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Senior Program Manager
Senior Program Manager
Infinity Learn's logo

Senior Program Manager

Prakash Kurabagond's profile picture
Posted by Prakash Kurabagond
10 - 15 yrs
₹15L - ₹20L / yr
Hyderabad
Skills
Delivery Management
Stakeholder management
Quality control

Role Overview

Infinity Learn is seeking a dynamic and experienced Senior Program Manager – Academic Delivery / Operations to lead and scale our academic delivery processes across online and hybrid learning models.

This leadership role is pivotal in ensuring exceptional academic outcomes, faculty excellence, and operational efficiency across programs. The ideal candidate will have a proven track record in academic operations, team management, and strategic execution—aligned with Infinity Learn’s mission to revolutionize digital learning in India.


About Infinity Learn

Infinity Learn by Sri Chaitanya is one of India’s fastest-growing EdTech platforms, dedicated to delivering high-quality, outcome-driven learning experiences. Backed by the legacy of academic excellence and powered by technology, Infinity Learn empowers students across K–12 and competitive exam segments through personalized, engaging, and effective learning journeys.


Key Responsibilities

1. Academic Delivery Management

  • Oversee end-to-end academic operations across Online, Hybrid, and Offline formats.
  • Drive consistency and quality in learning delivery and teaching standards.
  • Ensure timely course completion, session delivery, and adherence to academic calendars.

2. Team Leadership

  • Lead, mentor, and manage a diverse team of Academic Managers, Program Coordinators, and Faculty.
  • Foster a high-performance, accountability-driven team culture.

3. Process Optimization & SOPs

  • Design, implement, and standardize SOPs for academic delivery and escalation management.
  • Identify gaps and drive continuous process improvement for operational efficiency.

4. Stakeholder Management

  • Collaborate closely with Product, Tech, Content, Sales, and Customer Success teams to ensure alignment of delivery outcomes with business objectives.
  • Maintain strong communication channels between academic and non-academic functions.

5. Quality Assurance & Analytics

  • Track key performance metrics such as student engagement, attendance, faculty feedback, and NPS scores.
  • Leverage analytics and dashboards to enhance student outcomes and delivery efficiency.

6. Strategic Planning

  • Contribute to strategic initiatives for new program launches, delivery innovations, and geographic expansion.
  • Play a key role in scaling academic operations across new verticals and formats.

Would you like me to also add a “Preferred Qualifications” or “Candidate Profile” section (e.g., years of experience, background in EdTech/education, skills like data-driven decision-making, stakeholder management, etc.) to make it complete for posting or sharing internally?


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About Infinity Learn

Founded :
2021
Type :
Product
Size :
1000-5000
Stage :
Bootstrapped

About

A protege of Sri Chaitanya in the Edtech space, Infinity Learn is completely transforming digital learning landscape. Driven by digital first approach and led by industry's best digital talent, we are on a mission to impact every learner's life. With over 36 years of experience in education domain, and highly versatile leaders, we understand the needs of every child and how to bring their dream to reality. Backed by 3 decade's experience - Infinity Learn will transform the learning experience for both teachers and students. Our products include - Online Live Classes, SelfLearn recorded modules, Online mock tests, and 24x7 doubt clearance app.
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