11+ BMIDE Jobs in Pune | BMIDE Job openings in Pune

Hand on experience with TC Customization, Installation, Upgrade, Migration

Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization

Work Flow & Dispatcher configuration through custom utility translation

Good knowledge on Teamcenter customization and AWC customization and configuration

Should have intensive work experience on the following modules. 

oReport generation.

oPLM-XML import / export.

oDocument Management

Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.

In addition to that, 

oBMIDE

oDispatcher

oWorkflow (Designer).

oPreferences

oQuery Builder

Optionally, 

Teamcenter to SAP integration

Teamcenter to Polarion integration

1. Need Senior DC Billing Architect\Lead having 4-12 years of experience in PnC Domain & DC Billing.
2. He must have worked on multiple DC Implementation projects and should have sound knowledge of Duck Creek Billing with good hands on experience.
3. Must have good communication skills and should be able to drive\participate in technical discussions with Client technical team.

Job Description: ServiceNow GRC/ IRM

Requirement:

• Design and Implementation: Develop, configure, and implement modules within the ServiceNow IRM application to support risk management processes, including Risk Management, Policy Management, Compliance Management, and Audit Management.
• Customization and Integration: Customize ServiceNow solutions to meet business requirements, including the creation of forms, workflows, and reports. Integrate ServiceNow with other applications and platforms to enhance risk visibility and reporting.
• Scripting and Development: Utilize JavaScript, ServiceNow APIs, and other programming tools to develop functionalities, including business rules, client scripts, and orchestrations.
• Process Improvement: Analyse current risk management processes and recommend solutions for improvement to enhance efficiency and effectiveness.
• User Support and Training: Provide ongoing support to users of the IRM module, troubleshoot issues, and conduct training sessions to promote best practices.
• Documentation: Create and maintain comprehensive documentation for designs, configurations, and customizations to ensure knowledge sharing and compliance.
• Testing and Quality Assurance: Conduct testing of solutions prior to implementation, ensuring reliability and performance, and assist in validating changes with user acceptance testing.

Required Qualifications

Strong knowledge of risk management frameworks and compliance standards (e.g., NIST,

ISO 27001).

Certifications – CIS IRM/GRC Certified

Minimum 3 to 5 years of experience working on ServiceNow GRC or IRM Module as a

developer

Good Now Platform knowledge

Ability to understand the pain points related to Risk, Policy and Audit Management along

with Third Party Risk Management to provide solutions in ServiceNow

Mainline Certifications optional : CIS – Risk & Compliance and

CIS - Third Party Risk Management

Required Technical Skills

 Experience required: 5-8 yrs.  Minimum 5 years of ServiceNow Design and Development experience apart from

support/admin.  Good to have any #ServiceNow Implementation Specialist Certification or Application

Developer Certification.  #ITSM/ #ITBM/ #ITOM/ #SecurityOps/ #grc development experience (Good to have).  Hand on experience in Integration of third-party API's - Primary skills: ServiceNow

#ITSM/GRC Dev engineer.  Must be CSA certified and great plus if certified as Implementation specialist.  Hands On Experience in #Integration of #API's. Preferred

 Minimum years of experience: 3 years in ServiceNow development

Certification is mandatory - #CAD Custom Application Development

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

YourMauka.com is a fast paced SaaS marketplace for management professionals for faster hiring. Our mission is to reduce the hiring time significantly, enabling visionary creators to create their dream team quicker.

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside UI designers for web design features, among other duties.

Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Responsibilities

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside UI designers for web design features.
• Seeing through a project from conception to finished product.
• Well versed in finding, understanding and using appropriate APIs according to business needs.
• Developing with best coding practices aiming at code not being the bottleneck for poor system performance.
  
  Skills and Requirements:
  • Strong organizational and product management skills.
  • Proficiency with server-side languages such as PHP (laravel)
  • Familiarity with database technology such as MySQL
  • End to end ownership of Product Development and Product mindset.

Qualifications & Responsibilities 

• Strong hands-on experience with Java; full-stack development
• Designs, codes, tests, debug, and documents software, and enhance existing components to ensure that software meets business needs
• Deploy and maintain Applications/Systems
• Work with other software engineers for one or more Agile scrum teams assigned to work on the project · Contribute to the design and architecture to enable secure, scalable, and maintainable software and should be able to clearly articulate the implications of design/architectural decisions, issues, and plans to technology leadership
• Develop reusable patterns and encourage innovation that will enhance team velocity · Collaborate on the design with other team members and product owners, both inside and outside the scrum team
• Estimate engineering work effort for the engineering team and effectively identify and prioritize the high impact tasks
• Conduct design and code reviews to ensure code developed meets coding best practices guidelines, unit testing, security, and scalability and maintainability guidelines
• Drive a quality mindset within the team

Skills: 

• 2+ years of full Software Development Life Cycle experience
• 2+ years of experience working as a full-stack java developer
• 1+ years of web development with AngularJS
• Experience or familiarity with technologies such as WSDL, REST and/or SOAP web services, XML, JBoss, Adobe CQ5 DAM, HTML5, CSS3, Bootstrap, Hibernate, Spring.