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Who are we?
Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.
Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.
Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.
What will you be doing?
- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.
- Looking for more technical support person with troubleshooting and product bug fixing experience.
- Coaching the team to improve and striving to give our customers the best experience.
- Planning and implementing customer support strategy whilst leading by example providing first class customer support.
- Brainstorming and implementing process improvements to increase efficiency in customer service operations.
- Measure and enhance customer experience with data-led decisions and tracking KPIs.
- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.
- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.
What are we seeking in you?
- 5+ years of experience in Customer Support for a B2B SaaS platform company.
- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.
- You understand operational processes and how to build teams and reporting structures.
- You have a rapid ability to learn & teach others.
- You have strong written and verbal communications.
- You have excellent attention to detail, alongside the ability & willingness to work quickly.
- Technical support experience, including scripting and basic bug fixes, is a must.
- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.
This is a work from office opportunity, and you will be working out of our office in Chennai.
What is it really like to work here?
At Kriyadocs, every Kriyator is driven by our culture at the core to
· Deliver Excellence - Deliver Delight
· Stay Curious - Stay Driven
· Dream Big - Rise Together
You could also be a Kriyator, if you are
· Fearless in taking on challenges
· Focused on learning, demonstrating new skills and working towards successful outcomes
· Fanatical in taking pride and responsibility in all your work
Why should you join us?
· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.
· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.
· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.
As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!
Job Role: Teamcenter Admin
• Teamcenter and CAD (NX) Configuration Management
• Advanced debugging and root-cause analysis beyond L2
• Code fixes and minor defect remediation
• AWS knowledge, which is foundational to our Teamcenter architecture
• Experience supporting weekend and holiday code deployments
• Operational administration (break/fix, handle ticket escalations, problem management
• Support for project activities
• Deployment and code release support
• Hypercare support following deployment, which is expected to onboard approximately 1,000+ additional users
We are seeking a skilled Cloud Data Engineer who has experience with cloud data platforms like AWS or Azure and especially Snowflake and dbt to join our dynamic team. As a consultant, you will be responsible for developing new data platforms and create the data processes. You will collaborate with cross-functional teams to design, develop, and deploy high-quality frontend solutions.
Responsibilities:
Customer consulting: You develop data-driven products in the Snowflake Cloud and connect data & analytics with specialist departments. You develop ELT processes using dbt (data build tool)
Specifying requirements: You develop concrete requirements for future-proof cloud data architectures.
Develop data routes: You design scalable and powerful data management processes.
Analyze data: You derive sound findings from data sets and present them in an understandable way.
Requirements:
Requirements management and project experience: You successfully implement cloud-based data & analytics projects.
Data architectures: You are proficient in DWH/data lake concepts and modeling with Data Vault 2.0.
Cloud expertise: You have extensive knowledge of Snowflake, dbt and other cloud technologies (e.g. MS Azure, AWS, GCP).
SQL know-how: You have a sound and solid knowledge of SQL.
Data management: You are familiar with topics such as master data management and data quality.
Bachelor's degree in computer science, or a related field.
Strong communication and collaboration abilities to work effectively in a team environment.
Skills & Requirements
Cloud Data Engineering, AWS, Azure, Snowflake, dbt, ELT processes, Data-driven consulting, Cloud data architectures, Scalable data management, Data analysis, Requirements management, Data warehousing, Data lake, Data Vault 2.0, SQL, Master data management, Data quality, GCP, Strong communication, Collaboration.
Role & responsibilities
- Design, develop, test, and deploy high-quality Java applications.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Write well-designed, testable, and efficient code using best practices.
- Troubleshoot production issues and provide timely solutions.
- Work with databases, APIs, and third-party services.
- Ensure security and performance of applications.
- Participate in Agile/Scrum processes, including sprint planning and stand-ups.
Required Skills & Qualifications:
- Strong proficiency in Core Java, OOPs, and Java 8+ features.
- Experience with Spring Framework (Spring Boot, MVC, Security, etc.).
- Excellent debugging and problem-solving skills
- Familiarity with RESTful APIs and Microservices Architecture.
- Experience with JPA/Hibernate and SQL/NoSQL databases.
- Knowledge of Maven/Gradle, Git, and CI/CD pipelines.
- Exposure to cloud platforms (AWS, Azure, GCP) is a plus.
- Familiar with unit testing frameworks (JUnit, Mockito, etc.).
- Understanding of design patterns and software engineering principles.
- Bachelor's degree in computer science or related field.
Preferred candidate profile
- Frontend experience with Angular/React.
- Exposure to containerization (Docker, Kubernetes).
- Experience in performance tuning or profiling Java applications.
- Familiarity with message brokers (Kafka, RabbitMQ).
Position: Java Automation Engineer
Location: Chennai/Bangalore/Hyderabad/Pune
Type: Hybrid (3 days office and 2 days home)
Mode of Hire: Fulltime
Notice: Immediate to 15 Days
Job Description:
Must Have:
- 7+ years of experience in Automation Testing
- 5+ years' experience in Selenium, Cucumber, TestNG
- 3+ years hands-on in Core Java
- 3+ years' API Automation Testing
- 3+ years' experience writing complex SQL queries.
- Extensive experience in testing Webservices both SOAP and REST
- Individual should be open to learn new technology as needed and should work independently.
Good to Have:
- Experience working with Unix systems.
- Good understanding of Agile process & Jira tool
- Good working understanding of Kubernetes/Docker
- Telecom/Cable Domain background and testing experience on IVR would be beneficial.
- Katalon platform experience
- Telecom domain, Telecom networks
- Knowledge on CAMPUS LAN Architecture and implementation
- Having exposure to Cisco’s latest technologies like SDA, DNAC
- Hand-on experience on designing and implementing Cisco SDA
- Strong Routing & Switching, Cisco SDA, DNAC, Cisco ISE skillset is a must.
- Hands On expertise on Cisco Prime, ISE, Cisco Meraki
- Hands on and troubleshooting SDA
- Experience on L 3
- Act as a key point of contact to the Business Transformation Services, Business Analysis, and Functional Architecture and Solution Architecture groups throughout the implementation
- Interface with business stakeholders to determine key design/process decisions, and contribute to overall delivery plan.
- Deliver assigned tasks complete and on time as designated by the Programme Office to ensure smooth progress of the implementation.
- Contribute and take ownership for various project related tasks / planning activities as the programme evolves
- Knowledge and Practical experience of Project Management methodologies – ability to configure delivery work stream frameworks to progress timelines and delivery milestones
- Demonstrate ability in planning consulting/functional work & ownership of project outcomes
Qualification: MBA(Tier 1 B-School)
Greetings from Colan Infotech Pvt Ltd !!
Designation - AngularJS Developer
Experience -1+ Years
Salary - As per market standard
Job Location - Chennai
Notice Period - Immediate to 30 Days
Skills
Should have experience in HTML,CSS,Angular JS,Javascript, Jquery
Should have good communication skill
1. Experience in Laravel (Min 1 yrs current project).
2. Understanding of open source eCommerce platforms like Php, Magento.
3. Experience in REST APIs integrations.
4. Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
Looking for a change in your career?
We are looking for someone to be part of our early-stage product development team and have to manage both maintenance and enhancement projects
● Our team mainly focused on providing the best user experience to customers.
● You should be a facilitator and also coordinate with cross-functional teams to get
things done
● You should follow the development techniques and a deep understanding of
systems engineering, build and release management principles including
continuous integration and continuous delivery
To be a Mobile App developer, should be passionate about user interface design
and have skills in Native Android
● Experience with integration of libraries like Room, RetroFit, Glide, etc.,
● Should have better designing skills
● Continuously discover, evaluate, and implement new technologies to maximize
development efficiency.
● Should have strong analytical and troubleshooting skills. Ability to think out of
the box and be innovative.
Furniture Magik - Android Developer JD
● Passion to explore and keep enhancing your skills.
● If you have already developed apps available on the play store is highly appreciated




