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We’re looking for a Sr.BA – UX who will be responsible for identifying and defining product feature requirements and helping to determine solutions to meet business needs or resolve business problems. You will focus on growing and developing the end services offered by our existing clients. You will also build business cases for the prospective clients and thereby demonstrate the value proposition of our products.
In this role, you will closely work with our Clients, Directors and Thence Team.
Duties & Responsibilities
Business Function
- Understands business strategy and goals by studying the business function, collaborating with the client and gather business requirements.
- Documentation of formal requirements, use cases, user stories, User Journey which ensure that the UX solutions proposed are fit for purpose, meet business needs and are operationally sustainable.
- Collaborate with UX team members to maximize and leverage the understanding of business functional and non-functional requirements.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and client stakeholders with regular updates on deliverable timeline and project status.
Team Function
- Complete ownership of project delivery, utilising the available resources
- Hiring quality talent to the team, evaluating assignments, taking interviews
- Help groom in-house talent to become leaders by constant guidance and feedback
- Manage multiple resources on reporting relationship, evaluating performance, handling appraisals
Competencies
- Collaborating on user experience planning
- Consulting with clients and a range of team members
- Researching interaction design trends and apply to deliverables
- Researching technology trends that apply appropriately for a given project
- Creating/designing wireframes, process flows, user personas, and journey maps
- Use storyboarding, task analysis, and user research tasks to capture and develop user requirements
- Conducting user research activities such as usability testing, ethnographic research, card sorts, and surveys
- Analyze web analytics to generate meaningful usage insights.
Skills Required
- Working with business to identify opportunities for improvement in business operations and processes through facilitation, elicitation, visual modelling and critical thinking
- Ability to effectively conduct requirements gathering sessions and concisely documenting the outcome
- Understanding of the business requirements, capture and track the details required to produce the end product, and document same in the form of user stories / use cases and process flow maps, content matrix
- Strong analytical and problem-solving skills and a self-starter.
- Ability to take initiative and proactively offer suggestions and resolutions.
- Proactive problem solver who, handle multiple complex projects and tasks.
- Great communication skills; the ability to clearly explain design decisions and process to anyone in the company.
- Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
- Excellent verbal and written communication skills.
Skill Sets
- Agile Methodologies
- Scrum
- Client Handling
- Resource Planning
- Project Management
- Business Analysis
- Requirement Gathering
- Wireframes
- Work Breakdown Structure
- Team Management
The ideal candidate will be an inspiring and confident team player with:
- Bachelors or Masters Degree in Management (desirable)
- Above 4+ years of Business Analysis/Project Management experience in UX environment (desirable)
Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
We are a Clutch.co Global Top 15 UI/UX Design Agency.
Services:
UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab
Please check about the company, our work and culture at http://www.thence.co" target="_blank">www.thence.co
- Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India
- Accelerated learning environment amongst talented team members
- Culture that promotes challenging oneself & continuous improvement
- Perks & Employee friendly policies
- End- to-end Ownership given to team members
ROLES AND RESPONSIBILITIES:
We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.
Roles and Responsibilities:
Manage the team and the work-
- Own a team of multi-disciplinary designers consisting of product designers, visual designers, visual communication designers and researchers.
- Along with the design leads, manage various design projects and their priorities.
- Help the team in resolving blockers. Ensure the output meets business goals,
- deadlines and the quality bar.
Shape up product direction and drive design-led projects-
- Take part in ideation, planning and prioritization of our diverse range of products & features keeping the short and long-term goals of the organization in mind.
- Find out new directions that we can take in our quest to make payments and finance easy and accessible to all.
- Strategise, prioritize and drive design-led projects. Also, help to extend the existing design systems and build new ones.
Mentor, Guide and Lead the Team-
- You will be responsible for the growth of the team. Help them grow their soft and hard skills. Help them define their career paths, identify opportunities and level up to do the best work of their lives.
Raise the Bar-
- You will set the bar high. You know what quality looks like and how to help product teams ship at that quality with minimal impact on velocity.
Drive and improve the design process-
- Iterate upon and improve the design processes to introduce the best practices within the team. Bring in users to the center of the process and encourage design decisions to be backed by user-behavior and data.
- Create frameworks and guidelines for the team to deliver better and faster.
- Conduct design reviews and status meetings. Facilitate design sprints, workshops, brainstorming sessions.
- Prioritize research and design improvement opportunities in a fast-paced, rapidly changing environment.
- Share engineering principles to guide
IDEAL CANDIDATE:
We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.
PERKS, BENEFITS AND WORK CULTURE:
We treat all our employees as adults. We think that you can do your best with freedom to experiment, sense of ownership of your work, license to fail and when you have peers who care just as much as you about their art. We default to transparency because everyone can contribute to anything, and it's only possible if you get to know what's going on.
We believe in having the best tools for the job. We are happy paying customers of Adobe Creative Suite, Sketch, Invision, GitHub, Principle and Slack, some of the most important tools in our workflow.
We think that you can do your best with freedom to experiment, sense of ownership of your work, license to fail and when you have peers who care just as much as you about their art.
We prefer to mingle with the community through meetups and conferences on topics as broad as daylight. And at the end of the day we accept that we are humans, fallible to error, learning through errors together. After all, there's comedy in error too.
About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Paid Media Lead
Experience Level: 6 + Years
Location: Bangalore, Karnataka (On-site)..
The ideal candidate will:
● Demonstrate an ability and willingness to learn new skills independently
● Possess the ability to communicate directly with clients, both verbally and in writing
● Have a strong analytical background
● Be detail oriented, highly organized, with a keen eye for consistency
● Be able to work effectively in a collaborative team environment, and independently as required
● Have a strong desire to learn and add value to the team
● Be solutions oriented
● Have worked within platforms including Google Ads, Google Analytics(GA4), Google Tag Manager, Bing Ads, Facebook Business Manager, Instagram Ads, LinkedIn Ads, Twitter Ads
Responsibilities:
● Develop and execute strategic marketing campaigns for clients across multiple media – paid search, display, video, and social platforms
● Manage all aspects of campaign configuration, launch, and ongoing optimization – including strategy, ad copywriting, data-based optimization, budget/billing management, and ad trafficking
● Troubleshoot, problem-solve, and find creative solutions to client-specific needs
● Assist creative team with ad creation through copywriting and strategic direction
● Identify optimization opportunities, including continuous testing of ad copy and landing pages, including A/B testing
● Ensure campaigns are meeting clearly defined conversion objectives
● Create and deliver meaningful analytics and reporting to monitor and show progress
● Maintain knowledge of industry best practices and new technologies
● Maintaining the team strength at all times
Requirements:
● 5+ years of experience in Paid Media.
● Proficiency in English both written and spoken.
● Result oriented performance.
● Excellent Communication & Analytical Skills.
● Should have a minimum of 4 years of agency experience.
Proficient in React, JavaScript (ES6+), and TypeScript. ● Expertise in state management libraries (Redux, Zustand, etc.). ● Hands-on experience with react-navigation and deep linking. ● Solid understanding of Expo (both managed and bare workflows). ● Knowledge of native development (Swift/Objective-C for iOS, Java/Kotlin for Android). ● Experience with custom native module bridging and native UI integration. ● Strong debugging skills using tools like Flipper and Chrome DevTools. ● Familiarity with Jest, React Native Testing Library. ● Experience with REST APIs, GraphQL, and real-time data (WebSockets). ● Ability to manage OTA updates with EAS Update and configure EAS Build. ● Experience in app publishing and release lifecycle on both Play Store and App Store. ● Knowledge of secure storage, token handling, and app-level security practices.
Job Description:
Test Design & Execution
Design and execute detailed, well-structured test plans, test cases, and test scenarios to ensure high-quality product releases.
Automation Development
Develop and maintain automated test scripts for functional and regression testing using tools such as Selenium, Cypress, or Playwright.
Defect Management
Identify, log, and track defects through to resolution using tools like Jira, ensuring minimal impact on production releases.
API & Backend Testing
Conduct API testing using Postman, perform backend validation, and execute database testing using SQL/Oracle.
Collaboration
Work closely with developers, product managers, and UX designers in an Agile/Scrum environment to embed quality across the SDLC.
CI/CD Integration
Integrate automated test suites into CI/CD pipelines using platforms such as Jenkins or Azure DevOps.
Required Skills & Experience
- Minimum 2+ years of experience in Software Quality Assurance or Automation Testing.
- Hands-on experience with Selenium WebDriver, Cypress, or Playwright.
- Proficiency in at least one programming/scripting language: Java, Python, or JavaScript.
- Strong experience in functional, regression, integration, and UI testing.
- Solid understanding of SQL for data validation and backend testing.
- Familiarity with Git for version control, Jira for defect tracking, and Postman for API testing.
Desirable Skills
- Experience in mobile application testing (Android/iOS).
- Exposure to performance testing tools such as JMeter.
- Experience working with cloud platforms like AWS or Azure.
RedHat OpenShift (L2/L3 Expetise)
1. Setup OpenShift Ingress Controller (And Deploy Multiple Ingress)
2. Setup OpenShift Image Registry
3. Very good knowledge of OpenShift Management Console to help the application teams to manage their pods and troubleshooting.
4. Expertise in deployment of artifacts to OpenShift cluster and configure customized scaling capabilities
5. Knowledge of Logging of PODS in OpenShift Cluster for troubleshooting.
2. Architect:
- Suggestions on architecture setup
- Validate architecture and let us know pros and cons and feasibility.
- Managing of Multi Location Sharded Architecture
- Multi Region Sharding setup
3. Application DBA:
- Validate and help with Sharding decisions at collection level
- Providing deep analysis on performance by looking at execution plans
- Index Suggestions
- Archival Suggestions and Options
4. Collaboration
Ability to plan and delegate work by providing specific instructions.
Senior Software Engineer-Frontend
About the role:
We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals. We strive to maintain an open culture where everyone is a contributor and feels comfortable sharing ideas and opinions. Our team, drawn from the best product companies, is obsessive in its detailing and our focus is on awesome User Interaction.
Requirements:
- Ability to collaborates with teams to explore existing systems, determines areas of complexity and learns the applications capabilities
- Complete understanding of internal code and workings on any popular open source library will be highly appreciated
- Some record of contribution to any popular front end open source project is a big plus.
Skills that will help you succeed in this role:
- An ideal Senior Front End Engineer would have 3-6 years of experience in building highly scalable UI on the Web/Mobile.
- Highly skilled at building highly performant web applications using JavaScript, HTML and CSS including frameworks and tools such as React, Redux, Redux saga, Sass, Less etc.
- Ability to write testable, maintainable code that’s easy to understand.
- Experience in modern front-end build pipelines and tools.
- Ability to take complex problems and break them down into smaller tasks.
- An innate curiosity about how things work.
- Strong product and design sensibilities and an obsessive attention to detail.
- Excellent communication skills.
- Self-directed team player who thrives in a continually changing environment.
- We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals.
- 12 to 16 years of experience in enterprise level software architecture, design, development (architecture, design patterns, reliability and scaling) of new and current systems
- Experienced in Full Stack product development
- Bachelor’s Degree in computer science or a related field
- Computer Science fundamentals in data structures, algorithm design and problem solving.
- Extensive knowledge and deep understanding of Java and related technologies
- Experience with modern software development methodologies: Agile/Kanban, CI/CD, DevOps, etc.
- Proficiency in Full Stack product development
- Proficiency with Java is essential.
- Proficiency with React, TypeScript, JavaScript, HTML CSS is essential
- Proficient with REST APIs
- Proficient with product development experience on both front end and back end
- Experience with AWS and/or other public cloud technologies.
- Database Experience (query optimization, index generation, caching) or NoSQL DBs a plus
Preferred Qualifications:
Roles and Responsibilities
- PHP and WordPress development, WordPress CMS Installation, theme customizations.
- Handle Team of developers
- Responsible for plugin development, theme integration.
- Responsible for handling a project independently.
- Developing requirements & planning documentation considering the WordPress framework.
- Customizing and publishing content using existing WordPress themes.
- Collaborate with the designing and programming team.
- Communicating with and managing multiple clients.
- Proactively review WordPress components, widgets, and plugins to keep all solutions at the cutting-edge and maintain security.
- Developing, maintaining and optimizing secure, reusable and scalable websites.
- Work closely with Project Managers and other members of the Development Team to develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
- Communicate to the Project Manager with efficiency and accuracy of any progress or delays Engage in outside-the-box thinking to provide high value-of-service to the clients.
Ideal skills and experience required
- 3+ years experience in PHP and WordPress development, WordPress CMS Installation, theme customizations.
- Leadership quality to run the tech team on website on WordPress, UIs and technical efficiency towards improving and tracking the faults on daily basis and resolving abilities
- Projection towards campaigns from the technical (website) point of view
- Experience of at least 2 international projects.
- Ability to work in an Agile /SCRUM environment.
- Should have problem-solving, prioritizing tasks, and multi-tasking abilities
- Knowledge of consuming and creating Web Services is a plus.
- Good time-management skills.
- Great interpersonal and communication skills.
- Should possess strong knowledge of SEO, Secure sites, WordPress, Web Design
- Good knowledge of WordPress development and life cycle (theme hierarchy, plugins, etc.
- Strong understanding of PHP back-end development. Experience in front-end technologies like HTML5,CSS3,Bootstrap4,JavaScript,PHP.
- Basic Knowledge of Core PHP, MySQL Database.
- Experience in designing and developing responsive design websites.
- Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
● Be responsible for programming and software development using various programming languages and related tools and frameworks, reviewing code written by other programmers, requirement gathering, bug fixing, testing, documenting and implementation.
● Good understanding of GoLang and microservices
● To take up development and deployment of native code to manage the customer facing platforms
● Explain complex technical issues to project managers, developers, application leads and architects in an easy to understand manner, and recommend clearly thought out solutions.
● Knowledge of Integration Design patterns for building middleware systems from the ground up
● Knowledge of Web Services Interoperability, standards and ability to suggest, criticize and formulate solutions in a multi-vendor and architecture discussions.
● Develop solutions by designing system specifications, standards and programming
● Troubleshoot issues and provide bug fixes






