ikonsult Hr

Tech Prescient is a premium Software Product Engineering Services company, deeply passionate about customer success! Quality and Customer Delight is at the core of everything we do.

What differentiates us is our obsession with the quality of work we produce. Customers work with us because of our technical expertise, transparent and agile processes and unflinching attention to detail in our work. Client success is at the core of what we do.

Our vision is to be the most reliable and trusted development partner for our customers. We are extremely customer-centric, take pride in what we build and are literally obsessed with the quality of work we do for our customers.

We partner with our clients at all stages including ideation, design, development, testing, deployment, and support.

We are the fastest growing all-in-one platform for SMB's and digital marketing agencies. We offer services related to CRM, Email, 2-way SMS, phone system, Facebook, Instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!

We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.

About HighLevel:  

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Team:

Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success

Some of the perks we offer:

• 100 % remote
• Uncapped leave policy
• WFH setup
• Champion big problems

Certa’s no-code platform makes it easy to digitize and manage the lifecycle of all your suppliers, partners, and customers. With automated onboarding, contract lifecycle management, and ESG management, Certa eliminates the procurement bottleneck and allows companies to onboard third-parties 3x faster.

Raising Superstars is an edtech company focused on early childhood development (0-6 years). They provide home-based learning programs using their "Prodigy Framework" which takes only 5 minutes per day. The company was recently ranked #4 globally by TIME Magazine in their list of upcoming education companies.

Bits In Glass (BIG) is an award-winning software consulting firm that helps organizations improve operations and drive better customer experiences. They specialize in business process automation consulting, helping clients unlock the potential of their people, processes, and data.

K One Ventures is a Technology Services Start-Up formally Recognized by Government of India - DIPP12489. Interests in multiple verticals like School (k12 seg-ment), Colleges, Restaurants, Airlines, Online testing for retail users. The key differentiator is the Services model (SAS), brilliant User Interface & quick support.

SchoolBellQ*: SchoolBellQ* All Managed service, ready to use: Numerous automation services to improve their internal efficiency and operations. Managed Services' Model: Trained & dedicated resources provided at school premises for all essential school administration function.

Take Any Test:

Our Online test solutions comes packed with AI (Artificial Intelligence) based Auto Proctoring with an option to switch to auto-proctoring anytime. It has ability to compose randomised tests from the same question bank ensuring users get different question papers and yet confirming to same parameters as decided by the examiner.

HR Infinity: Human Resources Management System (HRMS) envisages automating transaction relating to personnel matters. HRMS software will act as the definite solution to run all the HR management operations of your company.

Recruit Eazy: Our algorithms based on key drivers of vacancies for each level and profile is capable of giving the vacancie sto be filled. In addition to the logic based vacancies, our system allows to create vacancies manually also. Manual vacancies may be required in case of expansion or addition of new departments which are currently not reflected in the drivers used in algorithm.

IoTs: We also have demonstrated capability to work with IOT (Internet of Things) and integrate them with our automation systems like RFID cards, Biometric Attendance & Live Bus tracking through GPS integration

Social Media Tracking: We have also built an very progressive social media tracking system that helps organisation elicit cooperation from there internal team/employees to increase engagement of their Employees on the official social media posts Facebook, Twitter, Instagram and Linked in.

Feedback Management:

• A comprehensive feedback system with a world-class app for capturing & processing all types of service feedback
• Design & Customize questionnaires anytime effortlessly
• Engage patrons, connect on social media
• Marketing Promotions: Leveraging transactions history for revenue yielding promos
• Reduce silent customer churn
• Payment options on Table (NFC & OCR)
• Service support, Incisive insights & Analytics to detect & address RCA.
• Reach out unhappy customers rating services as low due to poor experience.

Lead Management:

• Digital Marketing combined with lead management in a multiple counsellor environment.
• Verified leads through OTP Combines the power instant online tests
• Real-time lead transmission to counsellors on SMS & email to reduce TAT & get higher conversions.
• Auto lead allocation based on counsellor performance
• Campaign Performance analysis to evaluate channel effectiveness

Visitor Management:

• A complete visitor management solution, features with:
• Capture & verify incoming visitor photograph
• OTP based authentication
• Building & Syncing the accurate database of visitors
• Optional Approval from the visited person
• Pre-appointment exemption
• Storage & Retrieval of Records