As a Sales Manager, you will be developing key customer relationships and providing simple /low-level tech troubleshooting to customers with the goal to keep customers satisfied with the business products.
- Carrying a target for each product : Building leads, making a pitch, presenting a proposal, following up
- Generating target revenue for all solutions /courses offered by the company.
- Devising new selling strategies and improving current sales processes.
- Building an instant connect with new customers and on boarding them onto the platform
- Supporting, responding, or escalating any issues, or red flags to the appropriate team
- Ensuring team achieves productivity and quality roster adherence
- Collaborating regularly with sales team to discuss best practices, business and market trends, and review qualification approach to maximize opportunities
- Continuously managing the performance and development of the team through proper coaching and feedback, development of sales skills, competitive positioning, motivation, goal setting and general direction
- Engaging with customers on a periodic basis to understand their feedback on the platform, what is going well, and what can improved
- Working towards avoiding last-minute surprises and potentially lose a customer / renewal
- Meticulously logging all interactions with customers onto the CRM platform in order to be completely transparent about the status of the customer relationship
What you need to have:
- 3-4 years of experience in Ed tech Sales with a proven history in managing a team
- Edtech Sales Experience is highly preferred
- Highly organized and able to multi-task
- Excellent communication and interpersonal skills
- Knowledge of customer success processes
- Patient and active listener
- Passion for service
- People Management and sales/customer service experience preferred
Similar jobs
Role: Career Counsellors / Inside Sales Managers
Location: Mumbai (Lower Parel / Thane)
Who are we?
We are a learner-centric global EdTech company that transforms people's passion into profession through new-age, future-ready and industry-relevant education. We equip learners with cutting-edge skills and qualifications so they can #StayRelevant in a transforming global landscape.
Who are we looking for?
A Career Counsellor who can join our young and vibrant team. If you are someone who has the gift of the gab and wants to transform the higher education sector, we would love to hear from you. As part of our team, you will be in the forefront of transformative initiatives in higher education and a valuable resource who will directly contribute to and benefit from our growth.
Roles and Responsibilities:
● Connect daily with 80-100 working professionals on calls. Accordingly, generate and track leads via CRM databases. (Minimum 120 minutes of talktime.)
● Understand each student's area of interest, build rapport and identify avenues of upskilling.
● Provide comprehensive information about available programs to students via phone calls, emails, WhatsApp, etc.
● Diligently complete daily tasks and achieve weekly/monthly targets.
Qualifications:
● Excellent communication skills and the ability to steer conversations.
● Bachelor's degree in any discipline.
● Candidates from the Education, Insurance, EdTech, BPO, KPO and BFSI sectors will be given preference.
● Freshers can also apply.
Only candidates from Mumbai are eligible to apply.
Requirements:
● Age: 18 - 30 years
● Job Timings - 10.00 am - 7.30 pm (Monday - Saturday)
Candidate must have his / her own laptop.
Yangpoo Executive Education provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type as per Indian laws.
~Lead conversion
~Revenue generation
~Proactively identifying cross-selling /Up-selling process with the existing ~customers
- Work Mode: Bangalore (Work from Office)
- Qualification: Graduation (Tech Background Preferable)
Job description:
- Conduct market research to identify selling possibilities and evaluate customer needs
- Actively seek out new sales opportunities through cold calling, networking and social media
- Set up meetings with potential clients and listen to their wishes and concerns
- Ground level sales, by approaching the target audience directly - based on target audience (people with pets, product vendors or service providers in the industry)
- Association with Service providers to get them registered on Petkonnect. For example, Groomers, Trainers etc.
- Prepare and deliver appropriate presentations on products and services
- Create frequent reviews and reports with sales and financial data
- Ensure the availability of stock for sales and demonstrations
- Participate on behalf of the company in exhibitions or conferences
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
- Work with, and achieve monthly sales targets
- Handle customer queries, if any
Requirements:
- Proven experience as a Sales Executive or relevant role
- Proficiency in English
- Excellent knowledge of MS Office
- Hands-on experience with CRM software is a plus
- Thorough understanding of marketing and negotiating techniques
- Fast learner and passion for sales
- Aptitude in delivering attractive presentations
Qualifications:
any degree other than b.com, ie. BMS, BBA, CRM, M.com or any other Bachelors / Diploma having sales and marketing as primary subjects. E-Commerce background.
Candidates should have experience into field sales
Core sales Experience
Lead generation
Technical Sales Engineer
Should be from Mechanical Background.
Able to achieve sales Target
Interested candidates please apply ASAP.
Job description
Role Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Key Responsibilities
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements.
Skill and Competencies required:
Functional
- Business Knowledge Process Knowledge
- Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word
Behavioral
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn
Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain
Salary and Benefits
- Fixed Salary Rs. 1.5 LPA to Rs 2.00 LPA per Annum plus
- Incentive Rs. 36000/- to Rs.60000/- per Annum
- Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
- Opportunities to learn and grow with the Company
Sales Specialist
(Outbound Sales Specialist)
Experience - 3 to 4 years
Location - Pune & Bangalore
We are looking for a talented and competitive Sales Specialist who thrives in a quick sales cycle environment. If you're someone who loves travelling and has a strong desire to make a career in IT Sales, then you have reached the right place. The ideal candidate should have the hunger to perform consistently and meet expectations. You must be comfortable meeting end customers and discuss and understand mobility requirements.
Key Responsibilities
The individual role that you’ll play in our team:
- Establish and meet annual sales quotas for regions and territories; projecting expected sales volume for direct & through partner accounts.
- Meeting end customers to discuss their IT Mobility needs and requirements, Should be able to map customer organigram and propose the solution based on needs.
- Should be able to manage OEMs/Reseller/System Integration Partners for product promotion and push for targets.
- Should be ready for Travels within South India regions.
- Manage existing and potential new accounts as well as provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process.
- Should be a team player and working with Internal stakeholders/Allied teams.
- Develop and implement new sales initiatives, strategies and programs to capture new customers
- Should be good at communication, Knowledge on using CRM is an added advantage.
- Maintain records of all sales leads and customer accounts
- Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs.
- Develop and sustain knowledge of Product features,offerings and associated technologies.
- You will need to be proactive and manage your own sales pipeline.
What we want to see in the potential Candidate
- Strong verbal and written communication skills.
- Excellent selling and negotiation skills
- Great listening skills and a desire to learn proper consultative selling techniques.
- Sound knowledge of IT Mobility industry
- Self starter
- High-energy and positive attitude
- Ability to quickly learn and apply new information in customer-facing scenarios
- The ability to write reports and proposals
- The capacity to work well on your own or in a team
- The ability to manage your time and plan your day effectively
- Should have prior experience with a B2B product company
- Has good experience in SAAS B2B sales would be an added advantage
- MDM Domain understanding would be an added advantage.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.