Digital Marketing Intern

Responsibilities : 

• Conduct product demonstrations at hospitals to showcase the capabilities and benefits of the device. 
• Product installation and provide troubleshooting support for devices. 
• Perform site assessments and communicate device requirements to the remote team. 
• Train healthcare professionals, including nurses and doctors, as well as patients, on the use of the Dozee device and the patient monitoring dashboard. 
• Coordinate with the remote team, providing detailed updates on activities conducted during site visits.
• Establish and maintain strong relationships with healthcare professionals, ensuring effective communication and collaboration.
• Assist in ad hoc operational task, as required

Desired Experience:

• Graduation /Diploma ( Science / ITI preferred) 
• 0-2 years of field operations/ field sales experience from healthcare or hospital industry.
• Open to travel within the city . 
• Open to working inside hospital wards and work in night shifts- occasionally as required,
• Good communication skills and fluency in local languages
• Prior experience of working with nurses/doctors is preferred
• Candidate should have basic understanding of operating a computer Additional 
• good-to-have(s)
• If you have experience in the hospital/ healthcare segment 
• If you have experience in working with startups

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

As an account executive at Prompts Daily, you will be at the forefront of our sponsorship sales efforts. Here are our core values. Your responsibilities will include:

• Email communication: Build rapport with our current clients and create sponsorship packages for them in our newsletter. Here’s our sponsorship page.
• Prospecting New Sponsors: Identify and engage potential sponsors for our newsletter through various channels, inbound, and outbound (cold outreach, warm intros etc.)
• Closing and Processing Sponsors: Take charge of the entire sales cycle - from prospecting potential sponsors to closing deals and facilitating the processing of sponsorships, ensuring a seamless collaboration with sponsors.
• Content Collaboration: Collaborate with the content team to integrate sponsorships seamlessly, ensuring a win-win for both sponsors and our audience.
• Sales Strategy Development: Develop and refine sales strategies based on market trends and feedback, continuously improving our sales approach.

Qualifications

• Experience in Ad Sales: Preferably 2+ years of experience in ad sales, preferably in the newsletter or media industry. Bonus points if you've closed $1M+ deals before (combined) and ideally $50k+ deals (singular). Not required!
• Proactive Approach: A proactive approach to identifying and pursuing potential sponsors, with a knack for opening doors and establishing relationships.
• Excellent Communication Skills: Strong verbal and written communication skills, with the ability to present sponsorship packages compellingly.
• Team Collaboration: Experience working in collaborative environments, partnering with cross-functional teams to achieve business goals.
• Tech Stack: familiarity with CRMs, Airtable, Superhuman (for email and follow ups)

Position Responsibilities

●      Answer technical support phone calls on software/hardware.

●      Respond in writing via email to cases entered into an online self service portal.

●      Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.

●      Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.

●      Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.

●      Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.

●      Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.

●      Periodic Installation and Training of software/hardware for clients via remote connection.

Position Requirements

●      Able to work patiently with end-users of both a technical and non-technical background.

●      Strong team player and solution oriented.

●      Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.

●      Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.

Knowledge and Skill Requirements

●      Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)

●      Basic Working knowledge of PC networking, including Network+

●      Familiarity with PC remote control software.

●      Familiarity with google workspace, including docs, sheets, gmail

●      Good analytical problem solving skills.

●      Experience with the standard MS Office suite, including MS Word, Excel and Access.

●      Experience with iPadOS, iOS, MacOS, Android

We are looking for a Business Operations Manager to monitor defined business functions and strengthen/build processes that meet our business needs. Business Operations Manager responsibilities include tracking business results and monitoring production KPIs. To be a successful Business Operations Manager, you should have experience in the same or similar role, managing all business operations and setting goals across your department/team. You should also demonstrate great leadership skills and be able to communicate the vision of the company across all levels. Ultimately, you will ensure that all business functions related to your line of work are in line with our strategic goals.

Key Responsibilities:

• Ensure all systems operate smoothly and align with our quality standards.
• Maximize the efficiency of all business procedures.
• Establish production KPIs and conduct quality assessments.
• Monitor daily operations and address potential issues when they arise.
• Build processes that meet our business objectives and ensure compliance.
• Coordinate with the HR department to ensure our hiring plans meet our business needs.

Requirements:

• Previous experience as a Business Operations Manager or in a similar role
• Good knowledge of operations management
• Experience with forecasting models
• Experience with databases and project management software is preferable
• The ability to interpret financial data and allocate budgets will be an added advantage
• Exceptional communication skills
• Demonstrate strong team management and mentorship skills

We are seeking a Full Stack developer in Bangalore, India to join our development team. These roles represent a great opportunity for the right candidate.

Requirements:

• B. E/B. Tech/ M. Tech from a top-tier college.
• 3 to 5 years of experience in a product development environment.
• Good understanding of one or more topics such as React, Redux, JWT, and REST APIs.
• Experieence with Node and NPM (and the Node ecosystem in general).
• Comfortable working with Git/SVN and a good understanding of version control.
• Knowledge of SaaS/Microservices-based environments.
• Ability to understand business requirements/ workflows and come up with technical designs and implementations.
• Good communication skills (written as well as verbal/spoken).
• Understanding cloud environments would be a plus.

1. Having nodejs (backend technology) as with frontend development. I am stressing on frontend more to give emphasis on the need.
2. We look for frontend engineers (java script) primarily and who are willing to contribute to backend (python). Backend wise, on the resume, these candidates can have nodejs / python / java / c# / any programming language

Experience- 3 to 8 years 

RESPONSIBILITIES

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

REQUIREMENTS

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Familiarity with RESTful APIs and sockets
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools
• Experience with PWAs and React Native is a huge plus

1. Proven experience with deploying and tuning Open Source components into enterprise ready production tooling Experience with datacentre (Metal as a Service – MAAS) and cloud deployment technologies (AWS or GCP Architect certificates required)
2. Deep understanding of Linux from kernel mechanisms through user space management
3. Experience on CI/CD (Continuous Integrations and Deployment) system solutions (Jenkins).
4. Using Monitoring tools (local and on public cloud platforms) Nagios, Prometheus, Sensu, ELK, Cloud Watch, Splunk, New Relic etc. to trigger instant alerts, reports and dashboards.  Work closely with the development and infrastructure teams to analyze and design solutions with four nines (99.99%) up-time, globally distributed, clustered, production and non-production virtualized infrastructure. 
5. Wide understanding of IP networking as well as data centre infrastructure

1. Expert with software development tools and sourcecode management, understanding, managing issues, code changes and grouping them into deployment releases in a stable and measurable way to maximize production Must be expert at developing and using ansible roles and configuring deployment templates with jinja2.
2. Solid understanding of data collection tools like Flume, Filebeat, Metricbeat, JMX Exporter agents.
3. Extensive experience operating and tuning the kafka streaming data platform, specifically as a message queue for big data processing
4. Strong understanding and must have experience:
5. Apache spark framework, specifically spark core and spark streaming, 
6. Orchestration platforms, mesos and kubernetes, 
7. Data storage platforms, elasticstack, carbon, clickhouse, cassandra, ceph, hdfs
8. Core presentation technologies kibana, and grafana.
9. Excellent scripting and programming skills (bash, python, java, go, rust). Must have previous experience with “rust” in order to support, improve in house developed products

Red Hat Certified Architect certificate or equivalent required CCNA certificate required 3-5 years of experience running open source big data platforms