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Who are we?
Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.
Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.
Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.
What will you be doing?
- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.
- Looking for more technical support person with troubleshooting and product bug fixing experience.
- Coaching the team to improve and striving to give our customers the best experience.
- Planning and implementing customer support strategy whilst leading by example providing first class customer support.
- Brainstorming and implementing process improvements to increase efficiency in customer service operations.
- Measure and enhance customer experience with data-led decisions and tracking KPIs.
- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.
- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.
What are we seeking in you?
- 5+ years of experience in Customer Support for a B2B SaaS platform company.
- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.
- You understand operational processes and how to build teams and reporting structures.
- You have a rapid ability to learn & teach others.
- You have strong written and verbal communications.
- You have excellent attention to detail, alongside the ability & willingness to work quickly.
- Technical support experience, including scripting and basic bug fixes, is a must.
- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.
This is a work from office opportunity, and you will be working out of our office in Chennai.
What is it really like to work here?
At Kriyadocs, every Kriyator is driven by our culture at the core to
· Deliver Excellence - Deliver Delight
· Stay Curious - Stay Driven
· Dream Big - Rise Together
You could also be a Kriyator, if you are
· Fearless in taking on challenges
· Focused on learning, demonstrating new skills and working towards successful outcomes
· Fanatical in taking pride and responsibility in all your work
Why should you join us?
· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.
· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.
· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.
As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!
Job Summary:
We are seeking a highly skilled and experienced Azure Active Directory Specialist with a strong background in ADFS (Active Directory Federation Services), DFS (Distributed File System), and Group Policy Objects (GPO). This position will be responsible for managing, configuring, and troubleshooting enterprise-level Active Directory environments, integrating with Azure AD for cloud-based solutions, and ensuring seamless access and security across on-premises and cloud environments.
Share cv to
Thirega@ vysystems dot com - WhatsApp - 91Five0033Five2Three
Requirements:
· Candidates must have substantial applicable IT experience, extensive development, programming experience in Core Java, J2ee, Spring, Spring Boot, Hibernate, Webservices using Restful, any DB (Oracle, PostgreSQL, SQL server).
· Preferably the candidate must have worked in development projects and must have experience in Java / J2ee design patterns.
· Experience in AWS, Azure will be an added advantage.
· Candidate must have good experience in Agile methodology.
Required Skills:
"Overall 5-9 years of experience
Experience of working in Agile projects and aware of key Agile concepts
Good Problem solving and communication skills
Team player, hard working and innovative in his approach
Having stretch mindset and eagerness to learn/adopt new frameworks.
Expertise in Java 8 version or later
Hands on coding experience in Core Java ,Java, J2ee
Should have experience in Spring Boot
Should have good experience in Hibernate, Spring DATA JPA
Experience in RestFull Web services and microservices
Hands on knowledge in JMS and messaging Queues
Hands on Knowledge in Open API spec / swagger 2.0
Hands on knowledge in writing unit test cases using java test framework (Junits, Mockito)
Strong Ability to troubleshoot vulenerabilities and sonar issues and remediate with appropriate sonar rules compliant solution.
Should have hands on experience in SDLC
Should have an excellent client interaction background with Smart, Innovative, Enthusiastic, Proactive
Nice to Have
------------
Knowledge in kafka integeration
knowledge in OCP4 configs and deployment
Knowledge on secret Vaulting
Experience working in Agile project
- Knowledge on CI/CD process.
Job Title: Test Engineer
Job Description:
We are seeking a Test Engineer with 3 to 6 years of experience to join our dynamic testing team. The ideal candidate will have a strong background in manual/Automation testing, excellent communication skills, the ability to write comprehensive test cases, and a deep understanding of the domain in which our products operate. The Manual Tester should be a proactive team player, capable of taking ownership of their work, maintaining good rapport within the team and across other teams, and providing clear and accurate documentation of testing activities. Hands on experience in automation testing and API testing.
Qualifications and Skills:
- 3 to 6 years of experience in manual testing and automation testing.
- Excellent communication skills to effectively collaborate with team members and stakeholders.
- Strong test case writing/execution and Automation scripting skills.
- Deep domain knowledge relevant to the software under test.
- Proactive and self-motivated with a strong sense of ownership.
- Effective documentation and reporting skills.
- Experience with Web Automation is mandatory and mobile automation is an added advantage.
- Experience with API testing.
- Developing sales strategies to draw in potential buyers or to solicit new potential customers.
- Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
- Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
- Presenting product information to customers once you have identified their needs.
- Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
- Following up with potential customers who expressed interest but did not purchase any goods or services.
- Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
- Collaborating with sales executives to ensure the company's goals and targets are met.
We take pride in letting you know that you are interviewing with the world's largest Edtech Company and the reason for our exceptional growth lies in the DNA that we have. A true Byjuite defines his/her own limits in terms of efforts and rewards. There is no bar on the amount of incentive you can earn. Average incentive earned by a BDA in the system is around 30k monthly but our best associates make even 70-80k of incentive every month apart from their fixed salary. On an average, a performing associate gets his 1st opportunity in 1.5-2 years to become a manager and head a team of 20 people. And we have seen that the best of the associates can even become a manager even before completing a year.
The entire development journey will have two phases:
5 day SGDP (Sales Grooming & Development Program)
4 weeks OJT (On the Job Training)
1) SGDP (Sales Grooming & Development Program)
To begin with , you will be enrolled for a 5 days Sales Grooming & Development Program. The SGDP would be virtual (Work from Home) and will include theoretical aspects of BYJU’S sales process.
- You will get well-versed with the organization, our products, and how to interact with customers. ● You will be involved in various activities during this phase & you will be rigorously evaluated at different intervals.
- During this period, you will gain knowledge, a platform to practice your sales skill as well as feedback to enhance your capabilities from our team of experienced facilitators.
- These 5 days are purely invested in your learning and there would be no remuneration provided during this period.
The enrolled candidates who satisfactorily complete the SGDP phase will be given an opportunity to move to the next phase which is i.e On Job Training(OJT).
OJT involves a 4 weeks training program which will be in Bangalore/Delhi location and on successful completion of this training program,applicants will be given an opportunity to join us as a Business Development Associate with BYJUs.
2) OJT (On the Job Training)
- The OJT Phase will start for the candidates who have successfully cleared the SGDP.
- Candidates will be expected to generate revenue by implementing the theoretical knowledge acquired during the first phase into practice during the final 4 weeks of the OJT phase.
- Following the completion of the OJT, all input and output numbers will be closely monitored and reviewed to evaluate your eligibility to apply for the Business Development Associate (BDA) position at BYJU'S.
Only qualifying trainees will become eligible to be offered as BDAs. (Subject to approval from management).
The entire role will be for 6 days a week(Monday would be an off). The assessment parameters will include performance metrics, process adherence, behavioural aspects, quality audits, and feedback from the manager/ trainer and HR Team. Upon successfully passing the training program, you become eligible to be offered the role of BDA - Inside Sales at 8 LPA(5 fixed + 3 variable). You will be able to start the job in the offered 'Role location' only after you join the organization as a BDA
Allowance (ATP during OJT): INR 1250 / Week + INR 1250 Travel Allowance Once in Tenure
STIPEND (ATP during OJT): Additional Stipend of 18000 for target completion of 3 valid sales and 6 valid conduction
CTC (BDA - post qualification after training): INR 8,00,000 (5 Lakh fixed pay + 3 lakh performance pay) for Inside Sales
You might be feeling that working at Byju's has so many benefits. But, frankly, there is nothing called free lunch. You will have to be extremely committed to your effort and be target oriented in every aspect. An applicant trainee works for a 6 days work week in the first two weeks of SGDP and 6 day work week in OJT tenure. The day starts at 9:30 am and ends at 9 in the evening; apart from it few assignments need to be completed on a daily basis during the SGDP Phase and his main work throughout the day is to find potential customers by connecting with all the customers of the region who download our app. On average, you will be expected to connect to 120-140 customers and schedule one on one meetings with potential ones. We measure everything from your input effort, quality, and output. In a nutshell, you work with strict targets - call customers - book counselling sessions - visit them in person - sell the courses we have - take-home truck loads of money in the form of incentives and salary.

Experience : 2 - 12 Years
Notice Period- Immediate Joiners OR Can join within 30 Days.
Skills Required -
C#, ASP. NET, .NET Core, WPF/WCF
Experience in Angular would be advantage.
Web API and REST, WCF, LINQ, and MVC
Programming techniques: Concurrency, multi-threading, asynchronous programming, internationalization, multi-tenancy, optimization
Requirements
You will make an ideal candidate if you have:
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Experience of building a range of Services in a Cloud Service provider
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Expert understanding of DevOps principles and Infrastructure as a Code concepts and techniques
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Strong understanding of CI/CD tools (Jenkins, Ansible, GitHub)
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Managed an infrastructure that involved 50+ hosts/network
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3+ years of Kubernetes experience & 5+ years of experience in Native services such as Compute (virtual machines), Containers (AKS), Databases, DevOps, Identity, Storage & Security
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Experience in engineering solutions on cloud foundation platform using Infrastructure As Code methods (eg. Terraform)
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Security and Compliance, e.g. IAM and cloud compliance/auditing/monitoring tools
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Customer/stakeholder focus. Ability to build strong relationships with Application teams, cross functional IT and global/local IT teams
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Good leadership and teamwork skills - Works collaboratively in an agile environment
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Operational effectiveness - delivers solutions that align to approved design patterns and security standards
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Excellent skills in at least one of following: Python, Ruby, Java, JavaScript, Go, Node.JS
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Experienced in full automation and configuration management
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A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
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Set and achieved challenging short, medium and long term goals which exceeded the standards in their field
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Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
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Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
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A successful track record of delivering complex projects and/or programmes, utilizing appropriate techniques and tools to ensure and measure success
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A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes
Essential Skills :
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Demonstrable Cloud service provider experience - infrastructure build and configurations of a variety of services including compute, devops, databases, storage & security
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Demonstrable experience of Linux administration and scripting preferably Red Hat
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Experience of working with Continuous Integration (CI), Continuous Delivery (CD) and continuous testing tools
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Experience working within an Agile environment
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Programming experience in one or more of the following languages: Python, Ruby, Java, JavaScript, Go, Node.JS
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Server administration (either Linux or Windows)
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Automation scripting (using scripting languages such as Terraform, Ansible etc.)
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Ability to quickly acquire new skills and tools
Required Skills :
-
Linux & Windows Server Certification
We are looking for a talented and competitive Sales Development Representative that thrives in a quick sales cycle environment. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be a pro at using Linkedin, Sales CRM, Email and comfortable making connections via Skype chats or calls every day.
Responsibilities:
- Learn & understand our products and our prospective clients well.
- Understand customer pain points, requirements and correlate Habitate solutions and customer requirements.
- Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls, or anything to reach out to prospective customers.
- Respond, engage and qualify inbound leads and inquiries.
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence.
- Execute planned sales activities and develop a target list of high potential new customers.
- Resolve customer complaints regarding sales and services.
- Achieve monthly & quarterly quotas.
- Perform effective online demos to prospects.
- Manage customer queries.
Requirements:
- Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
- Ability to make focused efforts to close deals. The ideal candidate should be strategy-driven with a research-based approach.
- Proven sales development experience, preferably at an Internet startup or SaaS industry.
- Track record of over-achieving quota.
- Savvy with LinkedIn sales navigator, and CRM tools.
- Proficient with corporate productivity and web presentation tools.
- Ability to multitask, prioritize and manage time effectively
Job Summary:
Currently we are hiring for the position of Production and quality Maintenance Engineer based at Chennai location. Ref:Pandiyan
Please refer the beneath job description and walk-in for Top MNC
RESPONSIBILITIES:
Maximize productivity of machinery and workers.
Design and implement cost-reductive changes.
Determining quality metrics for all manufacturing procedures.
Monitoring the entire production cycle and reporting on malfunctions.
Designation: GAT,NEEM,GET,TRAINEE,QUALITY,PRODUCTION,QUALITY,CHEMICAL, MAINTENANCE,SUPERVISOR (ONROLE )
Qualification: Diploma, B.E/ B.TECH – Mechanical Engineering, EEE, ,ECE, AUTO Engineering.
Work Location: Chennai
Interview Date: start to 27th December(Interview going on)
Last date to apply: 30th JANUARY
Experience-0 to 3 Years
Nature of Job: Production or Quality maintenance
Job Type: Full-time
Benefits:
Food and Transport
ESI + PF Available
8 hours of duty