Inside Sales Representatives

Job Title: Lead Generation Specialist

Location: Baner, Pune

Experience: 2–3 Years

Employment Type: Full-Time | WFO

About the Role:

We are looking for a Lead Generation Specialist with proven experience in identifying, nurturing, and converting qualified leads through outbound channels. The ideal candidate will have hands-on experience in email campaigns, LinkedIn outreach, and cold calling targeting international markets such as DACH, BENELUX, and the UK.

Key Responsibilities:

• Generate qualified B2B leads through cold calls, emails, and LinkedIn campaigns.
• Execute targeted email and LinkedIn outreach campaigns to build a strong sales pipeline.
• Manage follow-ups, schedule meetings, and support client acquisition activities.
• Maintain CRM data and provide weekly reports on lead quality and conversions.
• Collaborate with the sales and marketing team to improve campaign strategies and conversion rates.
• Ensure a minimum of 40 qualified leads per month are generated through outbound efforts.
• Identify new markets, decision-makers, and business opportunities across international regions.

Required Skills & Experience:

• 2–3 years of proven experience in B2B Lead Generation / Inside Sales.
• Strong communication and persuasion skills in English.
• Experience with international lead generation (especially DACH, BENELUX & UK markets).
• Proficiency in using LinkedIn Sales Navigator, CRM tools (HubSpot, Zoho, etc.), and email campaign tools.
• Ability to research, segment, and target the right prospects.
• Self-motivated, goal-oriented, and comfortable working with monthly lead targets.

About Us

Volopay is a Y Combinator-backed start-up that combines, corporate cards, bill payments, approvals, expense reimbursements, and accounting automation in one single platform. We empower businesses to manage, grow and succeed with our cross-platform solution that delivers more functionality across financial operations. We are trusted by some of the top investors in the world and are being awarded as one of the most influential fintech start-ups in South East Asia.

We are seeking a dedicated and experienced Customer Success Manager - India to ensure exceptional service delivery to our clients. As the Customer Support Manager, you will be responsible for managing client accounts, resolving inquiries through chat, liaising with product and service providers, and building scalable processes for future customer support team members. This role requires strong leadership skills, a customer-centric approach, and the ability to effectively collaborate with internal and external stakeholders.

Key Responsibilities:

• Client Account Management: Serve as the primary point of contact for designated SaaS and enterprise client accounts, fostering strong relationships and ensuring client satisfaction through timely and effective communication.
• Intercom Management: Oversee the Intercom platform to respond to customer inquiries, provide technical support, and address product-related questions or concerns in a timely and professional manner.
• Issue Resolution: Work closely with internal teams and external product/service providers to resolve customer queries, troubleshoot technical issues, and ensure timely resolution to maintain high levels of customer satisfaction.
• Process Development: Develop and implement efficient and scalable processes for managing customer support inquiries, including ticket management, escalation procedures, and knowledge base documentation.
• Team Leadership: Eventually lead, mentor, and coach the customer support team members, providing guidance, feedback, and support to ensure high performance and continuous improvement.
• Training and Onboarding: Develop comprehensive training materials and onboarding processes for new customer support team members, facilitating their integration into the team and ensuring alignment with service standards.
• Performance Monitoring: Monitor key performance metrics such as revenue growth of existing business. Once there is a team, also to measure response times, resolution rates, and customer satisfaction scores, and take proactive measures to address any areas for improvement.

Skills & Qualification

• Open to both freshers and experienced candidates. We are looking for someone who is quick to learn, adaptable, and able to work with minimal supervision. Prior experience in customer service or fintech is a plus but not mandatory.
• Intercom Expertise: Proficiency in using Intercom or similar customer support platforms to manage and respond to customer inquiries efficiently.
• Communication Skills: Excellent communication skills, both written and verbal, with the ability to articulate complex concepts in a clear and concise manner.
• Leadership Abilities: Strong leadership and team management skills, with the ability to inspire, and develop team members to achieve their full potential.
• Problem-Solving Skills: Strong problem-solving and critical-thinking abilities, with a proactive approach to identifying and resolving customer issues.
• Process Orientation: Experience in developing and implementing scalable processes and procedures to optimize customer support operations.
• Collaborative Nature: Ability to collaborate effectively with cross-functional teams, including product development, sales, and marketing, to address customer needs and drive customer success.
• Flexibility to support the UK market.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package including your health insurance.
• Remote work flexibility with a supportive and collaborative team environment.
• Opportunities for career advancement and professional development.

Our Culture

At Volopay, you'll thrive among passionate, talented individuals who bring their energy into everything they do. Our team's diversity is our strength, with musicians, entrepreneurs, athletes, and more contributing their unique talents. Picture a workplace that's not just about work, but about a shared journey. We value your independence and trust you with tasks, encouraging you to take ownership and find innovative solutions. Our culture is rooted in:

• Ownership: We believe in freedom with responsibility. You'll naturally take the lead and excel.
• Results: We're doers who overcome obstacles with a can-do attitude.
• Curiosity: Curious minds thrive here. Wear multiple hats and embrace new challenges.

Join our team and lead our customer support efforts to deliver exceptional service and drive customer satisfaction. If you are a proactive problem-solver with a passion for customer success and a desire to make a meaningful impact, we want to hear from you. Apply now to become our Customer Success Manager and play a key role in shaping the future of our customer support operations.

About the Job:

We are looking for a Content Writer, preferably a medical professional who has a passion for writing or a writer who found niche in healthcare industry, to create, edit and maintain high quality edit technical and marketing documents for internal and external use.

In this role, you will research, organize, write, and edit health Insurance related medical policies, technical and marketing & sales-related contents, as required.

Responsibilities:

As a Product Marketing Content Writer:

• Create, curate and syndicate content to increase brand awareness.
• Write storyboard and script content for digital and print channels for Sales and Marketing materials.
• Maintain a comprehensive library of technical terminology, standards, and documentation to unify communications.
• Plan future content in collaboration with management to maintain consistency and high-quality for future documentation.
• Proactively and strategically plan content to achieve business goals and user needs.
• Analyse documents to maintain continuity of style of content.
• Serve as writing consultant to other business segments as needed.

As a Technical Writer:

• Obtain a deep understanding of the Medical and Healthcare industry to summarize policy information into simple, polished, and engaging content for internal and external users.
• Write health insurance and medical related content that meets the business needs.
• Develop and maintain detailed repositories of appropriate reference materials in healthcare policies. 
• Research, develop and document technical design specifications and requirements documents and translate technical data into user-focused language.
• Gather information through research, subject matter experts and by reviewing technical requirements.
• Evaluate current content and develop innovative approaches for summarizations and improvement.
• Establish standards and protocols with team members for project documentation.
• Plan, develop, organize, write, and edit internal operational procedures, and training manuals.

Company Overview:

Replicant Systems is a dynamic startup focused on developing capabilities in hardware design solutions. We are dedicated to creating innovative products that push the boundaries of technology and enhance user experiences for clients in consumer electronics, power and aerospace & defence industries. 

Replicant Systems is founded by experienced entrepreneurs-turned-angel investors who operate their own family office for investments in Hyderabad, called Sunn91 Ventures.

Position Summary:

We are seeking a passionate and motivated Hardware Design Intern to join our team. This internship offers a unique opportunity to see the inner workings of a startup from the ground-up and gain hands-on experience in hardware design and business development.

Location: Hyderabad, on-site

Key Responsibilities:

- Contribute to market research, product ideation, prototyping, and testing

- Participate in brainstorming sessions and contribute innovative ideas to enhance product designs.

- Attend client meetings and gain invaluable insight interacting with CXO suite executives and upper management

- Assist in the design and development of hardware components and systems.

- Assist in the creation and review of schematics, PCB layouts, and technical documentation

- Support in the selection and evaluation of components and materials for hardware projects

Qualifications:

- Currently pursuing a degree in electronics and communications engineering (ECE), mechanical engineering or related field

- Strong understanding of basic electronics principles and circuit design fundamentals

- Proficiency in CAD tools such as AutoCad, Altium Designer, Eagle, or KiCad is preferred

- Familiarity with microcontroller programming and embedded systems is a plus

- Excellent problem-solving skills and attention to detail.

- Ability to work effectively in a team environment and adapt to changing project requirements.

- Excellent communication skills and ability to articulate ideas clearly.

Benefits:

- Gain valuable hands-on experience in hardware design within a startup environment

- Work closely with the founders who are dedicated to your professional growth

- Opportunity to contribute to real-world projects and see your ideas come to life

Duration:

This is a 3-month internship position with the potential for extension based on performance and mutual agreement.

As a Backend Developer for Amura, expect your days to be supercharged with challenges and excitement while building and mastering the core software with your own bare hands. You will be developing low-latency APIs and functions to exchange data between the server and the user ensuring high performance and responsiveness. You are going to work closely in developing challenging components like a chat application, event scheduler, and much more. We are looking for someone who comes alive while developing server-side application logic with good problem-solving skills.

Responsibilities

- Have an eye for building, maintaining, and creating a schema for RDBS.

- Define and communicate technical and design requirements.

- Build high-quality reusable code that can be used in the future.

- Work seamlessly in any IDEs like VS Code, WebStorm, etc.

- Work collaboratively with BA teams to ensure the requirement

criteria are met.

- Participate in the creative process. Thinking out of the box.

- Writing time-efficient, space-efficient, and generic code.

- Oversee all technical challenges that might occur during development.

- Delivering user story development as per acceptance criteria.

- Preparing LLD (Low-level document) on a solution or a component for better understanding to another developer.

- Participate in the entire application life cycle focusing on coding and debugging.

- Learn about new technologies and stay up to date with current best practices.

Requirements-

- Hands-on backend web development experience.

- 7+ years of relevant experience

- Decent understanding of Git, and Bit Bucket.

- Excellent grip on node JS/express JS, like how nodeJS/expressJS works, behind the scenes.

- A person who thinks like a compiler.

- Good problem-solving skills through JavaScript /Typescript.

- Ability to resolve a real-time problem through code.

- Familiar with Agile software development.

- Good understanding of JSON.

- Matured enough to consume and make API calls.

- Experience with issue tracking, and bug tracking tools like JIRA, and Azure DevOps.

- Working on any cloud services like AWS, or Azure would be an added advantage.

- Good at estimating ETA and also good at delivering by ETA.

- Be up for anything. A can-do attitude.

- Not just restricted to the backend.

What is our technology stack?

We have used top-notch technologies to build our product. We use React JS for web apps and react native for mobile apps. Both the frameworks are coded in typescript. We use AWS lambdas, ECS, and API Gateway for hosting our backend services. All the services are written in Node JS/Express JS. We use a wide variety of AWS services like Dynamo DB, S3, Cognito, SNS, SQS, CloudFront, etc. We use Figma for UI/UX design and wireframing.

Are there any technologies you want me to be good with? Yes, we expect you to be good in node Js

Here are answers to some questions you may have:

Who is Amura?

We are a health start-up with a presence in multiple countries

How old are you?

5 years

What is special about you?

Our clients. The Amura protocol is an intensive health program to follow and execute and the clients who choose to go through the journey are the most special. Next comes our team. The Amura Team is one filled with brilliant minds, brimming with creativity be it in operations, medical, or marketing. You can be one among them. Come and explore.

What is special about working with you?

You will grow crazy fast. As a rule of thumb, you can expect 5 years of growth for every year you are with us. But beware, growth like that cannot be achieved with life as usual. / But beware, growth like that cannot be achieved by any ordinary person.

What kind of people are you looking to add to your team?

We are looking for people who, when allowed to have a measurable

impact on the world will take it. Who value human life and are willing to work tirelessly on not only improving themselves for their own sake but for the benefit of everyone in the world. We work on the edge of our own best, striving to find what could come next in our growth. Anyone who joins the team will not only find the challenges they need to push

them, but also will have Amura at their back for support and guidance.

Is this a WFH role?

If you are in a role where you keep pushing your envelope every day, you are going to be asked to come to the office. But if you are in a role that calls for doing stuff that you are already very proficient in, you will be required to be in the

Where is your office?

Chennai (ECR)

Do you have an online presence?

https://amura.ai (we are @AmuraHealth on all social media)

Perks I get when I join Amura?

Health is the hardware of success. Amura has a one-of-its-kind performance health program. It has helped thousands of people to grow and flourish in dimensions that are important to them. Everyone in Team Amura, and their dependents, get all of our medical knowledge and services at no cost. This is very unique to Amura. Until you speak with one of us, you can never know what an unbelievable power-up it can be.

• Designing and implementing the overall recruiting strategy.
• Interacting with stakeholders and clients for understanding requirements, drafting JDs, interviews and negotiating results (where necessary).
• Sourcing and attracting candidates by using databases, social media etc.
• Conducting interviews and filtering candidates for open positions.
• Negotiating salaries and joining dates.
• Onboarding.

SAP APO Consultant 

Minimum 6+ year of Experience, relevant 5+ years as SAP APO Consultant.
Having an experience in DP andd SNP module
Minimum 2 end to end implementation is Mandatory
• This is for a support project, we are looking for candidates with minimum of 1 Implementation, Rollout, Support, upgrade, enhancements and various areas with implementation
• For users globally to ensure decent project delivery, service delivery, incident management, problem management, and change management.
• Analyse the systems and work directly with users to define system requirements, design and propose solutions, configure the software and train employees.
• Performing day-to-day maintenance on the SAP system, as well as installing new upgrades and testing for bugs, besides system configuration and data migration.
• Optimizing the system for easy use, and training employees in its functions and support all new required business improvements, changes and propose the integrated best-fit design to these new or changed Business Processes without impacting other regions.
• Meeting directly with users to find out their SAP-related needs and incorporate these needs into a cohesive plan