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We’re looking for a Sr.BA – UX who will be responsible for identifying and defining product feature requirements and helping to determine solutions to meet business needs or resolve business problems. You will focus on growing and developing the end services offered by our existing clients. You will also build business cases for the prospective clients and thereby demonstrate the value proposition of our products.
In this role, you will closely work with our Clients, Directors and Thence Team.
Duties & Responsibilities
Business Function
- Understands business strategy and goals by studying the business function, collaborating with the client and gather business requirements.
- Documentation of formal requirements, use cases, user stories, User Journey which ensure that the UX solutions proposed are fit for purpose, meet business needs and are operationally sustainable.
- Collaborate with UX team members to maximize and leverage the understanding of business functional and non-functional requirements.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and client stakeholders with regular updates on deliverable timeline and project status.
Team Function
- Complete ownership of project delivery, utilising the available resources
- Hiring quality talent to the team, evaluating assignments, taking interviews
- Help groom in-house talent to become leaders by constant guidance and feedback
- Manage multiple resources on reporting relationship, evaluating performance, handling appraisals
Competencies
- Collaborating on user experience planning
- Consulting with clients and a range of team members
- Researching interaction design trends and apply to deliverables
- Researching technology trends that apply appropriately for a given project
- Creating/designing wireframes, process flows, user personas, and journey maps
- Use storyboarding, task analysis, and user research tasks to capture and develop user requirements
- Conducting user research activities such as usability testing, ethnographic research, card sorts, and surveys
- Analyze web analytics to generate meaningful usage insights.
Skills Required
- Working with business to identify opportunities for improvement in business operations and processes through facilitation, elicitation, visual modelling and critical thinking
- Ability to effectively conduct requirements gathering sessions and concisely documenting the outcome
- Understanding of the business requirements, capture and track the details required to produce the end product, and document same in the form of user stories / use cases and process flow maps, content matrix
- Strong analytical and problem-solving skills and a self-starter.
- Ability to take initiative and proactively offer suggestions and resolutions.
- Proactive problem solver who, handle multiple complex projects and tasks.
- Great communication skills; the ability to clearly explain design decisions and process to anyone in the company.
- Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
- Excellent verbal and written communication skills.
Skill Sets
- Agile Methodologies
- Scrum
- Client Handling
- Resource Planning
- Project Management
- Business Analysis
- Requirement Gathering
- Wireframes
- Work Breakdown Structure
- Team Management
The ideal candidate will be an inspiring and confident team player with:
- Bachelors or Masters Degree in Management (desirable)
- Above 4+ years of Business Analysis/Project Management experience in UX environment (desirable)
Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
We are a Clutch.co Global Top 15 UI/UX Design Agency.
Services:
UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab
Please check about the company, our work and culture at http://www.thence.co" target="_blank">www.thence.co
- Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India
- Accelerated learning environment amongst talented team members
- Culture that promotes challenging oneself & continuous improvement
- Perks & Employee friendly policies
- End- to-end Ownership given to team members
In this role, you will:
• Troubleshoot Complex / escalated network issues
• Participate in Major Incident Management conference calls and associated bridge-lines
• Work on tickets escalated from Tier 2 Support
• Work on incidents in accordance with Integrated Operations Manage Incident Process Configuring of network devices (on back of break fix)
• Work with Advanced technology functions (priority support) / Cisco TAC
• Work like an SME for the entire network infra of the bank suporting technologies like routing/switching/F5/Firewalls/Proxies.
• Mentor / train tier-1 / tier-2
• Open Change controls and emergency break-fix Change Records
• Engage Cisco (NOC and HTTS) Support
• Work on Sniffer/ Infinistream capture
• troubleshoot issues related to Firewalls/Load Balancers/Proxy appliances
• Work with vendors / vendor escalations (on complex issues)
• Functionally aligned to the manager and work closely
Desired Qualifications:
Must Have Banking experience
• 6+ years of network support experience in NOC Operations or similar environment.
• Excellent understanding on Routing & Switching concepts (RIP / OSPF / BGP)
• Ability to quickly analyze and troubleshoot data and voice network outages. Resolve Large admin/Enterprise issues for the bank.
• Extensive hands on experience in all Cisco Routers / Switches / Wireless devices; Cisco / Checkpoint Firewalls, F5 Load Balancers, IP subnetting, Layer 2-4 stack understanding, VoIP, QoS, MPLS, SDWAN
• Experience on Arista hardware is a plus.
• Excellent Customer Service Skills and communication skills.
• Ansible knowledge is a plus
• Mandatory - CCNA and (At least one CCNP Level Test Completed, CCNA Specialties, F5, MCSE)
Mandate Skill - Angular, Unit Testing
Please note we are looking for immediate joiners
Designation Offered: Engineer CL 2 – I & II (Software Engineer / Lead Engineer)
UI/UX Developer Responsibilities:
• Design, build, and maintain highly reusable Angular, JavaScript, HTML and CSS code.
• Translate user behavior and research into actionable data.
• Design and create mockups and user journeys for a wide range of devices including mobile.
• Rapid development and testing methodology.
• Ability to communicate research and design ideas to the rest of the team and upper management.
• Ability to communicate with the backend to display data in the UI
• Ability to handle graphs of different types, real-time huge data display on the web page
Position Overview
Front-End UI/UX developer with a combined skillset of application design and web programming. Responsibilities will include converting the UI designs to actual code that will produce visual elements of the application. You will be working on the UI/UX technical implementation of the application functionality.
To be successful in this role, you should have very good experience in programming and interaction with the backend. The team develops web applications, and mobile-based applications, which need to display graphs, data and images in real-time. The candidate should able to display huge data efficiently.
Experience:
• A minimum of 4 years of relevant experience in a similar role
Qualification:
• Bachelor of Engineering (BTECH / BE) or Masters (MTECH / MS / MCA ) in Computer Science / Electronics / Information Science from reputed institutions
UI/UX Developer Requirements
• Proficiency with Angular, JSP, HTML, and CSS, bootstrap.
• Knowledge of Adobe Photoshop, Illustrator, Sketch or other Graphics designing tools
• Good understanding of client-side scripting and JavaScript frameworks like jquery, Node.js, React.js, and Durandal framework.
• Proven work experience as a UI/UX developer or similar role.
• Team spirit, and strong communication skills to collaborate with various stakeholders
• Good time-management skills
• Good programming knowledge of design and development of drag and drop activities, graph components and data tables with different options in tables.
Tools
Visual Studio, Adobe Photoshop
Front-end languages:
HTML 5, CSS3, jquery, JavaScript, Angular and bootstrap.
Additional skillset
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Good knowledge of version control tools SVN (Check-in, check-out, branching-merging policies), and automated build and release management tools is a plus.
• Strong communication skills (written, verbal), and interpersonal skills to be able to communicate effectively with all levels of staff and external clients.
• Strong analytical and problem-solving skills."
Headquartered in Bangalore, our client was co-founded by a team of four young veteran entrepreneurs who were all specially mentioned by ‘Forbes 30 under 30’. They focus on their online programs conducted by young professionals and educators who have made a mark in their fields as published authors, young entrepreneurs, investors etc. They have been funded by tier 1 investors and have recently raised $3M in funding.
What you will do:
- Serving as a go-between the candidates and hiring managers
- Coordinating the hiring process end-to-end
- Building and reporting on quarterly and annual hiring plans
- Creating and publishing job ads in various portals
- Networking with potential hires through professional groups on social media and during events
- Collaborating with hiring managers to set qualification criteria for future employees
- Screening resumes and job applications
- Conducting initial phone screens to create shortlists of qualified candidates
- Interviewing candidates in person for a wide range of roles (junior,senior, and executive)
- Tracking hiring metrics including time-to-hire, time-to-fill, and source of hire
- Designing, distributing and measuring the results of candidate experience surveys
- Training and advising hiring managers on interviewing techniques and assessment methods
- Hosting and participating in job fairs
- Following up with candidates throughout the hiring process
- Maintaining a database of potential candidates for future job
What you need to have:
- Excellent communication skills
- Compliance knowledge
- Time management skills
- Organizing & Relationship building skills
Role: Talend Production Support Consultant
Brief Job Description:
- Involve in release deployment and monitoring of the ETL pipelines.
- Closely work with the development team and business team to provide operational support.
- Candidate should have good knowledge and hands on experience on below tools/technologies:
Talend (Talend Studio, TAC, TMC),SAP BODS,SQL,HIVE & Azure(Azure fundamentals, ADB,ADF)
- Hands on experience in CI/CD is an added advantage.
As discussed, please provide your Linkedin ID URL & a valid ID proof of yours.
Please confirm as well, you will relocate to Bangalore once required.
They have partnered with 200+ MNCs for training of their working professionals and also for their alumni placement. They have partnered with 60+ universities and autonomous colleges to upskill students via university programs integrated with skill-based offerings
- Leading HR projects like compensation plans revisions
- Implementing functional HRMS and internal databases across all departments and locations
- Overseeing payroll and performance evaluation systems
- Designing company policies and procedures
- Reviewing and updating employment contracts and agreements
- Preparing budgets by department
- Tracking key HR metrics like cost per hire and retention rates
- Managing internal communication projects (like job satisfaction surveys)
- Measuring the effectiveness of company's benefits programs and recommend improvements
- Coordinating employee training and development initiatives
- Ensuring recordkeeping and data processing procedures comply with required standards.
Desired Candidate Profile
What you need to have:- Proven work experience as a Head of HR Operations or in a similar role required
- Proficiency in Human Resources Information Systems including payroll tools Proficiency in designing compensation and benefits programs
- Strong knowledge of labor legislation
- Excellent communication skills and Leadership abilities
- Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
- Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
- Developing ideas for new programs, products, or features by monitoring industry developments and trends.
- Recording data and reporting it to proper parties, such as clients or leadership.
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- Taking lead on projects, as needed.
About the role:
We are looking for an experienced Software Development Engineer II (SDE2) to help deliver high visibility and impact features for the ChakraHQ Platform. ChakraHQ Platform is the world's first Omnichannel Process Automation Platform. Imagine AWS but for operations and business teams; built on cutting edge technology stacks, to solve problems for modern businesses.
Technology specialists at ChakraHQ are at the core of the company's decisions and vision. As an SDE2, you will contribute to the design and development of the core technology stack of the ChakraHQ Platform. Working closely with Engineering, Product Management, Sales and Customer Success you will take ownership to develop features, plugins and custom fixes that will materially impact customer’s and ChakraHQ’s business. You will also be responsible for maintaining a streamlined build and CI/CD system. You will help coordinate the incorporation of upstream features into the ChakraHQ Platform.
Technologies you will work with: React-Native, Javascript, Android, iOS, PostgreSQL, Serverless, AWS, Google Cloud
Responsibilities:
- Design, develop and maintain features, services, products that are part of ChakraHQ
- Own delivery of said features and services
- Own success of the products by tracking its lifecycle with customers
- Build systems that scale horizontally
- Implement clean and modern mobile interfaces that provide an excellent user experience.
- Write automated tests to ensure code quality
- Work with customers to build a product roadmap
- Work with sales & marketing to sell your product to end-users
- Work as an integral part of an agile software development team to build features end-to-end
- Support those features in the ChakraHQ production environment by participating in an on-call rotation
Position Requirements:
- Bachelor's degree in Computer Science.
- 3+ years of experience working on teams to develop and deploy web or mobile applications
- Expertise with Javascript
- Knowledge of frameworks such as React-Native is a big plus
- Ability to write code compatible across browsers and other clients
- Good understanding of backend systems i.e. web services, APIs from a consumer perspective
- Proficiency with git and Github workflows
- Expertise with test-driven development and automated testing
- Excellent analytical and problem-solving skills
- Excellent communication skills and fluent English
- Open to learn and work on new technologies
Job Summary
You'd be meticulously analyzing project requirements and carry forward the development of highly robust, scalable and easily maintainable backend applications, work independently, and you'll have the support & opportunity to thrive in a fast-paced environment.
Responsibilities and Duties:
- building and setting up new development tools and infrastructure
- understanding the needs of stakeholders and conveying this to developers
- working on ways to automate and improve development and release processes
- testing and examining code written by others and analysing results
- ensuring that systems are safe and secure against cybersecurity threats
- identifying technical problems and developing software updates and ‘fixes’
- working with software developers and software engineers to ensure that development follows established processes and works as intended
- planning out projects and being involved in project management decisions
Skill Requirements:
- Managing GitHub (example: - creating branches for test, QA, development and production, creating Release tags, resolve merge conflict)
- Setting up of the servers based on the projects in either AWS or Azure (test, development, QA, staging and production)
- AWS S3 configuring and s3 web hosting, Archiving data from s3 to s3-glacier
- Deploying the build(application) to the servers using AWS CI/CD and Jenkins (Automated and manual)
- AWS Networking and Content delivery (VPC, Route 53 and CloudFront)
- Managing databases like RDS, Snowflake, Athena, Redis and Elasticsearch
- Managing IAM roles and policies for the functions like Lambda, SNS, aws cognito, secret manager, certificate manager, Guard Duty, Inspector EC2 and S3.
- AWS Analytics (Elasticsearch, Athena, Glue and kinesis).
- AWS containers (elastic container registry, elastic container service, elastic Kubernetes service, Docker Hub and Docker compose
- AWS Auto scaling group (launch configuration, launch template) and load balancer
- EBS (snapshots, volumes and AMI.)
- AWS CI/CD build spec scripting, Jenkins groovy scripting, shell scripting and python scripting.
- Sagemaker, Textract, forecast, LightSail
- Android and IOS automation building
- Monitoring tools like cloudwatch, cloudwatch log group, Alarm, metric dashboard, SNS(simple notification service), SES(simple email service)
- Amazon MQ
- Operating system Linux and windows
- X-Ray, Cloud9, Codestar
- Fluent Shell Scripting
- Soft Skills
- Scripting Skills , Good to have knowledge (Python, Javascript, Java,Node.js)
- Knowledge On Various DevOps Tools And Technologies
Qualifications and Skills
Job Type: Full-time
Experience: 4 - 7 yrs
Qualification: BE/ BTech/MCA.
Location: Bengaluru, Karnataka
Plan and implement projects
Help define project scope, goals and deliverables
Define tasks and required resources
Collect and manage project team
Allocate project resources
Create schedule and project timeline
Track deliverables
Support and direct team
Monitor and report on project progress
Implement and manage change when necessary to meet project outputs
Evaluate and assess result of project
Skill Sets –
• Candidates should have managed a minimum of 5 Mobile and web application projects
• Minimum of 1-2 years of experience in mobile application management
• Strong in mobile application technologies –Preferably IOS and Android and Hybrid application development
• Experience of onsite project management using agile methodology is essential.
• Understanding of Apple/Android best practices for application development.
• Sufficient experience in both management of software projects and functional management of software development teams.
• Develop full-scale project plans and associated communications documents using the Agile methodology.
• Estimate the resources and participants needed to achieve project goals. Set and continually manage project expectations with team members and other stakeholders.
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and critical path.
• Develop the required materials including technical specifications, project and resource plans, project updates, and presentation materials.
• Develop short-term and long-term project plans, priorities and objectives
• Understanding of available framework(s) for application development on iOS platform.
• Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
• Ability to multi-task under pressure and work independently with minimal supervision.
• Excellent communication skills
Knowledge/skills
• Expert knowledge of application operations
• Expert abstract reasoning, problem isolation, and troubleshooting skills
• Good knowledge of ITIL practices
• Experienced in working under pressure and tight deadlines







