Customer Relation Executive

Role & Responsibilities

• Experience 3-4 years (GB03), 5 years (GB04)
• Product design and UX research background with understanding of software development, retail services, and branding
• Must have developed ecosystem maps or service blueprints in different products
• Must have knowledge related to system architecture (either built or designed)
• Education can be bachelor of technology or design; certifications from renowned institutes on Service Design (SDN or NNg UX research certificate). UK institutes offer Masters in Service Design, as well as certificate programs from IITs.
• Good to have is research/awards in service design or service innovation, work as a service designer with early-stage startup

Ideal Candidate

• Strong Service Design /Customer (user) Experience Design profile
• Mandatory (Experience1) - Must have 3+ YOE in Service Design (Customer Experience Design) across Products/Services with strong experience of end-to-end service thinking (beyond just UI/UX)
• Mandatory (Experience 2) - Must have hands-on experience in creating service blueprints, ecosystem maps, and customer journey maps across multiple products or services
• Mandatory (Experience 3) - Strong understanding of software development lifecycle, retail/service ecosystems, with branding and experience consistency principles
• Mandatory (Experience 4) - Must have working knowledge of system architecture (designed or collaborated closely with engineering teams)
• Mandatory (Portfolio) - Strong portfolio showcasing service design projects, including problem framing, research insights, blueprinting, and implementation impact
• Mandatory (Education) - Bachelor’s degree in Design, Technology, or related field (B.Des / B.Tech or equivalent)
• Highly Preferred (Pedigree) - Candidates from NID College are highly preferred
• Preferred (Certifications) - Relevant certifications in Service Design / UX Research from reputed institutes (e.g., SDN, NNg, IIT programs, or equivalent)
• Preferred (Experience 1) - Experience working as a Service Designer in early-stage startups or involvement in service innovation initiatives / awards / research
• Preferred (Experience 2) - Exposure to service design / service management programs from top institutes (IIMs or equivalent

Job Description

Position - SRE developer / DevOps Engineer

Location - Mumbai

Experience- 3- 10 years

About HaystackAnalytics:

HaystackAnalytics is a company working in deep technology of genomics, computing and data science for creating the first of its kind clinical reporting engine in Healthcare. We are a new but well funded company with a tremendous amount of pedigree in the team (IIT Founders, IIT & IIM core team). Some of the technologies we have created are a global first in infectious disease and chronic diagnostics. As a product company creating a huge amount of IP, our Technology and R&D team are our crown jewels. With early success of our products in India, we are now expanding to take our products to international shores. 

Inviting Passionate Engineers to join a new age enterprise:  

At HaystackAnalytics, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving stack that deals with Healthcare and Genomics.

We’re looking for full stack engineers who are passionate problem solvers, ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. Here, you will take complete, end-to-end ownership of projects across the entire stack. 

Our ideal candidate has experience building enterprise products and has understanding and experience of working with new age front end technologies, web frameworks, APIs, databases, distributed computing,back end languages, caching, security, message based architectures et al.

You’ll be joining a small team working at the forefront of new technology, solving the challenges that impact both the front end and back end architecture, and ultimately, delivering amazing global user experiences.

Objectives of this Role:

• Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
• Ideate and develop new product features in collaboration with domain experts in healthcare and genomics 
• Develop state of the art enterprise standard front-end and backend services
• Develop cloud platform services based on container orchestration platform 
• Continuously embrace automation for repetitive tasks
• Ensure application performance, uptime, and scale, maintaining high standards of code quality by using clean coding principles and solid design patterns 
• Build robust tech modules that are Unit Testable, Automating recurring tasks and processes  
• Engage effectively with team members and collaborate to upskill and unblock each other

Frontend Skills 

• HTML 5  
• CSS framework ( LESS/ SASS ) 
• Es6 / Typescript 
• Electron app / TAURI
• Component library ( Webcomponents / radix / material ) 
• CSS ( tailwind) 
• State management --> Redux / Zustand / Recoil 
• Build tools - > (webpack/vite/Parcel/turborepo)
• Frameworks -- > Next JS / 
• Design patterns 
• Test Automation Frameworks (cypress playwright etc )
• Functional Programming concepts  
• Scripting ( bash , python )

Backend Skills 

1. Node / Deno / bun - Express / NEST JS 
2. Language : Typescript / Python / Rust / 
3. REST / GRAPHQL 
4. SOLID Design Principles
5. Storage (mongodb/ Object Storage / postgres ) 
6. Caching ( Redis / In memory Data grid )
7. Pub sub (KAFKA / SQS / SNS / Event bridge / RabbitMQ) 
8. Container Technology ( Docker / Kubernetes )  
9. Cloud ( azure , aws , openshift ) 
10. GITOPS 
11. Automation ( terraform , Serverless ) 

Other Skills 

• Innovation and thought leadership
• UI - UX design skills  
• Interest in learning new tools, languages, workflows, and philosophies to grow
• Communication 

Semi-Qualified Company Secretary

Position: Semi-Qualified Company Secretary (CS)

Location: 50, 12th Main Rd, 4th T Block East, KV Layout, Jayanagar, Bengaluru, Karnataka 560011

Website: https://www.chhotacfo.com/

Employment Type: Full-time / Internship / Articleship

About the Role

We are looking for passionate and detail-oriented Semi-Qualified Company Secretary professionals to join our Compliance & Secretarial team. This role is ideal for candidates pursuing their CS course who wish to gain hands-on exposure to company law, compliance, and corporate governance.

Key Responsibilities

• Assist in company law compliances under the Companies Act, 2013.
• Draft and file ROC forms (MGT, AOC, PAS, DIR, SH, etc.).
• Prepare Board and General Meeting notices, agendas, and minutes.
• Support in annual filings, maintenance of statutory registers, and secretarial records.
• Assist in incorporation of companies, LLPs, and other entities.
• Handle share allotments, transfers, and related compliance.
• Assist in preparation of Board Reports and Annual Returns.
• Research and ensure compliance with SEBI, FEMA, RBI, and other corporate laws (as applicable).
• Liaise with clients, regulators, and stakeholders for documentation and compliance.
• Support the senior CS/compliance team in advisory, due diligence, and corporate governance.

Job Title: Video Editor

Coincrowd is an innovative Fintech company. We offer a crypto platform for seamless payments, Crypto Vouchers, crypto trading, portfolio management, real time market data, breaking news and powerful analytics.

Website: https://coincrowd.com/   

Domain : Finance, Blockchain, Crypto

Role :  Permanent full time Employment 

Job Location : Work from Home / Remote

Job Description: Video Editor

We are seeking a talented Video Editor to join our team. The ideal candidate will be responsible for editing and producing high-quality video content for various platforms, including social media, websites, and marketing campaigns. You should be proficient in video editing software (Adobe Premiere Pro, Final Cut Pro, etc.), have a strong sense of storytelling, and be able to work in a fast-paced environment.

Key Responsibilities:

• Edit and enhance raw footage into polished videos.
• Add visual effects, sound, and motion graphics.
• Collaborate with the creative team to meet project goals.
• Optimize videos for different platforms.

Requirements:

• Proven experience as a Video Editor with a portfolio.
• Proficiency in video editing software.
• Strong attention to detail and creativity.

What We Offer:

In recognition of your valuable contributions, you will receive an equity based compensation package. Join our dynamic and innovative team in the rapidly evolving fintech industry and play a key role in shaping the future of Coincrowd's success.

This is a great opportunity for a creative individual looking to make an impact through engaging video content!

Accounting and Compliances

• Responsible for day to day accounting function of the organization 
• Responsible for monthly/ yearly book closing
• Responsible for all statutory compliances including TDS, RBI, MCA etc.
• Ensuring adequate controls are in place
• Managing the payroll process

Lender Management

• Accurately calculating the billing amounts 
• Managing the invoicing & collection process

Financial Planning and Analysis

• Responsible for the weekly/monthly MIS Reporting – internal as well as investor reporting 
• Analysing the variances from the forecasted numbers

Taxation

• Managing the Corporate taxes including the tax audit
• Managing in the Indirect taxes including Goods and Service Tax

Treasury

• Monitoring the day-to-day cash and bank movements to calculate the free cash flows

Designation – Technical Specialist L-1

Employment Type – Permanent

Education – Technical Graduate |Graduate / 12th+ Diploma.

Experience – 3 to 5 Years

Location – Bandra, Mumbai

Working – Monday to Friday

Joining – Immediately

Essential Duties and Responsibilities: (Additional duties may be assigned as required)

• Troubleshoot issues in support of production outages within SLA/escalation guidelines.
• Consult with customers to understand the issues.
• Proactively monitor environments and respond to alerts of systems and issues.
• Having the ability to accurately document all actions taken is key to providing the best support possible.
• Capable of performing in a fast-paced technical environment. Continually identify efficiencies for systems, processes, and procedures.

Required Skills:

• Experience with Proxy
• Understanding of and Networking concepts.
• Basic Knowledge of Network terminologies (IPS/ IDS, eb Proxy, microsegmentation, DDos)
• -Basic Knowledge of Security terminologies

About Team:

CaratLane's mission is to help customers express their emotions through jewellery. Consumer Experience Technology team is an enabler to deliver the exceptional Consumer Experience and WoW business features in large scale website, apps and backend systems.

What do we want:

* 5 to 8 years of experience in Java and Spring Boot working with large scale backend applications

* Expertise in PostgreSQL and any of caching databases

* Experience in developing RESTful/GraphQL APIs and microservices based applications

* Good problem solving and debugging skills.

* Exposure on event-driven, asynchronous I/O

* Good knowledge of engineering excellence: Unit Testing/TDD, Code quality, Documentation, CI&CD

* Experience in non-functional requirements (Scalability, Performance optimisation, Security)

* Experience is Linux development and AWS ecosystem tools

DocOn is looking for an experienced Product designer. You are passionate about delivering delightful experiences to the customers via & influence their lives positively. You thrive in a fast-paced environment and enjoy solving complex business problems. 

You are someone who inspires change, loves pushing boundaries, enjoys diving deep into user behaviour & sets a high bar for the team. You are eternally curious to learn & strive to continuously improve. You’re a firm believer that good design can make a big difference in the world. 

You will own the product design responsibility right from defining the problem to identifying the new & impactful insights through an iterative process with user centered thinking at its core.

Your Part:

In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the design and technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have immediate business impact.

• Design for Docon user base across new initiatives.

• Empathise with users and brings users' perspective to the discussion.

• Deeply collaborate with product managers, engineers & business teams to design best possible solutions to users’ problems informed by research & data. 

• Effectively hand over the designs to the engineering team, test internal release & ensure execution of your designs at high quality. 

• Provide the reasoning behind the design solutions and anything related to the user journey, wireframes, research findings, high fidelity designs, and usability testing.

• Improve the user experience of the product based on customer feedback or analytics findings.

• Responsible for validating designs with customers at an early stage, also responsible for checking how features are used after they go live and iterate if need be.

We Look For:

• More than 2+ years of relevant experience designing for customers in B2B or B2C products.
• Empathy for users and their problems. Intrinsic motivation to solve problems & be customer obsessed.
• Ability to think backwards from the customers perspective, drive bold vision for the product area but also able to execute iteratively. 
• Ability to abstract & think about the user motivations, emotions, constraints, macro ecosystem & at the same time can zoom in & demonstrate eye for detail to deliver quality, pixel perfect work.
• Strong portfolio of innovative, customer-centric design work that demonstrates proficiency in UX design and interaction design.
• Demonstrated history of acquiring user data by conducting usability studies and performing user research, survey etc.
• Capable of translating concepts into concrete representations in order to clarify ideas and promote collaboration based on shared understanding.
• Fluency in best practices of User Interface Design, Information Architecture, and Interaction Design, practical knowledge of User-Centered Design processes and lifecycles.
• Ability to provide and effectively communicate strategic and tactical recommendations based on quantitative/qualitative data and optimal design practice.
• Growth mindset and willingness to listen, learn and continuously improve.

Education Qualification:

Bachelors or Masters degree in fine arts, graphic design, multimedia or a related field preferred

Our Purpose:

DocOn is a fast-growing HealthTech Product Startup. A Primary Subsidiary of PharmEasy(India's Leading Online Medicine Ordering App)
Our Products digitize the way doctors practice and deliver a seamless experience to Patients.
We are en-route to revolutionize the Indian Healthcare Tech Ecosystem.

Products:
1. A leading EMR/EHR Software Product offering the best Doctor-Patient Engagement platform.

2. Leading Tele/Video Consulting platform for digitized consultation and seamless connecting Doctors-Patients

From its inception in 2016, DocOn has had only one focus - to deliver a state of art standard healthcare software; which is simple to use; at the most affordable cost and backed by an exceptionally high level of customer support.

We are backed and Supported by Industry experts hailing with immense knowledge and experience in solving Healthcare Problems.

Our users say that we have achieved this and much more.

18 Million E-Prescriptions and Counting 

4000 + Doctors PAN INDIA so far 

6 Million Patients and growing 

We are growing strong, currently a team of ~150 DocOners

Perks & Benefits:

• Flexible Working Hours
• Flexi Leave Policy
• Relaxed Dress Code
• Health Insurance
• Team Parties
• Working with smart, young, mission-driven people
• Approachable Leadership
• Friendly office environment