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Who are we?
Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.
Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.
Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.
What will you be doing?
- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.
- Looking for more technical support person with troubleshooting and product bug fixing experience.
- Coaching the team to improve and striving to give our customers the best experience.
- Planning and implementing customer support strategy whilst leading by example providing first class customer support.
- Brainstorming and implementing process improvements to increase efficiency in customer service operations.
- Measure and enhance customer experience with data-led decisions and tracking KPIs.
- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.
- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.
What are we seeking in you?
- 5+ years of experience in Customer Support for a B2B SaaS platform company.
- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.
- You understand operational processes and how to build teams and reporting structures.
- You have a rapid ability to learn & teach others.
- You have strong written and verbal communications.
- You have excellent attention to detail, alongside the ability & willingness to work quickly.
- Technical support experience, including scripting and basic bug fixes, is a must.
- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.
This is a work from office opportunity, and you will be working out of our office in Chennai.
What is it really like to work here?
At Kriyadocs, every Kriyator is driven by our culture at the core to
· Deliver Excellence - Deliver Delight
· Stay Curious - Stay Driven
· Dream Big - Rise Together
You could also be a Kriyator, if you are
· Fearless in taking on challenges
· Focused on learning, demonstrating new skills and working towards successful outcomes
· Fanatical in taking pride and responsibility in all your work
Why should you join us?
· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.
· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.
· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.
As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!
Experience:8+ Years
AWS Certification must.
Location:Pan india
Fieldproxy is looking for a passionate Customer Success specialist. We are on a pace to grow 3x in size this year with our customer success team. This is an exciting opportunity for someone who is looking to uplift their Customer Success career in a rapidly growing SaaS start-up.
Key responsibilities:
- Establishing customer engagement activities like onboarding and product implementation constantly while meeting the business metrics
- Increase product adoption and customer retention rate
What we look for:
- 2+ years of experience, preferably in a SaaS organization with at least 6+ months of domain expertise in Customer Success
- Excellent presentation skills and writing skills
- Ability to make a quick decision in a lean team
- Strong communication skill is not expected as it is kept as a default checklist
- Experience with a SaaS product would be preferred
- Work exceptionally with the cross-functional teams(product, sales, pre-sales, marketing, developers, etc.)
- Proactive in establishing deeper customer relationships
- Minimize the churn rate and maximize the revenue by constantly creating opportunities for upselling
- Familiar with the CRM tools preferred
What we provide in return:
- Competitive salary
- Opportunity to work in a fast-moving, high growth SaaS company
- Company-paid Health insurance
- A great learning experience with high paced growth opportunities
- Hybrid and friendly work culture with always ready to help attitude colleagues


Greetings!
NextSphere is hiring for Java Resources.
We have an openings with our company at Chennai location for Java Position.Please find the JD Below.
JD:
Total Experience : 4 to 7 Yrs
Job Location : Chennai.
Interviews Mode : Virtual.
Position : Sr SoftWare Engineer.
Mode : Permanent.
Education : BE or Btech or MCA or equivalent is a must
//***looking for the candidate who can join immediately or 30 Days Max.Here is a right opportunity to design your career at early stages of your professional life.***//
The job specification as below:
• Strong hands-on Experience in Core Java, Advanced Java.
• Experience in Java Script,HTML,CSS,Spring Framework, Sprint Boot, Restful Services.
• Knowledge in Angular.
• Any Relation Database (MySQL, SQL or Oracle)
Regards,
Meenakshi.G


We are looking for Full Stack Developers. Candidate should be hands on with front end and backend Java technologies.( 2-10 years of exp).Designation will be Java Developer, Sr.Java Developer and Java Lead basis the years of experience.
We are Looking for below skills,
Must Have’s
- JSP, JS, Servlets, CSS, HTML, JQUERY
- MVC, Struts, Application Servers ( JBOSS/WebSphere), REST Services
- OOPS Concepts & Core JAVA
- Basic SQL
- Good Analytical Skills
Good to Have
- REACT, ANGULAR
- Explain Plan/ Query Tuning
- Jenkins, Maven




As a Software Development Engineer 2 at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.
Top Skills:
- You write high quality, maintainable, and robust code, often in Java/C#/Python/C++/Go/Ruby on Rails/node/php.
- You recognise and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
- You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
Responsibilities:
- You solve problems at their root, stepping back to understand the broader context.
- You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
- You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
- You recognise and use design patterns to solve business problems.
- You understand how operating systems work, perform and scale.
- You continually align your work with Amazon's business objectives and seek to deliver business value.
- You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
- You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
- You communicate clearly with your team and with other groups and listen effectively.
Requirements:
- Bachelors or Masters in Computer Science or relevant technical field with 3+ years of experience in Design and Development
- Experience in software development and full product life-cycle.
- Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby, php.
- Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability
- Proficiency in SQL and data modeling.


Job Title: iOS - Flutter Developer
Location : 100% Remote / Chennai / Coimbatore / Indore (As per your convenience)
Roles and Responsibilities :
- Design and Build sophisticated and highly scalable apps using Flutter.
- Build custom packages in Flutter using the functionalities and APIs already available in native Android / IOS.
- Translate and Build the designs and Wireframes into high quality responsive UI code.
- Write efficient queries for core Data.
- Explore feasible architectures for implementing new features.
- Ensure security guidelines are always followed while developing the app.
- Ensure security guidelines are always followed while developing the app.
- Resolve any problems existing in the system and suggest and add new features in the complete system.
- Follow the best practices while developing the app and also keeping everything structured and well documented.
- Use CI/CD for smooth deployment.
- Document the project and code efficiently.
- Communicate with the Project Manager regarding status of projects and suggest appropriate deadlines for new functionalities.
- Validate the cloud system to ensure any new changes do not compromise security of the backend server.
- Maintaining software through product lifecycle including design, development, verification and bug fixes.
- Connect regularly with the Quality Assurance Specialist to deliver stable app.
- Resolve all the bugs reported by the Quality Assurance Specialist in a timely manner.
- Perform time profiling and memory leaks assessment.
- Execute app verification protocol.
Good to have:
- Flutter: To build cross platform mobile apps for Android, IOS and Web.
- Design responsive UIs to efficiently query data
- Mange states in an optimized manner.
- Native Android / IOS: To build custom Flutter Packages.
- Experience in working on Chat and VOIP based applications like WhatsApp, FB Messenger etc.
- Firebase: Should have experience with Cloud Firestore, Push Notifications, Cloud Functions and Analytics.
- Adobe XD: Should know how to use Adobe XD to use the design file and use it to build the app.
- Git: To manage and collaborate in different projects with the rest of the team
- Good To Have Angular, Bootstrap, JavaScript
- Good knowledge of Software Configuration Management, version control and defect tracking tools
- Good communication skills and versatile team player
- Write tests for the App.
- Developing and installing software solutions.
- Designing, implementing and delivering high-quality Software projects in JAVA, SQL / Oracle, J2EE and other JAVA technologies.
- Participate in detailed level in design, coding, code walk-through, peer code reviews and unit testing, System Testing, UAT, Demos, POCs, installation, maintenance of Software modules.
- Software prototype.
- System Architecture.
- Software Design Document.
- User interfaces to be developed as per UX guidelines Code files ensuring coding guidelines followed.
- Code review artifacts during peer code review.
- Test plan and Test Cases.
- Installation/Deployment document Release Document.
- Technical Documentation
About the team and Role
You are passionate about product management, finance and leadership. You consistently display outstanding commitment to delivering quality work and customer delight while being a transformational leader in the organization. You are comfortable working with multiple stakeholders, creating product backlogs, defining requirements from ambiguous needs, putting sprints together and delivering on the requirements. You are able to thrive in a highly collaborative, creative, analytical, and fast-paced environment. You are comfortable acting as a product manager/business analyst/project manager where required.
Primary Responsibilities
- Create and build product roadmap and strategy in collaboration with leadership team.
- Define Product Vision – Create product roadmap, identify the product market fit, areas for investment and potential for innovation in the market.
- Define Product strategy and market fit - break down the product vision and design product strategy to achieve vision.
- Business Requirements - Create and maintain business requirements for the technical teams.
- Execution of Product Planning and Development – Include customer goals and business requirements for product release, ensuring implementation is aligned with product goals and requirements.
- Document insights and interaction models based on user feedback.
- Conduct usability tests to validate business ideas.
- Work as a product owner as part of our agile teams, run sprints and lead product delivery.
Required Skill
- MBA or Master’s Degree in Finance Or Operations.
- 5+ years of hands-on experience as a Project Manager/Business Analyst/Product Manager.
- Strong experience in project delivery methodologies and business analysis methodologies.
- Possess good knowledge of agile project delivery and has experience working with agile teams.
- Strong experience in defining and documenting business requirements and functional specifications.
- Robust verbal and written communication skills with proven experience engaging and influencing senior executives.
- Ability to see the big picture, effectively evaluate trade-offs and drive consensus across business units and serve as an effective liaison between customers and engineering.
- Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions.
- High attention to detail, ability to manage multiple, competing priorities simultaneously while delivering results in a fast-paced, dynamic environment
Work Environment Details
- An opportunity to play a formative role in an ambitious financial services marketplace spanning investment banking, debt capital markets, institutional finance, retail lending and asset management
- A journey that will challenge and reward you in a manner few others will
