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Job Description
Lead Machine Learning (ML)/
NLP Engineer
5 + years of experience
About Contify
Contify is an AI-enabled Market and Competitive Intelligence (MCI)
software to help professionals make informed decisions. Its B2B SaaS
platform helps leading organizations such as Ericsson, EY, Wipro,
Deloitte, L&T, BCG, MetLife, etc. track information on their competitors,
customers, industries, and topics of interest by continuously monitoring
over 500,000+ sources on a real-time basis. Contify is rapidly growing
with 185+ people across two offices in India. Contify is the winner of
Frost and Sullivan’s Product Innovation Award for Market and
Competitive Intelligence Platforms.
The role
We are looking for a hardworking, aspirational, and innovative
engineering person for the Lead ML/ NLP Engineer position. You’ll build
Contify’s ML and NLP capabilities and help us extract value from
unstructured data. Using advanced NLP, ML, and text analytics, you will
develop applications that will extract business insights by analyzing a
large amount of unstructured text information, identifying patterns, and
by connecting the events.
Responsibilities:
You will be responsible for all the processes from data collection, and
pre-processing, to training models and deploying them to production.
➔ Understand the business objectives; design and deploy scalable
ML models/ NLP applications to meet those objectives
➔ Use of NLP techniques for text representation, semantic analysis,
information extraction, to meet the business objectives in an
efficient manner along with metrics to measure progress
➔ Extend existing ML libraries and frameworks and use effective text
representations to transform natural language into useful features
➔ Defining and supervising the data collection process, verifying data
quality, and employing data augmentation techniques
➔ Defining the preprocessing or feature engineering to be done on a
given dataset
➔ Analyze the errors of the model and design strategies to overcome
them
➔ Research and implement the right algorithms and tools for ML/
NLP tasks
➔ Collaborate with engineering and product development teams
➔ Represent Contify in external ML industry events and publish
thought leadership articles
Desired Skills and Experience
To succeed in this role, you should possess outstanding skills in
statistical analysis, machine learning methods, and text representation
techniques.
➔ Deep understanding of text representation techniques (such as n-
grams, bag of words, sentiment analysis, etc), statistics and
classification algorithms
➔ Hand on experience in feature extraction techniques for text
classification and topic mining
➔ Knowledge of text analytics with a strong understanding of NLP
algorithms and models (GLMs, SVM, PCA, NB, Clustering, DTs)
and their underlying computational and probabilistic statistics
◆ Word Embedding like Tfidf, Word2Vec, GLove, FastText, etc.
◆ Language models like Bert, GPT, RoBERTa, XLNet
◆ Neural networks like RNN, GRU, LSTM, Bi-LSTM
◆ Classification algorithms like LinearSVC, SVM, LR
◆ XGB, MultinomialNB, etc.
◆ Other Algos- PCA, Clustering methods, etc
➔ Excellent knowledge and demonstrable experience in using NLP
packages such as NLTK, Word2Vec, SpaCy, Gensim, Standford
CoreNLP, TensorFlow/ PyTorch.
➔ Experience in setting up supervised & unsupervised learning
models including data cleaning, data analytics, feature creation,
model selection & ensemble methods, performance metrics &
visualization
➔ Evaluation Metrics- Root Mean Squared Error, Confusion Matrix, F
Score, AUC – ROC, etc
➔ Understanding of knowledge graph will be a plus
Qualifications
➔ Education: Bachelors or Masters in Computer Science,
Mathematics, Computational Linguistics or similar field
➔ At least 4 years' experience building Machine Learning & NLP
solutions over open-source platforms such as SciKit-Learn,
Tensorflow, SparkML, etc
➔ At least 2 years' experience in designing and developing
enterprise-scale NLP solutions in one or more of: Named Entity
Recognition, Document Classification, Feature Extraction, Triplet
Extraction, Clustering, Summarization, Topic Modelling, Dialog
Systems, Sentiment Analysis
➔ Self-starter who can see the big picture, and prioritize your work to
make the largest impact on the business’ and customer’s vision
and requirements
➔ Being a committer or a contributor to an open-source project is a
plus
Note
Contify is a people-oriented company. Emotional intelligence, therefore,
is a must. You should enjoy working in a team environment, supporting
your teammates in pursuit of our common goals, and working with your
colleagues to drive customer value. You strive to not only improve
yourself, but also those around you.
Job Description:
- Role is of Software Sales Manager
- The role requires the person to hunt and open new accounts for Company’s Returns Inventory Management Solution.
- Complete Ownership of Sales Cycle including the following:
- Identifying opportunities
- Managing the pipeline
- Working with the marketing team to launch marketing campaigns
- Managing the relationship with the client
- To be Successful, the candidate should have experience in Software/Consultative Solution Sales, should have done concept selling, especially in the retail industry
- Should have a understanding of IT Landscape in an enterprise, understanding of Logistics Supply chain, especially returns could be an added advantage
- The role requires the person to be quick thinker, innovative problem solver and ability to think on his feet will come in good stead.
Responsibilities
- Hunting New Accounts
- Business Development
- Enterprise Account & Sales Management – grow SOW
- Manage the entire sales cycle
- Maintain High level of customer satisfaction
- Pipeline management, Accurate Sales forecasting, Sales Negotiations and Business Closure.
- Exceeding Monthly and Quarterly Sales Targets
Desired Candidate Profile
- 3-5 years Sales Experience (preferable -Software, Consulting, Solution Sales, Concept Sales)
- Excellent Communicator, Presentation and writing Skills
- Business Development & Hunting New Accounts in SW/Consulting Solution Sales, Should know Concept Selling.
- Entrepreneurial mind set, Problem solver, quick thinker, Passionate, self-motivated, a self-starter with innovative mindset
- Willing to work in a fast-paced environment, where you need to be able to adapt effectively to changes.
- Excellent time management and prioritization skills.
- Experience in Supply Chain, Logistics Solutions may be an added advantage
Key skills:
Business Development, Enterprise Sales, Consulting Selling experience, Concept Selling, Solution Sales, Software Sales
Salary: 8 to 12 lakhs P.A.
Functional Area: Sales & Business Development, Hunting New accounts, Enterprise Account & Relationship Management
Role: Enterprise Sales & Business Development Manager
Education:
MBA or Equivalent with 3-5 years’ experience in SW/Consulting Solution Sales, Concept selling
Location: Mumbai, Delhi,
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Role Objective |
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We are looking for a true techno-commercial individual who is excited to take up new challenges. The incumbent will be expected to work as Product leader for Ecommerce Supply & catalog & shall impact areas ranging from how suppliers list their products with Moglix's product catalog; to how products make it through our warehouse; to how our customers find & discover the products. |
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Role Responsibilities |
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Key Stakeholders |
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With |
Purpose |
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Internal |
Business (Sales, Supply Chain, Catalog team, Supply and leadership) |
Understand their vision and challenges to align tech product roadmap to address the same. |
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External |
If required (need basis) |
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Qualification & Experience |
Essential/ Desirable |
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Work Experience |
3+ yrs work experience in a similar profile i.e Product management – Catalog/Supply in ecommerce organisations
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Essential |
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Knowledge/ Skills |
Excellent analytical, communication & people management skills |
Essential |
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High level of ownership, willingness to set up things from scratch |
Essential |
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Education |
B. Tech & MBA (Tier 1/ Tier 1.5) |
Essential |
- Work with product owners, architects, developers, testers, and other stakeholders in the client's organization and in the company to build and maintain software solutions
- Get specifications/wireframes/ mock-ups and translate them into scalable, high-performance, robust web apps!
- Responsible to write and maintain clean, well-written code, as per the best practices.
- Very comfortable with daily stand-up with clients, update daily work progress via Project Management systems, voice/video calls, online collaboration using screen-sharing tools.
- Exposure/experience in agile development practices
Desired Qualification, Skills, and Experience
- Education: B.E. / B.Tech.
Mandatory Skills:
- Expert level skills in OOPS concepts
- Excellent in Ruby, metaprogramming.
- Excellent knowledge of Rails 4.x+
- Experience in using Rails Engine.
- Full-stack web development expertise (HTML, Javascript, CSS/Less, React, Redux)
- Good experience with active accounts on Git, Github/Bitbucket, or similar SCM tools.
- Excellent debugging and troubleshooting skills [Client side, Server side, Database]
- Knowledge and skills in static code analysis and performance management tools [Client side, Server side, Database]
- Databases: Expert level skills in one or more of MySQL, PostgreSQL
- Exposure to Release, Build Management, Deployment steps, and methodologies.
Nice to have Skills:
- MongoDB, Redis, Memcached, RSpec, Enzyme, Jest
- Experience:2-4 year
The Role
- Create fast and functional and intuitive interfaces.
- Create mobile responsive web pages that work on desktop, tablets and smart phones.
- Create well-written JavaScript, as well as expanding current JavaScript code.
- Create and maintain web forms that integrate with our CRM.
- Assist with API integration for dynamic email/web prospect and customer communications.
- Translate designs and style guides provided by the UI/UX team into functional user interfaces, ensure cross-browser compatibility and performance.
- Create functional pages and banners from design mock-ups.
- Test code across platforms and browsers.
- Document work and communicate issues when they arise.
- Assist troubleshooting production issues.
Requirement:
- Associate degree in a technology-related field required (bachelor’s degree preferred).
- 3+ years of experience in front-end development in a start-up or similar work environment.
- 1+ experience with Front End frameworks such as Angular 2.0/React JS/React Native.
- Knowledge of web standards and accessibility (W3C and s508).
- Ability to create production-quality CSS, SASS, and HTML for web applications with support for mobile and tablet devices.
- Good understanding of web-based application architecture.
- Designing/coding to overcome browser/platform constraints.
- Excellent problem-solving skills and JavaScript Knowledge.
- Ability to learn new tasks outside immediate range of skills.
- Able to collaborate effectively with both technical and non-technical colleagues
- Deadline oriented and able to multi-task in a fast pace environment.
- Knowledge of unit test frameworks like karma, Jasmine, Mocha, Chai etc.
Must be Graduate
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management


