ONN Bikes is a leading provider of innovative mobility solutions, specializing in bike rentals and shared mobility services. With a commitment to revolutionizing urban transportation, ONN Bikes offers convenient and affordable options for individuals and businesses alike.
ONN Bikes is seeking a dynamic and results-driven Franchise Development Manager to drive the expansion of our franchise network. The ideal candidate will have prior experience in partner/distribution or franchise channel acquisition, coupled with a passion for building and nurturing strategic relationships. This role offers the opportunity to play a key role in shaping the growth and success of ONN Bikes' franchise network.
Roles and Responsibilities
· Develop and execute strategies to identify, onboard, and manage franchise partners across designated territories.
· Conduct market research to identify potential franchise opportunities and evaluate market potential.
· Build and maintain strong relationships with prospective and existing franchise partners.
· Lead negotiations and finalize agreements with franchise partners, ensuring alignment with ONN Bikes' objectives and standards.
· Provide ongoing support and guidance to franchise partners, ensuring compliance with brand standards and operational requirements.
· Collaborate with cross-functional teams to optimize franchise performance and drive business growth.
· Develop and implement training programs for franchise partners to enhance operational efficiency and customer service standards.
· Monitor and analyze franchise performance metrics, identifying areas for improvement and implementing corrective actions as needed.
· Stay updated on industry trends and competitor activities to inform franchise development strategies.
Skills and Qualifications required
· Bachelor's degree in Business Administration, Marketing, or a related field. Master's degree preferred.
· 2+ years of experience in partner/distribution or franchise channel acquisition, preferably in the mobility or automobile or related industry.
· Proven track record of successfully identifying and acquiring franchise partners.
· Strong negotiation and communication skills, with the ability to build rapport and influence stakeholders at all levels.
· Strategic thinker with a results-oriented mindset and the ability to drive initiatives from conception to execution.
· Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
· Excellent analytical skills with the ability to interpret data and make informed decisions.
· Willingness to travel as needed.
Subodh Popalwar
Software Engineer, Memorres
About ONN Bikes
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Roles and Responsibilities:
● Cultivate and maintain strong business relationships with multiple travel agents, driving their growth.
● Focus on increasing revenue by implementing cross-selling, upselling strategies, and ensuring operational excellence.
● Develop meaningful connections with both existing and new customers, regularly assessing their satisfaction and ensuring smooth engagement with products.
● Provide prompt and accurate solutions, swiftly addressing user needs and enhancing their overall experience.
● Collaborate with various teams, generate transparent reports, and identify novel avenues for ongoing enhancement and innovation.
● Recognize product issues and communicate them to the product team.
● Contribute to the establishment of efficient and scalable processes that reflect the commitment to delivering optimal service to agents.
● Work together with sales, product, engineering, and marketing departments.
● Attain a comprehensive understanding of our products, offering demonstrations and resolving product inquiries.
● Analyze and maintain agents' performance data.
● Stay informed about industry trends and strategic growth opportunities.
Experience and Skills Required:
● A minimum of 2 years of sales experience in the travel industry.
● Demonstrated track record in managing key clients, creating value, and handling operational responsibilities.
● Outstanding communication and interpersonal aptitude.
● Proficiency in building relationships and possessing high emotional intelligence.
● Preferable previous experience in acquiring or managing travel agents, visas, or insurance.
● Proficiency in using CRMs and Google Sheets.
● Ability to perform well under pressure with a proactive mindset.
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Please Find the Job Details below.
Sales Manager Responsibilities:
- Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
- Meeting planned sales goals.
- Setting individual sales targets with the sales team.
- Tracking sales goals and reporting results as necessary.
- Overseeing the activities and performance of the sales team.
- Coordinating with marketing on lead generation.
- The ongoing training of your salespeople.
- Developing your sales team through motivation, counseling and product knowledge education.
- Promoting the organization and products.
- Understand our ideal customers and how they relate to our products.
Sales Manager Requirements:
- Bachelors or Master's degree in Business, Marketing or a related field.
- Experience in planning and implementing sales strategies.
- Experience in customer relationship management.
- Experience managing and directing a sales team.
- Excellent written and verbal communication skills.
- Dedication to providing great customer service.
- Ability to lead a sales team.
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Role - Sales 1.) Independently generate quality leads. 2.) Capability to close the leads independently with continuous follow-up and coordination. 3.) Should be able to create plan for next 4 years related to sales and target to be achieved. 4.) Good network in manufacturing industry. 5.) Helping determine pricing schedules for quotes, promotions, and negotiations. 6.) Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, techniques, etc. 7.) Visiting clients and potential clients to evaluate needs or promote products and services. 8.) Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management
Desired Skills – · Ability to work independently. · The individual will be expected to work with minimum guidance and take ownership of his / her work. · Understanding of the sales process and procedure. · Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers · Experience is must in sales |
Expertrons is India’s one of the world’s largest AI Videobot assisted platforms, focusing on providing a Career Transformation journey, is led by IITB alumni and second-time Ed-Tech entrepreneurs, Jatin Solanki(previously founded StepApp & EduIsFun) and Vivek Gupta (whose previous venture got acquired by a publicly listed company). Through this platform, we are connecting job-seeking aspirants with Industry leaders aka Experts, helping them gain career insights, to settle their career in their desired domains, from elite experts.
Recently Expertrons raised a funding of $2.3 Mn in the Pre Series A round witnessing investors like Yoga Capital, Venture Catalysts, Auxano Capital, and existing investors LetsVenture, Ivycap Ventures, Iceland Venture Studios, Nikhil Vora (MD, Sixth Sense), and more.
Website: https://www.expertrons.com/
Expertrons Android App: bit.ly/expertrons
Product Demo Video: https://bit.ly/ProductDemo_Expertrons
Watch Explainer Video: https://bit.ly/Explainer_Expertrons
Roles and Responsibilities:
1. This is an individual contributor role in an employee-oriented, high-performance Environment that focuses on spreading about Expertrons to help professionals with their interview preparation & getting hired through referrals
2. Your role will start with contacting potential customers (Professionals and students) to set up Meetings, counsel the aspirants and get experts onboard with Expertrons
3. Understanding the profile in-depth and promoting it for consultation
4. Actively seeking out new Expert & user growth opportunities through calling, chat, etc
5. This hybrid model of sales will give you exposure to the best of Inside-sales and direct-sales
Preferred Skill Sets:
1. Keen interest in Sales & education
2. Good communication skills
3. Being interested in mentoring students and knack for sales and positioning an idea
You can apply for the Position if you:
1. Are available for full-time in-office employment (Office Location - Andheri, Mumbai)
2. Can work from office: MANDATORY
3. Can join immediately
4. Have a personal laptop
5. Have the relevant skills and interests
Salary - 4 LPA to 9 LPA (No bar for Rockstar Candidates)
Rewards:
1. Entrepreneurial Exposure
2. Letter of Recommendation
3. Become a part of an elite group of innovators
4. ESOP opportunity based on Interview interaction
5. Grow up to 10X in 3 years
The idea is not to live forever, but to create something that will!
Be a part of our growing team and climb up the ladder of success. So, if you have the expertise, skills, quirks that can help you add value to Expertrons, then apply with us, now!
Let's explore synergies foreseeing 10X+ growth in our converging paths
Experience required: 2+ years as a BDE
Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)
Strong Technical Background.
What's attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
Health Memberships
Sports Subscriptions
Entertainment Subscriptions
Key Conferences and Event Passes
Learning Stipend
Team Lunches and Parties
Travel Reimbursements
ESOPs
That's what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!
Follow CutshortSubodh Popalwar
Software Engineer, Memorres