11+ Work breakdown structure Jobs in India
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We’re looking for a Sr.BA – UX who will be responsible for identifying and defining product feature requirements and helping to determine solutions to meet business needs or resolve business problems. You will focus on growing and developing the end services offered by our existing clients. You will also build business cases for the prospective clients and thereby demonstrate the value proposition of our products.
In this role, you will closely work with our Clients, Directors and Thence Team.
Duties & Responsibilities
Business Function
- Understands business strategy and goals by studying the business function, collaborating with the client and gather business requirements.
- Documentation of formal requirements, use cases, user stories, User Journey which ensure that the UX solutions proposed are fit for purpose, meet business needs and are operationally sustainable.
- Collaborate with UX team members to maximize and leverage the understanding of business functional and non-functional requirements.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and client stakeholders with regular updates on deliverable timeline and project status.
Team Function
- Complete ownership of project delivery, utilising the available resources
- Hiring quality talent to the team, evaluating assignments, taking interviews
- Help groom in-house talent to become leaders by constant guidance and feedback
- Manage multiple resources on reporting relationship, evaluating performance, handling appraisals
Competencies
- Collaborating on user experience planning
- Consulting with clients and a range of team members
- Researching interaction design trends and apply to deliverables
- Researching technology trends that apply appropriately for a given project
- Creating/designing wireframes, process flows, user personas, and journey maps
- Use storyboarding, task analysis, and user research tasks to capture and develop user requirements
- Conducting user research activities such as usability testing, ethnographic research, card sorts, and surveys
- Analyze web analytics to generate meaningful usage insights.
Skills Required
- Working with business to identify opportunities for improvement in business operations and processes through facilitation, elicitation, visual modelling and critical thinking
- Ability to effectively conduct requirements gathering sessions and concisely documenting the outcome
- Understanding of the business requirements, capture and track the details required to produce the end product, and document same in the form of user stories / use cases and process flow maps, content matrix
- Strong analytical and problem-solving skills and a self-starter.
- Ability to take initiative and proactively offer suggestions and resolutions.
- Proactive problem solver who, handle multiple complex projects and tasks.
- Great communication skills; the ability to clearly explain design decisions and process to anyone in the company.
- Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
- Excellent verbal and written communication skills.
Skill Sets
- Agile Methodologies
- Scrum
- Client Handling
- Resource Planning
- Project Management
- Business Analysis
- Requirement Gathering
- Wireframes
- Work Breakdown Structure
- Team Management
The ideal candidate will be an inspiring and confident team player with:
- Bachelors or Masters Degree in Management (desirable)
- Above 4+ years of Business Analysis/Project Management experience in UX environment (desirable)
Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
We are a Clutch.co Global Top 15 UI/UX Design Agency.
Services:
UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab
Please check about the company, our work and culture at http://www.thence.co" target="_blank">www.thence.co
- Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India
- Accelerated learning environment amongst talented team members
- Culture that promotes challenging oneself & continuous improvement
- Perks & Employee friendly policies
- End- to-end Ownership given to team members
Job Title : Graphic Designer – Short Video Content Creator
Location : On-site – Gurgaon & Ghaziabad
Experience : 2+ Years
Working Days: Monday to Friday/Saturday
Job Summary :
We are seeking a talented and creative Graphic Designer with a strong focus on short video content creation for digital and social media platforms. The ideal candidate will have hands-on experience in both graphic design and video editing, with the ability to ideate, shoot, and edit engaging short-form video content.
Key Responsibilities :
- Design visually compelling graphics for digital, web, and social media platforms.
- Create and edit short-form videos (Reels, Stories, YouTube Shorts, Ads, etc.).
- Collaborate with marketing and content teams to conceptualize and execute campaigns.
- Develop motion graphics and basic animations as needed.
- Stay updated with design trends, social media formats, and video content best practices.
- Work on-site and coordinate with the team for shoots and editing sessions.
Required Skills :
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro).
- Knowledge of video editing tools (Final Cut Pro, DaVinci Resolve, etc. is a plus).
- Strong sense of design, typography, and color theory.
- Ability to manage multiple projects and meet tight deadlines.
- Creativity, attention to detail, and a strong portfolio of graphic and video work.
Preferred Qualifications:
- Bachelor’s degree or diploma in Graphic Design, Visual Communication, Multimedia, or a related field.
- Prior experience in a similar role with a portfolio showcasing short video content.
- Knowledge of social media platforms (Instagram, YouTube, Facebook, etc.) and their content requirements.
To Apply :
Please share your resume and portfolio/demo reel with examples of your graphic and video work.
Key Responsibilities:
- Plan, execute, and implement internal communication and employee engagement programs aligned with company objectives.
- Support stakeholders including Recruitment, HR Operations, Payroll, L&D, Compliance, and Management teams with communication and design requirements.
- Design, implement, and conduct service line orientations for new joiners.
- Handle employee communication through Focus Group sessions, Meet the Leader sessions, and drive timely execution of action plans.
- Facilitate Fun Committees and periodic engagement activities.
- Conceptualize and execute the employee engagement strategy through surveys, events, and recognition programs.
- Ensure all communications are brand compliant and meet organizational standards.
- Drive engagement on internal social media platforms to increase visibility of initiatives.
- Administer counseling, performance improvement plans, and disciplinary actions in collaboration with the Compliance team.
- Prepare and present various business reports as required.
Requirements:
- Proven experience as an HRBP, preferably in large-scale, fast-paced environments.
- Awareness of key HR metrics like attrition, shrinkage, WFM, etc.
- Strong experience in event management, including planning and executing large-scale events.
- Ability to use technology and digital media to enhance communication effectiveness.
- Proficiency in Microsoft Office tools (Publisher, Word, Excel, PowerPoint, SharePoint, Live Meeting).
- High energy, drive, enthusiasm, initiative, and commitment.
- Excellent communication, influencing, and interpersonal skills with an approachable style.
- Strong judgment, patience, and tact in challenging situations.
- Willingness to work night shifts.
Mandatory Criteria :
- Candidate must have minimum 10 years of experience in Human Resource Management as a DM or Manager, including team management experience and fluent communication skills.
- Candidate must have handled at least 1300 employee headcount.
- Candidate must be at Manager or Deputy Manager level currently (Assistant Manager designation will not be considered).
- Need candidates from BPO, KPO, or BPM industry only.
- Candidate must have strong expertise in Excel (Pivot, VLOOKUP, formulas, MIS reporting etc.)
- Candidate must be comfortable working in evening/UK shifts (5:30 PM – 3:00 AM).
- Candidate should have experience in HR Operations, Recruitment, Payroll, Compliance and conducting new joiner orientations.
Note: There are 2 vacancies for this role – one for the Night Shift (5:30 PM – 3:00 AM) and one for the Mid-Day+ Night shift both (11:30 AM – 9:00 PM) at different locations in Noida.
**About jhana**
jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the
law across research, drafting, and document management. At jhana.ai, we are
transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers
critical legal insights through advanced AI, producing outputs like redlines, memos, and
risk assessments to streamline workflows for legal teams. Recognized as the Best Legal
Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals
with technology that drives efficiency and excellence.
**Position Overview**
We are looking for an ambitious and strategic Senior Business Account Executive to lead
and scale our sales efforts across Delhi, Mumbai and Chennai. A background in law is
mandatory for this profile.This role is ideal for a sales "rodeo" or "hunter" who thrives on
closing deals, establishing scalable sales processes, and creating an effective sales
funnel from the ground up. The Senior Account Executive will be instrumental in setting
up our sales processes, expanding the team, and ensuring our strategies align with
jhana.ai’s growth goals.
**The day-to-day**
● Process Development & Team Building: Establish and refine scalable sales processes to drive efficiency across the sales funnel, from lead generation to closure. Identify, recruit, and mentor a high-performing sales team as our operations expand.
● Pipeline & Funnel Management: Design and implement a structured sales funnel, optimizing each stage to improve conversion rates and ensure a predictable revenue pipeline.
● Sales Strategy & Execution: Execute a “hunter” approach to proactively source and close new business opportunities, setting an example as a top-performing salesperson within the team.
● Solution Selling: Tailor jhana.ai's value proposition to meet the unique needs of each client through consultative selling, presentations, and product demonstrations.
● Market & Industry Analysis: Keep a pulse on the legaltech landscape, client needs, and competitor activity to help shape product positioning, sales tactics, and go-to-market strategies.
● Collaboration with Cross-functional Teams: Coordinate with Marketing, Product, and Customer Success teams to ensure sales insights inform product development, marketing campaigns, and support strategies.
● Reporting & CRM Management: Maintain and report on key sales metrics, forecasts, and performance analytics in CRM systems, leveraging data to refine strategies and processes.
**Qualifications & Skills**
● Education: **** Bachelor’s degree in Law.**** A degree in business is preferred.
● Experience: **** 5+ years of experience in legal ecosystem.****
● Good to have : **2-3 years of proven success in enterprise sales, preferably within
legaltech, SaaS, or B2B technology sectors**, with a record of meeting or exceeding
revenue targets.
● Sales Hunter Mindset: Demonstrated ability to close deals and build processes that drive sustained growth; proactive and self-driven in sourcing and securing new clients.
● Process-Oriented Leader: Strong skills in setting up sales workflows, sales automation tools, and repeatable processes that support scale.
● Industry Knowledge: Familiarity with legal industry dynamics and AI-driven tech solutions for legal processes is an advantage.
● Analytical & Tech-savvy: Proficiency in CRM software (e.g., Salesforce, HubSpot) and an analytical approach to optimizing the sales funnel.
● Collaborative & Adaptable: Experience working within a startup or dynamic environment with the ability to adjust to rapid changes and new goals.
**Preferred Experience **
● Background in law or experience with legal clients.
● Ability to quickly learn and apply sales strategies to meet or exceed client
expectations.
● Knowledge of CRM tools and interest in data-driven client management.
**Additional Requirements **
** Travelling would be required**
● Travel: for client meetings and industry events.
● Adaptability & Initiative: Positive attitude with a proactive approach to learning and
client engagement.
**What We Offer**
● Competitive salary and commission structure
● A chance to be at the forefront of AI-driven legal technology
● Growth opportunities within a high-impact role, building and scaling the sales function
● A flexible work environment and the opportunity to shape the future of legaltech in India
KEY RESPONSIBILITIES: Execution of sales/marketing plan, like
To reply all inquiries, ONLINE marketing/sales tracking for all websites / registered online portals
To Conduct Feasibility Study of inquiries received.
To call/meet existing and potential Clients Regularly
To Collect the data of requirements from customers / potential buyers
Update all Websites / online registered Portals (Indiamart /Tradeindia/tatanexarc /GEM /L&T SUFIN etc.) with latest product details.
Ensure Clear Communication with Customer and Production Team and Management
To Track Customer Complaints
Responsible to analyze feedbacks from market & give correct information to HOD- business development (strategy department)
To Measure customer satisfaction survey and track actions on the results.
About Company:
In a world where digital-first (D2C) brands are thriving, our client is rewriting the rules of retail. Their mission is clear - democratize prime retail to empower digital-first brands with plug and play tools to seamlessly transition into the physical world. In the heart of innovation, brand emerges as a revolutionary retail space, an avant-garde fusion of shared economy, digital prowess, and tangible experiences
About the Role:
We are seeking a talented and experienced individual to join our team as a Brand Partnerships Lead. If you thrive in a fast-paced environment, have a proven track record of building brand partnerships, and possess a deep understanding of the Direct-to-Consumer (D2C) industry, we want to hear from you.
What You’ll Be Doing:
1. Brand Partnership Development:
• Identify and pursue new business opportunities for brand partnerships.
• Build and maintain a strong pipeline of potential partners within the D2C industry.
• Develop and execute strategies to expand the company's brand partnership portfolio.
2. Sales Funnel Management:
• Manage the end-to-end sales process, from lead generation to deal closure.
• Collaborate with cross-functional teams to ensure seamless execution of brand partnership agreements.
• Track and analyze sales metrics to optimize the sales funnel for efficiency and effectiveness.
3. Industry Knowledge:
• Stay abreast of industry trends and developments within the D2C space.
• Leverage industry knowledge to position our company as a strategic partner for potential brands.
• Provide insights and recommendations to internal teams based on market intelligence.
4. Relationship Building:
• Cultivate and nurture strong relationships with key stakeholders in potential partner organizations.
• Act as the main point of contact for brand partners, ensuring their needs are met and expectations exceeded.
• Collaborate with internal teams to enhance the overall partner experience.
Requirements:
1. Bachelor's or Master’s degree in Business, Marketing, or a related field.
2. Proven track record of 2-5 years in building and managing brand partnerships within the D2C industry.
3. Strong network and connections within the D2C space.
4. Excellent communication and negotiation skills.
5. Ability to work collaboratively in a cross-functional team environment.
6. Results-oriented with a focus on meeting and exceeding sales targets.
7. Adaptability and resilience in a rapidly changing business landscape.
If you are passionate about driving strategic brand partnerships, possess a deep understanding of the D2C industry, and thrive in a fast-paced environment, we encourage you to apply.
Work location: Chandra Layout, Vijayanagar, Bangalore.
Process: End-to-End Development
Job Requirements-
Mandatory:
1. 2 - 3 years of J2EE experience
2. Clear understanding and application knowledge of Object-Oriented concepts
3. Experienced in Core Java, Collection Framework, exception handling, logging frameworks
4. Knowledge of Struts/Spring/Springboot framework or any ORM tools like Hibernate, JPA mandatory
5. Knowledge of SQL
Desirable to have:
1. Code review tools like pmd, sonar, Checkstyle
2. Knowledge of writing unit testing using Junit, Jmock, DBUnit etc.,
3. Knowledge to build scripts using ant, maven
4. Exposure to Agile Model
5. Exposure to BFSI domain
Team Handling/Generic skills
1. Self-driven, ready to learn and adapt depending on customer/organization needs
2. Excellent communication skills
Share resumes at ruchika@ netconnectglobal.com
Benefits for TOP MNC's BPO - Free 2 way transport - Good package Free job placement - Job guarantee.
Openings :
Hiring For Customer Support Associate , Any graduate / Under graduate - Fresher And Experience can apply.
Roles and Responsibilities
You would be engaged in
Banking / Collections / International / Domestic Voice Process / Telecom Finance / Healthcare (Voice Process)
Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality Excellent verbal and written communication skills
Strong administrative skills: organized, efficient and versatile
Strong customer service approach to dealing with people at all levels internal and external
Benefits:
Salary - 16k to 30k +inc
Rotational Shifts
Graduates / undergraduate freshers with excellent communication skills.
0-3 years exp.
Immediate joiners.
Documents Required :
Fresher :
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Card ID
Experience :
Previous Companies Offer letter / relieving letter / one month pay slips
*************PLEASE DO REFER YOUR FRIENDS*************
In Brief
Urgent Hiring • Re-location Required
Company Founded 2018 • 1-5 employees
Internet and Technology Startup • Bootstrapped
About us
Based out of Egypt and with presence in the GCC, Quesst Technologies is an early Internet and Tech Startup committed to helping thousands of nationals, residents and travelers in the MENA region, saving them time and effort in seeking reliable and credible knowledge within their communities and localities.
Quesst, the company's flagship platform, is a hyper-local Q&A and knowledge sharing platform that offers the necessary infrastructure for users seeking information to meet, share, engage and interact with one another and with verified subject matter experts.
Who we're looking for
Ideally the successful candidate will have experience in the start-up world and is in a position for a new challenge to take this company to the next level. Someone who is passionate about delivering a scalable and highly performant state-of-the-art cloud-based platforms built with technologies utilizing the JavaScript ecosystem, AI/ML and the latest web technologies to help solve exciting real world problems.
We are looking for an agile and entrepreneurial leader with strong people leadership and technical capability who has a problem-solving and analytical aptitude, excellent communication and presentation skills, is familiar with statistics, has a business acumen, independent, positive can-do attitude, and passion for excellence to the workplace.
Your role and our tech stack
Reporting to the founder, you will be expected to develop, deploy and oversee the execution of the tech strategy, product road-map and operations to ensure alignment with our businesses goals as we grow and scale. You will play a key part in the organisation's success, taking the current MVP and developing it further to move the company through to early stage funding and into profit.
Quesst's is built using React.js [Frontend], Node.js [Backend], PostgreSQL [DB], Amazon EC2 [Application Hosting], Amazon S3 [Media Storage Service], and Amazon SES [Email Sending Service]. You will be responsible for implementing full-stack features and collaborate with other team members to plan each sprint. You’ll be working across the entire system architecture and be responsible for designing, implementing and maintaining restful APIs, micro-services and databases.
Your key responsibilities
- Develop, improve and optimize the structure, quality, and extensibility of current software technologies, codebases and databases
- Prototype ideas to quickly access viability and iterate based on feedback from the team
- Build robust, web-based applications interacting with databases, file-systems and APIs
- Write custom code or integrate open source technologies as needed to find solutions to problems
- Design and build effective APIs; Create servers and databases for functionality
- Design client-side and server-side architecture; Design the data model ensuring scalability
- Accurately translate screen designs into functional front-end code; Develop features and with a mobile responsive design
- Write high-quality, extensible, testable and reusable code and libraries; Conduct code reviews and establishment of best practices
- Participate in planning activities; Estimate accurate stores for new features and design product features
- Help define processes and build tools as needed to scale the solution and the team
- Create and lead the product road-map; Proactively breakdown work, manage development sprints, identify risks and explore solutions
- Test software to ensure responsiveness and efficiency; Troubleshoot, debug and upgrade software; Aggressive problem diagnosis and creative problem solving
- Steer the business on timescales, prioritization and costs on competing development requirements
- Drive rigorous, and weekly product releases and lead required integration efforts with partners and/or third-party software services
- Guide the development in design, architecture and platform choices with strong focus on quality, speed, stability and scalability
- Identify and establish best practices and frameworks keeping in mind parameters of performance, responsiveness, security, maintainability, extensibility, and reuse; Work collaboratively in a lean and agile environment; Write technical documentation
- Recommend and implement new technologies, improvement of existing tech and set-up and future-proofing our technology that can help the company optimize efficiency and productivity and lead edge thinking and knowledge of innovative technologies i.e. AI, ML, blockchain, etc..
Your qualifications
- Minimum of BSc in Computer Science/IT/Electronics/Software Engineering or a comparable degree program
- Proven experience of 2-5 years of full-stack development of web applications; 2+ years building front-end interfaces with React.js & Redux workflows and 2+ years building back-end and maintaining server applications on Node.js, PostgreSQL and designing APIs
- Expert in traditional web-dev stack (HTML5, CSS3, JS); Strong in core JavaScript (ES5, ES6, ESNext, TypeORM and Typescript) and JS object model
- Experience with Linux environments and using the shell and command line terminals (preferred)
- Professional coding experience in object-oriented and scripting languages; Extensive experience building client-side web applications using React
- Proficient with:
- JavaScript Frameworks (ReactJS/NextJS/Redux) and Node.js Frameworks (Express.js)
- Client-side MVC frameworks such as NodeJS, React JS, NextJS, Redux, and AngularJS; Knowledge of isomorphic React
- Configuration of various servers to run web application servers, databases, etc.; Web server technologies like Nginx, NodeJS, Apache, etc.
- Frontend CSS frameworks like Bootstrap, Material UI and preprocessors like SASS and SCSS/LESS
- Writing and integrating middleware; Experience with Redux Saga and Thunk
- Architecture, design, queries of Relational databases (PostgreSQL, MySQL and other RDBMS)
- Modern JS tooling (NPM, Webpack, Babel, ESLint and Prettier)
- Developer tools, such as Visual Studio Code
- Code versioning tools and Git version control systems (Github); Containerization systems (Docker)
- Strong in data structures, XML technologies, JSON parsing
- Caching frameworks and mechanisms, work-task queues, transactions and messaging queues (Redis, Memcached, RabbitMQ and others)
- Building real-time applications using Web Sockets (Socket.io)
- Web and mobile push notifications and cloud message APIs (GCM, APNS, OneSignal, etc.)
- Setting up cron jobs and schedule task execution
- Handling Services, RESTful, APIs, third party libraries and APIs (Google APIs, AWS, Zendesk, etc.)
- Experience with API gateway, distributed infrastructure architectures and applications tuning/profiling; Experience working with microservices
- User authentication and authorization between multiple systems, servers, and environments; Understanding of “session management” in a distributed server environment
- Experience with REST API and web service construction, integration and architecture and working with remote data via REST and JSON
- Knowledge of modern authorization mechanisms, such as JSON Web Token, Authentication and Security Technologies
- Familiarity with building secure systems (OWASP secure coding practices or similar)
- Architect and cloud-deploy applications on AWS and other cloud providers
- Deep understanding of Test-Driven Development (TDD)
- Build and manage end-to-end and UI tests; Experience writing tests (unit, integration, functional, etc.), and using testing frameworks
- Build third-party integrations like Slack, Stripe, Google and supporting their workflow
- Provision DevOps tooling with continuous integration; Build modern Front-end build pipelines and tools
- Contribute to API documentation including API description languages like Swagger; Document and diagram functional flows and architectures
- Experience in building rich PWA applications; Experience in responsive design, cross browser compatibility and website performance
- Understanding of how browsers and DOM work; Understanding and experience with asynchronous processing, partial page refresh, DOM traversal and manipulation
- Expert level using Web Analytics tools (Google Analytics and others); Experience with open source software development
- Experience with localization and internationalization of applications (working with multi-site setups, multi-language, i18n, etc.)
Some desired extras and good to have skills
- Knowledge of cyber-security, malware analysis, threat detection and/or sandboxing technology
- Preferably has knowledge of working in big data (Spark, Kafka, Hadoop) and machine learning ecosystems
- Strong background in security and data analytics and on-premise data experience
- Experience and familiarity with:
- Architecture, design, queries and aggregation of NoSQL databases (MongoDB, Cassandra and others)
- Elasticsearch and ELK stack
- Developing integrations for global OTAs
- OpenAPI
- Knowledge of multiple backend languages and framework
We offer you
- A unique entrepreneurial opportunity to build something from the ground up and scale it up to a major regionally recognizable brand
- A great learning curve in a collaborative environment with no barriers for initiatives
- Leading compensation package including salary free of local taxes, accommodation allowance for local hire or shared accommodation for international hire, free medical care from company physician, free government healthcare membership, transport allowance, paid airfare to the country of origin, paid leave and end of service according to local labor law.
Your professional career growth opportunities
As you help us grow Quesst, we will help you grow and professionally develop. Joining us at this stage, you will have the opportunity to be part of the core team if you prove you have what it takes and will be given the opportunity to:
- Lead and develop a technical strategy for the company, which involves goal setting, discussing options, and analyzing risks with the management team, CEO and board members
- An opportunity to build and manage a business unit from scratch and scale it up to success at a regional level
- Attract and retain top tech talent, mentor and manage the team as it grows
- Develop and manage KPIs for the tech team and create a challenging work environment
Have we caught your attention?
Send us your application including your resume, salary expectations and earliest starting date.
We’re looking forward to your application!






