E-commerce Manager

Teknobuilt is an innovative construction technology company accelerating Digital and AI platform to help all aspects of program management and execution for workflow automation, collaborative manual tasks and siloed systems. Our platform has received innovation awards and grants in Canada, UK and S. Korea and we are at the frontiers of solving key challenges in the built environment and digital health, safety and quality.

Teknobuilt's vision is helping the world build better- safely, smartly and sustainably. We are on a mission to modernize construction by bringing Digitally Integrated Project Execution System - PACE and expert services for midsize to large construction and infrastructure projects. PACE is an end-to-end digital solution that helps in Real Time Project Execution, Health and Safety, Quality and Field management for greater visibility and cost savings. PACE enables digital workflows, remote working, AI based analytics to bring speed, flow and surety in project delivery. Our platform has received recognition globally for innovation and we are experiencing a period of significant growth for our solutions.

Job Responsibilities

As a Quality Analyst Engineer, you will be expected to:

· Thoroughly analyze project requirements, design specifications, and user stories to understand the scope and objectives.

· Arrange, set up, and configure necessary test environments for effective test case execution.

· Participate in and conduct review meetings to discuss test plans, test cases, and defect statuses.

Execute manual test cases with precision, analyze results, and identify deviations from expected behavior.

· Accurately track, log, prioritize, and manage defects through their lifecycle, ensuring clear communication with developers until resolution.

· Maintain continuous and clear communication with the Test Manager and development team regarding testing progress, roadblocks, and critical findings.

· Develop, maintain, and manage comprehensive test documentation, including:

o Detailed Test Plans

o Well-structured Test Cases for various testing processes

o Concise Summary Reports on test execution and defect status

o Thorough Test Data preparation for test cases

o "Lessons Learned" documents based on testing inputs from previous projects

o "Suggestion Documents" aimed at improving overall software quality

o Clearly defined Test Scenarios

· Clearly report identified bugs to developers with precise steps to reproduce, expected results, and actual results, facilitating efficient defect resolution

Skills

• Strong analytical thinking and problem-solving abilities.
• Solid understanding of system design, data structures, and algorithms.
• Proven experience in designing and implementing scalable architectures and robust design patterns.
• Ability to deliver end-to-end features and enhancements with minimal supervision.
• Proficient in debugging and resolving complex production issues and identifying root causes quickly.
• Ability to quickly learn and integrate new systems into existing platforms.

Programming Languages

• Strong expertise in Java or Python.

Database Skills

• Proficiency in SQL, with hands-on experience in PostgreSQL and MySQL.

Experience with NoSQL technologies, including MongoDB and Redis.

 Key Responsibilities:

• Perform manual testing for web and mobile applications to ensure high-quality releases.
• Conduct API testing using tools like Postman or similar.
• Perform database testing and write SQL queries to validate data in backend.
• Utilize Charles Proxy or similar tools(like DevTools) for network traffic analysis and debugging.
• Collaborate closely with product managers, developers and other stakeholders to understand requirements and clarify expectations.
• Document test cases, test plans, and report defects efficiently.
• Ensure good software quality standards and best practices.
• Lead and mentor junior testers if required.

Required Skills:

• Excellent communication skills both written and verbal.
• Strong experience in API testing and database validation.
• Proficiency in SQL queries for data validation and debugging.
• Hands-on experience with web and mobile app testing.
• Ability to work with network proxy tools such as Charles Proxy.
• Ability to interact with cross-functional teams and drive discussions on requirements and issue resolutions.
• Experience in Azure DevOps for defect tracking and test management tools.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.

Requirements:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
• Design, create and manage applications, and software integration/migration deployments.
• Implementation services are delivered within scope or manage any changes in project scope, plans.
• Identify potential issues and collaborate with leadership when needed, to develop contingency
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases.
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
• Updates customer journey playbooks.
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
• Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation
• schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the
• successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions.
• Other duties may be assigned and/or modified as business needs change

Responsibilities:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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About Us

Design is at the heart of everything we do. We are ambitious to build a great global brand and we also take a lot of pride in having built a world-class product and continue to do so in a cutting edge field like Natural Language Understanding. Across both, design has played a crucial role so far and it will continue to be one of the most important hires for interface. Hence you will be working directly with the CEO.

Today, interface provides an out-of-the-box AI Assistant that acts as a “Personal Bank Teller” to help customers 24x7 through every step of the journey from a prospect to a customer. It is used by several financial institutions (FIs) across 5 countries spanning millions of conversations. Our customers have already witnessed over $50M+ ROI in just under 12 months.

Our vision is to put an AI-powered Personal Banking Assistant in everyone's pocket that not only helps with day-to-day banking needs but also helps with financial education to help each individual achieve financial wellness.

As a Lead Product Designer you will be in charge of :

1. Platform - Our platform is a suite of tools that makes the underlying core technology usable for FIs and there are certain parts that will also be used by the customers of the FIs. So you have an opportunity to design for both B2B and B2C.
2. Branding - All design aspects of creating, evolving and maintaining the brand
3. Conversation Design Principles - You will create and own the Conversation Design Principles, which will be used by the rest of the teams to design how our AI Assistant will converse.

You can be a great fit if you are :

1. Extremely self-motivated
2. Ability to learn quickly
3. Growth mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Think like an engineer, empathize like an end-user
8. 4+ years of experience in SaaS Product Design
9. Experience in owning Product and Branding as a Full Stack Designer
10. Experience in owning Conversation Design Principles previously is a plus otherwise you are a native English speaker who has an eye for UX with words and worry the UI/UX as we know today will not exist soon :)

At interface, just like many other companies, we have made mistakes as we grow. But we have learnt from it and have gotten better. And we thank all of our employees who provided genuine feedback on the forums like Glassdoor. For others, it has become a punching bag of sorts specifically former employees who have had short tenures with us. If this bothers you, we understand. But people who typically work in startups understand this happens. 

We recommend you reach out to any of our employees who have stayed with us over an extended period if you would like to get an unbiased view if necessary.

Full stack developer (react, node js)

Full stack developer (react, node js)

Full stack developer (react, node js)

Full stack developer (react, node js)

He can develop independetly website.

• Design and develop high-quality web applications using the Django web framework
• Collaborate with other developers, product managers, and UX/UI designers to create innovative experiences
• Write reusable, testable, and efficient, clean, modular, and well-documented code
• Test and debug applications for optimal performance
• Monitor applications for performance and security issues
• Create and maintain the application's architecture
• Create and implement applications that are low-latency, high-availability, and performant
• Security and data protection implementation
• Data storage solution integration
• Develop user interfaces with React and Redux technologies
• Collaborate with other developers to ensure efficient delivery of features
• Troubleshoot, debug, and upgrade existing applications
• Monitor application performance and address any issues
• Research and suggest new technologies to improve existing applications
• Remain up-to-date with industry standards and best practices
• Managing and maintaining AWS
• Containerizing the solution with Docker
• Upgrade, update the existing solution
• Collaborate with the mobile app developer
• Stay up-to-date with the latest technologies and trends

• Proven work experience as a Django developer
• Strong knowledge of Python, HTML, CSS, and JavaScript
• Experience with relational databases such as MySQL or PostgreSQL
• Familiarity with developing RESTful APIs
• Strong knowledge of Django, Docker, AWS, React.js
• Able to use and understand different browser developer tools.
• Strong knowledge of GIT
• Able to use Postman, JIRA or similar tools
• Familiar with JSON
• Working knowledge of Django-compatible libraries like GeoDjango

• Bachelor’s/Master in computer science
• 5-7 years of work experience
• Excellent problem-solving skills
• Able to work in a fast, unstructured environment
• Excellent communication and collaboration skills
  Must have access to FTTH internet connection

Responsibilities

• Work with stakeholders and fellow developers.
• Design and implement Python code using the Django framework.
• Identify and fix bottlenecks that may arise from inefficient code.
• Identify and fix software bugs.
• Create a wide variety of unit tests to verify the functionality of the software.
• Manage the security of the platform.
• Write detailed documentation around the code.
• Knowledge of front end languages.
• Create and maintain the application's architecture
• Write code that is reusable, testable, and efficient
• Create and implement applications that are low-latency, high-availability, and performant
• Integration of front-end developer-created user-facing components with server-side logic
• Security and data protection implementation
• Data storage solution integration

Skills

• Able to use Postman, JIRA or similar tools
• Python expert with an understanding of at least one Python web framework, such as Django, Flask, or others
• Working knowledge of several ORM (Object Relational Mapper) libraries
• Capable of combining many data sources and databases into a single system
• Knowledge of Python's threading constraints and multi-process architecture
• Solid knowledge of server-side templating languages such as Jinja 2, Mako, etc.
• Fundamental knowledge of front-end technologies such as JavaScript, HTML5, and CSS3
• Knowledge of accessibility and security regulations
• Managing and maintaining AWS
• Able to create RESTful APIs
• Able to integrate third-party APIs
• Familiarity with user authentication
• Authorisation across numerous systems, servers, and settings
• Knowledge of the core design ideas underlying a scalable application
• Experience with Python event-driven programming
• Understanding the distinctions between various delivery platforms, such as mobile vs desktop, and optimising output to meet the individual platform
• Capable of developing database schemas to represent and support business operations
• Excellent unit testing and debugging abilities
• Thorough knowledge of code versioning systems such as Git, Mercurial, or SVN
• Able to deploy the app on client cloud as well.

Requirements:

• Bachelor’s/Master in computer science
• 3-5 years of work experience
• Excellent problem-solving skills
• Able to work in a fast, unstructured environment
• Excellent communication and collaboration skills
• Must have access to FTTH internet connection

Job Responsibilities: 

This role requires you to work on Linux systems and their associated services which provide the capability for IG to run their trading platform. Team responsibilities include daily troubleshooting and resolution of incidents, operational maintenance, and support for proactive and preventative analysis of Production and Development systems. 

1. Managing the Linux Infrastructure and web technologies
2. Patching and upgrades of Redhat Linux OS and server firmware. 
3. General Redhat Linux system administration and networking. 
   iii. Troubleshooting and Issue Resolution of OS and network stack incidents. 
   iv. Configurations management using puppet and version control. 
   v. Systems monitoring and availability. 
   vi. Web applications and application routing. 
   vii. Web-site infrastructure, content delivery, and security. 
4. Day to day responsibilities will include: Completing service requests, responding to Incidents and Problems as they arise as well as providing day to day support and troubleshooting for Production and Development systems. 
   3. Create a run book of operational processes and follow a support matrix of products. 
   4. Ensuring Internal Handovers are completed, and all OS documentation is updated. 
   5. Troubleshoot system issues, plan for future capacity, and monitor systems performance. 
   6. Proactive monitoring of the Linux platform and ownership of these tools/dashboards. 
   7. Work with the delivery and engineering teams to develop the platform and technologies, striving to automate where possible. 
   8. Continuously improve the team, tools, and processes, support regular agile releases of applications and architectural improvements. 
   9. The role includes participating in a team Rota to provide out-of-hours support. 

Person Specification: 
Ability / Expertise 

This position is suited to an engineer with at least 8 years of Redhat Linux / Centos Systems Administration experience that is looking to broaden their range of technologies and work using modern tools and techniques. 

We are looking for someone with the right attitude: - 

• 
  Eager to learn new technologies, tools, and techniques alongside applying their existing skills and judgment. 
  • Pragmatic approach to balancing different work priorities such as incidents, requests and 

Page Break troubleshooting. 

• Can do/Proactive in improving the environments around them. 
  • Sets the desired goal and the plans to achieve it. 
  • Proud of their achievements and keen to improve further. 

This will be a busy role in a team so the successful candidate’s behaviors will need to strongly align with our values: 
• Champion the client: customer service is a passion, cultivates trust, has clarity and communicates well, works with pace and momentum 
• Lead the way: innovative and resilient, strong learning agility and curiosity 
• Love what we do: Conscientiousness - has high self-discipline, carefulness, thoroughness, and organization, Flexible and adaptable 

 The successful candidate will be able to relate to the statements above and give examples that back them up.  We believe that previous achievements signpost a good fit at IG. 
 

Qualifications 

Essential: 

• At least 4 years’ Systems Administration experience with Redhat Enterprise Linux / Centos 5/6/7 managed through a Satellite infrastructure. 
• Managed an estate of 1000+ hosts and performed general system administration, networking, backup, and restore monitoring and troubleshooting functions on that estate. 
• 1 Years of experience with scripting languages (bash/Perl/Ruby) and automating tasks with Puppet and Redhat Satellite. Experience with custom RPM generation. 
• Strong analytical and troubleshooting skills. You will have resolved complex systems issues in your last role and have a solid understanding of the tools needed to do so. 
• Excellent Communication (Listening, speaking, the transmission of concepts with/without examples, etc). 
• Calm under pressure and work to tight deadlines. You will have brought critical production systems back to life.