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About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
Our client is the industry-leading provider of AI Assisted Conversational messaging
solutions. They help Professionals and Institutes such as Doctor, Lawyers and Hospitals and
Education Institutes drive consumer experience over text messaging channels like SMS/
Whatsapp in their Enquiry management and Customer support processes. As a forward-
thinking global company, it continues to innovate and develop cutting-edge technologies like
Conversational AI, Chatbots, and Omnichannel solutions that redefine how businesses
digitally communicate with their customers. They integrate with Top CRMs like Salesforce,
Zoho, Hubspot among others to drive engagement in key moments, and have acquired 5000
customers across SMB’s and Mid-market (from small Professional Doctors and lawyers to
large global staffing companies and large insurance companies).
As the Director of Sales, you will play a pivotal role in driving business growth by engaging,
winning, and retaining customers for their messaging solutions. Their approach emphasizes
consultative selling, supported by cutting-edge sales tools across the entire funnel. Key
responsibilities include building and leading a sales team in India, achieving ambitious sales
targets, managing a pipeline of prospects, and forecasting performance with precision.
Key Responsibilities:
● Sales Team Leadership: Build and lead a high-performing sales team, ensuring the
achievement of a sales targets
● Pipeline Management: Develop and manage a robust pipeline of prospects to
consistently deliver positive results.
● Forecasting Accuracy: Provide accurate monthly and quarterly performance
forecasts, maintaining a 10-20% margin of error from actual bookings.
● Collaboration with Customer Success and Development Teams: Work closely
with customer success and development teams to meet customer requirements
effectively.
● Market Insights and Playbooks: Collaborate with the US-based VP Marketing to
identify market opportunities, work with large/medium customers and partners, and
create relevant sales playbooks and collaterals.
● Customer Engagement: Understand customer sales and marketing processes,
provide consultancy on best messaging programs, and evangelize company’s
solutions.
● Ensure the team is able to generate their own leads to meet assigned quotas.
What we need:
● Minimum 12+ years hands-on prior work experience with SaaS sales
● Prefer at least 6-8 years successfully running a sales organization (team)
● Willingness to work in US shift timing- 7pm- 4am IST.
● Love crushing goals and quotas
● Ability to live, eat and breathe data and insights. You should also be able to look at
Customer’s dashboard and make sense of what’s happening - which campaigns are
performing, who are their most responsive sales guys etc.
● Agile, Nimble, and energetic - These are the hallmarks of a magician. Nimble but
long-term planning, quick and agile execution which can be measured on a day-to-
day basis.
● Breathes Customers - Extremely customer centric and willingness to go that extra
mile to win a customer and more importantly woo them. This is their Core Value and
they want the DoS to exhibit it aplenty.
● Self-starter, motivated individual - who can work alone and create an impact
● Strong team player - Ability to work with cross geographical teams and in different
time zones.
Company Benefits:
● Attractive Salary: Enjoy a generous fixed compensation that recognizes your
expertise and leadership.
● Performance-based Incentives: Your contributions and achievements will be
rewarded through performance-based incentives, reflecting the value you bring to the
organization.
● Bonus Compensation: Standout performance may lead to additional bonuses
through the reward process, recognizing your exceptional contributions.
● Comprehensive Insurance Coverage: Group medical insurance for you, your
spouse, and two children, along with personal accidental insurance.
● Shift Allowance: Additional compensation is offered for specific shifts, ensuring that
you are fairly rewarded for your commitment and dedication.
● Employee Wellness: Well-being of employees is at the forefront. Work in an
environment that promotes a healthy work-life balance, allowing you to excel in both
your professional and personal life.
● Experience of a lifetime:
○ The freedom and flexibility to handle your role in a way that’s right for you
○ Gain exposure to a dynamic and growing global business environment
○ Exposure to innovative and cutting-edge technology and tools
○ Scope to showcase one’s analytical capabilities and make high impact
contributions to Business teams
Position Title : Regional Sales Manager (Senior )
CTC : 8-10 LAP
Experience : 5-8year
Location : Thane, Pune
Working Mode : (WFO)
Primary Skills : Cyber Securities Sales (Filed Sales)
Qualification : MBA (Marketing )
Responsibilities:
- Tenaciously prospecting, qualifying, and capturing leads as sales opportunities through prospecting via phone, Internet, and social media platforms.
- Responsible for generation of business in the assigned vertical from existing accounts and generation of new accounts.
- Prepare detailed proposals/quotes as per customer requirements and adhere to standards in preparing such documents.
- Maintain good & long-term trusting relationships with the OEMs and existing clients
- Creatively following up on inbound leads to further peak prospects' interests, orders and timely collections of AR.
- Identify client needs and suggest appropriate products/services, and set up meetings/calls with them.
- Maintain knowledge and awareness of competitors’ products, pricing, discount structures and overall strengths and weaknesses
- Proactively seek new business opportunities
- Achieve set targets in terms of revenue, profitability & other result areas for the given period.
- Maintain data and information analysis to assist in decision making & compliance to ISO norms.
Requirements:
- Proven work experience for 3-6 years as a Business Development Specialist, Sales Account Manager, or similar role in technology or cybersecurity
- Exposure to the entire sales journey i.e., starting with prospecting and culminating in closure / revenue.
- Track record of achieving sales quotas.
- Ability to be flexible and work in a rapidly changing, collaborative, fast-paced environment.
- Experience working in CRM and Office product suites.
- Understanding of sales performance metrics.
- Excellent communication and negotiation skills.
- Ability to deliver engaging presentations.
- BS degree in Business Administration or relevant field.
- The ability to work with a variety of personalities
- Ability to research, utilize and leverage social media and the internet to qualify leads, and drive opportunity and revenue.
Roles and Responsibilities:
- Create interest in Metapercept solutions through social media, mail outreach, LinkedIn, and other channels.
- Generate leads and appointments, contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Help drive revenue within targeted accounts.
- Meet annual growth targets.
- Provide ongoing opportunity forecasting.
- Promote a high level of customer satisfaction.
- Researching organizations to find new opportunities.
- Developing goals for business growth and ensuring they are met.
Required Abilities:
- Highly motivated and have a hunter mentality.
- Excellent listening, writing, and communication skills.
- Ability to flourish with minimum guidance, be proactive, and handle uncertainty.
Job Description
• Research for prospective clients (Multinational Conglomerates and Corporate) in targeted markets (Hyderabad and other Southern Region)
• Explore and identify new business opportunities from modern trade, key accounts and institutional channel
• Building and maintaining strong relationships with all potential and existing clients within the area assigned.
• Plan & devise long term sales strategies and Identify sales opportunities through extensive market research.
• Plan, Initiate & develop the annual marketing plan/sand execute volume based sales forecast on monthly, quarterly and yearly basis.
• Ensure Optimum Utilization of resources in his area of responsibility particularly sales/promotional budget
• Fix up appointments, Meet the prospects and deliver presentations on company's products and services to convert those prospects into positive Business.
• Pursue leads and follow through to a successful agreement.
• Understand the target markets, including industry, company and which market strategies can be used to attract clients
• Possess a strong understanding of our products, our competition in the industry and our positioning
• Follow the latest industry developments and stay up-to-date on corporate competitors
Education: Be/BTech/MCA would be preferred
We need Sales professionals for our educational SaaS product. Role involves generating/sourcing leads, understanding customer requirement, driving sales, and servicing after-sales needs. We are looking for candidates who are self-starter, who can get going from day 1, who is hungry for success and most importantly can go after achieving dreams.
For top notch candidates, we are willing to offer lucrative stake in the company.
Detailed job responsibilities:
- Serves customers by selling products/services as per customer needs.
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
- Submits orders by referring to price lists and product literature.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
Experience – 3+ years
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.
Key Responsibilities :
- The individual role that you’ll play in our team.
- To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
- Create better modes of operations to make customer service easier for both team members and customers.
- Pay attention to customer’s details and complaint
- Provide customer training and education on company products.
- Provide technical support to customer, with the help of Technical team.
- Establish a successful account management routine.
- Create, manage and track customer data using online tools.
- Develop and implement a well-planned customer on-boarding.
- Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
- Closely monitor the assigned Accounts; providing insight to Customers.
- To be responsible for customer retention and the prevention of churn across our Customer base.
- Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.
What we want to see in the potential Candidate
- Ability to work on customer relationship management applications.
- Quick learner and versatile.
- Must possess strong communication skills in English,---both written and verbal
- Excellent skills for communicating and relating with both team members and customers
- Good interpersonal skills to create a cordial relationship with team members
- Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
- Have good to handle disputes and emergencies
- Must have a strong understanding of our Customers’ business objectives.
- Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
- An excellent problem solver with strong analytical skills
- The ability to manage your time and plan your day effectively