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About Voiceoc

Voiceoc is a Delhi based health tech startup which was started with a vision to help healthcare companies round the globe by leveraging Voice & Text AI. We started our operations in August 2020 and today, the leading healthcare companies of US, India, Middle East & Africa leverage Voiceoc as a channel to communicate with thousands of patients on a daily basis.

Website: https://www.voiceoc.com/

Responsibilities Include (but not limited to):

We’re looking for a hands-on Chief Technology Officer (CTO) to lead all technology initiatives for Voiceoc’s US business.

This role is ideal for someone who combines strong engineering leadership with deep AI product-building experience — someone who can code, lead, and innovate at the same time.

The CTO will manage the engineering team, guide AI development, interface with clients for technical requirements, and ensure scalable, reliable delivery of all Voiceoc platforms.

Technical Leadership

• Own end-to-end architecture, development, and deployment of Voiceoc’s AI-driven Voice & Text platforms.
• Work closely with the Founder to define the technology roadmap, ensuring alignment with business priorities and client needs.
• Oversee AI/ML feature development — including LLM integrations, automation workflows, and backend systems.
• Ensure system scalability, data security, uptime, and performance across all active deployments (US Projects).
• Collaborate with the AI/ML engineers to guide RAG pipelines, voicebot logic, and LLM prompt optimization.

Hands-On Contribution

• Actively contribute to the core codebase (preferably Python/FastAPI/Node).
• Lead by example in code reviews, architecture design, and debugging.
• Experiment with LLM frameworks (OpenAI, Gemini, Mistral, etc.) and explore their applications in healthcare automation.

Product & Delivery Management

• Translate client requirements into clear technical specifications and deliverables.
• Oversee product versioning, release management, QA, and DevOps pipelines.
• Collaborate with client success and operations teams to handle technical escalations, performance issues, and integration requests.
• Drive AI feature innovation — identify opportunities for automation, personalization, and predictive insights.

Team Management

• Manage and mentor an 8–10 member engineering team.
• Conduct weekly sprint reviews, define coding standards, and ensure timely, high-quality delivery.
• Hire and train new engineers to expand Voiceoc’s technical capability.
• Foster a culture of accountability, speed, and innovation.

Client-Facing & Operational Ownership

• Join client calls (US-based hospitals) to understand technical requirements or resolve issues directly.
• Collaborate with the founder on technical presentations and proof-of-concept discussions.
• Handle A–Z of tech operations for the US business — infrastructure, integrations, uptime, and client satisfaction.

Technical Requirements

Must-Have:

• 5-7 years of experience in software engineering with at least 2+ years in a leadership capacity.
• Strong proficiency in Python (FastAPI, Flask, or Django).
• Experience integrating OpenAI / Gemini / Mistral / Whisper / LangChain.
• Solid experience with AI/ML model integration, LLMs, and RAG pipelines.
• Proven expertise in cloud deployment (AWS / GCP), Docker, and CI/CD.
• Strong understanding of backend architecture, API integrations, and system design.
• Experience building scalable, production-grade SaaS or conversational AI systems.
• Excellent communication and leadership skills — capable of interfacing with both engineers and clients.

Good to Have (Optional):

• Familiarity with telephony & voice tech stacks (Twilio, Exotel, Asterisk etc.).

What We Offer

• Opportunity to lead the entire technology vertical for a growing global healthtech startup.
• Direct collaboration with the Founder/CEO on strategy and innovation.
• Competitive compensation — salary + meaningful equity stake.
• Dynamic and fast-paced work culture with tangible impact on global healthcare.

Other Details

• Work Mode: Hybrid - Noida (Office) + Home
• Work Timing: US Hours

Your Impact:

•                 Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

•                 Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

•                 Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

•                 Guides the performance tuning and scalability of the ecommerce solution

•                 Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

•                 1-3 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

•                 If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.

•                 Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality

•                 Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

•                 Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

•                 Collaborate with architect to define implementation processes and quality gates and standards

•                 Identifies risks and issues, and help monitor them

•                 Guides the development of reference and resource materials

•                 Mentors developers in improving their platform knowledge and development skills

•                 Communicate technical design to the developers and help/guide them in the implementation

•                 Participates in Agile sprints

Set Yourself Apart With:

•                 eCommerce platform certification

Job Type: Full Time

Job Location: Gurgaon

Job Description:

We are looking for passionate Software Engineers to design, and develop software solutions. You will be responsible for developing and designing architecture, ensuring the responsiveness, and scaling of applications. You will be required to see a project from conception to final product, requiring good organizational skills and attention to detail. What you bring to the table is more than just your technical skills - your unique perspective, ideas and cultures will help us create better products and services.

Roles & Responsibilities:

•   Work with development teams and product managers to ideate software solutions
•       Design and Develop well-functioning software architecture and database design
•   Write effective APIs
• Test software to ensure responsiveness and efficiency
•   Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with responsive design
•     Improving, adding new features, and maintaining existing software products

Required Skills:

•       C#
• .Net
• Wpf
•   MySQL/PostgreSQL
• Knowledge of Restful API
• Git
• Should have self-exploration capabilities and an analytical mindset to find solutions to complex problems.
•       Good knowledge of basic data structures and algorithms
•     Good Debugging skills

We are looking for a smart recruiter to join our growing firm in India. The candidate must have recruiting experience in Financial Services.

Certification required-
DP-100/DP-200/AZ-900 Cetification Mandatory
Requirements:

1. 3+ years of hands-on experience in Azure Databricks platform .Delta lake, Time travel design patterns. Lambda Data Architecture
2. Experience in Azure Cloud Platform. (ADLS, Blob , ADF ).
3. Understanding of big data file formats like JSON, Avro, Parquet and other prevalent big data file formats
4. Experience with Python, PySpark, Scala, Spark to write data pipelines and data processing layers
5. Demonstrate expertise in writing complex, highly-optimized SQL queries across large data sets
6. Experience with Data Governance ( Data Quality, Metadata Management, Security, etc.)
7. Strong SQL skills and proven experience in working with large datasets and relational databases.
8. Understanding Data Warehouse design principles (Tabular, MD).
9. Experience in working with big data tools/environment to automate production pipelines
10. Familiarity with Azure Synapse and Snowflake
11. Experience with data visual analysis and BI tools (matplotlib  and Power BI)