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As a Sales Manager, you will be developing key customer relationships and providing simple /low-level tech troubleshooting to customers with the goal to keep customers satisfied with the business products.
- Carrying a target for each product : Building leads, making a pitch, presenting a proposal, following up
- Generating target revenue for all solutions /courses offered by the company.
- Devising new selling strategies and improving current sales processes.
- Building an instant connect with new customers and on boarding them onto the platform
- Supporting, responding, or escalating any issues, or red flags to the appropriate team
- Ensuring team achieves productivity and quality roster adherence
- Collaborating regularly with sales team to discuss best practices, business and market trends, and review qualification approach to maximize opportunities
- Continuously managing the performance and development of the team through proper coaching and feedback, development of sales skills, competitive positioning, motivation, goal setting and general direction
- Engaging with customers on a periodic basis to understand their feedback on the platform, what is going well, and what can improved
- Working towards avoiding last-minute surprises and potentially lose a customer / renewal
- Meticulously logging all interactions with customers onto the CRM platform in order to be completely transparent about the status of the customer relationship
What you need to have:
- 3-4 years of experience in Ed tech Sales with a proven history in managing a team
- Edtech Sales Experience is highly preferred
- Highly organized and able to multi-task
- Excellent communication and interpersonal skills
- Knowledge of customer success processes
- Patient and active listener
- Passion for service
- People Management and sales/customer service experience preferred
A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.
- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.
- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.
- Collaborate with IT teams to implement new technologies and improve existing systems.
- Provide training and support to users on new software applications and tools.
- Assist in the setup and deployment of new workstations and peripherals.
- Monitor and maintain system performance, applying updates and patches as necessary.
- Document technical procedures and solutions for future reference.
Qualifications:
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.
- Proven experience in a desktop support role or similar technical support position.
- Strong knowledge of Windows and macOS operating systems, as well as common software applications.
- Familiarity with networking concepts and troubleshooting techniques.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written, with a customer-focused attitude.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.
Adobe IllustratorGraphic Designer & Video Editor
Location: near Khan Market, Delhi (Full Time)
Agency: The Brand Concierge
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Responsibilities:
Design engaging creatives for social media, ads, websites, and brand collaterals with a luxury-first approach.
- Conceptualize and execute short-form video content (reels, motion graphics, simple edits) that feel premium and polished.
- Translate brand stories into visuals that stand out — original layouts, strong typography, and fresh perspectives.
- Stay updated on global design and luxury branding trends, and bring that inspiration into our work.
- Collaborate closely with content and strategy teams to ensure design amplifies brand narratives.
- Guide and mentor junior designers/interns where needed.
- Balance multiple projects with strong attention to detail and timely delivery.
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Requirements:
- 2+ years of design experience (boutique agencies or luxury/premium brands)
- A strong portfolio that shows originality, not just template-driven design.
- Comfort across Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, and basic motion/video tools(After Effects / Premiere Pro / Canva video editing).
- A sharp eye for luxury aesthetics: clean layouts, typography, spacing, color palettes.
- Strong sense of visual storytelling — from static posts to scroll-stopping videos.
- Team player, but with independent thinking and initiative.
We are looking for a person who has an understanding of PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling and a good knowledge on GDS. This dynamic position requires a blend of customer service excellence and revenue generation acumen.
Roles & Responsibilities:
● Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds and cancellation.
● Execute changes, rescheduling and modification as per customer requirements.
● Coordinated effectively with airlines and customers over the phone.
● Provide exceptional service by addressing inquiries and resolving issues.
● Research and compare fares to secure the best possible pricing for corporate clients,
considering negotiated rates and preferred airlines.
● Provide exceptional customer service to corporate clients, addressing inquiries, resolving
issues, and offering proactive solutions.
● Effectively communicate with clients, airlines, and other travel partners.
Requirements:
● Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.
● Demonstrate proficiency in managing both international and domestic ticketing operations.
● Strong understanding of city codes, airport codes, and airline hubs.
● Excellent communication skill in both written and verbal formats.
● Willingness to work in rotational shifts, including nights and weekends.
If you love interacting with high-net worth people, and maintaining strong long-term relationships, this is the position for you!
The WH/TL is a dynamic professional with experience in Business Development, Portfolio Management & Client Relationship Management in the Financial Services sector. (S)he would be responsible for driving teams to exceed sales targets and client relationship management by delivering the best standards of services.(S)he would be helping the teams to establish strong ties with them by designing & implementing their financial plans; and then by ensuring that they receive and execute on the right advice. (S)he would be a business manager as he would be responsible for P&L of his team.
Wealth Management, Financial Services, Broking
Responsible for development and management of respective zone teams, comprising Team Leaders, RMS
Responsibilities:
Handling a team of Wealth Managers and planning and achieving Sales Targets for Wealth Management products through the team by motivating, Inspiring and providing guidance to the team to keep the performance levels high
Maintaining profitability targets by ensuring good IRR and cross sell
Identifying streams for revenue growth & developing business plans to build consumer preference
Responsible for creation a client base in direct equity by acquiring new Private Wealth / HNI Clients / Corporate clients by interacting & developing rapport with all external/internal constituents of client at all levels; for maximum client retention & achievement of revenues
Monitoring client’s portfolio performance and rendering sustained advisory services for securing high ROI
Proven track record of establishing systems/ procedures, thereby contributing in a major way towards augmented growth and profitability level
Fulfilling the compliance standards in Financial Planning, Asset Allocation and Product Sales and managing Delinquencies by ensuring proper Sales Process
Recruiting, training and ensuring seamless induction to the newly joined team members and managing attrition within the team
To ensure achievement of acquisition ,activation and other Cross sell targets .To also ensure achievement of sub targets within acquisition with a special focus on Premium segment customers
To ensure achievement of business and revenue targets attributed for the company.
Conduct performance reviews for effective monitoring and measuring of results.
Qualifications: Graduate/ MBA/PGDM in Finance
- Ability and desire to sales
- Convincing and influencing ability
- Sale the company's products like Website, CRM, Portal, Digital Marketing
- Must understand the use of technology for travel companies
- Make travel professional understand how technology can help them to drive a successful travel business
- Maintain good relationships with existing clients, gaining repeat business wherever possible
- A positive, confident, and determined approach.
- Resilience and the ability to cope with rejection.
- Negotiate, close deals and handle complaints or objections.
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
What you will do:
- Proactively working on reporting and analytics of our ongoing projects for best of impact outcomes
- Preparing data for analysis including building repeatable and well-documented processes to create new analyses of data; conducting data analysis for our projects and development impact tracking and identifying patterns, questions, and areas for further analysis
- Setting up reporting systems for all products to ensure best of transparency, focus on performance and value creation
- Managing impact management processes across the organization with a clear timelines and schedule as well as active communication to internal and external stakeholders in an organized and dependable manner
- Ensuring coordination between staff and stakeholders including dialogues, meetings, presentations as may be required to ensure successful, meaningful and impactful project delivery
- Ensuring the Project operations team has an effective Impact management framework for creating and maintaining relationships with the community
- Jointly focussing on growing the outreach and impact of our work in social edtech
- Creating deep impact reports for every project using Excel, Word and PPT based on specific project deliverables, direct and indirect impact as required for each of the projects and creating collaterals, creatives, mailers and videos of progress, updates, storytelling on Impact to engage our stakeholders
Desired Candidate Profile
What you need to have:- Working knowledge of different approaches to program evaluation and assessment
- Excellent writing skills and command over the English language
- Strong analytical skills, ability to think laterally and detail oriented and with a high level of curiosity and interesting researching projects
- Excellent documentation and reporting abilities to create informative and good reports and data sheets using Word, PPTs etc. along with Advanced Excel and data management skills
- Proven track record of displaying a high degree of self-initiative
- Ability to create videos and collaterals using images and short video clips
Shift:- Night
Responsibilities
- Design conversational chatbots using state of the art technology
- Collaborate with the senior team (System Architect and Senior Programmer) on application architecture design and decision-making
- Clean / analyze data coming from bot conversation
- Define recurring questions that can be handled automatically / defined by the client
- Improve dialog flow to handle those recurring questions / develop new actions
- Help with the handling of multilingual support
- Develop internal testing tools
Objective C
Swift
iOS App Development● Ability to design and implement and maintain highly complex systems and subsystems.
● Writing well-designed, testable and efficient code.
● Designing and developing advanced applications for the iOS platform.
● Troubleshoot, debug and optimize existing applications.
Requirements:
● Bachelor's degree in Computer Science or equivalent
● Proficient with Objective-C and Swift, Core Data, Core Animation, Networking
● Experience with performance and memory tuning with tools
● Familiarity with push notifications, MVVM
Python
Django
FlaskThe ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a senior developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.
Responsibilities:
- Writing clean, high-quality, high-performance, maintainable code
- Develop and support software including applications, database integration, interfaces, and new functionality enhancements
- Coordinate cross-functionally to insure project meets business objectives and compliance standards
- Support test and deployment of new products and features
- Participate in code reviews
Requirements:
- B.Tech from Tier 1 College.
- 3+ yrs of experience, at least 2 yrs of experience with Python and Django.
- Expertise in Object Oriented Design, Database Design, and XML Schema
- Experience with Agile or Scrum software development methodologies
- Ability to multi-task, organise, and prioritise work
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