Retail Store Manager (Apparel Brand)

Job Description: Senior Product Manager

Location: Mumbai

WHO WE ARE

TIFIN @ Work is dedicated to providing personalized financial and benefits guidance to employees. As the first holistic, AI-powered conversational platform for financial wellness, we empower individuals to achieve their financial goals in partnership with their workplace plan advisors.

OUR VALUES: Go with your GUT

• Grow at the Edge: We embrace personal growth by stepping out of our comfort zones to discover our genius zones, driven by self-awareness and integrity. No excuses.
• Understanding through Listening and Speaking the Truth: Transparency, radical candor, and authenticity define our communication. We challenge ideas, but once decisions are made, we commit fully.
• I Win for Teamwin: We operate within our genius zones, taking ownership of our work and inspiring our team with energy and attitude to win together.

WHAT YOU'LL BE DOING

Dealing with Ambiguity & Entrepreneurial Approach:

• Navigate the challenges of building a new product by responding quickly to customer needs, pivoting strategies, prototyping, and driving product-market fit.
• Embrace feedback, course-correct as needed, and build consensus across stakeholders.

Stakeholder Management:

• Collaborate with investors and founders to shape the company’s technology roadmap and redefine the business with a clear vision of the market landscape.

Product Ownership:

• Lead the product strategy, design, and development of mobile and web-based SaaS products.
• Drive product development with Agile methodologies, focusing on customer needs and competitive differentiation.

Technical Expertise:

• Leverage your engineering background to deliver high-quality trading platform products in competitive markets.
• Apply deep knowledge of web systems architecture, design, and development to build scalable and robust solutions.

Execution & Leadership:

• Thrive in a startup environment with a hands-on, proactive approach to execution.
• Demonstrate passion for technology and the ability to inspire and lead teams toward successful outcomes.

THE ROLE

• This position will report to Country Manager

WHAT WE’RE LOOKING FOR

• Proven success in bringing innovative SaaS products to market.
• Strong entrepreneurial mindset with a bias for action.
• Exceptional ability to manage stakeholders and drive consensus.
• Expertise in Agile software development methodologies.

COMPENSATION AND BENEFITS

• Competitive salary, discretionary annual bonus, and ESOP.
• Medical insurance.
• Flexible PTO policy and company-paid holidays.
• Access to our Chief Mindfulness Officer for mindfulness events and 1:1 personal coaching.

Note on Location:

While we have team centers in Boulder, New York City, San Francisco, Charlotte, and this role is based out of Bangalore

TIFIN is an equal-opportunity workplace, and we value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to any discrimination.

About MobileFirst : Software Application development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Singapore.

Currently our focus is to build new clients in Sports, Health & Wellness, FinTech & eCommerce line of business. 

What are we looking for?

• Must have proven experience of selling software services in International Markets.
• If not services we can consider people with experience of selling software products as well.
• Somebody who has experience of end to end sales cycle
• Somebody who has worked in a revenue based target environment.
• Should be mature, empathetic, self-driven and creative.
• Should be able to take initiatives, learn new things, dependable, co-operative and a team player.
• Adapative for working as per different timezone. 
• Should able to take at least 6 to 7 Introduction meetings with clients. 

Benefits:

• Opportunity to build & scale the Sales team
• Incentives on achieving the targets
• Work from home on an approval basis
• Opportunity to travel & represent organisation on various forums, conferences etc. 

ABOUT US

Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.

RESPONSIBILITIES

• Be the First point of contact for support queries
• Be responsible for solving customer queries and tickets in timely manner.
• Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
• Log monitoring, event monitoring and resolving tickets in defined SLA.
• Apply updates and patches to keep the software up-to-date in line with organizational policies
• Provide support for installation and configuration.
• Monitor and identify areas of performance improvement
• Identify and write scripts for automating support tasks.
• Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.

ESSENTIAL SKILLS

• Hands-On experience and skills in Linux operating system
• Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
• Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
• Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
• Experience in NoSQL or RDBMS technology is desirable
• Python/Node.js or relevant data processing programming experience is preferred.
• Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
• Knowledge of real-time data collection with various data sources.
• Experience in deploying scalable Elastic cluster is desirable

QUALIFICATION AND EXPERIENCE

• 2 -4 years of experience in technical support role.
• At least 2+ years experience working across multi-cultural and geographically distributed teams
• Experience in trouble shooting, maintaining and supporting production setup
• Engineering or equivalent degree
• Ability to interact effectively with customers for problem resolution.
• Sense of urgency and ownership to get problems solved in timely manner
• Attention to details.
• Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.

LOCATION: Bangalore

Experience: Minimum 2 yrs

Package: upto 8 LPA

• Build fast and efficient next-generation web applications
• Implement new features and optimize existing ones
• Collaborate with Designers to iterate on the design
• Work closely with Backend Engineers to integrate APIs and other services
•  Find and address performance issues
• Identify and communicate front-end best practices
• Customer-focused, whether responding to support queries or developing new features and functionality.
• Able to provide constructive feedback and effectively review code, guiding other UI engineers in the right direction

• 3+ years of experience in UI/frontend development.
• Hands-on experience using React as a front-end development framework.
• Sound knowledge of front-end development languages, tools and methodologies like HTML5, CSS3, JavaScript and associated technologies and toolsets (e.g. jQuery, Sass)
• Able to write front-end code that is cross-browser and cross-device friendly, through responsive or adaptive techniques is essential.
• Working knowledge of AWS for product development and deployment is preferred
• Experience using Continuous Integration (CI) / Continuous Delivery (CD) systems for development and deployment.
• Proven knowledge of Test-Driven Development (TDD).

Job description

The ideal candidate will oversee the online marketing strategy for the organization by planning and executing digital marketing campaigns. This candidate will launch advertisements and create content to increase brand awareness. This candidate will have previous marketing experience and be able to monitor the company's social media presence.

Key Skills

• Keyword research
• On-page keyword targeting
• Knowledge of WordPress
• SEMrush, keyword tool.io, ahref’s
• Google analytics
• Google webmaster
• Generating Sitemap of website
• Indexing the website on various search engines
• Microsoft Excel
• Yoast SEO
• Advanced Link building skills required ( Guest Blogging, Skyscraper Technique, relationship-based Link Building, Broken Link Building.)
• Good in writing and editing contents

Roles & Responsibilities

• On-page SEO optimization
• Off-page SEO (Link Building Backlinks)
• Social media marketing
• Checking & removing Duplicate content
• Formatting of content for better ranking
• Email marketing
• Running Facebook ads
• Running Google PPC, Display & remarking campaigns

Qualifications

• Excellent understanding of digital marketing concepts
• Experience with business to customer social media and content generation
• Strong creative and analytical skills

Requirements:-

• Bachelor’s Degree or Master’s in Computer Science, Engineering,Software Engineering or a relevant field. 
• Strong experience with Windows/Linux-based infrastructures, Linux/Unix administration.
• knowledge of Jira, Bitbucket, Jenkins, Xray, Ansible, Windows and  .Net. as their Core Skill.
• Strong experience with databases such as SQL, MS SQL, MySQL, NoSQL.
• Knowledge of scripting languages such as Shell Scripting /Python/ PHP/Groovy, Bash.  
• Experience with project management and workflow tools such as   Agile, Jira / WorkFront etc.
• Experience with open-source technologies and cloud services.
• Experience in working with Puppet or Chef for automation and configuration.
• Strong communication skills and ability to explain protocol and processes with team  and management.  
• Experience in a DevOps Engineer role (or similar role)
• AExperience in software development and infrastructure development is a plus

Job Specifications:-

• Building and maintaining tools, solutions and micro services associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors.  
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
• Deploy product updates as required while implementing integrations when they arise.  
• Automate our operational processes as needed, with accuracy and in compliance with our security requirements.
• Specifying, documenting and developing new product features, and writing automating scripts.  Manage code deployments, fixes, updates and related processes.
• Work with open-source technologies as needed.
• Work with CI and CD tools, and source control such as GIT and SVN.
• Lead the team through development and operations.
• Offer  technical support where needed, developing software for our back-end systems.