Delivery Management Jobs in Ahmedabad

Explore top Delivery Management Job opportunities in Ahmedabad from Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.
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at Bummer

1 recruiter
DP
Posted by Sulay Lavsi
Ahmedabad
1 - 4 yrs
₹2.2L - ₹3.2L / yr
Operations
Logistics
Reverse logistics
Delivery Management
Customer Success
+4 more
Role involving but not limited to:-

  •  Good understanding of marketplace seller panels 
  •  Good understanding of Shopify and backend
  •  Overall co-ordination of all orders, vendors and supply chain backend
  •  Work with Operation Manager on regular basis
  •  Prepare bi-weekly reports
  •  Customer Analytics
  •  Constantly cross verify payment gateway settlements
  • Handle operational queries, dispatches and on time customer success 
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at EduSports

1 recruiter
DP
Posted by EduSports TAM DB
Ahmedabad
3 - 7 yrs
₹3L - ₹5L / yr
Account Management
Client Servicing
Sales
Delivery Management
Facilitate key business objectives of Renewal, Escalation, Upgrade and Gross Margin improvement through customer relationship management and stakeholder mapping. • Monthly visits and meetings with school leaders to update on program • Develop and negotiate potential business opportunities with existing customers. • Ensure high team satisfaction and minimal attrition. • Accurate Billing to Receivables through clean handover SLAs and timely collection of payments from customers. • Resource management and planning to meet/satisfy customer needs. • Building and implementation of solutions to address customer escalations and attend service delivery escalations. • Counsel/ guide front line operations resources to deliver value through adherence to SLAs including generating reports/feedback. • Hold staff meetings with direct reports to guarantee effective communication. • Handling all severity -1 customer escalations and follow all related issues to closure. All Severity -2 customer escalations to be resolved with managerial intervention (as required) • Meet the expectations of the schools and staying true to the ES Mantras Timely deliverables • Planning and executing the Health and Skill related assessments across the region. This includes collecting the data and verifying the data to getting the reports delivered/ distributed on time. • Conduct reflection meetings with the PE staff wherever required. • Ensuring the deliverables and reports committed in the ODS/ Agreement are delivered. • Knowledge and use of appropriate tools to monitor the program. • Planning for and execution of events to improve customer renewals Sales • Build robust network of schools/market for EduSports services. • Generate Referrals from partner schools. • Identify, build and execute regional marketing plan for new markets/segments and strengthen existing markets/segment. • On board schools/customers in line with company’s protocols and standards in terms of deliverables, payment terms and pricing. • Build sustainable & executable solutions for the customers based on their requirements, parameters and constraints. • Align internal team to ensure that deliverables are executed as per service level agreement with the customer.
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