
Role Overview
Infinity Learn is seeking a dynamic and experienced Senior Program Manager – Academic Delivery / Operations to lead and scale our academic delivery processes across online and hybrid learning models.
This leadership role is pivotal in ensuring exceptional academic outcomes, faculty excellence, and operational efficiency across programs. The ideal candidate will have a proven track record in academic operations, team management, and strategic execution—aligned with Infinity Learn’s mission to revolutionize digital learning in India.
About Infinity Learn
Infinity Learn by Sri Chaitanya is one of India’s fastest-growing EdTech platforms, dedicated to delivering high-quality, outcome-driven learning experiences. Backed by the legacy of academic excellence and powered by technology, Infinity Learn empowers students across K–12 and competitive exam segments through personalized, engaging, and effective learning journeys.
Key Responsibilities
1. Academic Delivery Management
- Oversee end-to-end academic operations across Online, Hybrid, and Offline formats.
- Drive consistency and quality in learning delivery and teaching standards.
- Ensure timely course completion, session delivery, and adherence to academic calendars.
2. Team Leadership
- Lead, mentor, and manage a diverse team of Academic Managers, Program Coordinators, and Faculty.
- Foster a high-performance, accountability-driven team culture.
3. Process Optimization & SOPs
- Design, implement, and standardize SOPs for academic delivery and escalation management.
- Identify gaps and drive continuous process improvement for operational efficiency.
4. Stakeholder Management
- Collaborate closely with Product, Tech, Content, Sales, and Customer Success teams to ensure alignment of delivery outcomes with business objectives.
- Maintain strong communication channels between academic and non-academic functions.
5. Quality Assurance & Analytics
- Track key performance metrics such as student engagement, attendance, faculty feedback, and NPS scores.
- Leverage analytics and dashboards to enhance student outcomes and delivery efficiency.
6. Strategic Planning
- Contribute to strategic initiatives for new program launches, delivery innovations, and geographic expansion.
- Play a key role in scaling academic operations across new verticals and formats.
Would you like me to also add a “Preferred Qualifications” or “Candidate Profile” section (e.g., years of experience, background in EdTech/education, skills like data-driven decision-making, stakeholder management, etc.) to make it complete for posting or sharing internally?

About Infinity Learn
About
Similar jobs
In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS
- Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
- Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
- Ensure effective governance of projects and deliverables
- Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
- Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
- Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
- Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
- Design and ensure operational and compliance controls are implemented, tested and monitored
- Build core competency to carry out DEx BPaaS audits and assessments
We’re looking to hire an experienced Shopify developer who can develop custom themes on the Shopify platform as per the design shared by our design team. In this role, you will be expected to set up the environments and develop the Shopify theme. You should be willing to learn and work on new technologies.
Responsibilities
- Convert shared custom designs into Shopify websites
- Expert-level knowledge of Shopify Liquid templating language to edit the website
- Add new sections, filters, products, etc.
- Integrating third-party and platform-supported apps in the websites
- Analyze the requirements and provide solutions
- Work on issue debugging and troubleshooting
- Use Shopify liquid, jQuery, CSS, and HTML to deliver bugfree interfaces as required
- Use Shopify JS APIs (storefront, AJAX Cart, Sections, etc.) to deliver the required functionality
- Additional: Candidates with knowledge of WordPress Development will be preferred
Qualifications
- Strong understanding of the Shopify platform
- Excellent Communication Skills
- 1+ years of development experience
Job Responsibilities:-
- Develop robust, scalable and maintainable machine learning models to answer business problems against large data sets.
- Build methods for document clustering, topic modeling, text classification, named entity recognition, sentiment analysis, and POS tagging.
- Perform elements of data cleaning, feature selection and feature engineering and organize experiments in conjunction with best practices.
- Benchmark, apply, and test algorithms against success metrics. Interpret the results in terms of relating those metrics to the business process.
- Work with development teams to ensure models can be implemented as part of a delivered solution replicable across many clients.
- Knowledge of Machine Learning, NLP, Document Classification, Topic Modeling and Information Extraction with a proven track record of applying them to real problems.
- Experience working with big data systems and big data concepts.
- Ability to provide clear and concise communication both with other technical teams and non-technical domain specialists.
- Strong team player; ability to provide both a strong individual contribution but also work as a team and contribute to wider goals is a must in this dynamic environment.
- Experience with noisy and/or unstructured textual data.
knowledge graph and NLP including summarization, topic modelling etc
- Strong coding ability with statistical analysis tools in Python or R, and general software development skills (source code management, debugging, testing, deployment, etc.)
- Working knowledge of various text mining algorithms and their use-cases such as keyword extraction, PLSA, LDA, HMM, CRF, deep learning & recurrent ANN, word2vec/doc2vec, Bayesian modeling.
- Strong understanding of text pre-processing and normalization techniques, such as tokenization,
- POS tagging and parsing and how they work at a low level.
- Excellent problem solving skills.
- Strong verbal and written communication skills
- Masters or higher in data mining or machine learning; or equivalent practical analytics / modelling experience
- Practical experience in using NLP related techniques and algorithms
- Experience in open source coding and communities desirable.
Able to containerize Models and associated modules and work in a Microservices environment
Striim (pronounced “stream” with two i’s for integration and intelligence) was founded in 2012 with a simple goal of helping companies make data useful the instant it’s born.
Striim’s enterprise-grade, streaming integration with intelligence platform makes it easy to build continuous, streaming data pipelines – including change data capture (CDC) – to power real-time cloud integration, log correlation, edge processing, and streaming analytics
2 - 5 Years of Experience in any Programming any language (Polyglot Preferred ) & System Operations • Awareness of Devops & Agile Methodologies • Proficient in leveraging CI and CD tools to automate testing and deployment . • Experience in working in an agile and fast paced environment . • Hands on knowledge of at least one cloud platform (AWS / GCP / Azure). • Cloud networking knowledge: should understand VPC, NATs, and routers. • Contributions to open source is a plus. • Good written communication skills are a must. Contributions to technical blogs / whitepapers will be an added advantage.
Responsibilities
- Develop deep understanding about the offering and market for technology learning product
- Understand customer segments (technology professionals) and needs/pain areas for them
- Counseling experienced professionals via call, email or video call on which program will be useful to their career progression and suggest the best options
- Managing entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the program
- Planning for daily, weekly and monthly targets, updating and maintaining MIS reports
- Bring market & consumer insights to influence product & offering
Desired Qualifications
- 1-3 years of exp in Inside sales/telesales experience in a B2C environment (tech education industry preferred)
- Exposure to technology skills or willing to learn & understand them is key
- Consistent track record of achieving revenue targets ( Monthly / Quarterly)
- Excellent written & spoken english and pitching skills
- Proficient in Excel, Reporting skills
- Hunger to learn & grow everyday
Compensation: Note: Fixed Component: between 4 - 7 LPA (based on the interview performance and slightly negotiable based on prev experience, ctc and interview performance) Variable Component: upto 3 LPA
Application Link-
1) Worked with or Knowledge of Core PHP 5.0 or above
Strong OOPS Concept
2) Strong MYSQL Database (Tables, Views, Store Procedures, Functions)
3) Must Know HTML, JavaScript, AJAX, Laravel, Jquery, CMS
4) Cake PHP, Codeignitor, laravel will be added advantage.
5) Ready to learn and work with different technologies.
6) Ability to work individually as well as in team.
7) Contribute to all phases of the development lifecycle
8) Contribute to all phases of the development lifecycle
Job Description:
• Responsible for the Strategy, Roadmap, Architecture, Design, Engineering and Lifecycle Delivery of our End User Devices, ensuring they are current and meet the needs of the business. These technologies include physical devices, Operating Systems, Device Software, printing and mobility services
• SCCM, (Windows 10, MAC & Linux) desktops, Modern Endpoint Management, InTune, endpoint security
• Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
• Skills in contributing to technical roadmaps for technologies supported by End users
• High level understanding of all EUC technology namely SCCM, Nexthink, OS (Windows and Mac) , End point security , Privilege management , Intune / JAMF
• Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
• Simplify the environment so our technology is current and delivers a great customer experience
• Responsible for the management, prioritization and execution of demand
• Engages with key Stakeholders and Customers to ensure these technologies meet customer needs.
• Manages our technology partners effectively to ensure that our services are optimized and cost effective
• Lead a strong technical team to deliver the right technology services to the business to deliver a great customer experience across these services
• Architecture governance for the Device portfolio to ensure all our technology solutions are designed and implemented to work seamlessly with our applications and infrastructure to deliver a great customer experience.
• Work across the Infrastructure and Applications team to ensure effective lifecycle management so our IT tools and services are optimized for the business.
Do you want to work with the company which solves real time challenges by using Artificial Intelligence, Data Integration & Analytics, then read on.
The founder is a qualified physician an innovator at heart. He has immense experience in health management sector and has worked for international healthcare organizations.
- Driving new customer acquisitions and will be hunting new logos by developing key growth sales strategies, tactics and action plans.
- Leading medium-large sized custom engagements involving market assessment, go to market strategy, competition benchmarking, company profiles, therapy area analysis, whitepaper support among others.
- Identifying and closing sales opportunities with Fortune 500 companies.
- Providing presales support- proposal building, resource and cost estimation
- Creating sales reports that take a look at the company's sales & developing long term sales goals.
- Creating strong relationships with key client stakeholders at both senior and mid- management levels.
- Client interaction : Giving presentation to business heads of pharma companies suggesting them strategic and tactical road map for driving business growth.
- Managing end-to-end delivery of client engagements including client and stakeholder communication, project planning and execution, project management, capability development, and training programs
- Determining annual unit and gross-profit plans by implementing marketing strategies; analysing trends and results.
- Ensuring Partnership scouting & generating data business and garnering consulting projects.
- Maintaining sales staff by recruiting, selecting, orienting and training employees.
- Counselling and disciplining employees; planning, monitoring and appraising job results.
What you need to have:
- An ideal candidate will be someone who has experience in selling SAAS B2B analytics products to large pharmaceutical companies.
- Have a proven track record of performance with more than 100% achievement of sales targets.
- This is an individual contributor role and will be responsible for hitting the sales quota and overachieving it.
- Understand and effectively communicate the company's value prop, tech, process and current partnerships.
- Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences








