Business Development Manager

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

About Airtribe

At Airtribe, we’re reimagining learning and communities by building meaningful, creator-led learning experiences. We believe design is at the heart of every story we tell — visually, emotionally, and impactfully.

This is your chance to work closely with a high-energy, fast-paced team that values ideas, creativity, and execution just as much as strategy.

What You’ll Do

As a Graphic Design Intern at Airtribe, you’ll be doing more than just “intern stuff.” You’ll be:

🎯 Creating impactful visuals for social media, product launches, internal campaigns, and more

🎨 Designing brand collaterals, content creatives, and web graphics that elevate our voice

🚀 Working with our marketing and content teams to brainstorm, prototype, and execute ideas

🧠 Contributing to brand consistency and elevating the visual identity across platforms

⚡ Experimenting with formats like reels, motion graphics, and meme content if that’s your vibe

📌 Managing design timelines and delivering quick turnarounds without compromising quality

What We’re Looking For

We don’t expect you to know everything, but we are looking for someone who:

• Has a strong understanding of basic design principles (typography, color, layout)
• Is proficient in tools like Figma, Adobe Illustrator, Photoshop, Canva (or similar)
• Has an eye for detail, a love for clean design, and a curiosity to experiment
• Is proactive, owns their work, and loves working in a creative, collaborative environment
• Can take feedback and turn it into something even better

Bonus Points If You:

• Have motion design/video editing skills (After Effects, Premiere Pro)
• Are active on social media and love tracking design trends
• Have worked on branding or content design projects before

Portfolio Required

Please share your portfolio or links to past work in the application form. We love seeing creativity in action! 🔥

Rankex Digital Marketing Agency (https://rankexdigital.com/) is a dynamic and innovative marketing firm dedicated to helping our clients achieve their digital marketing goals. We pride ourselves on our creative approach and commitment to delivering exceptional results.

Position Overview:

We are seeking a talented and motivated Graphic Designer with a minimum of 2 years of experience to join our creative team. The ideal candidate will possess a strong design portfolio, demonstrate creativity, and have a passion for visual storytelling.

Key Responsibilities:

• Collaborate with the marketing team to create visually compelling graphics for various digital platforms, including social media, websites, and email campaigns.
• Design logos, branding materials, and promotional collateral that align with client objectives and brand guidelines.
• Develop and maintain a consistent visual style across all design projects.
• Work on multiple projects simultaneously, ensuring timely delivery and adherence to project specifications.
• Stay updated on design trends and best practices to bring fresh ideas and concepts to the team.
• Present design concepts and incorporate feedback from stakeholders.

Qualifications:

• Bachelor’s degree in Graphic Design, Visual Arts, or a related field preferred.
• Minimum of 2 years of experience in graphic design, preferably in a digital marketing environment.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Strong understanding of typography, color theory, and layout design.
• Excellent communication and collaboration skills.
• Ability to work independently and manage time effectively.
• A strong portfolio showcasing a variety of design projects.

We are looking for a Digital marketing expert who is deeply passionate about marketing, loves to take initiative, and is a go-getter.

The responsibilities include:

1) Search Engine Optimization

2) Media outreach

3) Developing strategies for Paid Search Engine Marketing campaigns and outbound campaigns to generate leads, 

4) Coming up with an innovative social media content strategy and executing it

5) Assessing the result of marketing efforts, communicating with the management team and improvising the plan to get the best results.

To be successful in this role, you need to be self-driven and display outstanding performance. This is an excellent career-defining opportunity for a seasoned professional who enjoys a position filled with variety, challenges, depth, and autonomy.

Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

• Interest in our tech stack (Java or Scala, SQL Databases, NoSQL, Microservices, and AWS)
• Strong computer science fundamentals with data structures, algorithms, various programming languages, distributed systems, etc. 
• Understanding of engineering best practices—you constantly seek to improve engineering standards, tooling and processes
• Ability to write “good code” - easily understandable, secure and testable! 
• Comfortable helping drive technical decisions within our Engineering team
• Experience building applications at scale

We are building for the future of work by changing the way the world looks at information and data paradigms. The Meaning Engine by India-based Needle Innovision enables building solutions by processing meaningful data out of anything stored anywhere - structured, unstructured data types, distributed, at scale and more. 

In our quest to do more, we are looking for a fantastic Java Tech Lead to join us in a hybrid setting from New Delhi. Below are some (seriously important) green flags that we are looking for from you: 

🟢 Ability to build and repeat the vision, not just work on tasks in the new phase of your career

🟢 The excitement to architect awesome products and resilient teams

🟢 Preparedness to move into enterprise-ready environments 

🟢 Build team motivation, delegate smartly and create a career path

This could be an awesome launching pad for someone who enjoys working towards big-picture goals, has a keen interest in leadership, and has a deep understanding of Java technologies.  Our teams are sustained on values of care and we offer a generous number of vacation days, the opportunity to craft your calendar with flexible schedules and very soon an insurance plan for you and your loved ones. We offer a starting salary range of 10-14LPA.

What you will do: 

• Collaborate with the client to understand problem statements and provide solutions for the same.
• Explain client requirements to the project team and plan and delegate work requirements
• Ensure the applications are released to production in the committed timeline
• Work with the QA team to ensure the code developed by the team passes the necessary quality check.
• Document application changes and development updates
• Set and evolve standards and best practices for our application development team 
• .Guide and mentor junior developers and engage in regular learning activities
• Oversee development process compliance and CI activities.

What you will bring: 

• 4 years minimum detail-oriented experience as a Senior Software Engineer.
• Experience in client interactions and/or are looking forward to doing that (preferred if, you have worked in B2B application development for large enterprises 🟢)
• Prior experience of at least one large project with a few people under your belt. (🟢)
• Expert-level knowledge of Java, Spring Boot, Oracle/Postgres.
• Expert-level knowledge on one or all of Hibernate/JPA/MyBatis.
• Experience in RESTful services and fundamentals of MVC architecture.
• Experience in working with and configuring web and application servers, such as Apache/Nginx/Tomcat.
• Proficient understanding of build tools, such as Maven/Gradle and code versioning tools, such as Git/SVN.
• Ability to review specifications documents and provide technical inputs on successfully implementing business solutions.

As a Java Tech Lead, you would be expected to understand business requirements, represent Needle to external stakeholders, and have experience in working in agile teams.

If leading a squad that implements digital transformation solutions at the intersection of data science and AI excites you, and if our awesome bite-sized team inspires you to be a part of our quest, we think you could be the one to help build the impact, we are looking to building here. 

Lets talk!