Sales Executive

Exp-10 Years

Location Mumbai

Ready to work from Office

Permanent role

Role

Business Analytics/Data Analytics Lead

• Enable Business Transformation with Data Analytics by working with our big clients in major sectors such as Oil & Gas, Manufacturing, Retail, BFSI
• Partner business teams to understand the business area, work with the team to evolve and define the business problems, use-cases, translate the same into an analytical problem, design solution approach, define ROI, help execute to deliver relevant insights that lead to actions and business value.
• Connect business requirements with Technology solutions and be able to determine feasibility, technical gaps, size etc.
• Be able to define a project plan for the identified solutions, help hire and train technical resources, be the glue between Business team and the technical/implementation team
• Be proficient at solving ad hoc business problems, innovating on potential future solutions, and working with technology partners to build solutions and/or creative approaches to solve ‘one of a kind’ problems.
• Embed tested solutions to make them business as usual and help quantify value benefits from analytics.
• Be creative and a committed problem-solver using Data and Advanced analytics skill alongside leadership and direct engagement of business leaders.
• Be a trusted advisor to the client CxOs/leadership team in evangelising the use of Data & Data Science in business decisions. Help accelerate the organisation journey to become data driven.
• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Work with development and testing teams to deliver solutions and support UAT
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.

Qualifications

• 10+ years experience in technology/project management/product management/solution delivery
• 4+ years of relevant work experience in roles partnering in Data Analytics related use-cases and solutions resulting in significant cost, productivity and/or quality gains for the business
• Bachelors degree in a relevant technical field (Computer Science, IT, Statistics, Business Analytics or similar). MBA preferred

·       Experience of specifying and writing business requirements and suggesting appropriate solutions in the field of Data Analytics/AI

• Prior industry experience in defining/creating Data Analytics solutions  in one or more of Oil & Gas, BFSI, Manufacturing, Retail sectors.
• Strong preference for experience in setting up & managing analytics / data products / platforms & leading change management.
• Be able to articulate and have a keen eye on the value that Data Analytics, AI, Machine Learning, Data Lake/Catalogue can bring to organizations
• Ability to communicate complex quantitative insights in a precise, and actionable manner
• Strong communication skills and ability to work with peers & senior stakeholders demonstrating strong vertical and lateral influence.
• Working knowledge of Analytics tools such as PowerBI, Tableau, AI modelling such as Regression, Classification, and Time Series Problems.
• Experience building insights from analytics & telling data stories
• Passion for empirical research and for answering hard questions with data

• Interacting via various channels, such as live chat, emails, social media and direct calls
• Modifying sales pitches in response to customer demand
• Acquiring and retaining contact information databases
• Put forward suggestions in accordance with the requirements of the consumer
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
• Must be comfortable with on-site shift

We are looking for a Data Analyst that oversees organisational data analytics. This will require you to design and help implement the data analytics platform that will keep the organisation running. The team will be the go-to for all data needs for the app and we are looking for a self-starter who is hands on and yet able to abstract problems and anticipate data requirements.
This person should be very strong technical data analyst who can design and implement data systems on his own. Along with him, he also needs to be proficient in business reporting and should have keen interest in provided data needed for business.

Tools familiarity:  SQL, Python, Mix panel, Metabase, Google Analytics,  Clever Tap, App Analytics

Responsibilities

• Processes and frameworks for metrics, analytics, experimentation and user insights, lead the data analytics team
• Metrics alignment across teams to make them actionable and promote accountability
• Data based frameworks for assessing and strengthening Product Market Fit
• Identify viable growth strategies through data and experimentation
• Experimentation for product optimisation and understanding user behaviour
• Structured approach towards deriving user insights, answer questions using data
• This person needs to closely work with Technical and Business teams to get this implemented.

Skills

• 4 to 6 years at a relevant role in data analytics in a Product Oriented company
• Highly organised, technically sound & good at communication
• Ability to handle & build for cross functional data requirements / interactions with teams
• Great with Python, SQL
• Can build, mentor a team
• Knowledge of key business metrics like cohort, engagement cohort, LTV, ROAS, ROE

Eligibility

BTech or MTech in Computer Science/Engineering from a Tier1, Tier2 colleges

Good knowledge on Data Analytics, Data Visualization tools. A formal certification would be added advantage.

We are more interested in what you CAN DO than your location, education, or experience levels.

Send us your code samples / GitHub profile / published articles if applicable.

Artwork Flow website: https://www.artworkflowhq.com/">https://www.artworkflowhq.com 

Bizongo: https://www.bizongo.com">https://www.bizongo.com 

Artwork Flow is the Global SAAS platform by Bizongo for Product Packaging Management and Label Proofing. It’s a cloud-based collaboration platform to review & approve creative packaging projects to accelerate new product launch.

We are helping brands across industries such as Food and Beverages, Pharmaceuticals, Cosmetics, Personal Care, Chemicals, Consumer goods, and more.  Our capterra score of 4.5 is a testimony to our customer obsession.

We function as a startup within Bizongo and we are looking to onboard driven individuals for Product and Engineering, as we grow Artwork Flow into North America, Europe and other global markets.

We have a few of the best investors on board including the likes of Accel, Chiratae, B-Capital Group, IFC (World Bank group), CDC group and Schroeder Adveq

You’ll be a great fit if you:

• Strong proficiency in Java and building scalable enterprise applications
• Can think of architectural design at scale
• Love solving complex and challenging problems
• Have good knowledge of design and architectural patterns
• Thrive to implement Industry’s best practices and coding standards
• High obsession for Quality and Performance
• Good knowledge on performance optimization, SQL tuning, caching techniques
• Like to collaborate with people, share knowledge, learn from others and mentor juniors

Additional Perks - 

• Medical Insurance 
• Flexible Work hours 
• Casual Dress Code 
• Recreational Facility

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail