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Who are we?
Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.
Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.
Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.
What will you be doing?
- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.
- Looking for more technical support person with troubleshooting and product bug fixing experience.
- Coaching the team to improve and striving to give our customers the best experience.
- Planning and implementing customer support strategy whilst leading by example providing first class customer support.
- Brainstorming and implementing process improvements to increase efficiency in customer service operations.
- Measure and enhance customer experience with data-led decisions and tracking KPIs.
- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.
- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.
What are we seeking in you?
- 5+ years of experience in Customer Support for a B2B SaaS platform company.
- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.
- You understand operational processes and how to build teams and reporting structures.
- You have a rapid ability to learn & teach others.
- You have strong written and verbal communications.
- You have excellent attention to detail, alongside the ability & willingness to work quickly.
- Technical support experience, including scripting and basic bug fixes, is a must.
- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.
This is a work from office opportunity, and you will be working out of our office in Chennai.
What is it really like to work here?
At Kriyadocs, every Kriyator is driven by our culture at the core to
· Deliver Excellence - Deliver Delight
· Stay Curious - Stay Driven
· Dream Big - Rise Together
You could also be a Kriyator, if you are
· Fearless in taking on challenges
· Focused on learning, demonstrating new skills and working towards successful outcomes
· Fanatical in taking pride and responsibility in all your work
Why should you join us?
· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.
· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.
· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.
As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!
Experience: 3+ years of experience in Cloud Architecture
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
Cloud Architect / Lead
- Role Overview
- Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.
- Key Knowledge
- 3-5+ years of experience in AWS/GCP or Azure technologies
- Is likely certified on one or more of the major cloud platforms
- Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
- Ability to guide and lead internal agile teams on cloud technology
- Background from the financial services industry or similar critical operational experience
Job Profile: Business Development Associate (BDA)
Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App helps students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond.
This is an individual contributor role in an employee-oriented, high-performance environment that emphasizes spreading BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, and counsel the students on learning pedagogies and BYJU’s personalized learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you exposure to the best of inside sales and direct sales. Please download BYJU’s Learning App to understand the magic of BYJU’s courses which have been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!
Applicant Trainee Program
Expectation from you: You will begin as an individual contributor, working in a team of go-getters to help spread Byju’s way of Learning in your city. You would be showcasing the unique features of Byju’s to students and parents in personalized sessions and will be responsible for mentoring and sales in your designated zone.
Preferred Skill Sets:
Have a keen interest and deep understanding of the Indian education sector.
Interested in mentoring and guiding students.
Having a knack for sales
Good interpersonal and presentation skills.
Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2022)
Based on your profile, we would like to shortlist you for an Interview with us after a brief interaction amongst the following profiles.
Business Development Associate - Center Sales Associate, Inside Sales Associate
Sector: Sales
Locations: Across India
Working Days:6 days work week (Saturday and Sunday Mandatory working)
CTC: Rs. 4.5 Lakhs - 5.5 Lakhs per annum + Rs. 3 Lakhs per annum as Incentive Pay (Post Training)
During the Training program: 4-6 weeks
How to proceed: You can also fill the following form
https://docs.google.com/forms/d/e/1FAIpQLSdvO9DbAZ4v5KxoaBO78hsxHYOnCytEDQCXDvl_g56eb3YXIw/viewform" target="_blank">https://docs.google.com/forms/d/e/1FAIpQLSdvO9DbAZ4v5KxoaBO78hsxHYOnCytEDQCXDvl_g56eb3YXIw/viewform
Important Steps:
- Please be available on your registered mobile number during the date chosen by you for the interview. (Please let us know if there are changes in this phone number.)
- Result declaration will be done within 7 working days
Front-end Developer
For any company, whether you’re manufacturing athletic shoes, selling medical devices, or developing cloud-based software — talent is the most important piece to the long-sought-after puzzle to long-term success. This is why we're building NurtureBox. Software is eating the world and the next generation of successful companies need top tech talent to differentiate from the competition. But most are wanting in the apropos hiring practices to attract the crème de la crème. Building a crack team today requires a different approach. One that’s built on the first principles of sales. There is no other company in the world that sees recruiting the way we do.
NurtureBox is an AI-powered platform that fundamentally disrupts how recruitment is done. We are building solutions that help Talent teams automate mundane tasks. More often than not recruiters are drowned in repetitive tasks instead of focussing on high-end work — selling the job and engaging with candidates. We’re laser-focused on fixing this! A new-age toolchain that empowers recruiters to operate in 10x mode. This is a hands-on, high-profile role that will be pivotal in the company's future success. We're changing the industry in a visceral way, which you get to see every day from our customers’ feedback. You'll get to lead a world-class team and work on a product used religiously by thousands of customers every day.
Build love ❤ At NurtureBox, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight. For us, emotive design is not some afterthought. It is a core part of our strategy. Create Massive Impact 🚀 We're not solving a small problem, and we're not addressing a small market. We're going after hiring; the one activity that consumes more of a company’s mind share than anything else. We are building toolchains for recruitment teams to close top talent in record time. What will make you stand out: ● A hammer to break the application and hand it back to the developer ● Strong problem solving and analytical skills with attention to detail ● `Ability to implement and track multiple test executions in parallel and analysis results Do the best work of your life
⭐ NurtureBox is a startup born out of Ideas2IT. At Ideas2IT we’ve built products for Facebook, Oracle, Siemens, Medtronics, Roche, eBay, Microsoft, and Zynga. We founded PipeCandy (raised $1.1M in seed funding) and Element5 (closed a recent funding round successfully with oversubscription a few months ago). This time, we're swinging beyond the fences. We are building another household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.
Why should you work with us? 🤔 ● Opportunity to be a part of a SaaS business from the ground up with the ability to influence the product and architecture ● You’ll have an opportunity to work side by side with the founders & create an impact on how reps around the world engage with their customers, not a small cog in a big machine ● Enjoy all the perks of working at a startup without worrying about the associated risks ● You’ll get to work in an informal, collaborative, transparent, non-hierarchical, ego-free culture which is a true meritocracy.
As a Software Development Engineer 2 at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.
Top Skills:
- You write high quality, maintainable, and robust code, often in Java/C#/Python/C++/Go/Ruby on Rails/node/php.
- You recognise and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
- You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
Responsibilities:
- You solve problems at their root, stepping back to understand the broader context.
- You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
- You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
- You recognise and use design patterns to solve business problems.
- You understand how operating systems work, perform and scale.
- You continually align your work with Amazon's business objectives and seek to deliver business value.
- You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
- You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
- You communicate clearly with your team and with other groups and listen effectively.
Requirements:
- Bachelors or Masters in Computer Science or relevant technical field with 3+ years of experience in Design and Development
- Experience in software development and full product life-cycle.
- Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby, php.
- Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability
- Proficiency in SQL and data modeling.
We are looking for a coding Engineering Manager based in Chennai. This is a new role within the growing Engineering function, where you will be responsible for leading a team of talented professionals, assisting them to deliver complex technical solutions across a range of teams. The successful candidate will be comfortable directing, planning and coordinating the team, as well as developing overall concepts for new and existing products and processes. Reporting into the Head of Engineering for our Chennai team, this role is integral to the successful growth of the team as well as wider company performance.
What You’ll Be Doing:
Play the role of a servant leader in helping the team to excel in the areas of ownership and help to continuously raise the bar on performance.
Perform your responsibilities through delegation, empowerment and influence aimed at delivering long term outcomes for the team and business.
Build, manage and grow one or more engineering team(s), foster Agile practices and continuous improvement, enable engineers to build, test, deliver and operate high-level software products across the company
A hands-on technical approach to management, leveraging your software engineering experience to assist product needs and build
Work with our Product, DevOps, and Data Science functions on articulating roadmaps & ensure a high quality and timely implementation to support our mission and help eliminate identity fraud
Join a mission-orientated company, solving real-world fraud and identity based challenges
Facilitate career growth and success for all team members.
What You’ll Bring:
6+ years of demonstrated deep technical design and programming skills (in individual capacity) designing and delivering enterprise grade distributed systems in the following tooling; Web applications (Java/PHP/.NET/Python) or Mobile applications (SDK, Android/iOS)
2+ years prior experience managing one or more Agile engineering team(s); contributing to a track record of building complex and technical products, ideally within a start-up or fast scaling environment
Track record of having managed performance cycles of engineers of varying experience levels directly reporting to you.
Experience with building software with Agility and in conformity to security standards.
Willingness to “roll-up your sleeves and get your hands dirty” when required
Experience delivering and operating complex software solutions - understanding the end-to-end needs of what is involved within this process.
at Newgen Software Technologies
- Developing and installing software solutions.
- Designing, implementing and delivering high-quality Software projects in JAVA, SQL / Oracle, J2EE and other JAVA technologies.
- Participate in detailed level in design, coding, code walk-through, peer code reviews and unit testing, System Testing, UAT, Demos, POCs, installation, maintenance of Software modules.
- Software prototype.
- System Architecture.
- Software Design Document.
- User interfaces to be developed as per UX guidelines Code files ensuring coding guidelines followed.
- Code review artifacts during peer code review.
- Test plan and Test Cases.
- Installation/Deployment document Release Document.
- Technical Documentation
- Extensive experience in Javascript / NodeJS in the back end
- Front end frameworks such as Bootstrap, Pug, Jquery
- Experience in web frameworks like ExpressJS, Webpack
- Experience in Nginx, Redis, Apache Kafka and MQTT
- Experience with MongoDB
- Experience with Version Control Systems like Git / Mercurial
- Sound knowledge in Software engineering best practices
- Sound knowledge in RestFul API Design
- Working knowledge of Automated testing tools
- Experience in maintaining production servers (Optional)
- Experience with Azure DevOps (Optional)
- Experience in digital payments or financial services industry is a plus.
- Participation in the processes of strategic project-planning meetings.
- Be involved and participate in the overall application lifecycle.
- Collaborate with External Development Teams.
- Define and communicate technical and design requirements, understanding workflows and write code as per requirements.
- Develop functional and sustainable web applications with clean codes.
- Focus on coding and debugging.
at Touch2success
Flexible to work in Night shifts
Good Analytical and out of the Box thinking
Who has a good understaing on promotions and Marketing
Candidates with Telemarketing campigns would have an added advantage
B2B Sales an B2B Marketing campaigns ha added advantage.