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Interior design
Job Description: Design Consultant
As a Design Consultant for the Ligne Roset French Luxury Furniture brand, you will be responsible for working with a team at the Boutique in understanding customer requirements and crafting solutions using the Company’s product portfolio. This role requires experience in retail of luxury furniture.
Job Requirements:
Delivering an outstanding customer experience:
- Engaging with customers to understand their furniture needs and providing recommendations that meet their requirements.
- Attending to walk in customers’ inquiries.
- Promoting sales of high-end furniture and lifestyle accessories.
- Guiding customers through the purchasing process, including explaining product features and benefits, pricing, warranties, and delivery options.
- Responding to customer inquiries, complaints, and feedback promptly, ensuring resolution to their satisfaction.
- Building and maintaining strong relationships with customers to foster loyalty and repeat business.
Sales and Business Development:
- Meeting and exceeding sales targets and KPIs set by the management.
- Proactively engaging with customers to drive sales, building customer loyalty, and increasing market share.
- Building a robust pipeline of potential customers and maintaining an accurate customer database.
- Identifying opportunities to cross-sell and up-sell products and services to customers.
- Maintaining an up-to-date understanding of market trends, competitor activity, and industry developments to identify new opportunities for growth.
Store Operations:
- Ensuring that the store is well presented, and the products are displayed attractively and prominently.
- Maintaining accurate inventory records and ensuring the store is adequately stocked.
- Ensuring that the store is clean, tidy, and meets health and safety standards.
- Providing feedback to the management on customer preferences, product demand, and store operations to continuously improve the business.
Candidate Qualifications & Skill Requirements:
- Bachelor’s Degree in Architecture or Interior Designing
- 2+ years of experience in retail sales, preferably in luxury furniture industry.
- Excellent verbal and written communication skills.
- Strong sales and negotiation skills.
- Demonstrated ability to build and maintain strong customer relationships.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail for tracking information in MIS.
Location: Prabhadevi, Mumbai
Reporting To: Boutique Manager
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gift and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
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About Burgundy Hospitality pvt ltd
Founded :
2012
Type :
Services
Size :
100-1000
Stage :
Profitable
About
Burgundy is a consumer brands incubator that integrates retail, online, and B2B distribution. It offers a unique portfolio of brands that are rich in history, craftsmanship, and passion. The company has 12 retail stores across 6 cities in India and offers brands like ROYCE' Chocolate, Papabubble, Onitsuka Tiger, and Maxim’s Paris.
Burgundy is a consumer brands incubator that integrates retail, online, and B2B distribution. The company offers a unique portfolio of brands that are rich in history, craftsmanship, and passion. It has 12 retail stores across 6 cities in India and offers brands like ROYCE' Chocolate, Papabubble, Onitsuka Tiger, and Maxim’s Paris. Burgundy aims to inspire a generation of global Indians who have traveled the world and yearn to experience the essence of adventure and exploration in India. The company's brands are complex by design yet simple to appreciate, and they tell stories of provenance and passion. Burgundy solves the problem of finding unique and high-quality brands in India by bringing them from around the world. The company operates in the retail, online, and B2B distribution industries.
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