11+ ASM Jobs in Mumbai | ASM Job openings in Mumbai

• Interacting with channel partners and their major end customers to solicit inputs for devising a product and price strategy to meet end user requirements
• Reviewing performance of channel partners – off take and order flow for ensuring achievement of monthly zonal targets
• Monitoring achievement of targets
• Implementing the sales strategy for the sale of product(s) in a specified area to increase turnover
• Monitoring achievement of sales targets for each CSC within the area
• Monitoring achievement of collection targets to reduce exposure to outstanding receivables
• Monitoring competitor activities in terms of their MOP, products, market share and production capacity for respective areas
• Interacting with quality/ R&D department for new product development basis customer feedback and competitor product portfolio
• Coordinating with CSC, production and dispatch teams for meeting customer order requirements within agreed timelines
• Ensuring timely payment and debt free transactions along with reconciliation of accounts
• Ensuring timely "C" Form submission and payout of performance incentives committed to channel partners

What you need to have:

• Prior experience in Channel Sales and Modern Trade 
• Experience in Paper / Packaging / Publishing Industry preferred
•  

Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.

We’re industry agnostic and have significant global exposure. 

As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.

The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.

What You’ll Do:

• Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
• Gain access and establish relationships with key executives, C-level leaders and decision makers.
• Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
• Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
• Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
• Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
• Prospect into your assigned accounts to discover and develop opportunities.
• Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
• You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
• Own a revenue quota basis your region, also being able to build your own pipeline through your own network.

• Requirements:
• True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
• Able to excel in a fast-paced work environment without direct daily supervision.
• Excellent interpersonal, communications, presentation, and organizational skills.
• Strong aptitude and problem-solving skill.
• Documented success selling to multiple levels of decision makers in large accounts.
• Willing to travel throughout the assigned region
• Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
• An existing network of customer contacts & partners within the enterprise contact center market is a plus.
• Bachelor’s degree from accredited college or university is preferred.

Job Description:

Responsibilities:

• Plan, execute, and monitor IT projects, ensuring they are delivered on time, within scope, and budget.
• Align IT delivery initiatives with the organization's long-term goals and strategies.
• Lead and coordinate cross-functional teams, ensuring collaboration and efficiency. Provide guidance,
• mentorship, and performance evaluations.
• Act as the primary point of contact for stakeholders, providing updates and addressing concerns.
• Identify opportunities for process improvements and technological advancements to enhance service delivery
• Track and report on the performance of IT services and projects, implementing improvements as needed
• Manage relationships with external vendors and service providers, negotiating contracts and ensuring quality
• delivery.
• Identify potential risks and develop mitigation strategies to ensure project success
• Mentor and train team members on best practices, tools, and methodologies.
• Ensure adherence to IT regulations, data protection laws, and industry standards.

Primary Skills (essential):

• Proven experience of 8-10years
• Strong problem-solving, analytical, and troubleshooting skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Strong attention to detail with a proactive approach to solving issue
• Good communication and interpersonal skills, with the ability to build relationships at all levels.
• Project Management: Strong project management skills, including experience with methodologies such as Agile,
• Scrum, or Waterfall.
• Leadership: Proven ability to lead and motivate a team.
• Communication: Excellent verbal and written communication skills. Ability to interact effectively with clients
• and stakeholders.
• Technical Knowledge: Understanding of IT infrastructure, software development, and service delivery processes.
• Time Management: Ability to manage multiple projects and tasks simultaneously

Communicating with customers, making outbound calls to potential customers

Handling incoming calls and following up on leads & renewal data

Performing market research, Gathering, and processing data.

Assisting and coordinating with the sales team.

Helping Closing sales and achieving sales targets.

 Requirements:-

Bachelor’s degree

Knowledge of computer operating systems and MS Office software.

Ability to work as part of a team.

Excellent written and verbal communication skills.

About Company

BD Software has etched its name as an eminent distributor of IT security solutions in India. The company takes pride in being the Country Partner for Bitdefender solutions. This solution distributed by BD software is the best guarding solution for Government, large corporate houses, Small and Medium business enterprises, Educational Institutions and the retail consumers alike.

BD Software makes sure to educate their staff, partners and clients about the significance of their solutions. Operating from a registered premise in the satellite city of Navi Mumbai, BD Software has acquired more than two lakh users within a short period. This stands as an example of the hard work and perseverance of the firm and its righteous employees. With more than 60 team members dedicated towards sales, technical support & presales, administration & finance, BD Software is looking towards a good future growth

Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

Position: Technical Support L2

Qualifications: Any graduate/Diploma

Experience: 2+ yrs

Job Description

1. Troubleshoot Microsoft Office Products (O365)
2. Windows 10 desktop issues
3. Windows updates and driver issues
4. Basic concepts of networking
5. Ping
6. DNS
7. Web Browser Troubleshooting
8. RingCentral Phone Systems
9. Excellent Communication Skills
10. Excellent Customer Service
11. Outlook Troubleshooting.
12. Third party application installation and troubleshooting (using reference guide)

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.

Notice period – Max 60 days

We are seeking a skilled PHP Developer with experience in the CodeIgniter framework to join our team. The successful candidate will be responsible for developing and maintaining web applications using PHP and CodeIgniter.

Responsibilities :

• Develop web applications using PHP and CodeIgniter
• Write clean, secure, and well-documented code
• Integrate front-end technologies such as HTML, CSS, and JavaScript with back-end functionalities
• Collaborate with other team members to design and implement new features
• Test and debug code to ensure high-quality standards are met
• Troubleshoot and resolve issues with existing applications
• Keep up-to-date with the latest web development trends and technologies

Requirements :

• At least 2 years of experience in PHP development with a strong focus on CodeIgniter
• Proficient in web technologies such as HTML, CSS, JavaScript, and jQuery
• Experience with MySQL database design and development
• Knowledge of version control systems such as Git
• Familiarity with Agile software development methodologies
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills

Bonus Skills :

• Experience with other PHP frameworks such as Laravel or Symfony
• Familiarity with front-end frameworks such as Vue.js or React
• Knowledge of server management and deployment using tools such as Apache and Docker
• If you are a self-motivated and talented PHP Developer with a passion for web development and a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Conceptualize and define product vision, create the roadmap and drive its execution
• Define, track and improve the key product metrics
• Think analytically about workflows and the impact of product features on conversion
• Collaborate with cross-functional teams like product managers, developers, designers, marketing and SEO to drive the product execution
• Develop and provide thought leadership in the user experience across devices.
• Leverage available insights like market analysis, customer feedback, site metrics, and usability findings
• Prioritize the features based on user requirements and cost benefit analysis
• A keen, flexible and aggressive intellect with superb conceptual thinking, analytical and problem-solving skills
• Ability to work with diverse teams across the organization
• Be the brand custodian and ensure design guidelines are followed for digital communications
• Design sprints and conduct daily scrums with the team

Requirements:

• Excellent understanding of product development life cycle
• Deep understanding of how your products work, know every step of the funnel.
• You'll be expected to delve deep into datasets, build dashboards and design and accurately measure experiments
• Excellent experience in creating product roadmap, optimization chart & prioritization sheet
• Good knowledge of tech, design, SEO & marketing
• Strong hand on analytical tools like Google Analytics, Mixpanel, Clevertap, Redash etc
• Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences, especially tech teams
• Must be self-directed and motivated and able to multitask in a fast paced environment
• Excellent skills in prototyping tools such as Balsamiq, Adobe XD, Just In Mind, etc
• SQL knowledge is a must
• Ability to rapidly visualize/prototype concepts
• Ability to AB test prototypes and conduct experiments
• Ability to provide deliverables within specified deadline with a quality bar
• Excellent team orientation and communication skills
• Experience in hospitality domain is a plus Experience
• 4+ years of product management experience
• 6+ years of overall experience
• Programming knowledge is a plus
• Bachelors' degree in Engineering
• MBA is a plus
• Salary range is flexible based on interview performance and relevant experience