
Customer Experience Executive (Retail Store Sales)
Location: Bandra & Prabha Devi, Mumbai
Job Description
• Providing customers information on the retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
• Replenishing retail shelves as per store requirement
• Managing store visual merchandising and managing customer billing and giftwrapping
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store
Skill & Qualifications:
•Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask
Reporting Manager: Store Manager

About Burgundy Hospitality pvt ltd
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Key Factors:
- Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
- Strong understanding of the admission processes and challenges faced by educational institutions.
- Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
- The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
- Ability to build and nurture long-term relationships with customers.
- Strong negotiation and closing skills, with attention to detail in contract and agreement management.
- Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
- Willingness to travel within the assigned territory as required.
- Bachelor's or Master’s degree in business, marketing, education, or a related field is preferred.
We are just getting started! This is not just an opportunity to be part of the startup journey but help shape the journey by building things from scratch. We are looking to hire a Program Manager who can own verticals and lead functional teams within the company for execution. This is a high-impact, critical role to craft the future roadmap of the organization
Responsibilities:
- Lead implementation of orgn in key partner institutes
- Own the entire process of onboarding a partner institute
- Define custom made' offerings for the parents of a particular institute
- Single point of contact between the org institute partnerships team, institute management and org inside sales team
- Be responsible for anything and everything' in the partner institutes
- Be responsible for parent outreach in the institutes
- Strategize and execute plans for customer acquisition along with the management - events, referrals etc.
- P& L owner of key accounts
- Take lead in selling and implementing companies full suite of financial and payment solutions in the partner institutes
- Lead the ideation, planning, and execution of these initiatives / projects while working directly with the founding team
- Own execution from strategy design and setup to pilot and eventual scale-up
- Work closely with different teams within the company (sales, marketing, strategy, and product) to execute the project
- Build and lead high-performing teams to scale these initiatives
Requirements:
- Degree from top tier colleges (IITs, IIMs, ISB, BITS etc. ) and 2-6 years of experience in project management, product development, growth, new initiatives at top startups
- Track record of outperformance / over-achieving targets in previous work places
- Experience in leading initiatives and delivering results in a time-bound manner
- Prior experience in early stage startups or as a founder is a huge plus
- Prior exposure to B2C or understanding of financial services is a plus
- Self-starter with a high sense of ownership Comfortable to work with minimal supervision
- Hungry to learn and grow
- Passion to learn & be a better version of oneself; motivated to succeed
- Bias for action Have the temperament to experiment and execute in uncertainty
- Hustler Ability to generate resources to solve a problem
- Intellectual honesty Always seeking and presenting truth irrespective of personal POV or beliefs
- Mission-oriented
- Deeply care about delivering value and making an impact on customer's lives
- Startup experience is a must
Background :
Praan (Praan, Inc.) is an impact-focused deep-tech startup democratising clean air using breakthrough filterless technology. The company is backed by top-tier VCs and CXOs globally and currently operates between the United States and India. Our team puts extreme attention to detail and loves building technology that's aspirational. Praan's team and culture is positioned to empower people to solve large global problems at an accelerated pace.
Why :
Everyone worries about the doomsday in climate change which is expected to occur in the 2050s. However, there's one doom's day which is the reality for millions of people around the world today. Air pollution takes more than 7 Million lives globally every single year. Over 5% of premature child deaths occur due to air pollution in developing countries. Everyone has relied on governments or experts to solve the problem, but most solutions up until today have either been too expensive or too ineffective. Praan is an attempt to make the future cleaner, healthier, and safer for the generations to come.
Job Description :
- Create B2B target lists and prospect lists for Praan's MKII or HIVE product lines
- Conduct outbound prospecting activities, including cold calling, emailing, and networking, to generate new leads and opportunities.
- Research and identify key decision-makers within target industries and companies to pitch our products and solutions.
- Engage with prospects to understand their business needs, challenges, and pain points, and effectively communicate how our offerings can address their requirements.
- Develop and maintain a deep understanding of our products, services, and competitive positioning to effectively articulate our value proposition.
- Qualify leads based on predefined criteria to ensure alignment with our target market and ideal customer profile.
- Effectively communicate the features, benefits, and value of our products and solutions to prospects.
- Build and nurture relationships with prospects through consistent follow-up and engagement strategies.
- Coordinate and schedule meetings between qualified leads and our CEO or other key stakeholders.
- Provide regular updates and reports on lead generation activities, pipeline status, and conversion metrics.
Skill Requirements :
- Bachelor's degree in Business Administration, Marketing, or related field.
- Proven track record of success in a sales or lead generation role in a B2B environment.
- Strong sales acumen with excellent communication and negotiation skills.
- Ability to build rapport quickly with diverse stakeholders, including C-level executives and decision-makers.
- Demonstrated experience conducting outbound prospecting activities, including cold calling, emailing, and networking.
- Proficiency in Microsoft Office Suite.
- Results-oriented mindset with a focus on achieving and exceeding sales targets and goals.
Praan is an equal-opportunity employer and does not discriminate based on race, religion, caste, gender, disability or any other criteria. We just care about working with great human beings!
Key Responsibilities:
• Manage the day-to-day accounting operations of the e-commerce business, including accounts payable and receivable, general ledger entries, bank reconciliations, and payroll processing
• Ensure timely and accurate recording of financial transactions in accordance with accounting principles and regulations
• Perform monthly and year-end closing procedures, including preparing financial statements and reports, such as profit and loss statements and balance sheets
• Reconcile financial discrepancies by collecting and analysing account information
• Work closely with the e-commerce team to provide financial insights and analysis for decision-making
• Develop and implement financial controls to ensure compliance with company policies and procedures
• Manage tax filings, including sales tax, use tax, and income tax
• Assist with budgeting and forecasting processes, as well as financial modelling and analysis
• Collaborate with external auditors to provide necessary documentation and support for audits
• Identify and implement cost-saving initiatives.
Qualifications: • Bachelor's degree in Accounting, Finance or related field
• 3+ years of experience in accounting, preferably in the e-commerce industry
• CPA or CMA certification preferred
• Excellent knowledge of accounting principles and regulations
• Experience with accounting software and e-commerce platforms
• Strong analytical and problem-solving skills
• Ability to work collaboratively with cross-functional teams
• Attention to detail and accuracy
• Excellent communication skills
• Proficient in Microsoft Office and accounting software
Reconciliation:
- Bank Reconciliation: Reconcile the bank statements with the company's cash book to ensure that all transactions are recorded accurately.
- Accounts Receivable Reconciliation: Reconcile the accounts receivable ledger with the general ledger to ensure that all accounts are accurate and up to date.
- Accounts Payable Reconciliation: Reconcile the accounts payable ledger with the general ledger to ensure that all vendor accounts are accurate and up to date.
- Intercompany Reconciliation: Reconcile transactions between different entities within the same company to ensure that all intercompany accounts are accurate and up to date.
- Payroll Reconciliation: Reconcile payroll records with bank statements to ensure that all payroll transactions are recorded accurately.
- General Ledger Reconciliation: Reconcile reconcile the general ledger with subsidiary ledgers to ensure that all accounts are accurate and up to date.
- E-commerce Platforms Reconciliation: Reconcile all the entries of all B2B and B2C e-commerce platforms.
Description :
- Good understanding of SharePoint Designer, IIS and web config files
- Experience with TFS/GitHub and PowerShell
- SharePoint Central Administration
- Experience with 3rd party controls/add-ons
- Extensive SharePoint development experience utilizing Visual Studio
- Exhibits excellent verbal and written communication skills.
- Work with stakeholders to understand the project requirement.
- Converts functional specifications of business requirements into programming specifications.
- Designs, codes, documents and implements high quality SharePoint / .Net solutions.
- Provides timely technical support and problem resolution for customer inquiries.
- Provides comprehensive and accurate work estimates.
Must Have Skills :
- Experienced developing SharePoint Solutions leveraging SharePoint Framework, JavaScript, JQuery, Bootstrap, AngularJS, React, HTML, CSS, XSL, and XML, REST, C#, and .NET
- SharePoint Web Part, Site / App Page, Master Page, Business Connectivity Services development
- Extensive experience in SharePoint Workflow development and Nintex Workflow and Forms development or other like workflow products experience
- Experience with customizing master pages and site definition page layouts
- Experience w/ Migration tools e.g. Metalogix, ShareGate, AvePoint
- Understanding of industry standard development methods (e.g. RUP, SCRUM)
- Understanding of ITIL Framework.
- Experience with CSS, Branding implementation
Nice to have skills :
- Experienced developing SharePoint Solutions leveraging SharePoint Framework, JavaScript, JQuery, Bootstrap, AngularJS, React, HTML, CSS, XSL, and XML, REST, C#, and .NET
- SharePoint Web Part, Site / App Page, Master Page, Business Connectivity Services development
- Extensive experience in SharePoint Workflow development and Nintex Workflow and Forms development Or other like workflow products experience
- Experience with customizing master pages and site definition page layouts
- Experience w/ Migration tools e.g. Metalogix, ShareGate, AvePoint
- Understanding of industry standard development methods (e.g. RUP, SCRUM)
- Understanding of ITIL Framework.
- Experience with CSS, Branding implementation
- Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
- l IT experience delivering enterprise-scale applications or product implementations
- experience working as a technical lead.
- Working Experience in ISO20022, SWIFT, Remittance
- Language & Frameworks: Java, Spring Boot, Spring, Any ORM
• Responsible for improving test case coverage and reducing customer found issues
• Ability to see inefficiencies in codes and communicate it to the rest of the team
• Ability to take initiatives and come up with plans to help solve these issues
• Involved in documentation such as planning and time estimation for projects
• Presenting ideas for system improvements, including cost proposals
• Producing detailed specifications and writing the program codes
• The key responsibilities of this person will be to unit test the product for functional, look
and feel of the GUI
• To keep in close loop of quality analysts to troubleshoot issues
Desired Candidate Profile:
• Expertise in core development in C#, ASP.net , ADO.net, Dot Net, .Net Core, Rest
API, Web API
• Expertise in HTML, WPF , WCF , LINQ , OOPS, SQL
• Proficient in Visual Studio 13, Visual Studio 15, and Visual Studio 19
(Note: Experience in maintenance phase of the project(s) will not be considered)
• Proficient in Data Structures, Multithreading, Logic Design and implementation with
regards to UI and backend Knowledge on design patterns
• Ability to work in a rapidly changing environment. Proactive behaviour is must have
• Experience in Active Directory, Group Policy, Windows File Server and SQL is an
advantage
• Experience in JIRA/Confluence is an advantage
• Good communication skills
• Experience with SharePoint Online , Exchange Online , Office365, AWS , GSuite ,
Dropbox , Microsoft
• Must be able to work under pressure and towards deadlines
Responsibilities:
• As a leader, you will be Facilitating discussions and lead decision-making on all
engineering aspects of his/her team.
• Able to define and execute the engineering plans for the areas under his/her ownership.
• Drive engineering best practices for the team.
• Define, implement and maintain the hygiene of the production systems (both engineering
and processes) for the areas under his/her ownership.
• Responsible for the health of the business directly owned by the team.
• Challenging business & product on outcomes, channelize feedback into execution, and
be accountable for engineering outputs
• Hiring, mentoring and retaining a best-of-class engineering team.
• Responsible for all stakeholder management including but not limited to business,product, operations, and clients/vendors
Requirements:
• BTech, MTech, or Ph.D. in Computer Science or a related technical discipline (or
equivalent).
• 8+ years of software development experience and 3+ years in leading teams.
• Excellent verbal and written communication skills with the ability to present complex
technical information clearly and concisely to a variety of audiences
• Past experience with startups and fast-paced environments is an added advantage
• As a leader, you must have proven skills in designing and developing simple to complex
solutions including experience in designing and implementing large-scale distributed
systems.
• Proven track record building and managing high-performing software development
teams.
• Practical experience and ability to drive design and architecture of multiple subsystems with other senior members in the team.











