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Operates in over 25 countries across six continents and is part of Publicis Media, one of four solution hubs within Publicis Groupe, which is present in over 100 countries and employs nearly 80,000 professionals.

We  believe there are better ways for brands to connect with people. And we’re on a mission to guide brands to better connections -- across consumers, channels and partners. These are just some of the services we offer our clients in our quest to deliver ambitious outcomes.

Skills Required:

• Servlet and JSP development
• CSS, JavaScript, HTML
• AJAX, jQuery, EXTJS
• OSGi/FELIX
• Web services creation and consumption
• CMS development experience
• Java Content Repository (JCR)/CRX
• Eclipse IDE
• Maven
• SVN
• Jenkins
• Artifactory
• Apache Sling
• Lucene
• Tomcat/JBoss
• Apache Web Server

Job Summary:

We are looking for a motivated and customer-focused Sales Associate. The Sales Associate will be responsible for assisting customers, driving sales, maintaining product knowledge, and ensuring a positive shopping experience.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and recommend suitable products or services.
• Achieve and exceed individual and team sales targets.
• Maintain in-depth knowledge of products, promotions, and company policies.
• Ensure store shelves are fully stocked, organized, and visually appealing.
• Handle customer inquiries, complaints, and returns with professionalism.
• Process transactions accurately using POS systems.
• Build and maintain strong customer relationships to encourage repeat business.
• Support the team in merchandising, inventory checks, and store cleanliness.
• Stay updated on industry trends and competitor activities.

Requirements:

• Proven experience as a Sales Associate, Retail Assistant, or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Ability to work in a fast-paced environment.
• Basic knowledge of POS systems and MS Office is a plus.
• High school diploma or equivalent (Bachelor’s degree preferred).
• Flexibility to work evenings, weekends, and holidays as required.

Role Overview

At The Sleep Company, innovation doesn’t stop at comfort — it extends to how customers discover, buy, and experience our products across every touchpoint.

As Director – Product, you will lead the complete consumer journey — from discovery to post-delivery — building frictionless, insight-led experiences that drive growth, efficiency, and customer delight.

You’ll head a multidisciplinary team spanning Product Management, UI/UX, and Analytics, acting as the strategic bridge between business, technology, and operations to deliver end-to-end impact across the ecosystem.

Key Responsibilities

1. Pre-Purchase (Discovery, Engagement & Consideration)

• Lead the digital product roadmap for website and app — including PLP, PDP, configurators, and lead journeys.
• Drive experimentation frameworks such as A/B testing, personalization, and funnel optimization.
• Build analytics models to identify high-intent user segments and optimize engagement and conversion depth.

2. Purchase (Conversion & Checkout)

• Own the end-to-end conversion experience across cart, checkout, and payment flows.
• Collaborate with Pricing, Payments, and Inventory teams to maximize order success and reduce drop-offs.
• Integrate omnichannel purchase journeys — online, in-store, and quick commerce — ensuring consistency and reliability.
• Govern pricing logic, delivery promise visibility, and PDP accuracy to strengthen customer trust.

3. Post-Purchase (Delivery, CRM & Logistics Experience)

• Delivery Experience:
• Build and optimize post-purchase flows — including order tracking, shipment visibility, and proactive notifications.
• Integrate with 3PLs, warehouse systems, and customer-facing delivery tracking tools for promise-to-delivery accuracy.
• Define and monitor SLA adherence, OTIF performance, and exception management systems.
• CRM & Service Systems:
• Partner with Leadsquared/CRM teams to enhance service workflows, escalation journeys, and ticket analytics.
• Enable a unified customer view across purchase, delivery, and service touchpoints.
• Leverage analytics to improve NPS, first-time resolution, and service turnaround.
• Returns, Replacement & Warranty:
• Streamline digital flows for returns, repairs, and warranty claims through robust reverse logistics.
• Build insight dashboards for product quality, defect tracking, and RCA feedback loops with manufacturing and operations.
• Experience Analytics:
• Develop real-time visibility on post-purchase KPIs such as delivery timeliness, customer satisfaction, and repeat intent.
• Create a closed feedback loop between Product, CX, and SCM teams to continuously enhance customer experience.

Analytics & Insights Leadership

• Establish a central analytics charter connecting marketing, product, and supply chain data.
• Build predictive models for demand, delivery lead-time, and defect reduction.
• Develop self-serve dashboards and KPI frameworks for leadership visibility.
• Drive a culture of experimentation, data literacy, and evidence-based decision-making across teams.

Team & Collaboration

• Lead a cross-functional team of Product Managers, UX Designers, and Data Analysts.
• Partner closely with Growth, CX, Tech, and SCM leaders to align priorities and deliver measurable outcomes.
• Run agile sprints with clear business objectives, defined deliverables, and strong governance.

Ideal Candidate

• 10–14 years of experience in Product, Analytics, or CX leadership roles within e-commerce, logistics, or consumer tech.
• Proven experience in building and scaling delivery-tech or post-purchase systems (order tracking, CRM, 3PL integration).
• Strong proficiency in analytics and visualization tools — GA4, Mixpanel, SQL, Tableau, Looker, etc.
• Strategic thinker with an operational mindset and a strong bias for execution.
• Exceptional stakeholder management, communication, and leadership skills.

Responsibilities:

• Conceptualizing visuals based on requirements.

• Creating illustrations and layouts using design softwares.

• Testing graphics across various media.

• Meet with clients, internal and external, to understand needs and share ideas.

• Demonstrating a keen eye for aesthetics and attention to detail, ensuring high-quality motion graphic deliverables.

• Contributing to the creative process by bringing innovative ideas and creative solutions to the table, contributing to the overall success of the Creative team.

• Be a great communicator, receive and interpret feedback, and meet tight deadlines.

• Respond to user feedback, data/analytics, and client feedback to improve the creative work in future iterations.

Requirements:

• 1 to 3 years of experience in motion design graphics.

• Strong technical skills and proven ability to use a variety of software (Photoshop,

• Premiere Pro, 2D/3D animation, Aftereffects).

• The ability to partner with the Creative team members and key stakeholders to create content for across a variety of platforms (web, mobile, video, and more).

• Able to work in a fast-paced environment and have strong project management skills.

• Installing and maintaining the Oracle database software.
• Creating storage database structures with high-level security features.
• Altering storage structures to meet the evolving needs of the company.
• Setting up database user accounts.
• Training users on how to access the information in the database.
• Finding and debugging malfunctioning programs affecting the database integrity.
• Creating autonomous database backups.
• Regularly updating the database security protocols.

Responsibilities:

• Create games in Unity for iOS and Android (OSX and Windows is considered a plus).
• Write super-clean, testable, and well documented code in C#.
• Implement systems for the games based on design specifications.
• Implement, debug and refine core game play features.
• Collaborate effectively with a small, high-energy team of game designers and programmers.
• Work with other developers to devise customized solutions to difficult problems.
• Implement game functionality as per design document and specification.

Requirements:

• Strong knowledge of object oriented design, design patterns, 3D Math, and data structures.
• Expert knowledge of Unity3D Programming including Unity GUI, C# scripting, Asset Bundles, Materials/Shaders and iPhone deployment.
• Graphics Development (Particle Systems, Shaders). Experience with both 3D and 2D graphics in Unity.
• Experience implementing and/or creating native iOS and Android plugins for Unity.
• Experience in Adobe Creative Suite, including Photoshop, Illustrator and Flash.
• Experience with Visual Studio and/or Team Foundation Server.
• Experience using mobile platform native features such as accelerometer, camera, push notifications, etc.
• Strong knowledge of C# and the .net framework 2.0 or above.
• Must love to roll-­up sleeves and get dirty with Unity3D; Integrating textures, animation, meshes, adjusting lighting, setting camera angles, optimization, audio integration etc.
• Ability to work on fixed deadlines.

Skills:

• Experience with C#, Objective-­C and Javascript are a plus.
• Level logic design, scene flow planning and creation experience.
• Facebook application development.