11+ BMIDE Jobs in Delhi, NCR and Gurgaon | BMIDE Job openings in Delhi, NCR and Gurgaon

Hand on experience with TC Customization, Installation, Upgrade, Migration

Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization

Work Flow & Dispatcher configuration through custom utility translation

Good knowledge on Teamcenter customization and AWC customization and configuration

Should have intensive work experience on the following modules. 

oReport generation.

oPLM-XML import / export.

oDocument Management

Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.

In addition to that, 

oBMIDE

oDispatcher

oWorkflow (Designer).

oPreferences

oQuery Builder

Optionally, 

Teamcenter to SAP integration

Teamcenter to Polarion integration

• Strong Data Architect, Lead Data Engineer, Engineering Manager / Director Profile
• Mandatory (Experience 1) - Must have 10+ YOE in Data Engineering roles, with at least 2+ years in a Leadership role
• Mandatory (Experience 2) - Must have 7+ YOE in hands-on Tech development with Java (Highly preferred) or Python, Node.JS, GoLang
• Mandatory (Experience 3) - Must have recent 4+ YOE with high-growth Product startups, and should have implemented Data Engineering systems from an early stage in the Company
• Mandatory (Experience 4) - Must have strong experience in large data technologies, tools like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto etc.
• Mandatory (Experience 5) - Strong expertise in HLD and LLD, to design scalable, maintainable data architectures.
• Mandatory (Team Management) - Must have managed a team of atleast 5+ Data Engineers (Read Leadership role in CV)
• Mandatory (Education) - Must be from Tier - 1 Colleges, preferred IIT
• Mandatory (Company) - B2B Product Companies with High data-traffic

Preferred Companies

MoEngage, Whatfix, Netcore Cloud, Clevertap, Hevo Data, Snowflake, Chargebee, Fractor.ai, Databricks, Dataweave, Wingman, Postman, Zoho, HighRadius, Freshworks, Mindtickle

5+ years of DevOps/SRE experience in cloud-native, product-based companies (B2C scale preferred)

Strong hands-on AWS expertise across core and advanced services (EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, VPC, IAM, ELB/ALB, Route53)

Proven experience designing high-availability, fault-tolerant cloud architectures for large-scale traffic

Strong experience building & maintaining CI/CD pipelines (Jenkins mandatory; GitHub Actions/GitLab CI a plus)

Prior experience running production-grade microservices deployments and automated rollout strategies (Blue/Green, Canary)

Hands-on experience with monitoring & observability tools (Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.)

Solid hands-on experience with MongoDB in production, including performance tuning, indexing & replication

Strong scripting skills (Bash, Shell, Python) for automation

Hands-on experience with IaC (Terraform, CloudFormation, or Ansible)

Deep understanding of networking fundamentals (VPC, subnets, routing, NAT, security groups)

Strong experience in incident management, root cause analysis & production firefighti

Job Description - SAP ABAP Developer

Company Description

Masters India IT Solutions is a growing FinTech SaaS firm, serving over 1500+ enterprises.

Masters India is one of the biggest GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN) of Government of India since 2017. Our mission is to build intuitive software solutions for complex problems faced by businesses across the industries. We are fulfilling our mission by offering tax and financial automation products to enterprises.

Masters India IT Solutions is a part of 44 year old Masters India group which is into Manufacturing, Healthcare, Hospitality and IT with an aggregate turnover of INR 1000+ Crores.

Job Description

- Develop detailed plans and accurate estimates for completion of build, system testing and implementation phases of the project.

- Transform business function requirements into technical program specs to code, test and debug programs.

- Develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions of high complexity.

- Perform performance tuning to improve performance over multiple functions

- Engage other technical team members in the design, delivery, and deployment of solutions.

- Ensure integration system activities including monitoring the technical architecture (particularly scalability, availability and archiving) meet all SLA's.

- Undertake performance tuning activities for SAP integration activities.

- Mentor and coach junior developer resources.

- Provide consulting services on new and existing initiatives.

Qualifications

We are looking for a SAP expert with hands-on coding experience who is looking to create a difference by delivering business transformation solutions (specifically in P2P and O2C) to large enterprises.

· Project Implementation

· Experience in integrating SAP Projects

· SAP OTC

· SAP P2P

· Good Functional knowledge of FI and Material Management (MM)

· Knowledge of GST module

· API Integration and Testing

· SAP ABAP Skills ( Logic Building , Performance Tuning etc)

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

• 15+ years of Experience in OFSAA Financial Solution Data Foundation and OFSAA Regulatory reporting solutions
• Expert in enterprise solution architecture and design
• Strong understanding in the OFSAA Data Model, Dimension Management and Enterprise Data Warehouse Knowledge.
• Strong Understanding of OFSAA instrument balances reconciliation with General Ledger Summary Level balances
• Experience in defining and build the OFSAA data architecture and sourcing strategy to ensure data accuracy, integrity and quality.
• Understanding of Banking treasury products, US Fed regulatory etc.
• Strong understanding of data lineage. building
• Strong in OFSAA Data Management Tools Knowledge (F2T/T2T/PLT/SCD’s).
• Experience in Business rules configurations in OFSAA framework
• Strong Experience in deploying OFSAA platform (OFSAAI – OFSAA Infrastructure) and installation of OFSAA application - preferably OFSAA 8.x onwards.

ROLE: Full Stack Developer

About the company:

CogniTensor is an analytical software company that brings data to the heart of decision-making. CogniTensor leverages its product, DeepOptics - an integrated platform  to implement 3A (Automation, Analytics and AI) at scale. 

Cognitensor has customers ranging in Finance, Energy, Commodity, Retail & Manufacturing. More details can be found on our website: https://www.cognitensor.com/

Our strategic investors include Shell and CIIE.CO (IIM-A/Accenture).

Qualification & Experience:

• BE/B.Tech Degree in Computer Programming, Computer Science, or a related field.
• +2 years experience as a Software Developer.
• Hands on experience in developing finance applications is must

Roles & Responsibilities:

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. 

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. Along with familiar with Agile methodologies and testing skills

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Write technical documentation
• Excellent communication and teamwork skills

Technical Skills:

Must Have

• React JS
• Git / Bitbucket, 
• Express JS, Python, HTML, CSS, Node JS
• CI/CD like CircleCI
• Postgres or any DB knowledge
• Familiarity with AWS  or Azure or both 

Good to Have

• Docker
• Redux
• Android development
• React Native
• Electron
• GraphQL
• Jira

What’s in for you:

● An opportunity to lead a business segment

● Extensive liaising with customers and partners

● A rewarding career progression

Preferred Location:

Delhi NCR

What you need to have: