Account Manager - Sales at Travel Startup · Mumbai · 2 - 7 years · ₹10L - ₹20L / yr · Posted 21 Sep 2023

Roles and Responsibilities:
● Cultivate and maintain strong business relationships with multiple travel agents, driving their growth.
● Focus on increasing revenue by implementing cross-selling, upselling strategies, and ensuring operational excellence.
● Develop meaningful connections with both existing and new customers, regularly assessing their satisfaction and ensuring smooth engagement with products.
● Provide prompt and accurate solutions, swiftly addressing user needs and enhancing their overall experience.
● Collaborate with various teams, generate transparent reports, and identify novel avenues for ongoing enhancement and innovation.
● Recognize product issues and communicate them to the product team.
● Contribute to the establishment of efficient and scalable processes that reflect the commitment to delivering optimal service to agents.
● Work together with sales, product, engineering, and marketing departments.
● Attain a comprehensive understanding of our products, offering demonstrations and resolving product inquiries.
● Analyze and maintain agents' performance data.
● Stay informed about industry trends and strategic growth opportunities.
Experience and Skills Required:
● A minimum of 2 years of sales experience in the travel industry.
● Demonstrated track record in managing key clients, creating value, and handling operational responsibilities.
● Outstanding communication and interpersonal aptitude.
● Proficiency in building relationships and possessing high emotional intelligence.
● Preferable previous experience in acquiring or managing travel agents, visas, or insurance.
● Proficiency in using CRMs and Google Sheets.
● Ability to perform well under pressure with a proactive mindset.

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As an Inside Sales Associate at Rimigo, you will be the primary point of contact for travellers looking to plan and book their next trip.
This is a client-facing role that requires you to be proactive, consultative, and detail-oriented - from the first conversation to the final booking confirmation and on-trip assistance.
What You’ll Do
- Speak with users who sign up or show interest on the platform
- Understand customer preferences, budgets, travel style, and trip goals
- Help customers decide destinations, itineraries, and experiences
- Convert inquiries into confirmed bookings
- Coordinate flights, hotels, activities, visas, transport, and other travel requirements
- Manage booking modifications, follow-ups, and customer communication
- Build trust and provide a high-quality travel planning experience
What We’re Looking For
- Strong sales ability
- Strong communication in Hindi and English
- Bachelor's degree in Business, Marketing, or a related field.
- 1–5 years of experience in customer experience or customer service management, preferably in the travel or hospitality industry.
Role details
- Joining - Immediate
- This is a work-from-office role, from our physical office in HSR Layout, Bangalore.
Company Description
Ternout is a travel technology platform focused on simplifying and streamlining the travel planning experience. Our core product, Ternout Go, is a software platform focused on simplifying and streamlining day-to-day operations for travel agencies, tour operators, and DMCs across India. By integrating essential travel and CRM services, Ternout removes the need for agencies to juggle multiple tools. We are continuously enhancing our solutions to support seamless end-to-end travel business management.
The Role: B2B Sales Executive - Full Cycle
We are looking for a hungry, results-driven sales professional. The role involves managing the entire sales process with business clients, from first conversation to closed contract. This is a closer role, not a top-of-funnel lead generator. Day-to-day responsibilities include qualifying leads, conducting virtual meetings, presenting the value of Ternout Go to agency owners, navigating objections, and securing paying customers. You will maintain accurate records in the CRM and relay on-the-ground client feedback to our product team.
Qualifications
- 1 to 3 years of proven B2B or SMB sales experience, with a track record of actively closing deals rather than just booking appointments.
- Strong communication and presentation skills, with the ability to clearly explain software value to business stakeholders.
- Expertise in managing a sales pipeline using CRM systems, video conferencing platforms, and daily outreach tools.
- Ability to independently research potential travel agency clients, analyse their operational pain points, and tailor your pitch accordingly.
- Strong organisational and time-management skills to thrive autonomously in a remote, bootstrapped startup environment.
- A grounded, results-driven mindset—we care about your ability to close, not corporate buzzwords.
Compensation & Setup
- The compensation for this role is a fixed base plus uncapped commission (realistic OTE of ₹18,000–₹25,000+/month), with commissions paid promptly on cleared payments. This is a 100% remote role in India that requires proactive communication, relentless follow-up, and a focus on building long-term relationships with travel businesses.
Senior Holiday Sales Executive
Location: Chennai
Experience: 2–4 Years
Salary: ₹ 4- ₹ 6 LPA,
: About The Role
Manage domestic and international tour operations, prepare travel itineraries, coordinate bookings, and ensure seamless travel experiences while delivering excellent customer service.
: Please Note
Immediate joiners preferred
:Key Responsibilities
Handle domestic & international tour operations
Prepare customized itineraries & quotations
Manage flight, hotel & transport bookings
Coordinate with vendors & suppliers
Handle customer queries & complaints
Ensure smooth tour execution
Maintain client relationships
Collect payments & maintain records
: Requirements
2–4 years of Travel Industry experience
Knowledge of domestic & international packages
Experience in FIT & Group Tours
Good communication skills
Proficiency in MS Office
Graduate in any discipline
Travel & Tourism certification is a plus
: Benefits
Competitive Salary
Career Growth Opportunities
Professional Learning & Development
Travel Industry Exposure
Supportive Work Environment
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Job Title: Female Travel & Marketing Executive (Tours & Travels)
Job Summary:
We are looking for a smart, enthusiastic, and confident Female Travel & Marketing Executive for a Tours & Travels agency. The ideal candidate should be comfortable with travelling, have good communication skills, and possess basic knowledge of social media advertising and promotions.
Key Responsibilities:
- Promote the company's tour and travel packages.
- Travel to client locations, events, or partner meetings as required.
- Manage and assist with social media promotions and advertisements.
- Coordinate with customers and provide travel-related information.
- Build and maintain good relationships with clients.
- Support marketing campaigns and business development activities.
Required Qualifications & Skills:
- Female candidate.
- Graduate in any discipline.
- No age limit.
- Smart personality with excellent communication skills.
- Willing to travel whenever required.
- Basic knowledge of social media platforms and online advertising (Facebook, Instagram, etc.).
- Positive attitude, confidence, and customer-handling skills.
Job Type: Full-time
Industry: Tours & Travels







