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We’re looking for a Sr.BA – UX who will be responsible for identifying and defining product feature requirements and helping to determine solutions to meet business needs or resolve business problems. You will focus on growing and developing the end services offered by our existing clients. You will also build business cases for the prospective clients and thereby demonstrate the value proposition of our products.
In this role, you will closely work with our Clients, Directors and Thence Team.
Duties & Responsibilities
Business Function
- Understands business strategy and goals by studying the business function, collaborating with the client and gather business requirements.
- Documentation of formal requirements, use cases, user stories, User Journey which ensure that the UX solutions proposed are fit for purpose, meet business needs and are operationally sustainable.
- Collaborate with UX team members to maximize and leverage the understanding of business functional and non-functional requirements.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and client stakeholders with regular updates on deliverable timeline and project status.
Team Function
- Complete ownership of project delivery, utilising the available resources
- Hiring quality talent to the team, evaluating assignments, taking interviews
- Help groom in-house talent to become leaders by constant guidance and feedback
- Manage multiple resources on reporting relationship, evaluating performance, handling appraisals
Competencies
- Collaborating on user experience planning
- Consulting with clients and a range of team members
- Researching interaction design trends and apply to deliverables
- Researching technology trends that apply appropriately for a given project
- Creating/designing wireframes, process flows, user personas, and journey maps
- Use storyboarding, task analysis, and user research tasks to capture and develop user requirements
- Conducting user research activities such as usability testing, ethnographic research, card sorts, and surveys
- Analyze web analytics to generate meaningful usage insights.
Skills Required
- Working with business to identify opportunities for improvement in business operations and processes through facilitation, elicitation, visual modelling and critical thinking
- Ability to effectively conduct requirements gathering sessions and concisely documenting the outcome
- Understanding of the business requirements, capture and track the details required to produce the end product, and document same in the form of user stories / use cases and process flow maps, content matrix
- Strong analytical and problem-solving skills and a self-starter.
- Ability to take initiative and proactively offer suggestions and resolutions.
- Proactive problem solver who, handle multiple complex projects and tasks.
- Great communication skills; the ability to clearly explain design decisions and process to anyone in the company.
- Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
- Excellent verbal and written communication skills.
Skill Sets
- Agile Methodologies
- Scrum
- Client Handling
- Resource Planning
- Project Management
- Business Analysis
- Requirement Gathering
- Wireframes
- Work Breakdown Structure
- Team Management
The ideal candidate will be an inspiring and confident team player with:
- Bachelors or Masters Degree in Management (desirable)
- Above 4+ years of Business Analysis/Project Management experience in UX environment (desirable)
Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
We are a Clutch.co Global Top 15 UI/UX Design Agency.
Services:
UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab
Please check about the company, our work and culture at http://www.thence.co" target="_blank">www.thence.co
- Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India
- Accelerated learning environment amongst talented team members
- Culture that promotes challenging oneself & continuous improvement
- Perks & Employee friendly policies
- End- to-end Ownership given to team members
Candidate must have 6+ years of backend engineering experience, with 1–2 years leading engineers or owning major systems.
Must be strong in one core backend language: Node.js, Go, Java, or Python.
Deep understanding of distributed systems, caching, high availability, and microservices architecture.
Hands-on experience with AWS/GCP, Docker, Kubernetes, and CI/CD pipelines.
Strong command over system design, data structures, performance tuning, and scalable architecture
Ability to partner with Product, Data, Infrastructure, and lead end-to-end backend roadmap execution.
Responsibilities
- Participate in the entire application lifecycle, focusing on coding and debugging
- Write clean code to develop functional web applications
- Troubleshoot and debug applications
- Collaborate with Front-end developers to integrate user-facing elements with server-side logic
- Gather and address technical and design requirements
- Provide training and support to internal teams
- Build reusable code and libraries for future use
- Liaise with developers, designers to identify new features
- Follow emerging technologies
Requirements
- Spent at least 3 yrs in a solid back end role
- Experience taking a problem to a product solution (module/product)
- Prior experience working with startups and understand the fast-paced, dynamic nature of work
- Javascript, NodeJS
- Client-server architecture
- OOP concepts, including design patterns
- Understanding of RDBMS (MySQL, Postgresql)
- Understanding of REST API
- Familiarity with frameworks such as ExpressJs
- Knowledge of TDD frameworks mocha, chai, jest, etc
- Knowledge of AWS (Lambda, RDS, EC2, SQS, S3, ECS, etc)
- Basic knowledge of Typescript, NextJs
- Prior experience in fin-tech
As a Technical Program Manager in this team, you will own one of our Learning Tracks end to end:
1. Backend Developer Track (Java, Springbot, OOP, LLD, HLD)
2. Full Stack Developer Track (HTML, CSS, JS, MERN Stack)
3. QA Automation track (Java, Selenium, TestNG, Cucumber, API Testing) Refer to the Curriculum pages at Crio for the full details of each track - Crio Programs
4. Your goal is to make that track the best learning experience in the world.
5. You will be making a difference in thousands of careers in this role. You will get to experience working at a startup with some of the brightest and most enthusiastic minds.
*In this role, you will work closely with multiple stakeholders and teams across Crio. Crio is on a sharp growth trajectory, having already grown 3x in the past few months. This provides a massive opportunity for new hires to take up challenges and scale quickly with the company.
https://www.linkedin.com/feed/hashtag/?keywords=role&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7005446995368697856">#Role and Responsibilities:
1. Full ownership of the Learning Track.
2. Make the best possible learning track in the market.
3. Analyze the track metrics and identify areas for improvement, address these and drive/execute the necessary improvements
4. Focus areas include learning outcomes, jobs outcomes and graduation rates.
5. Work closely with the growth team, delivery team, subject matter experts, mentors and external companies.
6. Handle B2B requirements for these courses.
7. Grow and pick up additional skills and responsibilities, including creation and ownership of additional tracks or categories
8. Drive continuous improvement in Session Quality and Mentoring quality
9. Own the processes and tools for the track
10. Learning outcome definitions
11. Interviews/Onboarding and Certification for Mentors, SMEs, Teaching Assistants and Project Engineers
12. Mocks/Revisions/P2P interviews/Interview Preparation for our learners
13. Lead a team of Product Engineers for curriculum work
14. Work with Production team to productionalize/standardize/visualize content
15. Consume feedback from learners, mentors, creators and learner interviews. Address them effectively
16. Do market research and work with SMEs to keep the track relevant to the evolving industry
https://www.linkedin.com/feed/hashtag/?keywords=qualifications&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7005446995368697856">#Qualifications and Experience
1. 2+ years of coding experience and good familiarity with the tech stack for that track (e.g. HTML, CSS, JS and MERN for our Full Stack Track)
2. Looking to get into Management areas with a background of strong technical knowledge
3. Strong ownership and attention to detail with solid communication skills.
4. 4+ years of software industry experience preferred with experience leading a team Additional Details
5. This is a full-time position
6. Preferred: Candidates who are available to start immediately
7. The office location will be Bangalore
Note: *If you are currently looking for a job and want to apply for this position, then you can alos apply through this link below: https://lnkd.in/gk5CxCFA">https://lnkd.in/gk5CxCFA
- 2 + years of software development experience utilizing Java based frameworks and technologies to build enterprise grade product solutions.
- 2+ years of experience designing, developing and documenting RESTful APIs.
- Strong understanding of concepts/technologies like Spring MVC, Spring boot, J2EE, EJB, application/API security, API governance/gateway platforms like apigee or kong.
- Good understanding of RDMS concepts and development preferably using MS SQL Server.
- Experience using test automation technologies like cucumber, selenium is a big plus.
- Partner with scrum masters to address technical blockers/impediments to progress.
- Prior experience working with agile scrum-based development methodology. Participate in sprint planning and estimate development efforts for features and stories.
- Partner with DevOps to install and configure/tune application containers like embedded Spring boot tomcat and webserver technologies preferably nginx or apache.
- Partner with cloud engineering group to outline the infrastructure provisioning requirements/needs for new product development.
- Design and develop CI/CD tools and process preferably using Jenkins to configure build jobs for APIs and design pipeline to promote artifacts from development all the way to production
- Experience with messaging technologies like kafka is a huge plus
- Work with Test Automation engineering team to integrate test automation scripts as part of the CI/CD process.
- Prior proven experience of utilizing and productionizing container/container orchestration technologies like Docker, kubernetes.
- Participate and Resolve issues related deployments, application performance etc.
Responsibilities:
* 3+ years of Data Engineering Experience - Design, develop, deliver and maintain data infrastructures.
* SQL Specialist – Strong knowledge and Seasoned experience with SQL Queries
* Languages: Python
* Good communicator, shows initiative, works well with stakeholders.
* Experience working closely with Data Analysts and provide the data they need and guide them on the issues.
* Solid ETL experience and Hadoop/Hive/Pyspark/Presto/ SparkSQL
* Solid communication and articulation skills
* Able to handle stakeholders independently with less interventions of reporting manager.
* Develop strategies to solve problems in logical yet creative ways.
* Create custom reports and presentations accompanied by strong data visualization and storytelling
We would be excited if you have:
* Excellent communication and interpersonal skills
* Ability to meet deadlines and manage project delivery
* Excellent report-writing and presentation skills
* Critical thinking and problem-solving capabilities
Mandatory Technical Skills
• BE/ B. Tech/ MCA with 8+ years experience and deep understanding of web development,
architecture, configuration, deployment and domain driven designs.
• Proficient in Javascript and Node JS.
• Experience setting up highly scalable and performant node js or any backend technology
applications
• At least 4 years of experience building backend applications preferably using node js
• Basic Understanding of HTML5 & CSS concepts
• Good understanding of server-side CSS pre-processors
• Knowledge of Design Patterns in Node JS and its implementations
• Prior experience using at least couple of SQL databases (Oracle, PostGre, MsSQL etc)
• Clear Understanding of REST and Web Services, and demonstrable and practical usage in projects.
• Very good hands on experience on code repository tools (preferably GitHub)
• Experience in preparing technical Proposal, effort and cost estimation.
• Understands the importance of technical depth and client expectation including health of the
project, critical path items, risks and impact to timelines.
• Prior experience interacting with client team and maintains good relationship
• Experience with Cloud services like AWS or Azure.
2
Good to have Skills
(Skills that are not mandatory, but adds to his/her profile weightage)
• Good written/spoken communication.
• Working knowledge of building hybrid mobile applications.
• Working knowledge of CI/CD tools and usage in projects.
• Working knowledge of Angular.





