Customer Relation Executive

[Qualifications]

Must have 10 - 12 years of development and project handling experience using Adobe AEM (AMS & Cloud) and proficient in Java/J2EE.

[Job Overview]:

1.     Looking for AEM Senior Technical Specialist with strong experience in AEM stack, such as AEM modules, Granite UI, OSGi, and JCR.

2.     Strong AEM product & architectural exposure to lead teams, assign task and guide technically in BAU/Enhancements.

3.     Prior experience and strong articulation skills to Lead teams in technical discussions with Business and Engineering teams.

[Primary Skills]:

MUST HAVE

4.     10 – 12 years of development experience on Adobe AEM/CQ experience implementing full cycle Adobe AEM projects.

5.     Extensive experience in AEM architecture & technology suite, Sling web framework & Apache Felix OSGi framework, DAM, Workflow (custom, OOTB), multi-site manager (MSM), Dispatcher filter & mapping rules.

6.     Solid experience with AEM building blocks including templates, components, dialogs, widgets, pages, experience fragments & bundles.

7.     Experience in integrating AEM with other platforms, technologies, third-party systems, APIs, different internal servers, databases using both frontend (ajax, cookies) & backend components (servlet, OSGI, Sling)

8.     Troubleshoot complex issues by analysing Heap & Thread dumps.

9.     Provide architectural guidance & suggestion around server environment configurations, data management, caching, CDN usage, security, etc. 

10. Excellent written and verbal communication skills.

NICE TO HAVE

1. AEM Sites Developer Certified.
2. Familiarity in AMS Cloud Manager.
3. Experience integrating Adobe Analytics, Target, Campaign.
4. Experience with data migration in AEM.
5. Experience with Junit and other testing frameworks in AEM.
6. Familiarity with front-end technologies, HTML, CSS, JavaScript
7. Experience with JIRA / ROD ticket tracking tools.

Job Summary:

Experienced Full-Stack Developer with expertise in Angular (TypeScript) for front-end development and Python Flask for back-end API development. Strong background in Microsoft SQL Server, authentication using Azure AD (MSAL), and implementing efficient API integrations. Skilled in unit testing, debugging, and optimizing performance.

Key Skills:

• Front-End: Angular, TypeScript, PrimeNG, RxJS, State Management, React JS

• Back-End: Python Flask, SQLAlchemy, RESTful API Development

• Database: Microsoft SQL Server (SQL, Joins, Query Optimization)

• Authentication: Azure AD, MSAL, JWT-based authentication

• DevOps & Deployment: Git, CI/CD (Azure DevOps, GitHub Actions)

• Additional: data validation, pagination, performance tuning

We are looking for someone with a hacker mindset who is ready to pick up new problems and build full stack AI solutions for some of the biggest brands in the country and the world.

• This role will be responsible for building, reviewing, deploying and maintaining the software solutions.
• Meeting with the development team to discuss user interface ideas and applications.
• Development experience in the CHATWOOT (https://www.chatwoot.com/) and other omnichannel tools.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.

·        Proven work experience as a Ruby on Rails developer

• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
• Experience with user interface design.
• Experience with browser-based debugging and performance testing software.

·        Demonstrable knowledge of front-end technologies such as JavaScript, HTML, CSS and jQuery

·        Experience developing highly interactive applications

·        A firm grasp of object oriented analysis and design

·        Passion for writing great, simple, clean, efficient code

·        Good knowledge of relational databases

·        Working knowledge of NoSQL databases

• Experience using Selenium with Java

Job Title: Performance Marketing Associate

Location: Pune

We are looking for a Performance Marketing Associate to join our team at Propacity. In this role, you will help execute and optimize digital marketing campaigns tailored for the real estate sector, focusing on lead generation, customer acquisition, and revenue growth.

You will work closely with senior marketing professionals, gaining hands-on experience in paid media, performance tracking, and campaign optimization. If you have a data-driven mindset, strong analytical skills, and a passion for digital marketing, we’d love to hear from you!

Responsibilities:

• Assist in planning and executing digital advertising campaigns across Google Ads, Facebook, Instagram, LinkedIn, and other paid media platforms.
• Monitor campaign performance, analyze data, and provide insights to optimize ROI and lead quality.
• Conduct market research and competitor analysis to refine targeting and messaging strategies.
• Work closely with creative and content teams to develop engaging ad copies and visuals.
• Utilize web analytics tools to track, measure, and report on key performance indicators (KPIs).
• Support senior marketing managers in client calls, reporting, and campaign optimizations.

Skills & Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field (MBA is a plus).
• 1-3 years of experience in digital marketing, performance marketing, or a similar role.
• Experience in the real estate industry is preferred but not mandatory.
• Familiarity with Google Ads, Facebook Ads Manager, and other digital advertising platforms.
• Strong analytical skills with the ability to interpret data and suggest improvements.
• Excellent communication and collaboration skills.
• A proactive, detail-oriented approach to campaign execution and optimization.

What We Offer:

• Learn & grow in one of India's fastest-growing real estate proptech companies.
• Work with industry experts and gain hands-on experience in performance marketing.
• Access the latest marketing automation & analytics tools for campaign execution.
• Collaborative, innovative, and fast-paced work environment with exciting career growth opportunities.

About Propacity:

Propacity is one of India's fastest-growing proptech companies. Since our founding in 2021, we have empowered 100+ top real estate developers by increasing their sales velocity, simplifying operations, and providing cutting-edge tech solutions. We are backed by leading investors, including Good Capital, Inuka Capital, and 30+ unicorn/soonicorn founders.

1. A competent user of all internal systems, to include our employee records system (HRMS- SPINE)
2. Updating and maintaining HR systems, records, and reports with accurate employee data.
3. Undertake all required pre-employment checks, updating, and discussing with line manager and recruitment team as appropriate.
4. Providing MIS & monthly employee payroll data in support of the payroll subject matter expert.
5. Processing changes to employee's circumstances, including preparing accurate and effective documentation/communication and updating relevant databases.
6. Processing leavers, including preparing accurate, relevant documentation and updating systems accordingly.
7. Producing Information reports and complete any HR audit requirements and/or reporting as required.
8. Ensuring that the end-to-end HR process always supports a positive employee experience.
9. Following existing HR processes accurately and challenging these for ongoing efficiencies.
10. Supporting HR priority projects with any administrative activity
11. Responding to emails on behalf of the department
12. Providing ad-hoc administrative support to any of the other HR functions, as necessary and in line with business requirements.

We are looking for a Full Stack Developer to build scalable software solutions and to be part of our cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

You should have

• Degree in Computer Science or relevant field
• Strong knowledge and understanding of JavaScript and TypeScript
• Knowledge of multiple frontend languages and frameworks including HTML, CSS, SCSS, JavaScript and Vue.
• Knowledge of backend languages and frameworks primarily Node.js
• Familiarity with SQL databases (e.g. MongoDB)

Perks

• Flexible working hours - employee tracking is never a thing
• A fun and close-knit agile team.
• Open office layout that promotes collaboration, conversation, and camaraderie – the result-oriented team.
• Recreational activities to keep you away from the screen and live, laugh, enjoy with the team.

• Identifying and assessing customer’s needs to achieve satisfaction
• Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
• Building sustainable relationships and trust with customers through open and interactive communication
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies
• Taking the extra mile to engage customers

Desired Candidate Profile

• Strong customer handling skills on phone and email
• Familiar with CRM systems and practices
• Prior experience with Freshdesk and Magento would be a plus
• Customer orientation and ability to adapt/respond to different types of people
• Excellent communication skills ( both written and verbal )
• Ability to multitask, prioritize and manage time effectively
• Empathy and Compassion
• Punctuality
• Ability to stretch long hours and work for the bigger vision of the company
• Experience with Microsoft office and G-suite (google)
• Basic knowledge of Microsoft Excel for reporting purposes is a MUST
• Good hold on English Grammar
• Problem identification and solving attitude
• Ability to listen
• Customer Obsession
• High integrity
• Decisiveness

About Company

Obeikan Investment Group is a multi-national leader in packaging, education and health, with annual revenue of USD $1 billion. We're one of Saudi Arabia's 100 largest companies, with more than 3,000 employees and operations in 16 countries.

Job Location – Remote with an opportunity to move to Riyadh, Saudi Arabia