Customer Experience Executive (Retail Store Sales)
Location: Bandra & Prabha Devi, Mumbai
Job Description
• Providing customers information on the retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
• Replenishing retail shelves as per store requirement
• Managing store visual merchandising and managing customer billing and giftwrapping
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store
Skill & Qualifications:
•Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask
Reporting Manager: Store Manager
About Burgundy Hospitality pvt ltd
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We are building the future of women’s wellness. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are broken and we see a huge opportunity to build a truly aspirational product that will inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together technology, health sciences, content, and community, we would love to talk to you.
What are we looking or
1. Experience in Sales and/or customer consulting
2. Ability to understand and handle data sets through google sheets and Excel
Job Role:
1. Convert highly qualified leads into members, by consulting and guiding them based on their conditions and requirement
2. Assess ways to optimize the overall top-of-funnel lead flow at Savage by working with external communities
3. Create weekly reports on work done, what worked and what did not work.
4. Be the voice of prospective customers in the system
Enterprise Sales Manager/Senior Sales Manager: Drupal (APAC)
Location - India
Website - http://www.srijan.net">www.srijan.net
Srijan is one of the largest Drupal services companies working with enterprises, including Fortune 500’s in multi-year long-term engagements.
We’re looking for Enterprise Sales/Senior Sales Manager- DRUPAL with End-to-end Sales experience who will manage and close deals in Srijan account and prospects. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to determine their needs and delivering world-class service. Furthermore, the ability to work cross-functionally with demand generation, Pre-Sales, and marketing teams to cultivate a pipeline is a must.
Passion, drive, and creativity are some of the basic skills that we look at, in this role. Experience in handling full-lifecycle sales in an individual contributor environment, along with working with partners to drive our business forward in the specified territory is key to being a successful Srijan representative.
Responsibilities:
- Identify new business opportunities within the companies in APAC, who are invested or investing in Drupal stack.
- Develop strong relationships and identify prospect needs at all decision-making levels.
- Influence client decisions and advocate for client needs to negotiate win-win solutions.
- Work closely with various teams including Delivery Operations, Pre-Sales, Marketing and Accounts to ensure seamless implementation and effective growth.
- Collaborate effectively across internal teams and create an atmosphere of trust and open communication.
- Engage with our channel partners and various subject matter experts to drive sales opportunities.
- Travel to client meetings as needed.
The ideal candidate will have the following characteristics:
- Experience of 7+ years of sales/client origination experience in APAC, with CMS experience for building complex web applications. Earlier experience with Drupal is preferred.
- Demonstrated experience in selling complex software and services to enterprises and fortune 500’s.
- Experience negotiating large strategic deals including all phases of client development: prospecting, proposal development, negotiation, and ongoing relationship management.
- Should have intellectual agility and an entrepreneurial mindset; demonstrates drive, initiative, energy, and sense of urgency in acquiring and serving clients.
- Experience and the know-how to work in a start-up, fast-paced technology environment.
- Confident presentation skills, and must have 'presence' in front of the C-suite customer with the communications skills to articulate a value proposition to a wide range of organizational and functional levels.
Our client is a decade-old software development company, that offers its clients a wide range of customized web, mobile, and eCommerce tools and software. They are known to use advanced languages and platforms used to build reliable, secure, and scalable solutions for their business clients as well as individual customers. Their disruptive craftsmanship and strategy help in high-performance growth and allows customers to transform digitally and competitively.
Their products are being used by most of the banks and NBFCs in India, apart from clients from other industries. The founder is an IIM and MDI alumni and has experience of more than 13 years in business and strategic roles in MNCs. The company has been accredited by the government as a premier IT company, committed to quality and driven by customer success.
- Identifying and prospecting potential buyers through various sales processes.
- Maintaining relationships and working closely with cross-functional teams for account management.
- Identifying client needs and suggesting appropriate products/solutions.
- Closing the sale through smart and strategic approach.
- Visualizing, managing and achieving targets.
- Making multi-channel follow-up – helping uncover new deals and nurturing existing opportunities.
- Presenting detailed information and responding to questions from managers, clients, and customers.
What you need to have:
- B.E/B.Tech/BCA candidates having good experience in IT SAAS Sales.
- Experience in online bidding portals like fiver, freelancer, upwork, php
- Must be an MBA Graduate with good communications skills.
- Flexible for 6 days working.
- Should be able/willing to attend inbound calls.
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.