Growth Hacker

Join our team for an exciting opportunity in Domestic Service Sales & Service - Voice. As a key member, you will engage in direct customer interaction, focusing on delivering exceptional sales and service experiences. Your role involves handling inbound and outbound calls to promote services, resolve customer inquiries, and ensure customer satisfaction.

Responsibilities:

- Engage with customers via phone to promote and sell services.

- Provide accurate information about products/services and address customer queries.

- Handle customer complaints and provide appropriate solutions and alternatives.

- Maintain customer records by updating account information and interactions.

- Meet established sales targets and performance metrics.

We are looking for candidates with excellent communication skills and a customer-centric approach. You should possess the ability to multitask, prioritize, and manage time effectively. A positive attitude, resilience in handling challenges, and a commitment to achieving sales goals are essential.

If you are passionate about sales and customer service, ready to thrive in a dynamic environment, and contribute to our team's success, apply now. Join us and be part of a company dedicated to delivering outstanding service and building lasting customer relationships.

We are hiring a Node.js Developer (1-3 years experience) for a full-time role in Wakad, Pune. The candidate must have expertise in Node.js, Nest.js, and Express.js, along with proficiency in MongoDB, MySQL, and ORM libraries. Experience with AWS services, Docker, Kubernetes, and CI/CD pipelines is required. Strong knowledge of authentication mechanisms (JWT, OAuth, Passport.js) and version control (Git) is essential

Key Responsibilities:

•Design, development, support and maintain automated business intelligence products in Tableau.

•Rapidly design, develop and implement reporting applications that insert KPI metrics and actionable insights into the operational, tactical and strategic activities of key business functions.

•Develop strong communication skills with a proven success communicating with users, other tech teams.

•Identify business requirements, design processes that leverage/adapt the business logic and regularly communicate with business stakeholders to ensure delivery meets business needs.

•Design, code and review business intelligence projects developed in tools Tableau & Power BI.

•Work as a member and lead teams to implement BI solutions for our customers.

•Develop dashboards and data sources that meet and exceed customer requirements.

•Partner with business information architects to understand the business use cases that support and fulfill business and data strategy.

•Partner with Product Owners and cross functional teams in a collaborative and agile environment

•Provide best practices for data visualization and Tableau implementations.

•Work along with solution architect in RFI / RFP response solution design, customer presentations, demonstrations, POCs etc. for growth.

Desired Candidate Profile:

•6-10 years of programming experience and a demonstrated proficiency in Experience with Tableau Certifications in Tableau is highly preferred.

•Ability to architect and scope complex projects.

•Strong understanding of SQL and basic understanding of programming languages; experience with SAQL, SOQL, Python, or R a plus.

•Applied experience in Agile development processes (SCRUM)

•Ability to independently learn new technologies.

•Ability to show initiative and work independently with minimal direction.

•Presentation skills – demonstrated ability to simplify complex situations and ideas and distill them into compelling and effective written and oral presentations.

•Learn quickly – ability to understand and rapidly comprehend new areas, functional and technical, and apply detailed and critical thinking to customer solutions.

Education:

•Bachelor/master’s degree in Computer Science, Computer Engineering, quantitative studies, such as Statistics, Math, Operation Research, Economics and Advanced Analytics

• Roles & Responsibilities:
• Responsible for managing + executing content for social media platforms like Instagram, LinkedIn, YouTube, etc. Build and execute social media marketing strategies. Working with our marketing team to design and create the campaign test to communicate the results to use the data to inform future business decisions.
• Collaborate with other departments (marketing, video team, etc.) to create engaging social media content (Stories, posts, reels, etc).
• Planning, Creation, and Publishing of Instagram Reels.
• Managing ORM of IIDE s Social Media.
• Creating the entire campaign, shooting it out, monitoring it, and analyzing it.
• Measure output and revise social media strategies from time to time.
• Takedown any other activities from your reporting manager as and when required.
• Flexibility and willingness to go beyond the call of duty (a go-getter).
• Required Experience and Qualifications:
• Basic Shooting skills using the phone
• Basics of Adobe design & Video tools - Illustrator, Photoshop & Premiere Pro

About Rippling

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).

About the role

We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. 

If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes!

What you will do

• Take charge of payroll issues for customers from start to finish - while working in a dynamic and fast-paced environment
• Leverage chat, email, and video conferencing functionality to help our customers optimize Rippling to administer payroll processing, quarterly/yearly taxation & filings, and banking & payments inquiries 
• De-escalate and resolve issues by leveraging platform and industry expertise 
• Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s payroll needs are met
• Build mental muscle and become a product expert - you'll be a go-to resource for both customers and coworkers 
• Interact with cross-functional teams to identify areas where we can better serve our customer base through automation or added features

What you will need

• Bachelor's degree or equivalent work experience
• Ability to work 6:30 PM IST, 5:30 AM IST
• Demonstrated experience problem-solving with attention to detail
• Organizational skills and experience improving processes
• Written and verbal communication skills
• Flexibility with changing job duties and responsibilities
• Time management skills and ability to prioritize
• Nice to have (not required): Bilingual in French-English

Looking to fill 100+ positions with an MNC client.

Location: Bangalore

Experience: 3-5 years

Need Immediate to 15 days joinees

Initial 6 months will be payroll under the MNC's vendor after which it will be permanent with them (C2H)

Skills:

• Java, Selenium, Strong communication skills
• Need candidates who can join in 15 days or less

ABOUT US 

SkillVertex is an EdTech organization where we strive to edify inquisitive and talented scholars  as well as working professionals by delivering a diverse range of programs in accordance with  their needs and future aspirations. With respect to the emerging industrial requirements and  technologies, we also assist in career development, additional counselling guidance and  mentorship in the respective domains. Being one of the nation’s leading growing EdTech,  begun and grown exponentially in a span of only 9 months, we have earned customers & clients  from across 79% Indian states and assisted over 10,000 working professionals and university  students in the given time span with our alumni spread across the globe in prestigious brands. 

JOB SUMMARY 

We look forward to earning great innovative minds, with a knack of sales generation and  business making who can thereby, qualify the bar along with additional skills like good  communication, good convincing power, acumen for sales, awareness for the concept of selling and understanding client’s needs, confidence, dynamism, determination, persistence. Thus, we  look forward to those who can make an impact with the help of their raw and rudimentary skills  along with a positive and a smart-working attitude. 

Job Profile: BUSINESS DEVELOPMENT ASSOCIATE 

Location: Bengaluru 

Roles and Responsibilities: 

▪ Identify and develop strategic relationships with potential clients/customers
▪ Creating lead engagement plans and strategies 

▪ Involve in dynamic sales making process at great success rate 

▪ Update and create tailored client proposals and negotiate further to close the deals
▪ Building cross-discipline relationships in the organization, partnering closely with the  growth and marketing team, providing feedback and insights 

▪ Generate buoyant and pragmatic relationships with educational institutions/  organizations so as to create business opportunities 

▪ Enable business relations with organizations/institutions to smoothen and exponentially  better the sale making process 

▪ Contacting career development cells of institutions to create collaborations between  them as well as us for the benefit of both the participating organizations