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Who are we?
Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.
Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.
Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.
What will you be doing?
- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.
- Looking for more technical support person with troubleshooting and product bug fixing experience.
- Coaching the team to improve and striving to give our customers the best experience.
- Planning and implementing customer support strategy whilst leading by example providing first class customer support.
- Brainstorming and implementing process improvements to increase efficiency in customer service operations.
- Measure and enhance customer experience with data-led decisions and tracking KPIs.
- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.
- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.
What are we seeking in you?
- 5+ years of experience in Customer Support for a B2B SaaS platform company.
- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.
- You understand operational processes and how to build teams and reporting structures.
- You have a rapid ability to learn & teach others.
- You have strong written and verbal communications.
- You have excellent attention to detail, alongside the ability & willingness to work quickly.
- Technical support experience, including scripting and basic bug fixes, is a must.
- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.
This is a work from office opportunity, and you will be working out of our office in Chennai.
What is it really like to work here?
At Kriyadocs, every Kriyator is driven by our culture at the core to
· Deliver Excellence - Deliver Delight
· Stay Curious - Stay Driven
· Dream Big - Rise Together
You could also be a Kriyator, if you are
· Fearless in taking on challenges
· Focused on learning, demonstrating new skills and working towards successful outcomes
· Fanatical in taking pride and responsibility in all your work
Why should you join us?
· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.
· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.
· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.
As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

CashKaro.com
Did you know?
We are a certified Great Place to Work organization! CashKaro is India’s largest Cashback and Coupons website, backed by Mr. Ratan Tata & Kalaari Capital. Considered one of India’s hottest start-ups, we are building the future of India’s Offers and Cashback Industry. We work on the same tech stack as Facebook, Google, Flipkart & more. Want to know more? Check us out on: https://cashkaro.com
Why CashKaro is the Right Place for you
1. Work on best in-class technology: Our tech stack is on part with the world best companies
2. Don’t copy products, innovate: CashKaro is building some of the world’s most advanced solutions in Cashback & Coupons Industry
3. EarnKaro – new way of social commerce: We are the world’s first social deal commerce platform and growing exponentially
4. Great pay + Job Security: We are financially very solid, so while many companies are reducing workforce we are hiring, paying fair market and offer job security
5. Company Stock Options: Get Stock Options of the Company. This is the only way real wealth is created
6. Accelerate Career Growth: By being in smaller teams, you get real ownership and responsibility
Job Description for WordPress PHP Developer Role
Job Location: Chennai
The Key Requirements For The Role Are:
We are looking for an experienced WordPress Developer. Should have deep understand of WordPress, Theme Customizations and Plugin Customizations.
Our technology is built on Core PHP, MySQL, React Native (App), SOLR, MemCache, Redis, CI / CD etc.
The Key Requirements For The Role Are:
• Deeply passionate about Development
• Must have Minimum 4 years’ experience in developing and maintaining WordPress Web Applications
• Should be very strong in PHP and WordPress
• Should have a very solid grasp of WordPress Theme Customizations and done projects to reflect this experience
• Should have a very solid grasp of WordPress Plugin Customizations and done projects to reflect this experience
• Good Knowledge of Front end technologies like HTML5, CSS, Javascript and JQuery
• Familiarity with Git and Gitflow.
• Ability to work independently and as part of a team.
• Be able to take real ownership
Software asset management, SAM, Ariba, IBM, AWS, Amazon, MS, GCP, Adobe, license compliance audit, license management, cloud infrastructure
- Tracking/management of all software assets to include internal license assessments
- Participate in software vendor contract/license negotiations and the development of software licenses and associated maintenance contracts.
- Knowledge in SW license procurement & hands on experience in Ariba tool.
- Prepare and assist in the performance of periodic compliance report
- Provide support to end users regarding specific vendor product use rights
- Assist in the establishment of internal and controls related to software asset management, governance and compliance
- Exposure in Oracle, MS, IBM, Adobe and other enterprise licensing.
- Handled Cloud – AWS, Amazon, GCP & Billing
- Participated in license compliance audit.
- Tracking/management of software license governance and compliance in accordance with enterprise policy, process, procedures and controls by internal staff and external service providers
Location - Chennai, Tamilnadu
Salary - 10k to 18k + attractive incentives
Skills- Candidates with minimum 6 month's experience in Sales in any field
Contact at triple eight two zero nine four two double seven
Mandatory-
1. Graduate/post Graduate
2. Two wheeler
3.Malayalam language is mandatory
Candidates resides in and around Maraimalai nagar, Chengalpattu, Perungalathur, Tambaram would be preferred*
Job Location: Chennai
Thanks


This position is responsible for building out and maintaining SaaS Applications. This critical role creates agile software products and a better user experience for customers and allows client to set the standard for an open ecosystem of cutting-edge product offerings by working with C#, .Net, Web APIs, SQL , HTML, Javascript/Typescript, CSS3
Duties and responsibilities
Design, implement components of the Product, provide technical expertise for software solutions developed by the Company. Integrating the Equity Management platform with external partners (Brokers, Client Companies, etc.). Participate in planning sessions.
Work with Customer Support to resolve customer issues
Qualifications
Required qualifications include:
Bachelor's degree in Computer Science, or equivalent work experience
5+ years’ experience designing and developing SaaS web applications using .Net/.Net Core, C#, Angular
Experience in the full stack from database development through front-end
Experience w/database technologies – SQL, Entity Framework
Experience designing and developing Web application (ASP.NET / ASP.NET MVC) ( 5 years+ )
Experience designing and developing Web APIs (ASP.NET MVC/Core) ( 5 years+ )
Experience designing and developing responsive UI applications
Experience w/front-end technologies – HTML5, SASS/CSS, Angular, Typescript
Experience designing “thick client” applications with AngularJS/Angular ( 3 years+ )
Experience with Unit Testing and Mocking frameworks and concepts
Experience with Agile/Scrum methodologies
Experience with GIT
Strong communication skills – written and verbal
Strong collaboration skills – experience working in a small-team environment
Experience with Oracle databases, including writing/optimizing complex queries, stored procedures, and scripting is a plus
Experience with cloud technologies (Azure/AWS)
Experience building apps in financial domain is a plus
Experience with Azure DevOps
Experience with Jira
Will be a plus:
Experience with Powershell.
Experience with Nuget packages.

SAAS offering cloud company

JOB DESCRIPTION:
Role: Software Engineer (.Net Developer)
Location: Chennai
Experience: 3 – 5 years
Mandatory Skills
- Should have good knowledge in Object Oriented Programming concepts.
- Good knowledge in http://asp.net/" target="_blank">ASP.NET, MVC and C#
- Understanding of JavaScript, HTML5 and CSS.
- Good Knowledge in SQL Server and RDBMS concepts.
Desired Skills set:
- Create systems with .NET framework 4.x / http://asp.net/" target="_blank">ASP.NET MVC / SQL Server 2008-2016 / WCF / Web Services / WebAPI based on the design specification.
- Ability to create and optimize SQL Server 2008-2016 stored procedures.
- Experience with JQuery or similar technologies.
- Knowledge on .Net Core is an added advantage.
Description:
- Understanding on performing analysis and design, and develop the small/large-scale systems.
- Responsible for developing new programs and proofing the program to develop needed changes to assure production of a quality product.
- Tests the written programs to ensure that logic and syntax are correct, and that program results are accurate.
- Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
- Strong grasp of OO principles
- 1+ years of development experience in OO languages such as C# and MVC architecture.
- Sound knowledge of SQL and database technologies
- Knowledge of Agile Methodologies such as Extreme Programming (XP) & Scrum
Educational Requirements:
B.E , MSc (CS), MCA
Writing well-designed, efficient, and testable code.
Delivering high availability and performance.
Contributing in all phases of the development lifecycle.
Looking for a go-getter, an ideal candidate with an entrepreneurial mindset, happy to wear multiple hats and jiggle between tasks.
Responsibilities:
- Day to day activities will include sales pitches, customer onboardings, Whatsapp Bot management, understanding customer pain points & devise quick hacks to resolve, be highly data-centric.
- Establish/Discover b2b strategic partnerships, carry out experiments, and do an analysis of conversions WoW, Customer acquisition cost, and so on.
- Definitely an interesting role to work on, opportunity to collaborate and learn multiple areas of operations and extensive knowledge capital.