Customer Relation Executive

Job Summary

We are looking for Senior-level of Paid Media Expert. You have to work for a single/Multiple ecommerce brand or at a digital marketing agency where they handle international clients and manage the team. You will need to analyzing campaign performance and making optimizations. You need to install tracking pixels.

What you will do:

●      Create content which meets internal/clients standards●     Research opportunities for new social marketing / Google Ad platforms.

●     Review and approve content on a daily basis

●     Create and manage monthly report

●     Stay up to date with social media and google ad trends and best practices ● Collaborate with the team to create social media, Google Ad and video content.

●     Monitor analytics with the rest of the team to identify viable ideas, trends, and growth patterns to grow insights.

●     Prepare accurate reports on our marketing campaign's overall performance.

●     Understand audience behavior and create segmentation.

●     Positive attitude and a team player.

●     Smart creative problem-solving skills.

Requirements

●     You must have good knowledge of Google ads like Search, Display, Performance Max, video ads. Setup, manage and optimize campaigns on Google AdWords and YouTube.

●     Develop and deliver social media optimization (SMO) and Social Media Marketing (SMM) like Facebook, Instagram, LinkedIn, Pinterest, twitter.

●     Analyse analytics to identify areas of opportunity and utilize conversion rate optimization tactics (i.e. A/B, split testing etc.) to squeeze as much ROI as humanly possible out of each amount spent.

●     Prepare performance analysis reports and make recommendations for corrective modifications with a view to ongoing optimization.

●     Candidates must have good knowledge: Prepare and manage the digital marketing campaign - Facebook ads, Google ads, Instagram ads, LinkedIn, Pinterest - monitor revenue generation, website traffic, conversion & conversion rates.

●     Coordinate with advertising and media experts to improve marketing results.

● Identify the latest trends and technologies affecting on Facebook Ads.

Perks

●     5 Days working

●     Friendly & Supportive teammates.

●     Festival & Birthday celebration.

● Great Work Culture.

●     Leave encashment

●     Performance-Based Monitoring & Appreciation.

We are looking for an experienced and customer-oriented Air Ticketing & Travel Package Executive to join our travel agency in Ahmedabad. The ideal candidate will have 1 to 5 years of relevant experience in air ticketing and travel package operations and be passionate about delivering seamless travel solutions to clients.

Key Responsibilities:

• Manage the complete process of air ticket booking, cancellation, and re-issuance through airline portals and GDS systems.
• Coordinate with airlines and travel portals for routine operations and issue resolution.
• Design, promote, and sell travel and holiday packages tailored to client needs.
• Handle client inquiries, create travel itineraries, prepare quotations, booking confirmations, visa assistance, and other related formalities.
• Communicate and coordinate with hotels and travel service providers to confirm bookings.
• Maintain accurate records of all bookings, payments, and client interactions.
• Achieve monthly sales targets and contribute to team goals.
• Handle emergency changes and cancellations with professionalism and efficiency.
• Use computer and internet tools effectively for package creation and information sourcing.

Candidate Requirements:

• Hands-on experience with GDS systems (e.g., Amadeus, Galileo) and airline portals.
• Excellent communication, sales, and client relationship skills.
• Good computer proficiency and internet research capabilities.
• Knowledge of visa processing is an added advantage.
• Ability to work independently and handle multiple clients simultaneously.
• Must be available for full-time, on-site work in Ahmedabad from 10:00 AM to 7:00 PM
• Freshers also Apply

Job Description:

Responsibilities:

• Plan, execute, and monitor IT projects, ensuring they are delivered on time, within scope, and budget.
• Align IT delivery initiatives with the organization's long-term goals and strategies.
• Lead and coordinate cross-functional teams, ensuring collaboration and efficiency. Provide guidance,
• mentorship, and performance evaluations.
• Act as the primary point of contact for stakeholders, providing updates and addressing concerns.
• Identify opportunities for process improvements and technological advancements to enhance service delivery
• Track and report on the performance of IT services and projects, implementing improvements as needed
• Manage relationships with external vendors and service providers, negotiating contracts and ensuring quality
• delivery.
• Identify potential risks and develop mitigation strategies to ensure project success
• Mentor and train team members on best practices, tools, and methodologies.
• Ensure adherence to IT regulations, data protection laws, and industry standards.

Primary Skills (essential):

• Proven experience of 8-10years
• Strong problem-solving, analytical, and troubleshooting skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Strong attention to detail with a proactive approach to solving issue
• Good communication and interpersonal skills, with the ability to build relationships at all levels.
• Project Management: Strong project management skills, including experience with methodologies such as Agile,
• Scrum, or Waterfall.
• Leadership: Proven ability to lead and motivate a team.
• Communication: Excellent verbal and written communication skills. Ability to interact effectively with clients
• and stakeholders.
• Technical Knowledge: Understanding of IT infrastructure, software development, and service delivery processes.
• Time Management: Ability to manage multiple projects and tasks simultaneously

Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.

Then, we are the right place to grow your career. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity.

We are seeking for a dedicated individual to join SmartDocs Business Solutions as a Front-end / Mean-stack developer. The candidate will work with the product development team in-order to deliver the best practices; an ideal candidate we are looking after are those who have an experience of 0 – 2 years as a Front-end developer in Angular JS / Angular latest versions. One must possess excellent technical skills with outstanding communication, professionalism, smart-driven, Intelligent along with leadership qualities.

Desirable Skills & Expertise:

• experience of 0 – 2 years of experience as a Mean stack / Front-end Programmer in Angular JS / Angular latest versions with Master’s or Bachelor’s degree in computers are preferred.
• Must have work experience in technologies like latest version of Angular (mandatory), Java script, JSON, Bootstrap and Typescript.
• In depth understanding on Programming & Coding are mandatory.
• Knowledge in Linux environment is an added advantage.
• Possesses intellectual humility; smart-driven, creative and able to learn things from slipups, willing to raise others up.
• Excellent Communication & Analytical skills with integrated professionalism at all levels.

Key Responsibilities:

• The role is responsible for designing stunning user interfaces, coding and deploying of high-performance web applications.
• Must able to develop new efficient features and optimize the existing one.
• Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills.
• Should be able to communicate effectively with both technical and non-technical personnel.
• Excellent trouble shootings & problem-solving skills.
• Must involve in complete SDLC from requirement analysis through testing and deployment.
• Develop and maintain strong product knowledge.
• Guide the clients through various stages of the project and transition to support organization.
• Review existing business processes and participate in the Process Improvement Program.

We are looking for a creative, skilled UI developer to design web apps with functionality and aesthetics in mind. The UI developer will work with back-end developers and front-end developers to ensure that the applications are optimized for several devices and presented attractively. To be successful as a UI developer you should have excellent knowledge of HTML, JavaScript, and CSS. In addition to this, you must work well in a team as there are several individuals involved in the development process.

• Work with other developers to ensure that the web apps are functional and visually appealing.
• Liaise with the client to gauge their needs and expectations.
• Plan the layout of the applications.
• Ensure that the applications are optimized for various devices.

• Proficiency in HTML, JavaScript, jQuery, and CSS.
• Knowledge of Adobe Illustrator.
• Good interpersonal skills.
• Understanding of key design principles.
• Good problem-solving skills.