Customer Relation Executive

Job Description:

About CoffeeBeans Consulting

CoffeeBeans is a tech-driven software consulting company that helps businesses solve complex problems using modern data, AI, and engineering solutions. We blend deep technical expertise with a product mindset to build scalable, intelligent, and high-impact solutions across industries. Our data science team works on end-to-end delivery—from exploration and modeling to GenAI application development and deployment.

Location : Bangalore / Pune 

Work mode : Hybrid ( 3 days WFO)

Role Overview

As an L2 Data Scientist, you will play a hands-on role in delivering production-grade ML and GenAI-powered applications. You are expected to independently take ownership of data science components within client projects, contribute to solutioning and design, and mentor junior team members. You will work across a range of use cases such as personalization, fraud detection, intelligent automation, RAG pipelines, and LLM-based assistants.

This role is ideal for someone who has proven experience in both traditional ML and an emerging understanding of LLMs and generative AI applications.

Key Responsibilities

ML & Data Science

Own and deliver ML model development, tuning, and evaluation for client-facing projects.

Lead exploratory data analysis, data preprocessing, and feature engineering with minimal supervision.

Build models using appropriate ML techniques (classification, regression, clustering, recommendation) and ensure performance meets business expectations.

Contribute to experimentation frameworks and model reproducibility best practices.

GenAI & LLM Applications

Design and prototype GenAI solutions using LLMs (e.g., OpenAI, Claude, Mistral, Llama).

Build RAG pipelines, prompt templates, few-shot learning prompts, and evaluation mechanisms for GenAI systems.

Integrate LLMs with APIs, vector databases (e.g., Pinecone, FAISS, Weaviate), and context providers.

Contribute to benchmarking, safety, and cost-performance trade-offs in LLM app development.

Product & Engineering Collaboration

Collaborate with engineering teams to take models from experimentation to deployment (batch/real-time).

Assist in building APIs and data pipelines needed for productionizing models.

Contribute to technical documentation, explainability reports, and client presentations.

Team & Growth

Mentor junior data scientists and review code/model design.

Stay current with advances in ML and GenAI to inform solution design and share knowledge internally.

Participate in discovery and solutioning phases with clients alongside tech leads and PMs.

Required Skills & Qualifications

Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, Statistics, or a related field.

4.5 - 6 years of hands-on experience in applied data science, including both ML model development and GenAI-based solutioning.

Strong command over Python and ML libraries (scikit-learn, XGBoost, LightGBM, etc.).

Experience working with LLM APIs (OpenAI, Cohere, Claude, etc.) and frameworks (LangChain, LlamaIndex, or similar).

Hands-on experience with prompt engineering, RAG workflows, and evaluating LLM outputs.

Proficiency in SQL and data wrangling tools (pandas, NumPy).

Experience working with REST APIs, Git, and cloud environments (AWS/GCP).

Good-to-Have Skills

Experience with deploying models via FastAPI, Docker, or serverless platforms.

Knowledge of MLOps tools (MLflow, DVC) and monitoring frameworks.

Experience with embeddings, vector databases, and similarity search.

What You Can Expect at CoffeeBeans

Work on real-world AI/ML problems across verticals.

Be part of a fast-moving team delivering end-to-end ML & GenAI apps.

Collaborate with experienced engineers and PMs in a flat and open culture.

Opportunities to lead, mentor, and influence tech direction.

At Pattem Digital, we seek passionate and competent Sitecore Developers with an industry-valued skill set. The Senior Sitecore Developer would keep playing around to build and develop internal and external web apps. They should have a strong background in building top-notch, maintainable, scalable, and high-end web apps with a Microsoft technology stack that includes the latest app versions of ASP.NET, .NET, VB.NET, C#, and Ektron CMS Platform.

• You would be involved in developing features using .NET custom apps along with Sitecore CMS components based on features specs and tech designs.
• It would be best if you offered value while creating feature specifications and tech design schematics.
• It would be best if you took care of requirements analysis and gathering while handling storyboarding, developing use cases, and creating functional requirements and specifications.
• Handle database model creation and build out different models with the aid of SQL Server. You should be able to surface your data to various user interfaces through object-oriented techniques with the help of object-to-relational mappers.
• Contribute to creating new database models and building out new models with the aid of SQL Server. You can then surface your data to the user interface with the help of object-oriented techniques and object-to-relational mappers.
• Contribute to creating new database models and building out new models with the aid of SQL Server. You can then surface your data to the user interface with the help of object-oriented techniques and object-to-relational mappers.
• Create a new web UI with server-side functionality with the aid of ASP.NET MVC, ASP.NET Web Forms, and SharePoint.
• Enable feature-focused unit with system testing
• Contribute to facilitating acceptance, performance, and load testing procedures, monitoring your results, and focusing on issue remediation.
•  

• We are looking for someone with more than 5 – 10 years of experience in Sitecore with  interest in pursuing Sitecore developer jobs in Bangalore
• 3+ years of experience developing REST API Web Services
• 4+ years of Sitecore developer experience, preferably version Sitecore 9 and above
• 3+ years of experience in writing SQL queries and database management
• 1+ year of experience using one of the CI-CD tools like Azure DevOps, Jenkins, etc
• 1+ years of writing unit tests using one of the .net unit testing frameworks
• A high-end understanding of computer science and object-oriented programming (OOP) is mandatory.
• Experience working on Test-Driven Development, designing relational databases as well as optimizing database structure to improve the performance and maintainability
• Optimization of database structure, experience working on work item tracking, source control, and Team Foundation Server management are preferred.
• Deep knowledge of the .NET 3.5/4.0 Framework that includes Visual Studio 2008/2010, ASP.NET, C#, ADO.NET, CSS, and jQuery is given due importance.
• Experience working on n-tier architectures such as Business Logic Layer, UI, and Data Layer with service-oriented architectures is vital.
• Working with Object Relational Modeling (ORM) and tools like Linq and NHibernate are given due credits.
• The Sitecore Engineer should have experience working on latency web apps with performance and optimal memory management with scalability as a key focus.
• Candidates should be passionate about building high-quality systems using exemplary software implementation practices.
• Experience working on implementation and development with Microsoft SharePoint with SQL Reporting Services and DBA experience would be a huge plus.

• Extraordinary workplace and colleagues in the IT corridor of Bangalore
• Competitive salary at par with the best in the industry
• Immense exposure to new technologies

• Number of Positions – 15
• Notice Period – Immediate
• Location – Bangalore, Permanent WFH.

Responsibilities:

· Develop and maintain cross-platform mobile applications (Android and iOS) using Flutter framework.

· Implement robust and scalable solutions using best practices for state management (e.g., Provider, BLoC, or Riverpod) and architectural patterns (e.g., MVVM, Clean Architecture).

· Integrate with backend APIs (PHP/Laravel) to deliver seamless functionality.

· Collaborate with the design team to create engaging and user-friendly interfaces.

· Optimize application performance and ensure responsiveness.

· Write clean, well-documented, and testable code.

· Participate in code reviews and contribute to improving code quality.

· Troubleshoot and debug issues, and provide timely resolutions.

· Contribute to the continuous improvement of the development process.

· Mentor junior developers (if applicable).

Qualifications:

· 4+ years of experience in mobile application development, with a strong focus on Flutter.

· Deep understanding of Flutter framework, including state management, UI widgets, and asynchronous programming.

· Experience with integrating RESTful APIs.

· Solid understanding of object-oriented programming principles.

· Familiarity with version control systems (e.g., Git).

· Excellent problem-solving and debugging skills.

· Strong communication and collaboration skills.

· Experience with Firebase and Google Cloud Platform is a plus.

Experience in the healthcare domain is a plus.

InfoGrowth is looking for a skilled TCAM Engineer with expertise in the Signals & Antenna Domain to join our innovative team. If you have a passion for automotive infotainment and antenna systems, and enjoy leading and solving complex connectivity challenges, this is the role for you!

Key Responsibilities:

• Leverage deep Antenna System knowledge specifically within the Automotive Infotainment Domain.
• Implement solutions for Telematics & Connectivity Antenna Module (TCAM) within automotive systems.
• Lead and collaborate on antenna system development, including Design, Simulation, Data Analysis, and Validation.
• Debug and resolve antenna-related issues, working hands-on with the team.
• Work closely with vendors to enhance the antenna fabrication process and explore innovative antenna materials to meet performance standards.
• Conduct antenna characterizations including input impedance, impedance matching, antenna isolation, gain, polarization, radiation patterns, and ECC.
• Utilize expertise in embedded C/C++, vehicle signals, AutoSAR, cybersecurity, Linux, and RTOS concepts.
• Prototype, tune, and measure antenna systems using VNA and anechoic chamber systems.

Key Skills:

• Proven expertise in Antenna Systems in the Automotive Infotainment Domain.
• Hands-on experience with embedded automotive connectivity processors (TCAM).
• Strong knowledge of vehicle signals, AutoSAR, and system architecture.
• In-depth understanding of antenna design, fabrication, and characterization.
• Experience in debugging, fixing antenna-related issues, and collaborating with vendors.
• Proficient in C/C++, Linux, RTOS, and cybersecurity concepts.
• Excellent communication skills with the ability to lead, inspire, and mentor team members.

Requirements:

·       Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent experience).

·       Minimum of 4 years of professional Python development experience.

·       Strong expertise in Django framework and its ecosystem.

·       Proficiency in web development technologies such as HTML, CSS, JavaScript, and front-end frameworks.

·       Experience with database systems like PostgreSQL, MySQL, or MongoDB.

·       Knowledge of RESTful API design and integration.

·       Familiarity with version control systems, especially Git.

·       Excellent problem-solving and debugging skills.

·       Strong communication and collaboration skills.

·       Self-motivated and able to work independently or in a team.

·       Experience with React.js and Docker is a plus.

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Samagra X - Tech Architect

As Samagra expands into Digital Public Goods (DPGs), we’re looking for a Tech Architect to help us shape how open-source products and platforms can transform governments' worldwide function. As Samagra, we pride ourselves on being thoughtful and intentional about the impact that can be created through well-built products and platforms.

In this role, you’ll work with a mission-driven team on some of the world’s most complex governance problems, where technology will play a pivotal role. You’ll design the architecture of platforms, answering

questions like-

• How to deliver quality advisory services to 100mn farmers nationwide?
• How can standardised assessment/practice tools be enabled to ensure FLN1 in children?
• How to build the capacity of paramedical staff in the country?
• How can govt administrators in any domain monitor the progress of flagship programs?
• How to build an open commerce network to connect farmers to the best service providers?

Working at Samagra, you’ll be challenged and rewarded with impact at scale. We value excellence, collaboration, empathy, and high ownership mindset. The most successful candidates will exhibit work that reflects these values. We want you to enable every team member to do their best work. We expect you to have a solid technical background, excellent communication skills, a flare for open-source products/platforms and a commitment to making everyone feel included.

Your Impact

In this role, you’ll have tremendous opportunities to learn, collaborate and impact millions of citizens in India and abroad by transforming how governments function. As a Tech Architect, you will:

• Take Ownership of technical vision for a given DPG - Define standards, drive technical architecture, strategy, and roadmap with the DPG working groups
• Collaborate with the DPG development partner to translate technical vision into a deliverable roadmap and product design. Pitch in with code, code reviews, architectural reviews and technical mentoring
• Work closely with the DPG development partner at various milestones of the product delivery to ensure a high-quality product is delivered and the product meets all the requirements, including debuggability,
• supportability, availability, scalability, cost-efficiency and performance.
• Continuously develop and improve the interface between technology and the DPG community. Ensure
• that overall technical practices are scalable, constantly evaluating tech stacks to cater to evolving business needs.
• Participate in building ecosystems around DPG with the community - build platforms, plugins & apps.
• Ensure all internal processes & external services comply with security, privacy policies and regulations.
• Stay on top of digital trends, principles and paradigms and be able to relate how these trends will affect the DPG community.
• Engage with internal and external collaborators, and maintain relationships/partnerships with internal team members and adopters to develop strategies, goals and objectives consistent with the DPG
• strategy.

Skills required

• Solid technical skills - Strong experience in having architected, built, operated and scaled distributed, large-scale, fault-tolerant systems; Worked on defining problem statements at all levels - RFCs to good first issues. Experience building and cultivating strong engineering practices; Experience with enterprise software development built and delivered on both on-premise and Cloud is preferred; Ability to diagnose technical problems, debug code, and automate tasks; Strong problem-solving and analytical skills.
• Leadership - Mix of intelligence, initiative, integrity, domain knowledge, verbal agility, and tactful stakeholder engagement, which allows you to rapidly earn the trust of astute teams and individuals across the company/community. You have a strong bias for action and being resourceful
• Collaboration and communication - with the geo-distributed teams in a fast-paced, entrepreneurial environment. Also, able to communicate across functional teams, keeping various engineering, product and business stakeholders informed.
• Planning & execution - Able to own and deliver large projects end to end, keeping track of timelines; keep track of (and context switch between) different threads and ensure that details don’t slip through the cracks

Qualifications

• B. tech/BE(CS/IT) & from Tier 1 or Tier 2 institutes of India/Abroad or equivalent; M. tech/Ph.D. preferred
• 8+ years of software development experience with 4+ years contributing to software architecture
• Experience in architecting, designing, developing, testing, and deploying large-scale, distributed systems.
• Experience in contributing and actively participating in multiple open source projects.
• Strong leadership skills and experience in working with a developer ecosystem.
• Excellent communication and collaboration skills to work effectively with internal teams and external stakeholders.
• Automate the development and test automation processes through CI/CD pipeline (Git, Jenkins, Artifactory, Docker containers).
• Experience in one of the following programming languages: Python/Javascript/Typescript/Java.
• Experience with RDBMS (Postgres, MariaDB) and any other large scale distributed database systems.
• Have expertise in one or more areas like building and scaling web apps, Machine Learning, UI Engineering, Information Visualization, etc.

About Samagra

Samagra is a mission-driven governance consulting firm. We co-work with the bureaucratic leadership across states and the Centre on long-term systemic transformation programmes cutting across domains. Since 2012, when Samagra was founded, we have worked with the Government of India and 7 state governments on 15+ large-scale systemic transformation projects in sectors like education, agriculture, skills, employment, and public service delivery. Over the last 5 years, we have also built strong GovTech and DataGov capabilities, now housed under the SamagraX umbrella. Our mission is to improve the quality of life of citizens through better governance. And this mission is

what fuels every goal we chase. Want to know more about Samagra?

Check out https://www.youtube.com/watch?v=GPcPdI2SHwU&;t=4s&ab_channel=Samagra-TransformingGovernance" target="_blank">this masterclass by our Founder and CEO, Gaurav Goel

Our Tech Leadership

Rahul Kulkarni - Chief Technologist

Nitin Kashyap - Senior Vice President - Product

Utkarsh Vijay - Vice President

Sukhpreet Sekhon - Vice President

Suresh Unnikrishnan - Vice President - Engineering

Product Examples

https://www.samagragovernance.in/blog/2023-03-31-leveraging-artificial-intelligence-to-deliver-advisory-to-farmers/" target="_blank">Ama KrushAI

https://www.youtube.com/watch?v=7CEo_R8XIhI" target="_blank">Nipun Lakshya App 

https://www.youtube.com/watch?v=kR8m4VS8kqA" target="_blank">e-SAMWAD

https://www.samagragovernance.in/blog/2023-01-16-leveraging-data-science-algorithms-to-improve-data-quality-in-government/" target="_blank">Krushak Odisha database - DataScience

https://www.samagragovernance.in/blog/2023-01-16-leveraging-data-science-algorithms-to-improve-data-quality-in-government/" target="_blank">Sunbird cQube

https://saral.sunbird.org/" target="_blank">Sunbird SARAL

We are looking for someone with a flair for communication to join our social media marketing team.

Responsibilities:

•  Overseeing the company’s social media accounts management.
• Developing creative, engaging, innovative content for regularly scheduled posts, which would enlighten audiences and help in promoting brand-focused messages.
• Growing and expanding the company’s social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, Linked In, Twitter, and Instagram.
• Developing social media plans, new content and engagement strategies, and day-to-day management of social media profiles.
• Cultivating leads and sales by online marketing.
• Generating posts for various social media platforms.
•  Managing content (Including website) and SEO ( Search Engine Optimization) and generating inbound traffic.
• Monitoring the social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement.
• Participating in interviews, hiring process as well as the learning and development process of the social media team members.
• Working closely with other departments to develop social media timelines that coinciding with new product releases, ad campaigns, or other brand messages.
• Researching and developing reports on competitor activity within social media spaces.

Required Skills

• Bachelor’s degree in a related field or equivalent work experience.

• Background in media, marketing, and/or communications.

• Superior written and verbal communication skills

• Strong grammar and spelling skills with attention to detail and accuracy.

• Ability to produce high-quality work within a short time frame.

• Agile and able to adapt in a fast-paced environment

• Sound understanding of social media and the amplification of digital content.

• The ability to multitask, meet deadlines and work efficiently within a small team environment.

• Polished interpersonal skills and ability to work with the team.

• Enthusiastic, positive and good at idea generation.

• Any photography/videography skills an asset