Retail Store Manager (Apparel Brand)

Job Description:

We are seeking a motivated and experienced Store Manager to oversee daily operations at our retail locations. The Store Manager will be responsible for ensuring the store operates efficiently, meeting sales targets, delivering exceptional customer service, and managing staff.

Key Responsibilities:

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.

• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.

• Maintain high standards of customer service, addressing customer concerns and feedback.

• Monitor inventory levels, order stock, and manage product displays.

• Analyze sales data and prepare reports for senior management.

• Implement promotional activities and sales strategies to drive revenue.

• Ensure compliance with all company policies, health and safety regulations, and local laws.

• Conduct regular store audits and ensure the store's appearance is up to company standards.

• Handle store budgets, payroll, and scheduling efficiently.

Requirements:

• Bachelor's degree in Business Administration, Retail Management, or a related field.

• Proven experience as a Store Manager or in a similar retail management role.

• Strong leadership and interpersonal skills.

• Excellent communication and organizational abilities.

• Ability to manage multiple tasks simultaneously and work under pressure.

• Proficiency in MS Office and retail management software.

• Flexibility to work in different shifts, including weekends.

Preferred Qualifications:

• Experience in retail sales or customer service.

• Knowledge of visual merchandising techniques.

• Ability to motivate a team and drive sales performance.

Job Description – Retail Sales / Customer Service

Position: Retail Sales Executive / Customer Service Executive

Industry: Apparel / Fashion Retail

Locations: Mumbai & Jaipur

Experience: Relevant experience in an Apparel Retail Brand

Employment Type: Full-Time

About the Role

We are looking for an energetic and customer-focused Retail Sales / Customer Service Executive to join our apparel retail team in Mumbai and Jaipur.

The ideal candidate must have prior experience working with an apparel/fashion retail brand and should possess excellent communication and customer-handling skills. The candidate will be responsible for delivering a premium in-store customer experience while achieving sales targets.

Key Responsibilities

• Welcome and assist customers in the store and understand their requirements.
• Provide personalized product recommendations based on customer preferences, occasion, size, and budget.
• Achieve individual and store-level sales targets.
• Explain product features, fabrics, fits, sizes, pricing, and promotions to customers.
• Maintain strong customer relationships and encourage repeat purchases.
• Handle customer queries, feedback, exchanges, and complaints professionally.
• Maintain proper product presentation, visual merchandising, and store standards.
• Ensure merchandise is properly displayed, tagged, sized, and replenished.
• Assist customers with trials, product selection, and styling suggestions where required.
• Coordinate with the store team for stock availability and customer requirements.
• Maintain accurate records of sales, customer interactions, and daily store activities.
• Support stock counting, inventory management, inward/outward processes, and stock replenishment.
• Ensure smooth billing and coordination with the cashier/POS team.
• Follow company policies and standard operating procedures.
• Maintain a clean, organized, and premium shopping environment.
• Stay updated on new collections, product launches, offers, and brand guidelines.

Required Skills & Qualifications

• Graduate/12th pass or equivalent; relevant retail qualification will be an advantage.
• Previous experience with an Apparel/Fashion Retail Brand is mandatory.
• Good English and Hindi communication skills.
• Strong customer-handling and interpersonal skills.
• Excellent verbal communication and presentation skills.
• Positive, confident, and customer-oriented personality.
• Strong sales and target-achievement mindset.
• Basic knowledge of POS systems and MS Office will be an advantage.
• Good understanding of apparel, fashion, fabrics, sizes, and styling will be preferred.
• Ability to work in a fast-paced retail environment.
• Willingness to work in shifts, weekends, and during peak retail periods.

Mail updated resume with salary details-

Email: etalenthire{at}gmail{dot}com

satish: 88O 27 49 743