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As a Sales Manager, you will be developing key customer relationships and providing simple /low-level tech troubleshooting to customers with the goal to keep customers satisfied with the business products.
- Carrying a target for each product : Building leads, making a pitch, presenting a proposal, following up
- Generating target revenue for all solutions /courses offered by the company.
- Devising new selling strategies and improving current sales processes.
- Building an instant connect with new customers and on boarding them onto the platform
- Supporting, responding, or escalating any issues, or red flags to the appropriate team
- Ensuring team achieves productivity and quality roster adherence
- Collaborating regularly with sales team to discuss best practices, business and market trends, and review qualification approach to maximize opportunities
- Continuously managing the performance and development of the team through proper coaching and feedback, development of sales skills, competitive positioning, motivation, goal setting and general direction
- Engaging with customers on a periodic basis to understand their feedback on the platform, what is going well, and what can improved
- Working towards avoiding last-minute surprises and potentially lose a customer / renewal
- Meticulously logging all interactions with customers onto the CRM platform in order to be completely transparent about the status of the customer relationship
What you need to have:
- 3-4 years of experience in Ed tech Sales with a proven history in managing a team
- Edtech Sales Experience is highly preferred
- Highly organized and able to multi-task
- Excellent communication and interpersonal skills
- Knowledge of customer success processes
- Patient and active listener
- Passion for service
- People Management and sales/customer service experience preferred
Responsibilities:
- Design, develop, and maintain robust and scalable web applications.
- Write clean, efficient, and well-documented code.
- Collaborate with designers, product managers, and other developers to define and implement features.
- Develop and consume RESTful APIs.
- Implement front-end user interfaces using modern JavaScript frameworks.
- Manage and optimize database performance.
- Troubleshoot and debug issues across the full stack.
- Participate in code reviews and contribute to improving development processes.
- Stay up-to-date with the latest web development technologies and trends.
- Deploy and maintain applications on cloud platforms (e.g., AWS, Azure, GCP).
- Implement unit and integration tests.
- Contribute to technical documentation.
- Identify target audience and grow our email list
- Design and implement direct email marketing campaigns
- Proofread emails for clarity, grammar and spelling
- Ensure mobile-friendly email templates
- Write newsletters including all company updates
- Upgrade our email templates using graphics, personalization and advanced features
- Ensure prompt and accurate communication with clients via email to minimize unsubscribes
- Create email databases for lead generation
- Analyze campaign performance and suggest improvements
- Report on sales revenue generated from email marketing efforts
- Ensure emails follow industry policies and best practices

Senior / Lead Full Stack or Frontend Engineer
Full Time, Permanent
Location: Bangalore (Currently Remote, Post Pandemic you need to relocate)
Hiring for a Series E, 3.1 Billion Dollar rapidly growing organisation focused on payments, marketing and customer loyalty.
- To take ownership of delivering performant, scalable and high quality cloud based software, both frontend and backend side.
- Code reviews.
- Mentoring Team members to develop in line with product requirements.
- Collaborate with Senior Architect for design and technology choices for product development roadmap.
- Thorough knowledge of developing cloud based software including backend apis and react/angular based frontend.
- Thorough knowledge of scalable design patterns and message based systems such as Kafka, RabbitMq, Redis, MongoDB, ORM, Sql etc.
- Experience with AWS services such as S3, IAM, Lambda etc.
- Expert level coding skills in NodeJs,TypeScript,Scala,ReactJs,Angular.
- Eye for user centric mobile first designs on the frontend.
- Experience with hybrid frontends such as react-native, electronJs is a plus.


EXPERTISE AND QUALIFICATIONS
- 14+ years of experience in Software Engineering with at least 6+ years as a Lead Enterprise Architect preferably in a software product company
- High technical credibility - ability to lead technical brainstorming, take decisions and push for the best solution to a problem
- Experience in architecting Microservices based E2E Enterprise Applications
- Experience in UI technologies such as Angular, Node.js or Fullstack technology is desirable
- Experience with NoSQL technologies (MongoDB, Neo4j etc.)
- Elastic Search, Kibana, ELK, Logstash.
- Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
- Exposure in SaaS cloud-based platform.
- Experience on Docker, Kubernetes etc.
- Experience in planning, designing, developing and delivering Enterprise Software using Agile Methodology
- Key Programming Skills: Java, J2EE with cutting edge technologies
- Hands-on technical leadership with proven ability to recruit and mentor high performance talents including Architects, Technical Leads, Developers
- Excellent team building, mentoring and coaching skills are a must-have
- A proven track record of consistently setting and achieving high standards
Five Reasons Why You Should Join Zycus
1. Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
2. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
4. Get a Global Exposure: You get to work and deal with our global customers.
5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-
to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Responsibilities:
- PL ownership: Drive and ensure 100% achievement of the targeted sales numbers of the categories.
- Ensure Profitability by negotiating the best category margins, securing marketing support from brands, and focusing on delivering the budgeted top-line and bottom-line.
- Assortment planning: Ensure we have a competitive catalog compared to other players across brands and sub-categories globally.
- Customer Experience: Anticipate and create solutions for customer pain points. Should be able to resolve customer escalations and deliver on the expected NPS for the category.
- Category marketing: Create weekly, monthly, and quarterly calendars Have joint marketing plans signed off with partner brands, execute the plan in coordination with the internal team
- Operational efficiency: Work with cross-functional teams like CS, Finance, Sales to ensure a smooth functioning system and to be able to deliver on the required set of parameters measured across each function
Following skills are mandatory:
- 5-10 years of experience in global category roles, preferably digital categories like gift cards, perks, deals, experiences, loans, insurance, merchandise etc.
- Hands-on in Sales, Operations, Catalog and Category Management.
- Strong analytical aptitude in problem-solving, multi-tasker, critical thinker, and a tactical executioner with a proven track record of finding solutions to business problems.
- Good communication and team management skills.
- Engineering + MBA from reputed colleges would be preferred.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum.
Responsible for the overall direction, coordination, implementation, execution, control and completion of specified projects ensuring consistency with project management governance.
- Overseeing the total project list and in particular the key critical projects
- Sharing project status with senior management on a regular basis
- Resolves complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes.
- Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables.
- May supervise day-to-day work of junior level employees, but will not typically have formal management role.
- Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
- Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
- Ensures resources are assigned to project & monitor commitment.
- Ensures change control is executed throughout project.
- Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition.
- Tracks actual project costs, identify variances, and reforecast project costs as needed.
- Measures project management performance against standards.
- Ensures appropriate project staffing levels.
- Establishes project communication needs and create project communication plan.
- Creates the project risk management plan.
- Partners with cross function peers to create, administer, track, and eventually close project contracts.
- Client conversation and onboarding experience in middle office or portfolio accounting area
- PMP certified candidate is preferable..

• Developing games in the Unity engine
• Implementing game functionality as per communicated design
• Coordinating with the team
• Developing & maintaining efficient, reusable, and reliable code for games
• Playing, researching, & ideating for the new games
Requirements :
• 1 to 3 years of game development experience.
• Strong understanding of object-oriented programming, Familiarity with current design and architectural patterns.
• Excellent knowledge of Unity, including scripting, textures, animation and GUI styles. Excellent Knowledge of Physics for 3D game play elements.
• Experience with Game Physics and Particle systems.
• Hands on experience in integrating multiple 3rd party plugins in unity/android ios.
• Good capacity for teamwork & strong ability to resolve problems and conflicts
• Optimization, profiling, debugging



