtualisation and containerization.

● Well versed with Build, Bake, and Run process of CI/CD

● Understanding of Debugging, Performance optimization and CI/Cd tools.

● Should have a pulse of the latest technology trend.