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Machine Learning (ML)
PythonAbout Voiceoc
Voiceoc is a Delhi based health tech startup which was started with a vision to help healthcare companies round the globe by leveraging Voice & Text AI. We started our operations in August 2020 and today, the leading healthcare companies of US, India, Middle East & Africa leverage Voiceoc as a channel to communicate with thousands of patients on a daily basis.
Website: https://www.voiceoc.com/
Responsibilities Include (but not limited to):
We’re looking for a hands-on Chief Technology Officer (CTO) to lead all technology initiatives for Voiceoc’s US business.
This role is ideal for someone who combines strong engineering leadership with deep AI product-building experience — someone who can code, lead, and innovate at the same time.
The CTO will manage the engineering team, guide AI development, interface with clients for technical requirements, and ensure scalable, reliable delivery of all Voiceoc platforms.
Technical Leadership
- Own end-to-end architecture, development, and deployment of Voiceoc’s AI-driven Voice & Text platforms.
- Work closely with the Founder to define the technology roadmap, ensuring alignment with business priorities and client needs.
- Oversee AI/ML feature development — including LLM integrations, automation workflows, and backend systems.
- Ensure system scalability, data security, uptime, and performance across all active deployments (US Projects).
- Collaborate with the AI/ML engineers to guide RAG pipelines, voicebot logic, and LLM prompt optimization.
Hands-On Contribution
- Actively contribute to the core codebase (preferably Python/FastAPI/Node).
- Lead by example in code reviews, architecture design, and debugging.
- Experiment with LLM frameworks (OpenAI, Gemini, Mistral, etc.) and explore their applications in healthcare automation.
Product & Delivery Management
- Translate client requirements into clear technical specifications and deliverables.
- Oversee product versioning, release management, QA, and DevOps pipelines.
- Collaborate with client success and operations teams to handle technical escalations, performance issues, and integration requests.
- Drive AI feature innovation — identify opportunities for automation, personalization, and predictive insights.
Team Management
- Manage and mentor an 8–10 member engineering team.
- Conduct weekly sprint reviews, define coding standards, and ensure timely, high-quality delivery.
- Hire and train new engineers to expand Voiceoc’s technical capability.
- Foster a culture of accountability, speed, and innovation.
Client-Facing & Operational Ownership
- Join client calls (US-based hospitals) to understand technical requirements or resolve issues directly.
- Collaborate with the founder on technical presentations and proof-of-concept discussions.
- Handle A–Z of tech operations for the US business — infrastructure, integrations, uptime, and client satisfaction.
Technical Requirements
Must-Have:
- 5-7 years of experience in software engineering with at least 2+ years in a leadership capacity.
- Strong proficiency in Python (FastAPI, Flask, or Django).
- Experience integrating OpenAI / Gemini / Mistral / Whisper / LangChain.
- Solid experience with AI/ML model integration, LLMs, and RAG pipelines.
- Proven expertise in cloud deployment (AWS / GCP), Docker, and CI/CD.
- Strong understanding of backend architecture, API integrations, and system design.
- Experience building scalable, production-grade SaaS or conversational AI systems.
- Excellent communication and leadership skills — capable of interfacing with both engineers and clients.
Good to Have (Optional):
- Familiarity with telephony & voice tech stacks (Twilio, Exotel, Asterisk etc.).
What We Offer
- Opportunity to lead the entire technology vertical for a growing global healthtech startup.
- Direct collaboration with the Founder/CEO on strategy and innovation.
- Competitive compensation — salary + meaningful equity stake.
- Dynamic and fast-paced work culture with tangible impact on global healthcare.
Other Details
- Work Mode: Hybrid - Noida (Office) + Home
- Work Timing: US Hours
Role Overview
Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.
Key Responsibilities
- Respond to customer queries via chat and phone calls in a timely manner
- Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
- Guide users through onboarding steps
- Document common issues and grab insights to contribute to internal knowledge bases
- Escalate complex issues to the product or tech team
- Collect and relay customer feedback
- Maintain high customer satisfaction
Requirements
- At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
- Strong communication skills in English and Hindi.
- Ability to explain technical concepts clearly to non-technical users
- Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
- Experience using tools like Freshdesk, Google Suit and Excel.
- Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
- Exposure to working in a startup or fast-paced SaaS environment
Strong Product, UI/UX Designer Profile, with a focus on B2B SaaS/ Enterprise Products
Mandatory (Experience 1) – Must have 2+ years of hands-on experience in Product design, with a strong track record in B2B SaaS
Mandatory (Experience 2) – Must have experience in designing for complex domains such as automation platforms, low-code platforms, data management tools etc
Mandatory (Tools) – Proficient in Figma and familiar with modern design tools such as Notion, Framer, Webflow, Builder.io, Zapier, Replit, Lovable.
Mandatory (Portfolio) – Strong portfolio showcasing case studies, user research and UX work for B2B Enterprise SaaS products
Mandatory (Background) - BDes / MDes from Good Design college (Diploma not considered) OR B2B SaaS Company
Mandatory (Skill) - Must have Good Communication Skills
React.js
MongoDB
NodeJS (Node.js)
Express
JavascriptAbout the Role: We’re looking for a Full-Stack Developer who is comfortable working across both web and mobile platforms to join our growing tech team. You will be responsible for developing user-facing applications, building scalable backend services, and deploying high-quality digital experiences that impact real users. This is an exciting opportunity to work in a dynamic startup environment, where you’ll play a critical role in shaping both product and technology. You’ll collaborate closely with our design, backend, and product teams to develop and maintain new features across our platforms. We’re not just looking for a coder - we’re looking for someone passionate about solving problems, learning fast, and building user-first experiences across devices.
Responsibilities: Web Development Develop responsive web interfaces using React.js, JavaScript, HTML, and CSS. Optimize frontend performance for mobile and desktop platforms. Work closely with UI/UX designers to implement intuitive user experiences. Mobile App Development Build and maintain cross-platform mobile apps using React Native (or Flutter, if applicable). Ensure smooth user experience and performance across Android and iOS devices. Manage versioning, updates, and publishing to Play Store and App Store. Backend Development Develop and maintain backend APIs using Node.js and Express.js. Integrate with MongoDB / MySQL databases for data persistence. Work with third-party APIs and handle authentication, authorization, etc. DevOps & Deployment Handle app deployment pipelines and basic CI/CD workflows. Monitor, debug, and resolve production issues. Use Git and version control best practices for code collaboration.
Bonus Skills (Nice to Have): Experience with TypeScript, Firebase, AWS, or Expo Familiarity with push notifications, in-app purchases, etc. Basic knowledge of server-side rendering or Next.js Experience with analytics, performance monitoring, or testing frameworks
We are seeking a motivated and results-driven Telesales Representative to join our sales team. The successful candidate will be responsible for generating sales over the phone by contacting potential or existing customers, delivering product or service information, and closing deals. You will play a key role in customer acquisition and revenue growth objectives.
Android Development
Kotlin
JavaWe are looking for an Android Developer. As an AndroidDeveloper, you will work within our engineering team todeliver functional & user-friendly Android applications in atimely manner.
Requirements:
Degree in Computer Science, Engineering, or arelated field
Experience: 3 to 5 Years
You have prior experience as an Android Developerusing Kotlin, Java, Android SDK, Android NDK
You have experience in publishing an application onthe Google Play storeProven work experience in design patterns mobilearchitecture using frameworks such asMVVM/MVC/MVPFamiliarity with RESTful APIs to effectively integrate Android applications
Proficient understanding of code versioning toolssuch as GitFamiliarity with various testing toolsYou are a problem solver with good analytical skills
Responsibilities :
Writing clean and efficient codes for Android applications
Monitoring the performance of live apps and work on optimizing them at the code levelIdentifying and resolving bottlenecks, rectifying bugs, and enhancing application performance
Performing unit and instrumentation tests on code
Collaborating with cross-functional teams to define and design new features
Staying up to date with new mobile technology trends, applications, and protocols
Swift
Objective C
iOS App Development
Title : Agile Program Manager
Locations: Gachibowli, Hyderabad, Chennai, Bangalore and Delhi (Remote).
Job Type: Fulltime
The Agile Program Manager should have experience with all facets of software development, operational support and project management using agile processes. Must have experience in providing advanced project management and support for ongoing programs and for projects across numerous functional and technical units with the organization. For each program/project, the Agile Program Manager is responsible for ensuring that the program is on track for successful releases, and coordinate with vendors/partners, and external stakeholders, as necessary.
Essential Responsibilities:
- Facilitate the Scrum of Scrums once or twice a week with Scrum Masters, Backlog Owners, and Leads.
- Facilitate Big Room Planning with Lean | Agile Teams, Leads, Leadership, and Stakeholders.
- Review Agile metrics every week with Program Portfolio stakeholders.
- Serve as an escalation path for Scrum Masters and the Lean | Agile Teams.
- Help champion the Agile transformation in the program.
- Help drive the Communities of Practice in the program and encourage others to participate.
- Work with Product Management to update the Agile Road Map, as necessary.
- Serve as an administrator for the Agile ALM (Application Lifecyle Management) tool.
- Mentor Scrum Masters.
- Track program dependencies to resolution.
- Track program risks to resolution.
- Create weekly summary Agile program reports for Leadership.
- Support Leadership to track Agile budgets, Team allocations, releases.
- Conduct Program Portfolio Agile Maturity Assessments.
- Participate in Progressive Elaboration sessions to maintain institutional knowledge.
- Assist in Agile contract management with external vendors and contractors.
Suggested Certifications:
- Agile Program Manager - Agile Axiom Framework
- Certified Scrum Master (Scrum Alliance).
- Certified Scrum Professional (Scrum Alliance).
- Agile Project Management (IC Agile).
- Agile Program Portfolio Management (IC Agile).
- Agile Certified Practitioner (Project Management Institute).
Suggested Experience:
- 6+ Years Professional Experience.
- At Least 4 Years in Project Management.
- At Least 4 Years Working in an Agile Environment.
- College Degree or Equivalent Professional Experience.
The Agile Program Manager has a critical role. They are often the glue to ensure everyone is moving forward towards value delivery via conflict resolution, administrating ALM tools, facilitating program level meetings, removing escalated impediments, tracking program dependencies and risks to resolutions, etc. The ideal person should have a strong project management background and hands-on Agile experience at the Program Portfolio level.
Job Responsibilities
- Services Sales and consulting Business Development Handle clients and consult them as per their investment need in business.
- The position is responsible for managing the process from the sourcing of leads through the awarding of franchise agreements to prospective franchisee leads.
- Develops and implements a robust strategic recruitment approach and process to identify qualified candidates
- Works closely with the Marketing department to develop and implement innovative approaches and creative campaigns to generate leads
- Maintain consistent contact with existing clients
- Analyze market and establish competitive advantages
- Track metrics to ensure targets are hit
Qualifications
- Bachelor's degree 2 - 3+ years in the sales industry
- Experience in full sales cycle including deal closing Demonstrated sales success
- Strong negotiation skills
- Strong communication and presentation skills
- CRM experience is preferred
Skills / Attributes
- Strong Communication, Organisational, Operational and People Skills
- Highly presentable
- Developed analytical and problem-solving abilities
- Strong interpersonal skills
- Energetic self-starter
- A hands-on approach to problem-solving
- Fanatical attention to detail
- Strong customer service orientation
Key Job Responsibilities:
- Expertise in handling out bound sales.
- Ability to communicate clearly with customers.
- Identify potential customers to sell Taxmann’s products. Demonstrate them Products and Services. Close sales deals and maintaining good customer rapport.
- Schedule feedback activities with existing clients to make sure they are satisfied and request referrals. Interact with customers to Cross sell products
- Follow and achieve sales goals on a monthly, quarterly and yearly basis
- CRM Operations is mandatory wherein one has to maintain customer’s record and the activities done for one single customer
- Excellent Customer service skills.
- Attend trainings to stay up to date with the specifications of new products and service offerings.
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