
Customer Experience Executive (Retail Store Sales)
Location: Bandra & Prabha Devi, Mumbai
Job Description
• Providing customers information on the retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
• Replenishing retail shelves as per store requirement
• Managing store visual merchandising and managing customer billing and giftwrapping
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store
Skill & Qualifications:
•Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask
Reporting Manager: Store Manager

About Burgundy Hospitality pvt ltd
About
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A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.
- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.
- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.
- Collaborate with IT teams to implement new technologies and improve existing systems.
- Provide training and support to users on new software applications and tools.
- Assist in the setup and deployment of new workstations and peripherals.
- Monitor and maintain system performance, applying updates and patches as necessary.
- Document technical procedures and solutions for future reference.
Qualifications:
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.
- Proven experience in a desktop support role or similar technical support position.
- Strong knowledge of Windows and macOS operating systems, as well as common software applications.
- Familiarity with networking concepts and troubleshooting techniques.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written, with a customer-focused attitude.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.
Job Description :
● Should have a strong knowledge of Node JS, Javascript.
● Proven Skills with databases like PostGres/MongoDB etc.
● Experience in Version Control Systems like GIT, Bitbucket.
● Ability to complete all phases of software development life cycle.
● Should have a working knowledge of using the latest development tools and techniques.
● Experience in Cloud such as AWS, Azure etc. is an advantage
● Basic knowledge of front-end UI design preferred.
● Must have good problem solving and analytical skills.
● Must be a team player, having good communication skills, self-starter
● Ability to pick up new technology is needed
Ideal Candidates will:
● Possess Strong sense of ownership
● Have an ability to work in high energy teams and drive results
● Have Good communication and documentation skills
● Enjoy sharing knowledge and eager to keep developing themselves
About the role:
Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.
Responsibilities:
• Handling customer queries and managing customer coordination
• Approach all queries with customer centric attitude
• Manage data and MIS reports
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate requirements:
• Min 1 to 3 years’ experience in a customer support role
• Can handle voice and non-voice process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Qualification
• Bachelor's degree in Any filed
• 0-1 years experience in a customer support role
• CTC Compensation upto 2.50 LPA to 3.50 LPA
Full Stack Web Developer – Software Developer/ Senior Software Developer / Technical Lead
Location: Bangalore, KA (in-office)
Education: Grad – BE – IT/ CS/ BCA / MCA /ME
Job Description:
We are looking for a skilled Web developer who’ll be responsible for designing, coding and improving our company web pages, programs and applications and passionate about building software and perform well working in a team, along with developers, engineers and web designers also should be able to convert our company needs in functional and user-friendly websites and programs.
Responsibilities:
- Code writing - Write clean code with good nomenclature, sensible tests and comments when necessary.
- Code reviewing & Bug fixes - Implement new features and fix bugs for both existing and greenfield applications
- Unit Testing - Write unit tests, integration tests, and acceptance tests.
- Research & Development on new technology / scope.
- Completing the projects given to you based on defined timelines
- Team management skills for technical lead profile
Required Technical skills:
- Proficiency in:
- a) C#, ASP.NET MVC, Web API, SQL,
- b) JavaScript, jQuery
- Basic Knowledge in HTML, CSS.
- Knowledge of design pattern
- GIT (or other distributed source code management tools) knowledge
- An ability to solve complex problems, communicate clearly, and share a sense of urgency.
- The capacity to thrive in a small, flexible, and dynamic environment, contributing to a high performance.
Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Hiring, developing, and managing the creative team
- Keeping abreast with current trends, job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
- Making sure all Visual Management activities are executed and implemented as per the plan and budgets allocated
- Creating appealing and eye-catching visual displays
- Developing visual design and strategies for new collection/category/product launch
- Developing visual strategies for the display of products on the e-store in a way that will enhance the overall user experience (UX)
- Brainstorming the e-store & Mobile App theme, design ideas, content etc with senior management
- Making detailed guidelines document to develop the User Interface (UI) for new developments and amendments
- Providing instructions and working closely with Graphic Designer for making UI designs and creatives
- 2+ yrs. of exp in a similar role
- Experience in product design, graphic design processes to develop product collections, and marketing collaterals.
- Good Experience in Graphics and Product design
- Creativity and Visualising expert
- Excellent Team management skills, to hire and train the right talent
- Have a good knowledge of layouts, graphic fundamentals, typography & limitations of the web
- Have a strong working knowledge of experience design, brand development, interactive commerce and creative process
- Possess print and web design capabilities: must know how to work in both media for integrated campaigns
- Ability to scale up the organization and revenue
About Quidich
http://www.quidich.com">Quidich Innovation Labs pioneers products and customized technology solutions for the Sports Broadcast & Film industry. With a mission to bring machines and machine learning to sports, we use camera technology to develop services using remote controlled systems like drones and buggies that add value to any broadcast or production. Quidich provides services to some of the biggest sports & broadcast clients in India and across the globe. A few recent projects include Indian Premier League, ICC World Cup for Men and Women, Kaun Banega Crorepati, Bigg Boss, Gully Boy and Sanju.
What’s Unique About Quidich?
- Your work will be consumed by millions of people within months of your joining and will impact consumption patterns of how live sport is viewed across the globe.
- You work with passionate, talented, and diverse people who inspire and support you to achieve your goals.
- You work in a culture of trust, care, and compassion.
Opportunity
- Your contribution to the software will help shape the final output seen on television
- You will have an opportunity to work in live broadcast scenarios
- You will work in a close knit team that is driven by innovation
Role
We are excited to be growing our unreal team and opening up new pathways into the business by bringing on board an Unreal Designer. The role will be a vital one in building our virtual rendering system. You will be responsible for building and extending upon our virtual system that enables our artists to create compelling and spectacular virtual worlds for use in broadcast productions. This is not a traditional gaming role but forms a new and exciting role within Quidich. The position will encompass a number of unique challenges and interesting areas of development, all working towards improving the design output.
Responsibilities
- Developing a scalable and performant Unreal renderer for use in broadcast
- Maintaining and developing UE4 plugins
- Developing tools that enable our team to create photorealistic and virtual worlds
- Enabling a character creation pipeline
Requirements (Good to have)
- Degree in Design or Arts
- In Depth understanding of UE4
- GIT and source control
- Experience Making UE4 editor plugins to aid artist workflows
- Modeling experience on max , maya or cinema 4d
- Strong mathematical understanding - linear algebra, vector/matrix
Additional Skills
- Knowledge of character animation workflows
- UE 4 mobile experience (IOS and Android)
Reporting To: Product Lead
Joining Date: Immediate (Mumbai)
This Noida based startup is disrupting the F&B industry by helping eateries increase their profit margin and saving time on labour.
Our client is a software-as-a-service(SaaS) startup that connects restaurants and suppliers by digitising the procurement process. It enables eateries to understand purchasing trends, auto-create purchase orders, anticipate stock out dates, set low-stock alerts, among others. The team also provides training to restaurant members on effectively using the solution. Founded by IIT Kanpur graduates, this new age venture already has more than 1,500 outlets registered on its platform and has helped restaurants reduce their operational costs by 8-10%. It also generates monthly transactions worth $1.3 million.
As a Customer Success Manager, you will be acting as the point-of-contact for the client/ customer, managing clients’ accounts and thus helping in building client retention.
What you will do:
- Managing clients by working closely with them and understanding their business needs and challenges
- On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
- Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
- Educating and promoting the company’s services to the clients
- Acting as the point-of-contact for the clients and also mediating between the clients and the company
- Handling and solving escalations from clients, as and when received and making sure the client account is retained
- Renewing subscriptions on a timely-basis
- Compiling and presenting reports to the business by maintaining and managing relevant data
- Managing a team of customer success executives and leading them towards achieving the business goals
- Partnering and working closely with internal teams to meet the business needs of the customers
Candidate Profile:
What you need to have:
- Graduation is a must
- Relevant experience in customer success management and also experienced in handling a team
- B2B SaaS background
- Willingness to work 6-days a week
- Excellent communication and presentation skills
- An analytical mindset and also go-getter attitude
- Expertise in MS Suite
- Min experience of 2 years
Work Location: Hyderabad
Experience:6-8 Years
Package:Upto 15 LPA
Notice Period:Immediate to 15 days
Its a Full Time Opportunity with Our Client
Mandatory Skills:Java,J2EE,Spring Boot,Hibernate & Microservices
Job Description:
--In-depth understanding and working of java, Spring Boot, hibernate.
--Strong object-oriented programming skills in Java Very good knowledge of Core Java and J2EE
--Proven hands-on Software Development experience
--Proven working experience in Java development
--Hands on experience in designing and developing applications using Java EE platforms
--Object oriented analysis and design using common design patterns.
--Hands on experience in Web Services (SOAP,REST)
--Profound insight of Java and JEE internals (Class loading, Memory Management, Transaction management etc)
--Excellent knowledge of Relational Databases, SQL and ORM technologies (Hibernate)
--Experience in the Spring Framework.
--Complete understanding of SDLC.
--Experience with test-driven development
- Proficient in R and Python
- Work experience 1+ years with at least 6 months working with Python
- Prior experience with building ML models
- Prior experience with SQL
- Knowledge of statistical techniques
- Experience with working on Spatial Data will be an added advantage









