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Data AnalyticsWho is this for
If solving business challenges drives you. This is the place to be. Fornax is a team of cross-functional individuals who solve critial business challenges using core concept of analytics, critial thinking.
We are seeking a skilled Business Analyst who has worked with a D2C/E-commerce brand in India. The ideal candidate will possess a strong blend of functional and technical expertise, particularly in Google Analytics, Google Ads, Facebook Ads, Amazon Ads. Good understanding of the entire D2C / E-Commerce marketing value chain.
Key Responsibilities:
- Analyze and interpret e-commerce data to identify trends, opportunities, and areas for improvement.
- Design creative data solutions by understanding the D2C /DTC value chain.
- Analyse business needs of stakeholders and customers.
- Collaborte with internal and external teams to determine the project scope and vision
- Gather Customer requirements via workshop questionnaires, surveys, site visit, Workflow storyboards, use cases and scenario mappings.
- Study and create detailed comparisions solution architectures for deployment.
- Monitor and control the execution of the project
- Conduct and monitor extensive customer research done on brands.
- Translate Business Requirements into functional requirements
- Create process models, BPMN diagrams to provide end to visbility of the solution to Business and dev teams.
- Communicate progress, issues, development to client teams. verbally or through written documentation.
- Create extensive project scope documentations to keep project and client teams on the same page.
- Develop and improve existing templates for capturing customer requirements.
Key Skills
- Exceptional Analytical and Problem-Solving Abilities: Demonstrated excellence in analytical reasoning, including a keen ability to analyze complex situations and data, leading to creative solutions and successful problem resolution.
- Great Overround understanding of E-commerce and D2C sector in India. Prior experience in working with a D2C brand or directly working on agency end with D2C brand
- Bachelor’s degree in Analytics, Statistics, Computer Science, Engineering, or a related field.
- Minimum of 3 years of experience in analytics, data science, or a related consulting role.
- Proficient in data analysis tools and programming languages such as SQL, Python, R, or SAS.
- Strong problem-solving skills and the ability to work with complex datasets.
- Excellent communication and interpersonal skills to effectively convey insights to non-technical stakeholders.
- Experience in managing projects and leading teams is highly advantageous.
About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position: Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.
Duties & Responsibilities:
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in a similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
About Company
Our client is an Indian D2C brand into a Premium Luxury Destination to shop exclusive Designer wear.
We are hiring an HR Business Partner for a luxury retail & e-commerce omnichannel platform that is well-funded and is now ready for its next level of growth. Backed by reputed investors, it is already a leader in its space. The focus for the coming years will be on scaling the business with technology as its backbone. Market-driven competitive salary for the right candidate
Role Summary:
As a Store Manager, you will drive store profitability by overseeing operations, implementing sales strategies, ensuring exceptional customer service, and leading a high-performance team. If you're prepared for a challenging and rewarding role, apply to contribute to our company's success.
Expectations and Summary of Role:
Job Duties and Responsibilities:
- Drive top-line sales revenue and profitability.
- Develop and communicate SMART store targets.
- Resolve escalated customer complaints and collect feedback.
- Execute marketing strategies to increase the customer base.
- Establish standardized systems for smooth store operations.
- Manage team deliverables, resolve conflicts, and maintain high morale.
- Participate in the hiring process and develop the sales team.
- Prepare analytical reports on store performance for management.
Requirements
- Proven experience as a Store Manager or in a similar role.
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Demonstrated ability to drive sales and achieve targets.
- Knowledge of retail operations and customer service principles.
- Analytical and problem-solving skills.
Customer Experience Executive (Retail Store Sales)
Location: Bandra & Prabha Devi, Mumbai
Job Description
• Providing customers information on the retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
• Replenishing retail shelves as per store requirement
• Managing store visual merchandising and managing customer billing and giftwrapping
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store
Skill & Qualifications:
•Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask
Reporting Manager: Store Manager
About Us -
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position – Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values.
Duties & Responsibilities
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements
- Candidate should ideally have 2- 3 years of experience in the similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
Job description
Duties & Responsibilities
- Preparing hot and cold beverages and food products as per the defined SOP.
- Following the defined steps of guest service.
- Maintaining the cleaning & hygiene aspects of the store .
- Following the cleaning and hygiene guidelines set by the store .
- Managing product hygiene and expiry Managing store visual merchandising.
- Having basic knowledge about coffee beans and coffee machine.
- Having knowledge about the food safety rules and demonstrating them while working Handling the basic level product-related complaints as the per process.
- Maintaining the Daily/Weekly/Monthly inventory records.
- Supporting the Store Manager in stock reconciliations.
- Maintaining a safe and healthy work environment.
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in the similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage .
- Good written and verbal communication skills.
- Ability to work well under pressure.
- Flexible and works well with a team.
- Ability to multitask.
- Experience in luxury retail or hospitality.
Reporting Manager - Store Manager
We are looking for an enthusiastic, fashion-forward, friendly and organised candidate to head our flagship retail store in Bandra, Mumbai. We are an all-girls team and hence are only hiring FEMALE candidates. We have a beautiful store and are looking for someone who can elevate the store experience for customers while achieving our sales targets, We look forward to making a great new addition to our team! Retail experience is a big bonus!
About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
About the role: Paytm Transit business deals in products related to commuting viz NCMC / Transit card, QR Ticketing, Smart card recharge etc.
- Achieving targets for key performance metrics viz user acquisition, retention and business revenue goals.
- Increase productivity of team by continuous training, review and supervision.
- Ensuring the team follows best in class sales tools and processes laid out by the business.
- Recruiting, retention and maintaining pipeline of field sales force.
- Build penetration in market by creating a strong network of reseller / influencers
- Provide ground feedback that would open up avenues for increasing business.
Expectations/ Requirements
- 3+ years of Direct sales / business development experience.
- Managed a team of Front line sales persons for at least 1 year.
- Working knowledge of MS Office.
- Worked on any Sales force app.
- Educational Qualification – Graduate & above.
- Good communication skills and proficiency in regional language of the geography where this position is based.
- Have exposure in cold calling.
Superpowers/ Skills that will help you succeed in this role
High level of drive, initiative and self-motivation
● Ability to take internal and external stakeholders along
● Understanding of Distribution set up and ability to build the business
● Strong people management exposure
● Love for simplifying
● Growth Mindset
● Willingness to experiment and improve continuously
Why join us
A collaborative output driven program that brings cohesiveness across businesses
through technology
● Improve the average revenue per use by increasing the cross-sell opportunities
● A solid 360 feedbacks from your peer teams on your support of their goals
● Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you
Responsibility:
- Develop, execute & deliver the annual and long-term strategic business plans to ensure delivery of the full potential of the brand at the pan India level
- Guide team in translation of strategy into business plans, brand positioning and go – to market strategies
- Identify and research potential markets to launch the new retail stores and advise management of new business development opportunities.
- Prepare and execute the marketing strategy for Company’s online & offline business model.
- Responsible for the launch and development of the fashion brand as per the agreed terms and conditions.
- Ensure the financial performance and revenue targets of the brand (online and offline) are achieved through analysis of its Profit & Loss and KPIs.
- Manage relations with key business stakeholders to develop trusting business partnerships.
- Support the day-to-day management of the brand.
- Advice and support stores with all areas of their business including store standards, stock management, customer relationship, staffing and recruitment, finances and payments, cost control, expansion.
- Develop sales and marketing tools, work out on sales promotional activities to support the sales plans.
- Develop the store audit plan and conduct the audits.
- Contributing to and upholding the standards for store compliance as outlined in the operating standards manuals
- Periodically reviewing layout and design of stores manuals and other communications tools for user-friendliness and completeness
- MBA/Post Graduate in Operations from a reputed institution
- Must have experience in translating vision/broad strategies into specific targets and tasks.
- Ability to deliver solution and provide expertise with speed and imagination
- Should possess a high degree of business acumen and must have a good understanding of P&L
- Strong research and analytical skills
- Flexible and able to multi-task; can work within a fast-moving environment
- Must have good connections and networking in the retail & eCommerce ecosystem
Job description:
Title – Technical Manager
Department – Technology
Reports To – CTO
Location – Andheri E, Mumbai
Compensation – Market Competitive
Role Specifications –
Solutioning the E-Retail team’s organizational technical initiatives
Responsible for System Architecture & Design
Designing, integrating and managing complex infrastructure solutions
Managing escalations, negotiate issues and schedule with stakeholders
Work closely with the Operations Head and Process owners for technical interventions/initiatives
Support pre-sales and creating pilots to showcase capability
Monitored network designs and employed technological advancements in business network
architecture.
Trained network professionals and assisted in resolving operational issues.
Recommend Alternative Technologies and Improvements.
Project management experience
Experience with web technologies and building enterprise architecture roadmaps
Experience designing, integrating and managing complex infrastructure solutions
Experience planning and developing support processes and adhering to best practices
Strong written and oral communication skills, and the ability to effectively communicate with technical
and non-technical audiences
Technical Specifications –
IT Delivery Management, Architecture Consulting, Production Support
Release & Configuration management.
Core Java & Java Enterprise Technologies – Jmeter, Spring, JsF, Structs 1.x, Hibernate 3. Ejb 2.0,
Primefaces, Apache Poi, Itext.
Build / Automation - Apache Ant, Apache Maven 3.0, Nexus.
Databases - Mysql, Mariadb, Nosql (Cassandra, Mongodb)
Scrummaster, Pmp, Agile And Standard Sdlc Models.Tomcat, Jboss 4.X, Weblogic 10.3
Configuration - Oracle Fusion Middleware 11, Identify & Access Management, Jahia 5.0.6
Domain Experience –
Knowledge of Retail/CPG domain ecommerce terms/concepts (SKUs, ASINs, catalogs, etc…)
preferred
Experience in building automation processes/products for back-office retail operation teams
will be beneficial
Knowledge of web scraping, product matching, attribution etc will be an added advantag
Vacancies: 143
Company Name: Xiaomi
Gender:Male/Female
Age: below 30
Salary: 13000 CTC + Good Incentives
On roll job eligible benefits ESI PF 👍
Experience: *Minimum 6 months of experience in Mobile Sales *background
Irfan Ali HR
Qualification: Intermediate or above
Age limit is - below 30 only
Work Location Mumbai Ahmedabad Badodara,Surat,Bhavanagar,Surendarnagar,Bhuj,Junagadh,Immatnagar,Palanpur,Gadhi Nagar
Mode of interview telephonic call
2. Follow up on the user query with daycares / preschool network to close the query
3. Record and maintain user data in a systematic manner
4. Support in marketing activation / user lead generation by sharing blog posts on facebook groups and responding to queries w.r.t to preschools and daycares on fb groups to direct traffic to Proeves.com
- Manage and support delivery of key corporate projects on crèche benefit
- Manage the corporate relationships for clients for whom we manage the annual childcare benefit
- Create and maintain systematic corporate MIS (leads, pipeline, hot conversations) to support in business development
- Reach out to new corporates with ProEves services, support in conducting corporate surveys on childcare and maternity benefits
- Respond to queries of corporates who are looking for providing creche benefit to their employees. Understand their need, share ProEves proposal and follow up
- Liase with daycare partners in ensuring smooth childcare benefit for the client
- Support the Management team in all corporate reach outs - mailers, events, meetings
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