Business Development Intern

Responsibilities:

• Develop and maintain dynamic websites and web applications using PHP, HTML, CSS, JavaScript, and other relevant technologies.
• Proficient in frontend frameworks and libraries like HTML, CSS, Bootstrap, jquery, ajax.
• Design and implement both static and dynamic websites catering to client requirements.
• Create and maintain Content Management Systems (CMS) and Customer Relationship Management Systems (CRM).
• Utilize problem-solving skills to troubleshoot and resolve issues in existing web applications.
• Collaborate with cross-functional teams to ensure effective communication and successful project delivery.
• Keep abreast of industry trends and emerging technologies to continually improve development processes.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or relevant field.
• Proven work experience as a PHP/ CodeIgniter Developer with a strong understanding of frontend and backend development.
• Expertise in creating static and dynamic websites, along with hands-on experience in CRM development.
• Strong problem-solving skills with the ability to analyse and resolve complex issues efficiently.
• In-depth knowledge of PHP frameworks such as CodeIgniter and Laravel, RESTfull APIs.
• Familiarity with version control systems (e.g., Git) and agile methodologies.
• Excellent communication skills and the ability to work in a collaborative team environment.
• Proficiency in MySQL, SQL
• Should be able to integrate thirdparty APIs

Preferred Qualifications:

• Experience in deploying and managing web applications on different hosting platforms.

Be part of a team that is enthusiastic and passionate about Professional Course that changes a Graduates life. Your work will definitely have a positive impact on both educators and students.

You will be responsible for : 

• Interact with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe.
• Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
• Achieving the weekly targets in a high pressure performance driven competitive environment.
• Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Team Lead in order to optimize lead closure
• To develop and maintain a positive working relationship with the students from countries all over the world
• Complete KRA’s/Daily tasks & milestones allocated by the Team Lead
• Constantly identifying potential to upsell to existing clients through giving the best post sales service

What are we looking for?

• Excellent written and spoken communication skills (English proficiency)
• Exceptional communicator and influencer who can deliver excellent sales pitch
• Result driven with experience of extremely target centric job
• Strong sales bent of mind, in order to understand and effectively communicate what ITLH is offering to its prospective students and close applications
• Approachable and vibrant personality 
• Individual passionate about driving a change in education space
• Have a knack for incentive-driven sales
• Ability to approach any situation with patience and very strong empathy
• Self-learners with high grasping ability
• Passion to deliver the highest levels of customer service at all times
• Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
• Experience: Minimum 1+ years experience in inside sales or tele-sales 
• Edutech experience is an add-on
• Experience within Startup Experience would be a strong advantage
• Should have android mobile, personal Laptop and good Internet connectivity
• 6days working
• Attractive incentives and perks 
• Work from home available

Job Description

• Minimum 3+ yrs of Experience in DevOps with AWS Platform

• Strong AWS knowledge and experience

• Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)

• Experience with IAC tools Terraform

• Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)

• Significant experience with Linux operating system environments

• Experience with infrastructure scripting solutions such as Python/Shell scripting

• Must have experience in designing Infrastructure automation framework.

• Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)

• Excellent problem-solving, Log Analysis and troubleshooting skills

• Experience in setting up centralized logging for system (EKS, EC2) and application

• Process-oriented with great documentation skills

• Ability to work effectively within a team and with minimal supervision

Requirements:

• Retrieve Data from Databases

SSRS developers optimize SQL server queries to retrieve data efficiently and quickly. As

teams submit requests for different ways of doing things, SSRS developers work with them to find solutions that meet their needs.

• Design Data Solutions

To create and design best-practice data warehouse solutions that support business reporting tasks. This is achieved using different programs and software, such as Microsoft Excel, MS SQL Server, and Tableau.

• Create and Maintain Reporting Processes

To maintain a record of the different reporting processes in place. Evolve ways & means for a more effective data management.

• Resolve IT and Data Issues
• Provide Delivery Plans and Estimates for Projects

• Managing clients by working closely with them and understanding their business needs and challenges
• On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
• Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
• Educating and promoting the company’s services to the clients
• Acting as the point-of-contact for the clients and also mediating between the clients and the company
• Handling and solving escalations from clients, as and when received and making sure the client account is retained
• Renewing subscriptions on a timely-basis
• Compiling and presenting reports to the business by maintaining and managing relevant data
• Managing a team of customer success executives and leading them towards achieving the business goals
• Partnering and working closely with internal teams to meet the business needs of the customers

What you need to have:

• Graduation is a must
• Relevant experience in customer success management and also experienced in handling a team
• B2B SaaS background
• Willingness to work 6-days a week
• Excellent communication and presentation skills
• An analytical mindset and also go-getter attitude
• Expertise in MS Suite
• Min experience of 2 years

How would you leverage your technical expertise to create extraordinary impact for our clients?

ThoughtWorks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.

Our developers have been contributing code to major organizations and open source projects for over 25 years. They’ve also been writing books, speaking at conferences and helping push software development forward, changing companies and even industries along the way. 

You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day.

For a team to thrive, it needs active collaboration and room for healthy, respectful debate. Senior Developers are the technologists who cultivate this environment while driving teams toward delivering on an ambitious tech vision and acting as mentors for more junior-level consultants. They leverage their deep technical knowledge to solve more complex business problems and actively assess their team’s health, code quality and nonfunctional pipelines. 

You’ll spend time on the following:

• You will use continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible.
• You will work in collaborative, value-driven teams to build innovative customer experiences for our clients
• Create large-scale distributed systems out of microservices
• You will apply the latest technology thinking from our tech radar to solve client problems
• Efficiently utilize DevOps tools and practices to build and deploy software
• You will lead or take part in the entire cycle of software consulting and delivery from ideation to deployment and everything in between
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills 

Here’s what we’re looking for:

• You have at least 5 years of experience with two or more development languages such as Java, C#, or Ruby
• You can skillfully write high-quality, well-tested code and you are comfortable with Object-Oriented programming
• Presence in the external tech community: you proactively share your expertise with others via speaking engagements, contributions to open source, blogs and more
• Comfortability with Agile methods, such as Extreme Programming (XP), Scrum and/or Kanban
• You enjoy influencing others and always advocate for technical excellence while being open to change when needed 
• You’re willing and able to commit to travel to client sites in order to solve their business problems
• You’re resilient in ambiguous situations and can approach challenges from multiple perspectives
• Bonus points if you have working knowledge of cloud technology such as AWS, Azure, Kubernetes and Docker