Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
As a ASM(Asst. Manager) Copier, you will be responsible for managing channel partners to influence order placements for paper in order to achieve respective area targets.
What you will do:
- Interacting with channel partners and their major end customers to solicit inputs for devising a product and price strategy to meet end user requirements
- Reviewing performance of channel partners – off take and order flow for ensuring achievement of monthly zonal targets
- Monitoring achievement of targets
- Implementing the sales strategy for the sale of product(s) in a specified area to increase turnover
- Monitoring achievement of sales targets for each CSC within the area
- Monitoring achievement of collection targets to reduce exposure to outstanding receivables
- Monitoring competitor activities in terms of their MOP, products, market share and production capacity for respective areas
- Interacting with quality/ R&D department for new product development basis customer feedback and competitor product portfolio
- Coordinating with CSC, production and dispatch teams for meeting customer order requirements within agreed timelines
- Ensuring timely payment and debt free transactions along with reconciliation of accounts
- Ensuring timely "C" Form submission and payout of performance incentives committed to channel partners
What you need to have:
- Prior experience in Channel Sales and Modern Trade
- Experience in Paper / Packaging / Publishing Industry preferred
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Summary:
We are looking for a highly motivated and skilled Service Desk Analyst with expertise in call handling and ticket management. The ideal candidate should possess strong troubleshooting skills, experience with ITSM tools, and familiarity with US customer support in a 24x7 operational environment. Retail domain knowledge and certifications such as ITIL, Google, or AWS will be an added advantage.
Key Responsibilities:
• Handle inbound calls and manage IT service requests and incidents efficiently
• Create, update, and resolve tickets using tools such as ServiceNow, BMC Remedy, etc.
• Provide support for client environments including AVDI, Citrix, and Windows-based systems
• Perform basic Windows OS and network connectivity troubleshooting
• Update and maintain Knowledge Base (KB) articles
• Ensure shift adherence and active participation in shift handovers and team huddles
• Collaborate with cross-functional teams for issue resolution
• Support retail technologies such as POS systems, pin pads, MDM, and virtual interfaces
• Maintain high levels of customer satisfaction through professional communication and timely resolution
Required Skills:
• Proven experience in a service desk/call center role handling US customers
• Hands-on experience with ITSM tools like ServiceNow, BMC Remedy
• Familiarity with Citrix, AVDI, and Windows troubleshooting
• Basic understanding of network connectivity (LAN/Wi-Fi/IP-related issues)
• Excellent verbal and written communication skills
• Ability to work in a night shift and rotational 24x7 schedule
• Strong team collaboration and time management skills
Digital and Technology Architecture
- Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
- Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
- Plans tasks and estimates for the required research and volume of activities to complete work
- Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
- Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
- Drive the team to ensure appropriate documentation is developed in support of value realization
- Lead the technical team and head collaboration between Business Users and software providers to build digital solutions
Enterprise Architecture
- Ownership of overall Enterprise Architecture including compliances and standards
- Head the overall Architecture blueprint and roadmap for applications aligning with Enterprise Architecture
- Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use
Data Architecture
- Ownership of overall Data Architecture including compliances and standards
- Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
- Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use
Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.
They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.
What you will do:
- Ensuring optimal matching of people needs, firm needs and client requirements
- Executing a fair and transparent staffing process
- Ensuring balanced teams across various projects/ cases
- Developing one-on-one relationships with individuals within your class
- Regularly meeting with each to discuss their career development, goals, objectives and interests
- Providing guidance and mentoring on career management
- Regularly meeting with each to discuss their career development, goals, objectives, and interests
- Proactively connecting with individuals (and Professional Development Advisors if required), Class Captains (CC) and Class Program Managers (CPM) for periodic check-ins
- Hosting quarterly Staffing Open houses to discuss top-of-mind questions for classes
- Charting out annual engagement plan with classes to cover topics such as transfers, staffing in new roles (e.g. post level change or promotion), long duration staffings etc.
- Seeking support from CCs and CPMs in actively managing class staffing expectations and boosting class morale
- Actively managing expectations, as well as collaborating with them in finding creative ways to work around the challenges, and boosting the class karma/morale
- Working with peers across the global/ regional system to ensure India clients are served well, and supporting global/ regional cases requiring India team members
- Partnering with HR on performance management, employee relations, and other issues related to employment law and policy matters
- Engaging with case team leadership to understand staffing needs, including nature of assignments, staffing requirements, and overseeing staffing of teams to projects based on understanding of client, office and individual needs
- Managing the required trade-offs between business need and professional development needs of the consultants
- Managing and/or attending all Staffing related calls and meetings
- Working with Staffing Manager to ensure decisions best optimize tradeoffs between client service, utilization, and retention
- Continuously improving local staffing processes and supporting global staffing initiatives as required
- Being the single point of contact for approving all the vacation requests that come to staffing, by following a set of filters/criteria/conflicts we need to check for
- Managing staffing processes and databases to a high level of accuracy, including updating the overall allocation database, creating availability summary emails, updating the availability sheet, and owning a variety of weekly/monthly staffing reports
- Supporting the Performance and Career Development processes for the Consulting staff - by providing the Professional Development team with reports that allow them to generate reviews, upward feedback and run the promotion diligence process
- Collaborating with training team to plan the training schedule for your class
- Responding to ad hoc staffing information requests (as required)
- Periodically re-visiting the staffing process and recommending improvements to efficiency and effectiveness
- Continuously advancing local staffing processes
- Supporting regional and global staffing initiatives as required
- Leading/ supporting projects as required e.g. working with Finance to enhance visibility of cost/ revenue ratio for active cases
- Participating in and creating impact with other office/ people-related initiatives
- Being an active member of relevant governance councils e.g. People Council, PD Committee, Promotions Committee
- Demonstrating best practices in following staffing policies and processes
Desired Candidate Profile
What you need to have:- Postgraduate with, 7-8 years’ work experience in HR/ Talent Management/ Resource Management/Professional Development
- Demonstrated leadership experience in client facing consulting work with at least 3 years of consulting work experience (having played Consultant equivalent or higher roles)
- Competence with Excel, PowerPoint, Word
- Excellent customer-facing communication skills (towards leadership, consulting staff)
- Ability to take high-stake decisions under pressure
- Ability to deal with highly confidential information with discretion
- Eagerness to contribute to team building and people development
- Sound commercial and business judgement
PHP
Laravel
CodeIgniter
HTML/CSSJob Description:
- Knowledge on both back-end and front-end technology.
- An expertise in PHP, MySQL, HTML5 and CSS3 A portfolio with live links to sites that you have developed previously (preferred).
- Laravel experience (preferred).
- Education: BE, BTech, MCA, MSC, ME.
- Experience: 0 ~ 2-year Experience.
Location-Bangalore/chennai
np- 30 days
Job Description:
MySQL - DBA L3 Support
# 7 -10 years of experience in MySQL, handled multiple versions & flavors of MySQL servers both for standalone & enterprise version, Data center and VM/Cloud setup.
# Strong database Configuration and troubleshooting / problem solving skills.
# Strong knowledge of database backup and recovery concepts and practices.
# Enabling disabling scheduled Jobs on MySQL Server
# Work with Dev and DevOps engineers to ensure that all needed data is gathered and provided to them for any performance issues
# Experience in managing both on-prem DB as well as VM / cloud based DBs
# Maintenance of backups (perform backups, monitor backup, report obsolete backups)
# Maintenance of user access (creating user accounts, dropping user accounts, granting privileges)
# Maintenance of log and trace files (remove, initialize, archive them)
# Knowledge on SQL scripts
# Managing Database administration includes Daily health checks, Database tuning, Query optimization & Backup & Replication
# Experience in alert configurations using existing alerting tools or scripts
NodeJS (Node.js)
Javascript
AngularJS (1.x)**Work remotely / Work From Home with BigStep Technologies throughout your tenure**
Desired candidates must have 8+ years of total experience in backend development with good expertise in MEAN Stack (MongoDB, ExpressJS, AngularJS, Node.js) and JavaScript, along with strong development and coding skills, good analytical and problem-solving skills.
Roles and Responsibilities :
What You'll Do
- Create the system architecture for any product from scratch as well as drive it for more than one development teams
- Design and deliver solutions that enable fast and efficient deployment of quality code to production
- Document the architectural blueprint and end to end design through flowcharts and diagrams.
- Set coding standards for development teams and ensure all released code is following standards
- Oversee the code review process, performing reviews when necessary
- Establish strong communication channels and relationships with the development teams, supporting them throughout the release cycle
- Continuously evaluate the existing software to identify areas of improvement and ensure architectural integrity as additional features are added.
- Lead DevOps and implement tooling and process improvements when you identify gaps
- Work with various stakeholders and identify the scope of the work, provide high level estimations, create a timeline and come up with the approach and design for the same.
- Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.
- Coach and mentor the development teams to improve the overall expertise and skills of the team.
- Take care of the development of critical components and POCs for new technologies to be used.
- Deliver high quality deliverables individually/as a team adhering to industry best practices.
- Troubleshoot any errors or issues that arise in the application/infrastructure components quickly and efficiently.
What You Bring
- 8+ years in software development or product engineering
- Proficient in MEAN Stack
- Good experience in backend development with Node.js
- Expertise in developing RESTful APIs
- Have created multi-transactional and highly redundant systems from ideation to production
- Customer-centric mindset
- Expertise in Agile SCRUM best practices
- Expertise in implementing front-end of applications using HTML5, Angular.js
- Proficient in MVC, OOPS concepts, Web Development Concepts, HTML, JSON, REST API development
- Strong coding skills, good analytical and problem-solving skills
- Ability to break down complex technical concepts into something digestible by non-technical stakeholders
**Work remotely / Work From Home with BigStep Technologies throughout your tenure**
React Native
React.jsDeveloping new user-facing features using React.js/React Native
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Ability to work through new and difficult React Native Issues and contribute to libraries as needed.
- Ability to create and maintain continuous integration and delivery of React Native applications.
C#
.NETRequired Skills
• Coding skill on C# is a must
• Coding skill on sql server and C# entity framework
• Experience with version controlling
• Strong problem solving and analytical skills
• Excellent verbal and written communication skills.
• Good time management, organization and inter-personal skills.
• Ability to work independently as well as participating in a team of professionals.
• Habit of writing clean C# code that is easy to read.
Roles and Responsibilities
• Debug and resolve issues using latest tools and technologies for identifying root cause of production issues.
• Perform database operations.
• Create and maintain CI, Release and automated deployment builds.
Note- Should be ready to learn Angular
• Develop scripts, tools and other utilities as needed to detect issues.
• Perform other duties as assigned.
- Ensuring that micro services are used wherever it makes sense.
- Mentoring team and finding the right balance towards process and documentation.
- Working on interesting technical challenges in a product centric and open-source driven environment.
- Helping set a very high bar on code quality.
- Taking ownership of product features from conception to implementation, testing deployment and support.
- Working on open source as much as possible, and blogging about cool things that he/ she learnt and built.
- Helping define who we become as a company.
- Getting stock options in line with Silicon Valley standards.
What you need to have:
- Any engineering graduate
- 4 to 10 years of experience in building app architecture
- The role requires a good knowledge of Algorithmic Design and Architecture, Data structures, OOPS Concepts, serverless architectures and complex problem solving skills.
- Knowledge of Full stack CTO
- Must have worked as backend lead
- Ownership - A lot of freedom on when and where you work from - just get stuff done.
JavaJavascriptHTML/CSS
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Full Stack Developer - Averlon