11+ Text mining Jobs in Delhi, NCR and Gurgaon | Text mining Job openings in Delhi, NCR and Gurgaon

Job Description
Lead Machine Learning (ML)/
NLP Engineer
5 + years of experience

About Contify
Contify is an AI-enabled Market and Competitive Intelligence (MCI)
software to help professionals make informed decisions. Its B2B SaaS
platform helps leading organizations such as Ericsson, EY, Wipro,
Deloitte, L&T, BCG, MetLife, etc. track information on their competitors,
customers, industries, and topics of interest by continuously monitoring
over 500,000+ sources on a real-time basis. Contify is rapidly growing
with 185+ people across two offices in India. Contify is the winner of
Frost and Sullivan’s Product Innovation Award for Market and
Competitive Intelligence Platforms.

The role
We are looking for a hardworking, aspirational, and innovative
engineering person for the Lead ML/ NLP Engineer position. You’ll build
Contify’s ML and NLP capabilities and help us extract value from
unstructured data. Using advanced NLP, ML, and text analytics, you will
develop applications that will extract business insights by analyzing a
large amount of unstructured text information, identifying patterns, and
by connecting the events.
Responsibilities:
You will be responsible for all the processes from data collection, and
pre-processing, to training models and deploying them to production.
➔ Understand the business objectives; design and deploy scalable
ML models/ NLP applications to meet those objectives
➔ Use of NLP techniques for text representation, semantic analysis,
information extraction, to meet the business objectives in an
efficient manner along with metrics to measure progress
➔ Extend existing ML libraries and frameworks and use effective text
representations to transform natural language into useful features
➔ Defining and supervising the data collection process, verifying data
quality, and employing data augmentation techniques
➔ Defining the preprocessing or feature engineering to be done on a
given dataset
➔ Analyze the errors of the model and design strategies to overcome
them
➔ Research and implement the right algorithms and tools for ML/
NLP tasks
➔ Collaborate with engineering and product development teams
➔ Represent Contify in external ML industry events and publish
thought leadership articles

Desired Skills and Experience
To succeed in this role, you should possess outstanding skills in
statistical analysis, machine learning methods, and text representation
techniques.
➔ Deep understanding of text representation techniques (such as n-
grams, bag of words, sentiment analysis, etc), statistics and
classification algorithms
➔ Hand on experience in feature extraction techniques for text
classification and topic mining
➔ Knowledge of text analytics with a strong understanding of NLP
algorithms and models (GLMs, SVM, PCA, NB, Clustering, DTs)
and their underlying computational and probabilistic statistics
◆ Word Embedding like Tfidf, Word2Vec, GLove, FastText, etc.
◆ Language models like Bert, GPT,  RoBERTa, XLNet 
◆ Neural networks like RNN, GRU, LSTM, Bi-LSTM
◆ Classification algorithms like LinearSVC, SVM, LR
◆ XGB, MultinomialNB, etc.
◆ Other Algos- PCA, Clustering methods, etc
➔ Excellent knowledge and demonstrable experience in using NLP
packages such as NLTK, Word2Vec, SpaCy, Gensim, Standford
CoreNLP, TensorFlow/ PyTorch.
➔ Experience in setting up supervised & unsupervised learning
models including data cleaning, data analytics, feature creation,
model selection & ensemble methods, performance metrics &
visualization
➔ Evaluation Metrics- Root Mean Squared Error, Confusion Matrix, F
Score, AUC – ROC, etc
➔ Understanding of knowledge graph will be a plus


Qualifications
➔ Education: Bachelors or Masters in Computer Science,
Mathematics, Computational Linguistics or similar field
➔ At least 4 years' experience building Machine Learning & NLP
solutions over open-source platforms such as SciKit-Learn,
Tensorflow, SparkML, etc
➔ At least 2 years' experience in designing and developing
enterprise-scale NLP solutions in one or more of: Named Entity
Recognition, Document Classification, Feature Extraction, Triplet
Extraction, Clustering, Summarization, Topic Modelling, Dialog
Systems, Sentiment Analysis
➔ Self-starter who can see the big picture, and prioritize your work to
make the largest impact on the business’ and customer’s vision
and requirements
➔ Being a committer or a contributor to an open-source project is a
plus

Note
Contify is a people-oriented company. Emotional intelligence, therefore,
is a must. You should enjoy working in a team environment, supporting
your teammates in pursuit of our common goals, and working with your
colleagues to drive customer value. You strive to not only improve
yourself, but also those around you.

Location: Remote / Hybrid

Company: @iCloudEMS

Experience: 8+ years

Job Type: Full-Time (Monday - Saturday working)

About iCloudEMS

iCloudEMS is a trusted cloud-based Education ERP provider, empowering universities and higher education institutions to digitize and automate academic, administrative, and financial operations. Our comprehensive ERP solutions are tailored to meet regulatory standards and ensure a seamless experience for all stakeholders.

Job Summary

We are hiring an experienced Implementation Manager / Project Manager who has hands-on experience with University ERP implementations. The ideal candidate will be responsible for leading end-to-end implementation, client coordination, requirement gathering, solution mapping, and project delivery across academic and administrative modules.

Key Responsibilities

• Lead and manage full-cycle ERP implementations for universities and colleges
• Translate academic, HR, finance, and examination processes into ERP configurations
• Coordinate between development, QA, and support teams for module customization and delivery
• Monitor project timelines, risks, and deliverables to ensure smooth implementation
• Provide functional training and user onboarding to university staff and faculty
• Document workflows, change requests, and project milestones
• Serve as the single point of contact for client communication and issue resolution
• Support go-live planning, data migration, and post-implementation support

Required Skills and Qualifications

• Bachelor's/Master’s degree in Computer Science, IT, or Project Management
• 5+ years of experience in ERP project implementation, preferably in the education domain
• Strong understanding of university operations – Academics, Examination, HR, Payroll, Finance, and Accreditation
• Experience managing client communication, training, documentation, and support
• Excellent communication, presentation, and team coordination skills

Preferred Experience

• Prior implementation experience with educational ERP systems
• Familiarity with modules like LMS, Student Lifecycle, Online Examination, Fee Management, Accreditation Dashboards
• Exposure to cloud-based deployments and multi-campus architecture

Job Title: L3 SDE (Python- Django)

Location: Arjan Garh, MG Road (Delhi)

Job Type: Full-time, On site

Pay Range: RS. 30,000- 70,000

**IMMEDIATE JOINERS REQUIRED**

About Us:

Our Aim is to develop ‘More Data, More Opportunities’. We take pride in building a cutting-edge AI solutions to help financial institutions mitigate risk and generate comprehensive data. Elevate Your Business's Credibility with Timble Glance's Verification and Authentication Solutions.

Responsibilities

• Writing and testing code, debugging programs, and integrating applications with third-party web services. To be successful in this role, you should have experience using server-side logic and work well in a team. Ultimately, you’ll build highly responsive web applications that align with our client’s business needs

• Write effective, scalable code

• Develop back-end components to improve responsiveness and overall performance

• Integrate user-facing elements into applications

• Improve functionality of existing systems

• Implement security and data protection solutions

• Assess and prioritize feature requests

• Coordinate with internal teams to understand user requirements and provide technical solutions

• Creates customized applications for smaller tasks to enhance website capability based on business needs

• Builds table frames and forms and writes script within the browser to enhance site functionality

• Ensures web pages are functional across different browser types; conducts tests to verify user functionality

• Verifies compliance with accessibility standards

• Assists in resolving moderately complex production support problems

Profile Requirements

* IMMEDIATE JOINERS REQUIRED

* 2 years or more experience as a Python Developer

* Expertise in at least one Python framework required Django

* Knowledge of object-relational mapping (ORM)

* Familiarity with front-end technologies like JavaScript, HTML5, and CSS3

* Familiarity with event-driven programming in Python

* Good understanding of the operating system and networking concepts.

* Good analytical and troubleshooting skills

* Graduation/Post Graduation in Computer Science / IT / Software Engineering

* Decent verbal and written communication skills to communicate with customers, support personnel, and management

How to apply: Drop your CV at linkedin.com/in/preeti-bisht-1633b1263/ with Current CTC, Current Notice and Expected CTC

Role Overview

The Head – Strategic Operations role is responsible for ensuring smooth, structured, and scalable execution across the organization. The role focuses on translating leadership vision into clear systems, coordinated teams, and reliable day-to-day operations.

This position works closely with senior leadership to strengthen processes, improve execution quality, and support sustainable organizational growth.

Key Responsibilities

• Translate business and growth strategies into actionable operational plans
• Design, implement, and maintain SOPs, workflows, and execution frameworks
• Coordinate across sales, marketing, academics, operations, and support teams
• Support hiring, onboarding, and training processes in collaboration with HR
• Monitor execution timelines, delivery quality, and operational consistency
• Track key performance indicators and prepare structured performance reports
• Identify process gaps and drive continuous operational improvements
• Act as a bridge between leadership planning and on-ground execution

Eligibility & Requirements

• Prior experience in strategic operations, business operations, or senior operations roles
• Strong organizational, planning, and execution skills
• Ability to manage multiple teams and cross-functional priorities
• Process-oriented mindset with a focus on clarity and outcomes
• Experience in education, EdTech, or service-based organizations preferred
• Strong communication and coordination capabilities

About Voiceoc

Voiceoc is a Delhi based health tech startup which was started with a vision to help healthcare companies round the globe by leveraging Voice & Text AI. We started our operations in August 2020 and today, the leading healthcare companies of US, India, Middle East & Africa leverage Voiceoc as a channel to communicate with thousands of patients on a daily basis.

Responsibilities Include (but not limited to):

We’re looking for a hands-on Chief Technology Officer (CTO) to lead all technology initiatives for Voiceoc’s US business.

This role is ideal for someone who combines strong engineering leadership with deep AI product-building experience — someone who can code, lead, and innovate at the same time.

The CTO will manage the engineering team, guide AI development, interface with clients for technical requirements, and ensure scalable, reliable delivery of all Voiceoc platforms.

Technical Leadership

• Own end-to-end architecture, development, and deployment of Voiceoc’s AI-driven Voice & Text platforms.
• Work closely with the Founder to define the technology roadmap, ensuring alignment with business priorities and client needs.
• Oversee AI/ML feature development — including LLM integrations, automation workflows, and backend systems.
• Ensure system scalability, data security, uptime, and performance across all active deployments (US Projects).
• Collaborate with the AI/ML engineers to guide RAG pipelines, voicebot logic, and LLM prompt optimization.

Platform Reliability & Support

• Own uptime, reliability, and monitoring of all production systems deployed with clients in all geographies.
• Implement strong logging, alerting, and monitoring systems to proactively detect failures.
• Ensure timely resolution of client-facing technical issues with defined SLA timelines.
• Build internal processes for incident management and root cause analysis.
• Work closely with customer success teams to resolve technical escalations quickly.

New Product Development (Voice AI)

• Lead the development of Voiceoc’s next-generation Voice AI platform for India and Middle East markets.
• Design scalable architecture for voice automation, call handling, and conversational workflows.
• Evaluate speech-to-text, text-to-speech, and conversational AI technologies.
• Build a modular platform that supports multi-language voice automation.

Hands-On Contribution

• Actively contribute to the core codebase (preferably Python/FastAPI/Node).
• Lead by example in code reviews, architecture design, and debugging.
• Experiment with LLM frameworks (OpenAI, Gemini, Mistral, etc.) and explore their applications in healthcare automation.

Product & Delivery Management

• Translate client requirements into clear technical specifications and deliverables.
• Oversee product versioning, release management, QA, and DevOps pipelines.
• Collaborate with client success and operations teams to handle technical escalations, performance issues, and integration requests.
• Drive AI feature innovation — identify opportunities for automation, personalization, and predictive insights.

Infrastructure & AI Cost Optimization

• Continuously optimize cloud infrastructure and AI usage costs.
• Monitor token usage, model efficiency, and compute costs.
• Design systems that balance performance with operational efficiency.

Team Management

• Manage and mentor an 8–10 member engineering team.
• Conduct weekly sprint reviews, define coding standards, and ensure timely, high-quality delivery.
• Hire and train new engineers to expand Voiceoc’s technical capability.
• Foster a culture of accountability, speed, and innovation.

Client-Facing & Operational Ownership

• Join client calls to understand technical requirements or resolve issues directly.
• Collaborate with the founder on technical presentations and proof-of-concept discussions.
• Handle A–Z of tech operations for the Voiceoc business — infrastructure, integrations, uptime, and client satisfaction.

Technical Requirements

Must-Have:

• 5-7 years of experience in software engineering with at least 2+ years in a leadership capacity.
• Strong proficiency in Python (FastAPI, Flask, or Django).
• Experience integrating OpenAI / Gemini / Mistral / Whisper / LangChain.
• Solid experience with AI/ML model integration, LLMs, and RAG pipelines.
• Proven expertise in cloud deployment (AWS / GCP), Docker, and CI/CD.
• Strong understanding of backend architecture, API integrations, and system design.
• Experience building scalable, production-grade SaaS or conversational AI systems.
• Excellent communication and leadership skills — capable of interfacing with both engineers and clients.
• Good experience working on Node.js & React.js (optional)

Good to Have (Optional):

• Familiarity with telephony & voice tech stacks (Twilio, Exotel, Asterisk etc.).

What We Offer

• Opportunity to lead the entire technology vertical for a growing global healthtech startup.
• Direct collaboration with the Founder/CEO on strategy and innovation.
• Dynamic and fast-paced work culture with tangible impact on global healthcare.

Job Overview:

We are seeking an enthusiastic Telecaller to join our dynamic sales and marketing team. In this role, you will be pivotal in reaching out to potential clients, presenting our EdTech products and services, and generating valuable leads. Your efforts will directly contribute to expanding our customer base and driving company growth.

Key Responsibilities:

• Outbound Calls: Initiate calls to potential clients, including schools, colleges, and individual learners, to introduce them to our EdTech solutions.
• Lead Generation: Identify and qualify leads through proactive cold calling and follow-up on inquiries.
• Product Explanation: Clearly explain our offerings, address questions, and handle concerns to spark interest and engagement.
• Follow-Up: Maintain regular contact with leads and prospects to nurture relationships and guide them through the sales process.
• Database Management: Accurately update and manage customer databases with relevant information.
• Reporting: Provide regular reports on call activities, lead status, and progress towards sales targets.
• Customer Feedback: Gather and communicate customer feedback to enhance our product offerings and improve satisfaction.
• Collaboration: Coordinate with the sales team to ensure seamless transitions from lead generation to sales closure.

Qualifications:

• Experience: 1-2 years in telecalling, ideally within the Banking sector.
• Communication Skills: Exceptional verbal communication skills with a clear and engaging speaking style.
• Customer-Centric: Strong ability to understand and address customer needs effectively.
• Persistence: Proven track record of handling rejection and staying motivated to meet targets.
• Tech-Savvy: Comfortable with CRM software and telecalling tools.

• Discussing project aims with the client and development team.
• Designing and building web applications using Laravel.
• Troubleshooting issues in the implementation and debug builds.
• Working with front-end and back-end developers on projects.
• Testing functionality for users and the backend.
• Ensuring that integrations run smoothly.
• Scaling projects based on client feedback.
• Recording and reporting on work done in Laravel.
• Maintaining web-based applications.
• Presenting work in meetings with clients and management.

• A degree in programming, computer science, or a related field.
• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.
• Practical experience using the MVC architecture.
• A portfolio of applications and programs to your name.
• Problem-solving skills and critical mindset.
• Great communication skills.
• The desire and ability to learn.

1. Contribute to the development of Web Applications Mobile restful APIs.
2. Help scale our mobile team processes by practicing "Clean Code" principles for app architecture, branching/versioning, release train, Test Driven Development.
3. Advocate for the Web platform e.g: evaluating new frameworks, leading the technical vision at Sri Aurobindo Society
4. Deliver applications with enhanced features and capabilities, while also maintaining and continually improving turnaround time and quality
5. Mentor and lead a team of developers; Lead code reviews and team meetings
6. Keep track and reviews existing projects to identify bottlenecks, bugs, performance issues and involve the team to study and learn from existing projects.
7. Proficient in one core codebase (CodeIgnitor, Drupal, Laravel, Magento); Laravel is mandatory
8. Thoroughly test work prior to deployment into production.
9. Accurately estimate the amount of effort required to complete a task.
10. Troubleshoot and fix any issues relating to PHP programs
11. Ensure smooth operations of web processes and infrastructure
12. Take up system analysis, design, documenting responsibilities, and get it done in time. He/ she should be able to perform code analyzing and reading exercises for current and previous projects